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    • The property was our family home.  A fixed low rate btl/ development loan was given (last century!). It was derelict. Did it up/ was rented out for a while.  Then moved in/out over the years (mostly around school)  It was a mix of rental and family home. The ad-hoc rents covered the loan amply.  Nowadays  banks don't allow such a mix.  (I have written this before.) Problems started when the lease was extended and needed to re-mortgage to cover the expense.  Wanted another btl.  Got a tenant in situ. Was located elsewhere (work). A broker found a btl lender, they reneged.  Broker didn't find another btl loan.  The tenant was paying enough to cover the proposed annual btl mortgage in 4 months. The broker gave up trying to find another.  I ended up on a bridge and this disastrous path.  (I have raised previous issues about the broker) Not sure what you mean by 'split'.  The property was always leasehold with a separate freeholder  The freeholder eventually sold the fh to another entity by private agreement (the trust) but it's always been separate.  That's quite normal.  One can't merge titles - unless lease runs out/ is forfeited and new one is not created/ granted. The bridge lender had a special condition in loan offer - their own lawyer had to check title first.  Check that lease wasn't onerous and there was nothing that would affect good saleability.  The lawyer (that got sacked for dishonesty) signed off the loan on the basis the lease and title was good and clean.  The same law firm then tried to complain the lease clauses were onerous and the lease too short, even though the loan was to cover a 90y lease extension!! 
    • Northmonk forget what I said about your Notice to Hirer being the best I have seen . Though it  still may be  it is not good enough to comply with PoFA. Before looking at the NTH, we can look at the original Notice to Keeper. That is not compliant. First the period of parking as sated on their PCN is not actually the period of parking but a misstatement  since it is only the arrival and departure times of your vehicle. The parking period  is exactly that -ie the time youwere actually parked in a parking spot.  If you have to drive around to find a place to park the act of driving means that you couldn't have been parked at the same time. Likewise when you left the parking place and drove to the exit that could not be describes as parking either. So the first fail is  failing to specify the parking period. Section9 [2][a] In S9[2][f] the Act states  (ii)the creditor does not know both the name of the driver and a current address for service for the driver, the creditor will (if all the applicable conditions under this Schedule are met) have the right to recover from the keeper so much of that amount as remains unpaid; Your PCN fails to mention the words in parentheses despite Section 9 [2]starting by saying "The notice must—..." As the Notice to Keeper fails to comply with the Act,  it follows that the Notice to Hirer cannot be pursued as they couldn't get the NTH compliant. Even if the the NTH was adjudged  as not  being affected by the non compliance of the NTK, the Notice to Hirer is itself not compliant with the Act. Once again the PCN fails to get the parking period correct. That alone is enough to have the claim dismissed as the PCN fails to comply with PoFA. Second S14 [5] states " (5)The notice to Hirer must— (a)inform the hirer that by virtue of this paragraph any unpaid parking charges (being parking charges specified in the notice to keeper) may be recovered from the hirer; ON their NTH , NPE claim "The driver of the above vehicle is liable ........" when the driver is not liable at all, only the hirer is liable. The driver and the hirer may be different people, but with a NTH, only the hirer is liable so to demand the driver pay the charge  fails to comply with PoFA and so the NPE claim must fail. I seem to remember that you have confirmed you received a copy of the original PCN sent to  the Hire company plus copies of the contract you have with the Hire company and the agreement that you are responsible for breaches of the Law etc. If not then you can add those fails too.
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    • I understand what you mean. But consider that part of the problem, and the frustration of those trying to help, is the way that questions are asked without context and without straight facts. A lot of effort was wasted discussing as a consumer issue before it was mentioned that the property was BTL. I don't think we have your history with this property. Were you the freehold owner prior to this split? Did you buy the leasehold of one half? From a family member? How was that funded (earlier loan?). How long ago was it split? Have either of the leasehold halves changed hands since? I'm wondering if the split and the leashold/freehold arrangements were set up in a way that was OK when everyone was everyone was connected. But a way that makes the leasehold virtually unsaleable to an unrelated party.
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ShopDirect / Moorcroft / Capquest


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Hi all

Lovely letter dated 17/05/2022 has been put through my door branded Capquest with "Change of Agency" qouted

 

It is for an alleged debt of £524 relating to ShopDirect with original agreement date of 22/03/2010

 

The letter tells the Balance on your account is still owed to CAPQUEST INVESTMENT LTD and I need to get intouch with Moorcroft 

 

Now this debt no longer appears on my credit reports - fell off probably about 3/4yrs ago.

 

I've not been in communication with Capquest relating to this debt or Littlewoods.

 

Do I just file this away in the bin?

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Hey Ads,

 

This will be statute barred, follow this:

 

BT

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Essential Reading: Dealing with Customer Service

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You could if you wish, send them the SB letter, IF you haven't been in comms with them in the last six years OR made any payment.

 

Alternatively, if there's been zero comms within the last six years, file 13, ignore them and carry on with something much more interesting such as snail racing or watching paint dry.....

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Who ever heard of someone getting a job at the Jobcentre? The unemployed are sent there as penance for their sins, not to help them find work!

 

 

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21 minutes ago, Bazooka Boo said:

IF you haven't been in comms with them in the last six years OR made any payment

Good point, I should have asked for clarification. The post suggested but wasn't specific - noted.

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CAG Site Team and Forum Helpers are unpaid volunteers

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2 hours ago, Bazooka Boo said:

You could if you wish, send them the SB letter, IF you haven't been in comms with them in the last six years OR made any payment.

 

Alternatively, if there's been zero comms within the last six years, file 13, ignore them and carry on with something much more interesting such as snail racing or watching paint dry.....

 

not a good idea to ignore them if the debt is SB'd, it could be the OP has moved since taking out the credit and never informed the OC or the debt buyer they have moved in WRITING and their letter is to see if a response comes , if not they'll file a backdoor CCJ

 

the matter of any acknowledgement comms from the debtor to the owner seems to also be getting rather watered down and miss quoted in recent times everywhere, inc many of these so called debt advise charities etc.....

 

acking a debt is where you specifically state, yes i have a debt with you, and sign the letter, anything else is NOT acknowledgement and cannot be deemed as such.

 

always send our SB letter!! if you are 1000% sure a debt is SB'd, it nails any dca in their box and protects you from further harassment under CONC rules.

 

dx

 

 

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please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Yep Statute barred:
I have credit reports from Oct 2012 that the debt was originally ShopDirect this report had missed payment markers Mar 2012 to Oct 2012 as I was disputing charges.
Then on a credit report from March 2013 it shows:
Account Name: CapQuest (Formerly FTC)
Type: Mail Order
Account started 22/03/2010
Default Date: 04/12/2012
Current Balance: £884 and Default Balance: £393
With two months Default markers 

Credit report Apr 2015 shows that the Balance was £884, but then in May 2015 balance was amended to £524
This was a the result of complaint with directly with the original lender Shop Direct and not Capquest.
The refund was never given to myself by Shop Direct but passed straight to CapQuest which I disputed as the complaint was between myself and Shop Direct.
I never got an reply relating to that.

I have not had any contact with CapQuest probably since 2015 to tell them that the account should be closed due to the complaint and that is should be passed to the original lender.
I have never agreed / acknowledged the actual debt with CapQuest or any such contract with CapQuest - it has always been disputed with the original lender.

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Send our sb letter

 

Dx

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please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Should the letter be to CrapQuest or the "change of Agency" Moorcroft.

 

If it is Moorcroft can the letter be uploaded to there Contact Us/customer portal section of their website (not entering mobile and using the email address Capquest holds my main email address)

 

Also isn't Capquest a debt collector? 

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eh?

 

moorcroft dont buy debts and clearly state 'our client' as Capquest, they are the Debt owner/buyer/DCA.

 

ALL these firms that chase old debts or buy old debts are always DCA's.

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Attached is the letter received.

This is where I am confused.
Shop Direct sold to the Debt to CapQuest who are a DCA - The entry on credit report changed from Shop Direct to CapQuest before it dropped off.
Letter states that all dealings are now with Moorcroft and not CapQuest
This is why I was under the impression the Moorcroft have bought the debt from CapQuest.

So based on the letter is it Moorcroft I send the letter to (via their customer portal?) or CapQuest?

Shop Direct CapQuest.pdf

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:frusty:

Now go back and read my posts carefully....

 

Dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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