Jump to content


  • Tweets

  • Posts

    • Thank you very much for your letter in regard to the above mentioned shipment.  Due to the high volume of parcels coursing through the courier network each day, undergoing continuous processing and handling, certain packages may experience delays or even can get lost in the course of this journey. Please note that due to the time that has passed, this shipment has been declared as lost.  I have today processed the claim and made offers to the value of £75 as a goodwill gesture without prejudice. I do acknowledge that you have mentioned in your letter that the value was higher, however, you did not take out any protection to that amount. The protection for this shipment was £20 and we will not be increasing our goodwill offer any further.    Please log into your account online in order to accept our offer. Once accepted, our accounts department will process the claim accordingly. The claim payment will be processed and received within 7 working days.                                  In addition, a refund of the carriage fee will be processed as a separate payment and will be received within 3 working days.  If I can further assist, please feel free to contact me.   I have also just noticed that yesterday afternoon they sent me an email stating that "after my request" they have refunded the cost of shipping. I did not request the refund so will mention that in my letter as well.
    • Hi I had to leave Dubai back in 2011, during the financial crisis. And only now have I received a letter from IDRWW. Is this anything to worry about about as I have 2 years left until it’s been 15 years(statute barred in Dubai). Worried as just got a mortgage 2 years ago. Could they force me in to bankruptcy? Red lots of different threads on here. And unsure what true and what isn’t. 
    • Not that TOR will see this now he's thrown in the hand grenade. Rayner has plenty of female supporters on X, for a start. As for the council and HMRC, fair enough and I thought Rayner was already in touch with them. That's where it should be dealt with, not the police force. @tobyjugg2 Daniel Finkelstein thinks the same as you about tax. The Fiver theory. How the Fiver Theory explains this election campaign ARCHIVE.PH archived 28 May 2024 17:36:51 UTC  
    • Often with the Likes of Lowells/ Overdales that 'proof' doesn't stand up to scrutiny.   Think about it like a game of poker, they want to intimidate you into folding and giving up as soon as possible, and just get you to pay up and roll over, that is their business model, make you think your cards are rubbish. What they don't expect, and their business isn't set up for it, is for a defendant to find this place and to learn that they have an amazing set of cards to play. Overdales don't have an infinite number of lawyers, paralegals etc, and the time / money to spend on expensive court cases, that they are highly likely to lose, hence how hard they will try to get you to roll over.  Even to the extent of faking documents, which they need to do because the debts that they purchased were so cheap, in the first place. Nevertheless it works in most cases, most people chicken out, when they are so close to winning, and a holding defence is like slowly showing Overdales your first card, and a marker of intention that this could get tricky for them. In fact it may be,  although by no means guaranteed that it won't even go any further than that.  Even if it does, what they send you back will almost certainly have more holes than Swiss Cheese, and if with the help you receive here, you can identify those weaknesses and get the whole thing tossed in the bin.
    • So Rayner who is don’t forget still being investigated by the local council and HMRC  is now begging to save her seat Not a WOMAN in sight in this video other than Rayner  Farage is utterly correct this country’s values are non existent in her seat   Rayner Pleads With Muslim Voters as Pressure From Galloway Grows – Guido Fawkes ORDER-ORDER.COM Guido has obtained a leaked tape from inside a meeting between Angela Rayner and Muslim voters in Ashton-under-Lyne...  
  • Recommended Topics

  • Our picks

    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like
  • Recommended Topics

UKPC/DCB Legal Windscreen PCN PAPLOC now Claimform - 1 to 21 The Martletts, Crawley, West Sussex, RH10 1ER **Claim dismissed, counterclaim dismissed**


Recommended Posts

the position is exact

compare it to their photos.

short stumpy silver box car is in exactly the spot you parked in.

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

Link to post
Share on other sites

I don't agree I count at least 4 spaces between my vehicle and the wall on the right, possibly even 5. But either way I don't think it is of any significance.

I can also see a lot of flooding in the background of at least two of the pictures. It is very difficult to ascertain markings in a flooded car park.

@lookinforinfo Thank you for the points about the NTD I will include this in the next draft.

Link to post
Share on other sites

Looking on Google Streetview, there looks like a change to the road surface and yellow lines along the right of the road on entry, which could indicate the change of land status - NCP car park to the left, land that is part of the shop's property, controlled by UKPC,  to the right. As in earlier post,  UKPC making their money by not making the difference that obvious.

  • Like 1
Link to post
Share on other sites

  • 7 months later...

open

dx

 

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

Link to post
Share on other sites

Letter received from DCBL (attached), essentially it is a request pursuant to the CPR to agree to exchange documents electronically. I have seen it written all over this site why that is not a good idea. What is strange is the letter appears to be presented as an offer to maybe make an offer in future.

My options are:

1. Ignore it.
2. Write to them indicating they can send me an offer by post.
3. Send them an offer.

All of these communications are usually designed in some way to make the other party appear unreasonable.

I expect they will be reading this thread, so I think it is worth highlighting the precarious position of being a private parking company staring down the barrel of a court finding it has breached the Data Protection Act after already having its access to the KADOE database suspended twice and once for falsifying evidence.

I think I prefer option 3, it gets out in front of the all the shenanigans and my offer can be open and therefore shown to the judge.

Draft letter is outlined below.

 

Quote

Dear Ms Ensall,

Claim Number: XXXX
Parties: UK Parking Control Limited v XXXX

I write in reference to your letter of 9 January 2024.

On 30 March 2023 you received a letter (a copy of which is enclosed) requesting document inspection pursuant to CPR 31.14. No reply was received.

As you will have seen the Claim has been listed for a small claims hearing at the County Court at XXXX on DD MM YYYY.

It is quite unusual to receive a letter offering to maybe make an offer, but which actually contains no offer.

In response to your reference to proportionality, you have provided no breakdown of your Client’s claimed sum for damages totalling £262.72 which I remind you is in response to my vehicle being in an area where NCP currently charges no more than £1.45 an hour to park and £5.95 for a 24 hour period.

If the true intention of your letter was to highlight your cost concerns you could have of course enclosed a copy of your Client’s offer with your letter. In practice I think the Court will take a dim view of what appears to be your opportunistic attempt to make any forthcoming offer conditional upon you receiving an alternative method of service.

In spite of this, given the respective position of both parties and with a view to unburdening the court, I consider this is an opportune time to attempt to reach a settlement with your Client before further costs in preparation for the hearing are incurred.


Offer

I offer to withdraw my Counterclaim upon the following terms:

 

1.       Your Client discontinues their Claim;

2.       I receive payment of £1070; and

3.       Your Client provides me with a personal written apology for having unlawfully processed my personal data and the subsequent distress it has caused me.

Next Steps

Please confirm, whether you accept the offer in principle which will remain open for acceptance until 12:00 pm on DD MM YYYY, after which point it will be automatically withdrawn.

Your response can be sent to me at the address of this letter.

This is an open letter, a copy of which will be provided to the Judge.

Yours sincerely,

 


 

UKPC - DCBL - Letter 09.01.24 - Redacted.pdf

Link to post
Share on other sites

is there a hearing date coming up?

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

Link to post
Share on other sites

There is absolutely nothing in 1.1 of the CPR that anywhere near mentions a requirement to provide fourth rate solicitors with your phone number or email address.

In fact the worst thing possible to do would be to provide those details. From past experience  we have found that some solicitors leave important details from a defendant until the night before a hearing to make it difficult for defendants to come back with a response or make it more difficult to win their case.

I would complain to the SRA that DCB have sent a misleading letter which appears to ask for your contact details when there is no reason to, save for possible nefarious reasons. Conduct unbecoming I would say.

 

Link to post
Share on other sites

What is the point of sending a "without prejudice" letter that says exactly... NOTHING?

It can only be an intimidation tactic.

"Oh dear, they're sending letters filled with legal jargon. I'd better pay up."

Personally, I'd use the normal tactic of ignoring... Avoid letter tennis.

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 

 Have we helped you ...?         Please Donate button to the Consumer Action Group The National Consumer Service

Link to post
Share on other sites

Yes no way should you give them an email address.

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

Have we helped you ...?         Please Donate button to the Consumer Action Group

If you want advice on your thread please PM me a link to your thread

The bailiff: A 12th Century solution re-branded as Enforcement Agents for the 21st Century to seize and sell debtors goods as before Oh so Dickensian!

Link to post
Share on other sites

Offer sent in the post.

The SRA has made it clear they take no interest in taking action against cowboy solicitors representing private parking companies.

I'm not sure if the Court is telegraphing something by only allocating 30 minutes to the hearing.

Link to post
Share on other sites

  • 1 month later...

No response was received to my offer.

Following the expiration of my offer I received a letter (attached below) which is an almost carbon copy of the letter DCBL sent on 9 January 2024.

I wrote to the Court indicating the estimated time period of 30 minutes was too short in view of the counterclaim. The Court promptly moved the hearing and increased the time allocated to 90 minutes.

Within the Notice of Hearing the court specifically added:

"When you should attend IN PERSON" [sic]

Further the court issued an order:

"Upon the court noting the Claimant's assertion that there are issues of fact in dispute:

Each party must set out in its witness statement any factual matter which is in dispute and the witness evidence with regard to that fact.
"

UKPC - DCBL - Letter 31.01.24 - Redacted.pdf

Link to post
Share on other sites

1 hour ago, Intrepid said:

I cannot post up further documents as I have run out of upload space.

have asked if the std forum upload limit for all users can be for you expanded.

dx

 

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

Link to post
Share on other sites

no intrepid has exceeded the std user allocation space on the server with soo many threads and soo many giant uploads.

this has happened twice before

ive not the time to scroll thru old threads and delete previous uploads to free space, but thats whats needed by a mod

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

Link to post
Share on other sites

Thank you DX, going through old threads is clearly inconvenient and would remove documents others may find useful.

Please don't be put out by people sharing information on a website that is intended to help consumers become better informed and to pursue their rights through the courts.

Link to post
Share on other sites

It might be worth checking with the Council or one of the shops in the Martlets to confirm the street is pedestrianised and confirm the name of the car park. it might be the Martlets but it cannot be 1 to 21 the Martlets so your car cannot have been parked between 1 and 21 of the Marlets.

Link to post
Share on other sites

DCBL provided a copy of UKPC's witness statement. Those costs DCBL were so concerned about were the price of a second class large letter, no more than £1.60.

Two key documents are missing:

  1. A copy of the contract between UKPC and the Landowner/Tenant; and
  2. A so called land plan indicating where signage is placed.

I wrote to DCBL regarding their incomplete witness statement and provided a copy of the letter to the court. DCBL missed the deadline to supply me with the missing documents.

I have submitted a complaint to the SRA. I decided to submit the complaint against Mr Neil Gordan Smith who is an accredited solicitor and employed by DCBL as its registered compliance officer for legal practice.

 

UKPC - Claimant - Witness Statement Only 13.02.24 - Redacted.pdf

 

 

 

UKPC - Defendant - Letter 17.02.24 - Redacted.pdf

UKPC - Claimant - Witness Statement Exhibits Only 13.02.24 - Redacted-min.pdf

Link to post
Share on other sites

ideally you do not want DCBL to send the contract  since without it they cannot prove there is  a contract they have no case.

I hope you also complained to the SRA about them misleading you requiring you to send  them your email address to them referring to the CPR  as the reason for when there is no mention of email  addresses in the CPR.

Link to post
Share on other sites

I think what is more likely is DCBL have sent an unredacted version to the Court and they are simply messing about.

If it turns out UKPC's counsel and the judge have full copies I expect rather than throw out the claim a judge would ask both parties if they wish to continue with the hearing or adjourn to give proper time to review the evidence.

Link to post
Share on other sites

@FTMDave I quite agree having spent time re-writing and reading the Skeleton that is somewhat torturous. The length of material is in my view entirely a result of the inadequate Particulars on the Claim Form. To dispute such claims is totally disproportionate to the fair use of the courts resources and the parties time.

I recall that you said some of the arguments are out of date, you never pointed out specifically what and I would still be grateful to know which arguments you are referring to.

I did experiment with an AI reduction of the Skeleton which brought the points down to two pages. However I also presented the Skeleton to someone to read and it took them about 15 minutes, which I don't think is an unreasonable pre-reading requirement for a judge, especially if it assists them in navigating the little time allocated to the hearing.

On balance I would prefer to submit the longer and perhaps excessive version and not risk missing anything out, particularly at the hearing. Judge's are experienced advocates and I'm sure the judge on the day will focus on the relevant points in the allocated time.

Attached is my Skeleton Argument in defence of the claim.

UKPC - Defendant - Skeleton Argument - Redacted.pdf

Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
  • Recently Browsing   0 Caggers

    • No registered users viewing this page.

  • Have we helped you ...?


×
×
  • Create New...