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    • We need to see the actual document from the IAS where it is written - "The Operator's evidence shows no payment for the Appellant's vehicle, or anything similar. It does show two payments for the same registration in quick succession. I would take a reasonable guess, based on the circumstances described, that the person paying has paid for the registration of the person they assisted again." You can't just type it up yourself. At the hearing in July or August or whenever the judge will have two Witness Statements. One from Bank's director says you never made a second appeal. You say you did make a second appeal and the IAS concluded that payment was made. The judge will immediately twig that either you or the director is lying.  But who? Fail to show the documentation form the IAS and instead just produce something you've typed yourself will make it look like you just made up the appeal and you are lying and you will lose the case. Please let us see what the IAS adjudicator sent.
    • I used to have a retail outlet in London selling my husband's photography.  We also had a co-op with staff so they weren't directly employed by me, but I paid for the other overheads etc.  When my husband died, I carried on as usual for a while but then I became ill and moved quite far away so logistically was becoming very difficult.  I came to an arrangement (verbal) with one of the guys I trusted, that I would send him the images to print and sell as normal, and I wouldn't take any money, as a short term solution until I got back on my feet and worked out the best way to do things. He would pay all the  rent, insurance etc... Over a year later, not able to give things away for free anymore,  I drew up a contract as a wholesale agreement, so I would get everything printed and sent to him and I would invoice his for what he ordered. I noticed form the beginning that he wasn't ordering enough or frequently enough to be making any money, and was suspicious he was doing his own orders on the sly and ordering just enough from me to keep my happy.  I checked with my printer, which I've been with for 20 years, and he sad he wasn't getting orders for my images from anyone else. I emailed a few other printers to ask them to keep a look out for some images but I soon realised this would be impossible to police.  The only option really would be to buy a print from him and check the stamp on the back of it.  I finally managed to get hold of on the prints on sale, and sure enough, he did not order it through me.   In the contract he signed in 2022 it explicitly states that he must destroy all files I had previously sent him etc etc so e is in breach of that.  When I drew up the contract, I was careful to make sure it was legally binding, but before I let rip at him, I need to know where I stand.  The contract is here: PARTIES This WHOLESALE AGREEMENT (“Agreement”) is made effective as of 30th June, 2022, by and between ############################## The Supplier and the Client, collectively referred to as the "Parties," hereby agree to the following terms: TERMS AND CONDITIONS SALES OF GOODS The Supplier agrees to provide the following goods to the Client (“Goods”): Description of Goods ################################# Doc ID: 3d54c1d336d8780243801e0e068ebd33114b088b BOTH PARTIES AGREE: The Client purchases the Goods through the Supplier directly, and agrees to delete/destroy any previously held digital images (Goods) owned by the Supplier, and agrees not to use any such files for monetary gain, outside of this agreement, either directly or through a third party from immediate effect of this agreement. The Client purchases the other materials necessary for resale of the Goods independently of this agreement. The Client shall have exclusive rights for resale of Goods at ###########, and also with permission, as a retailer of the Goods elsewhere, provided that there is no conflict of interest between the Supplier and the Client. The Client is free to decide their own retail prices, for the Goods. The Supplier shall use #####  to provide the printed Goods on Fujifilm Crystal Archive paper, with Lustre finish, and will not use any other Printer unless #### cease to trade, without prior approval from the Client. The Supplier shall not impose restrictions on size or frequency of orders made by the Client. The prices provided by the Supplier shall not increase for a minimum of 3 years, unless the prices of the raw materials rise, in which case the client will be informed immediately. Any discounts/promotional prices of raw materials shall be passed on to the Client by the Supplier, and the invoice will show adjustments for this, as well as credit for return postage of any damaged goods. This agreement can be terminated by the Client without notice; the Supplier must give notice of no less than 90 days, unless the terms of the agreement are breached, in which case, the agreement can be terminated with immediate effect. PAYMENT Orders must be paid for upon receipt of invoice, via Bank transfer: ######### Doc ID: 3d54c1d336d8780243801e0e068ebd33114b088b DELIVERY AND INSPECTIONS All orders received by 12.00am (midnight) shall be processed by the Supplier the following working day and delivery of order shall arrive in accordance with the Royal Mail schedule, or DPD, should express delivery be requested. The Client shall be liable for the delivery charge which shall be added to the invoice. The Goods will be delivered to the address specified by the Client. The Client shall be provided with order tracking, and should any problems arise with the ordering system or the couriers (Royal Mail, DPD), the Client shall be informed without delay of any such issues. The Client will inspect the Goods and report any defects or damage to the Goods in transit as soon as possible upon receipt of Goods, and will retain damaged Goods for return to Supplier for refund/replacement. GENERAL PROVISIONS CONFIDENTIALITY The prices of the Goods and other information contained in this Agreement is confidential and will not be disclosed by either party unless with prior written consent of the other party. INDEMNIFICATION The Client indemnifies the Supplier from any claims, liabilities, and expenses made by any third party vendors or customers of the Client. GOVERNING LAW This Agreement will be governed by and construed in accordance with UK Law. ACCEPTANCE Both parties understand and accept the wholesale arrangement stipulated under this Agreement. Doc ID: 3d54c1d336d8780243801e0e068ebd33114b088b IN WITNESS WHEREOF, each of the Parties has executed this Wholesale Agreement as of the day and year set forth above.   Signed by us both electronically.   I haven't broached any of this yet, and I am looking for some advice about what action to take.  The main issue I've got is that he has still go those images.  If I terminate the contract, I will need to know that he no longer has those images and I can't think of a bulletproof way to do this. I'm thinking I might tell him I will continue with the contract but ask for a  sum in damages and say that if I find out he's still doing it down the line I will terminate the contract and sue him for damages. The damages side of things I'm not sure how it would work as he is self employed, and I'm positive he doesn't declare all of his earnings to HMRC, in order to find out how much I have lost, would the court demand to go through his tax self assessments?  I'm not sure how to proceed with this, I don't want to lose that place as an outlet as it is in a prime spot in London, which is why I let him have those images in the first place as I would have had to pull out altogether at that point.  I am regretting it somewhat now though.  Please help.
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NCP/BW PCN PAPLOC now claimform - New Gatwick Drop Off Zone - I thought I had paid for both visits? ***Claim Dismissed***


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mores the point how did they get your email address?

you need to kill that by telling them not to use email again for anything to do with our mutual claim.

else they'll file a supplementary ws 1 min before a deadline (14 days as in courts letter?) removing your chance to counter their lies and fake documents)

pers i would not respond offering letter tennis to their urgent request to mitigate their losses ... you dont have to at all,

dx

 

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Thanks for your feedback Dx

I did wonder where they got my contact details (email & mobile) from. But I can only assume from their 'client' NCP whom we emailed to complete my SAR claim against them. I have of course not given NCP any permission to share my contact details... But proving that they have done this could be tricky.

Weirdly they called me first at 9am, before emailing me at 9.02am requesting my phone number and a suitable time to call! They clearly had my number and were only interested in catching me off guard. Luckily I never answer any numbers I don't recognise, especially from Leeds!

If everyone is agreed, I am happy to ignore this attempt of contact. The whole phone calling/emailing smacks of unprofessionalism in my book, and certainly shows them up as just what they really are... debt collectors!! Not solicitors.

 

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Constant phoning  if they persist regarding an alleged debt or invoice might well fall foul of other l;aw.

We could do with some help from you.

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The bailiff: A 12th Century solution re-branded as Enforcement Agents for the 21st Century to seize and sell debtors goods as before Oh so Dickensian!

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No, you should do it by letter, as DX said in his last post (with usual free proof of posting).

We could do with some help from you.

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Waoh. Looks like they are getting desperate.

This has just arrived in my inbox.... From their auto mailing system. This will tell them that the email has been received and opened.... I will get the letter off asap telling the to cease any contact with me, other than Royal Mail.

Is there anything in pursuing them as to how they got my contact details and phone number. Surely if NCP have shared this personal data without my permission they have breached GDPR rules? Do BW see my contact details that have been supplied to the court? 

Without Prejudice Save as to Costs
Our Client: National Car Parks (EUK) Limited
Our Reference: XXXXX
Client Reference:XXXXXXX
Balance Due: £250.74
Hearing Venue: XXXXX
Hearing Date: 20/09/2023
We are writing to you because the court has listed our client's claim for a court hearing on 20/09/2023. 

Our client is keen to resolve matters amicably by offering you the opportunity to pay a discounted balance on the sums due. We wanted to let you know that we are available to assist you throughout this time via numerous methods, from our contact centre, webchat and our customer portal to avoid the need for a hearing. 

Great news - 25% discount offer 
Our client wants to help with any possible financial burden that you may have and we are able to now offer you a pre-approved discount. This can be paid in one lump sum, or you can pay this over a pre agreed instalment plan. This offer is open for acceptance until 21 August 2023. You do not need to call us to accept this offer if this is affordable to you. Just log in, or register to use our Customer Portal www.bwlegal.co.uk and select "Customer Login". The pre-approved settlement and plan is ready for you to accept. You need to quote our reference, along with your address details and a couple of other security questions in order to register.  

The discount available is 25%. If you do take advantage of the discount, the revised amount to pay will be £188.05 if paid by 21 August 2023. If you cannot afford to pay the discounted amount in full, do not worry. You can still take advantage of the offer by setting up a pre-approved monthly instalment plan in the sum of £25.00 per month. The plan has been recommended to take into account estimated disposable income. You will be able to choose the first payment date and payment method. Alternatively, please call us on 0113 323 1784 or speak to us via webchat so we can assist you in setting up the plan.  

Once the offer has been accepted, we will notify the court that the hearing listed on 20/09/2023 does not need to go ahead. If you have filed a counterclaim, you will need to ensure that you inform the court and ourselves, in writing, that you no longer wish to proceed with the counterclaim.  
Yours sincerely, 
BW Legal
bw legal

N.B. To opt out of email communication from BW Legal please reply to this email quoting reference "xxxxxxx"

 

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"The plan has been recommended to take into account estimated disposable income."

They're good at guessing games... First they guess your email and phone number, now they guess your income and expenditure details! 😂

We could do with some help from you.

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Yes, they are getting desperate.  They know their case is pants but are hoping your are terrified of court and will pay them something.  How about this by first class post today with free Certificate of Posting -

Dear Rachael and Sean,

Re: claim no.XXXXX, your client - National Car Parks Ltd

I refer to your recent attempts to contact me by e-mail and by phone.  I have never given these details to your company.  Please note that all communications between us regarding the aforementioned legal dispute must be by Royal Mail only.

However, while writing I will refer to great news!  100% discount offer!  I am prepared to pay exactly £0.00 in this case.  My offer is that if your client discontinues this claim, I will refrain from suing for distress caused by breach of my GDPR.  Kindly note that suing regarding GDPR is not an idle threat, I have already sued, and won, against your client for distress caused by failure to respect a Subject Access Request (claim no.XXXXX).

Yours, XXXXX

Edited by FTMDave
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We could do with some help from you.

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Loving the Rachael & Sean opener... I did my research on the firm a while back. Basically 2 solicitors (if they are even still registered, although I think they are) and a few 'para legals' (fancy PAs) sending out copy & paste nonsense. On the whole I have also read that they go quiet very soon... I am weirdly hoping they don't... I want my day in court.

Thoughts on this....

Re: Client Ref XXXXXX / BW Legal Case Ref XXXXX

Dear Mr Barton & Ms Withers

I write to you about your PA’s recent somewhat harassing and unprofessional attempts to contact me by e-mail and by phone. I want it noted that I have never given these specific contact details to your company, and you do not have any right to gather and utilise them without my prior consent. I also want it noted, upon your receipt of this letter, that all communications regarding our mutual legal dispute must be by Royal Mail only.

As I have already made perfectly clear in my past correspondence with you, I am prepared to pay £0.00 to settle this case after the treatment I have been subjected to by your client and yourselves. 

However, in the spirit of compromise and without prejudice, I would now like to take this opportunity to reach out to you and offer you a 100% discount. My offer is that if your client discontinues this claim, I will refrain from suing them for the distress caused by their clear and obvious breach of my GDPR rights in sharing my personal contact data that has been held by them for their use, without my consent.

Please do not assume that my suing regarding GDPR is an idle threat, I have already successfully sued your client for the distress caused by their failure to respect my Subject Access Request (claim #: XXXXX). 

I honestly hope to never hear from you again.

Regards,

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Well it's up to you, but you have a habit of wanting to change letters which are already perfectly fine.

I'm not a GDPR expert so I don't think it's a good idea to be too specific about what the breach would be in case you get it wrong, therefore I would cut out "in sharing my personal contact data that has been held by them for their use, without my consent".

Also the last line has to go as you do want to hear from them  again - to say they have discontinued the case.

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We could do with some help from you.

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Ha! Fair enough. I just don't like copy & pasting peoples words, when I will have to stand by them should they be challenged in court.

Thanks Dave, much appreciated on the feedback.

I have edited the letter now as per your instruction. I am heading to the post office now to post it, as I have been working all morning. 

Had another bloody phone call from them today at 1.30pm. I'm just ignoring them.

FYI in regards to basic rights of GDPR/Data Protection

Under the Data Protection Act 2018, you have the right to find out what information the government and other organisations store about you. These include the right to:

  • be informed about how your data is being used
  • access personal data
  • have incorrect data updated
  • have data erased
  • stop or restrict the processing of your data
  • data portability (allowing you to get and reuse your data for different services)
  • object to how your data is processed in certain circumstances

You also have rights when an organisation is using your personal data for:

  • automated decision-making processes (without human involvement)
  • profiling, for example to predict your behaviour or interests
I could request them to erase my email and phone number from their records? What do you think?

 

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Letter posted with free proof of delivery recorded.

I guess the ball is firmly in their court now.

The Notice of Trial Date letter states that my court bundle will need to received by them no later than 7 days before the court date. If the my court date is 20th September, should I have them emailed off by midnight on 12th September? Or anytime on the 13th?

I have read on other threads on here that it's best to leave the filing of the court bundle until the very last minute. I just don't want to cock that up. It would not be a good start to things.

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email the court yes but not the fleccers!

as you've said dont use email?. and you shouldn't either.

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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the very day will do as they would. as long as its by 4pm its registered as rx'd.

dx

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please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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  • 4 weeks later...

Okay... FYI... We are definitely one for a remote court hearing on Wed 20th September. The fleecers paid up the court fee on 14th August. It took me nearly a week to get through to Court Services UK number! Having attempted many times but having to give up after 45mins on hold!

I am working my way through the court requirements for the presentation of the bundle. I will get Adobe Pro for 7 day trial to put the final indexed & bookmarked document.

I am naturally now nervous, but resolute. 😬

I will post a final redacted court bundle asap.

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So presumably both you and the fleecers have to produce Witness Statements by 6 September, right?

We could do with some help from you.

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OK, but we need to see the WS too.

Barristers will have a much better overall knowledge of law than CAG - but not necessarily of the tactics of outwitting private parking companies in court.

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 Have we helped you ...?         Please Donate button to the Consumer Action Group

If you want advice on your thread please PM me a link to your thread

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LOh don’t worry you basically have seen it all already. I posted it up here a few weeks ago.

I just want see how legally water tight my argument is under the scrutiny of a few professionals. And also, as one if my friends is also now moving into the judiciary side of things, to make sure presentation to the court is spot on and how a judge likes to see things.

As dx100 says, I need to put the work in to get this over the line. Not just depend on CAGers to do it all for me.

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