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    • Hello dx100uk, After months of waiting for a response I finally got a reply and I must say it was the worst 4 months of my life the - fear of the unknown. So, they wrote back and said I was in the wrong BUT on this occasion they  would not take action but keep me on file for the next 12 months. It. was the biggest relief of my life a massive weight lifted -  I would like to thank you and the team for all your support
    • I have contacted the sofa shop who are sending someone out tomorrow to inspect the furniture. I suspect if anything a replacement will be offered although I would prefer a refund. Few photos of the wear in the material, this is how it was delivered.  
    • Yup, for goodness sake she needs to stop paying right now, DCA's are powerless, as .  Is it showing on their credit file? Best to use Check my file. All of the above advice is excellent, definitely SAR the loan company as soon as possible.
    • Hi all, I am wandering if this is appealable. It has already been through a challenge on the Islington website and the it was rejected. Basically there was a suspended bay sign on a post on Gee st which was obscured by a Pizza van. The suspension was for 3 bays outside 47 Gee st. I parked outside/between 47 & 55 Gee st. I paid via the phone system using a sign a few meters away from my car. When I got back to the car there was a PCN stuck to the windscreen which I had to dry out before I could read it due to rain getting into the plastic sticky holder.  I then appealed using the Islington website which was then rejected the next day. I have attached a pdf of images that I took and also which the parking officer took. There are two spaces in front of the van, one of which had a generator on it the other was a disabled space. I would count those as 3 bays? In the first image circled in red is the parking sign I read. In the 2nd image is the suspension notice obscured by the van. I would have had to stand in the middle of the road to read this, in fact that's where I was standing when I took the photo. I have pasted the appeal and rejection below. Many thanks for looking. ----------------------------------------------------------------------- This is my appeal statement: As you can see from the image attached (image 1) I actually paid £18.50 to park my car in Gee st. I parked the car at what I thought was outside 55 Gee st as seen in image 2 attached. When I read the PCN issued it stated there was a parking suspension. There was no suspension notice on the sign that I used to call the payment service outside number 55 Gee st. I looked for a suspension notice and eventually found one which was obscured by a large van and generator parked outside 47 Gee st. As seen in images 3 and 4 attached. I am guessing the parking suspension was to allow the Van to park and sell Pizza during the Clerkenwell design week. I was not obstructing the use or parking of the van, in fact the van was obstructing the suspension notice which meant I could not read or see it without prior knowledge it was there. I would have had to stand in the road to see it endangering myself as I had to to take images to illustrate the hidden notice. As there was no intention to avoid a parking charge and the fact the sign was not easily visible I would hope this challenge can be accepted. Many thanks.   This is the text from the rejection: Thank you for contacting us about the above Penalty Charge Notice (PCN). The PCN was issued because the vehicle was parked in a suspended bay or space. I note from your correspondence that there was no suspension notice on the sign that you used to call the payment serve outside number 55 Gee Street. I acknowledge your comments, however, your vehicle was parked in a bay which had been suspended. The regulations require the suspension warning to be clearly visible. It is a large bright yellow sign and is erected by the parking bay on the nearest parking plate to the area that is to be suspended. Parking is then not permitted in the bay for any reason or period of time, however brief. The signs relating to this suspension were sited in accordance with the regulations. Upon reviewing the Civil Enforcement Officer's (CEO's) images and notes, I am satisfied that sufficient signage was in place and that it meets statutory requirements. Whilst I note that the signage may have been obstructed by a large van and generator at the time, please note, it is the responsibility of the motorist to locate and check the time plate each time they park. This will ensure that any changes to the status of the bay are noted. I acknowledge that your vehicle possessed a RingGo session at the time, however, this does not authorize parking within a suspended bay. Suspension restrictions are established to facilitate specific activities like filming or construction, therefore, we anticipate the vehicle owner to relocate the vehicle from the suspended area until the specified date and time when the suspension concludes. Leaving a vehicle unattended for any period of time within a suspended bay, effectively renders the vehicle parked in contravention and a Civil Enforcement Officer (CEO) may issue a PCN. Finally, the vehicle was left parked approximately 5 metres away from the closest time plate notice. It is the responsibility of the driver to ensure they park in a suitable parking place and check all signs and road markings prior to leaving their vehicle parked in contravention. It remains the driver's responsibility to ensure that the vehicle is parked legally at all times. With that being said, I would have to inform you, your appeal has been rejected at this stage. Please see the below images as taken by the CEO whilst issuing the PCN: You should now choose one of the following options: Pay the penalty charge. We will accept the discounted amount of £65.00 in settlement of this matter, provided it is received by 10 June 2024. After that date, the full penalty charge of £130.00 will be payable. Or Wait for a Notice to Owner (NtO) to be issued to the registered keeper of the vehicle, who is legally responsible for paying the penalty charge. Any further correspondence received prior to the NtO being issued may not be responded to. The NtO gives the recipient the right to make formal representations against the penalty charge. If we reject those representations, there will be the right of appeal to the Environment and Traffic Adjudicator.   Gee st pdf.pdf
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ATM Motor Trade Hounslow accepted faultycar back 6mts ago - i won small claim - changed name - still no refund help!!


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First time poster here desperate for some advice after google has proved fruitless. This is a long ongoing story so please forgive the length and thank you in advance if you manage to read everything.

 

I bought my first car 28/06/2018 from a car dealership in Hounslow, ATM Motor Trade. I found the car on Auto Trader, the dealer had good reviews and it was a good deal for the car that I wanted. The drive from my house was around 90 minutes each way but I was confident I was going to love the car.

 

The saleswoman seemed knowledgable and friendly and I bought the car that day. I paid by bank transfer (stupid looking back) and drove the car home.

 

Already on the drive home there were some minor problems with the car not wanting to change into third gear which I put down to my inexperience in driving it and figured I would learn to do it properly. I was also trying to be eternally optimistic and hoping the car was fine despite my instincts now starting to say otherwise.

 

I got into the car the next day and the check engine light was on. This concerned me enough to get the bus to work but I also called the dealer to explain that the engine light was on. They said it was just an issue with the emissions on the vehicle, there’s nothing to worry about and it’s safe to drive. I asked for this to be put in writing for me - already losing my trust and sensing the worst - but that was declined.

 

Having lost all faith in the dealer, I decided to take the car to a trusted mechanic for an assessment. He plugged in the diagnostics computer and also did a thorough check of the vehicle. The number of faults that came up on the computer was higher than 20 and that’s without the physical issues that were found: holes in air pipes, badly worn brake discs, a puncture, even the battery wasn’t attached properly.

 

I took photographs of all of the evidence on the diagnostics computer and areas of the car where the faults could be seen and then the mechanic and I decided it would be best to wipe the faults from the cars internal computer to see if they would recur.

 

I emailed the dealer that day with the evidence I had and told them I would be returning the car for a full refund under the Consumer Rights Act. Initially they tried to offer a repair or a replacement instead but as you can imagine I had no faith in them at this point.

 

Eventually they agreed I would return the car to them. I did so on 08/07/2018. I had driven the car a total of three times - two of those being home from the dealer and back again. The saleswoman was the same person who sold me the car and after much resisting sent me a text message to say that I had returned the car and could expect a refund in 14 days.

 

After the 14 days were up I received an email claiming that there were no faults with the car, they claimed they had driven it everyday with no issue and it was “functioning” and therefore they would not be offering me a refund. They also would not return the car to me but only offered a replacement vehicle. I declined this offer and stated once again I wanted my money back.

 

I have not heard from the company themselves since this date. I ended up escalating the issue to MCOL. The dealer did not respond to the service of the claim, a judgment was made against them and then I finally sent a county court enforcement officer to collect on my behalf.

 

In the meantime the company (a limited company) changed their trading as name therefore rendering my paperwork and claim invalid as the company “no longer existed”. I did not know when I made the initial claim that they were a LTD company trading under a different name. Initially the name was ATM Motor Trade which they changed to Quality Motor Trade Centre (the irony!).

 

I made a request to the court to change the company name on my paperwork and reserve the papers. I have since discovered they have now opened up a whole new business and are trading under this name instead!

 

I am now at a loss for what to do. They currently owe me £2500 which I borrowed in a loan from my bank. I can not afford another car as I’m repaying the initial loan and I’ve been forced to revert to public transport (which is horrendous in my area). It seems they will do anything in their power to avoid paying and are obviously skilled at avoiding the courts.

 

Any help would be much appreciated. I once again apologise for the length of this and thank you for reading.

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https://www.cardealerreviews.co.uk/dealership/atm-motor-trade-hounslow-middlesex-england

 

https://www.google.com/search?q=quality+motor+trade+centre&oq=Quality+Motor+Trade+Centre&aqs=chrome.0.0l4.415j0j7&sourceid=chrome&ie=UTF-8#lrd=0x4876732043887d87:0x5e25977b08c9da1f,1,,,

 

All at 50 Salisbury Road

Hounslow

Middlesex

TW4 6JQ

 

Could they now be -

 

London Car Market Limited - incorporarated 2017

 

USED CAR SALES ONLINE LIMITED - - incorporated 2016 application to strike off

 

https://www.carsales-direct.co.uk/used-cars/volkswagen-fox-1-4-3dr-201808310005006

 

The Salisbury Road address is simply a registered address I think. Where were they trading from?

 

Have you any more information regarding the names of the people you were dealing with?

 

What is the address that they traded from?

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All at 50 Salisbury Road

Hounslow

Middlesex

TW4 6JQ

 

Could they now be -

 

London Car Market Limited - incorporarated 2017

 

USED CAR SALES ONLINE LIMITED - - incorporated 2016 application to strike

 

The Salisbury Road address is simply a registered address I think. Where were they trading from?

 

Have you any more information regarding the names of the people you were dealing with?

 

What is the address that they traded from?

 

 

 

They were trading from the Sailisbury Road address, this is where I went to view the car and also they had their office there.

 

The only person who helped me was the saleswoman, her name was Rija and I had no further contact with anybody else. All emails were signed “ATM Motor Trade”.

 

I believe they are now Vista Motor Group which is a new company with the saleswoman Rija set up as director.

 

Thank you for your reply!

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I can't seem to find any reference to a limited company called ATM motors. Have you any further information?

 

Are Vista motor group trading from the same address?

 

Do they have a website?

 

Could this be the Vista? Dissolved (attachment below)

pdf.gif

 

 

https://beta.companieshouse.gov.uk/officers/NMpZY-like5LdmyE1212lTiKVh0/appointments

 

Khaleel KHAN

 

Total number of appointments 2

Date of birth

May 1987

MIDDLE TEMPLE CONSULTANTS LTD. (10845988)

Company status

Active

Correspondence address

121 Beavers Lane, Hounslow, England, TW4 6HF

Role ACTIVE

Director

Appointed on

3 July 2017

Nationality

British

Country of residence

United Kingdom

Occupation

Company Director

 

 

 

VISTA MOTORS LIMITED (10386123)

Company status

Dissolved

Correspondence address

Vista Business Centre, Suite A1-55, 50 Salisbury Road, Hounslow, Middlesex, United Kingdom, TW4 6JQ

Role

Director

Appointed on

20 September 2016

Nationality

British

Country of residence

United Kingdom

Occupation

Car Sales

repA_10386123_516-102922-14188916_1.pdf

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As I understand your paperwork doesn't show the word "limited or ltd", so if I were you I would sue ms Rija trading as atm motors.

I don't know if you can change the name on a CCJ, otherwise you would need to start again.

 

These rogue traders seem to cover their tracks by using Ltd companies and changing name when they get in trouble.

But I heard of many successful stories when an individual is sued.

 

Possibly this is because they don't want their credit rating to be crashed, especially for small amounts like £2500, believe it or not, this is peanuts to them, considering that they buy scraps for scrap money, make them look ok and sell them on.

Edited by dx100uk
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Your thread title has been updated StormCandle for clarity.

 

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The LTD company is called ATM Multinational LTD, which is the name I now have on the paperwork. When I bought the car they were trading as ATM Motor Trade and then changed it to trading as Quality Motor Trade Centre.

 

The current company they seem to be trading as is Vista Motor Group

FD2791B1-340D-412A-AD33-1E37F97AFA56.jpeg

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Can I sue her individually as she was just a salesperson at the time of sale? The paperwork was changed by the court to have the LTD company name on it but as far as I can tell they have now just started a different ltd company in the same place with Rija as their director.

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This is all getting a bit confusing. Please will you post up your claim form in PDF format so we can see exactly what has happened so far.

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The LTD company is called ATM Multinational LTD, which is the name I now have on the paperwork. When I bought the car they were trading as ATM Motor Trade and then changed it to trading as Quality Motor Trade Centre.

 

The current company they seem to be trading as is Vista Motor Group

 

According to the image you have just posted, they are not trading as Vista Motor Group. They are actually Vista Motor Group Limited trading as V-M-G.

 

I think this is all over the place – which of course is probably what they want.

 

The company report for ATM Multinational Ltd which I have posted above seems to be based in Old Street and may have nothing to do with the company you are dealing with.

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Sorry for late replies have had a busy evening.

 

When I looked into the Old Street address myself it seems that it is a mail forwarding company, but the ATM Multinational LTD you found is correct, I found the information using a registered company no from the company website.

 

Attached you will find PDF of my original claims form, note that this has now been set aside as the company name changed and therefore to take my claim further I had to amend and reserve the papers. The new claim form will have to be scanned in so I can add this tomorrow morning, but it has all the same details except for the new defendant being ATM Multinational LTD.

 

Per a question the name on the sales receipt is ATM Motor Trade, and having looked now nobody signed on the behalf of the seller which I didn’t realise at the time.

Doc_20190123_180202-1_Redacted.pdf

Edited by StormCandle
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Thank you. Now what is the name on any sales receipt. Are they still trading from the same address? How did you pay? How do you know it is ATM international Ltd? When is this Rija name come from?

 

I have to say that so far I'm extremely pessimistic about your chances.

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The name on the receipt is ATM Motor Trade and the same address as now (50 Salisbury Road, Vista Business Centre). I paid by a bank transfer. Rija is the Sales assistant that sold me the car and also who I dealt with when I returned the car, I have text messages from her with her name on.

 

I found ATM Multinational LTD on the company website.

 

I also am very concerned this will not end in my favour but am very disappointed that the law doesn’t protect better against these cowboys just dissolving and starting new businesses.

 

C541D4B9-118F-472D-81AB-0931FA5843AA.jpeg

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Ok, so you didn't buy the car from a limited company but from Ms Rija, the only one you had contact with in the sale process.

She is now a director of a car trader company at the same address.

I would sue Ms Rija trading as ATM Motor trade.

You'll have better chances than suing a company whose name doesn't appear anywhere in your paperwork.

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  • 2 months later...

All of you, please be aware that unless your sale receipt says Vista Motor Group limited, any action against this company will be easily and successfully defended.

You must start a claim against the company or individual whose name appear on your receipt. 

In op's case, as said, Ms Rija trading as ATM Motor Trade  would probably be a better bet to recover some money, especially if her address is known.

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@Babyang

 

 @Leolion 

 

Hi guys, sorry to hear you’re having the same issue.

 

I have contacted watch dog and also been through small claims with no result.

 

I have been in contact with others who have also been caught out. 

Edited by dx100uk
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did you get the judgement transferred to the high court? only costs about £60 and then £75 for the to visit and they will go after anyone hwo has some money or assets and force them to show they dont belong to someone else. Now as you sued an entity that isnt a limited company they will have a hard time claiming they are no longer trading or that their assets are now someone elses. You also need to look up when the various companies were actually gazetted as being wound up as often these bandist will  say that the company has gone but they are still just about alive on Companies House register and that is enough. You can also go after a director for removing the assets that rightly belong to creditors but all of this is a hard slog.

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