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    • Good afternoon,    I am writing in reference to the retail dispute number ****, between myself and Newton Autos concerning the sale of a Toyota Avensis which has been found to have serious mechanical faults.    As explained previously the car was found to be faulty just six days after purchase. The car had numerous fault codes that appeared on the dash board and went into limp mode. This required assistance from the AA and this evidence has already been provided. The car continues to exhibit these faults and has been diagnosed as having faults with the fuel injectors which will require major mechanical investigation and repairs.    Newton Autos did not make me aware of any faults upon purchase of the vehicle and sold it as being in good condition.    Newton Autos have also refused to honour their responsibilities under The Consumer Rights Act 2015 which requires them to refund the customer if the goods are found to be faulty and not fit for purpose within 30 days of purchase.    Newton Autos also refused to accept my rejection of the vehicle and refused to refund the car and accept the return of the vehicle.    It is clear to me that the car is not fit for purpose as these mechanical faults occurred so soon after purchase and have been shown to be present by both the AA and an independent mechanic.   Kind regards
    • Commercial Landlords are legally allowed to sue for early cancellation of the lease. You can only surrender your lease if your landlord agrees to your doing so. They are under no obligation even to consider your request and are entitled to refuse. You cannot use this as an excuse not to pay your rent. Your landlord is most likely to agree to your surrendering the lease if they want the property back in order to redevelop it, or if they wants to rent it to what they regards as a better tenant or at a higher rent. There are two types of surrender: Express surrender in writing. This is a written document which sets out the terms of the surrender. Implied surrender by conduct. (applies to your position) You can move out of the property you leased, simply hand your keys back and the lease will come to an end, but only if the landlord agrees to accept your surrender. Many tenants have thought they can simply post the keys through the landlord's letter box and the lease is ended. This is not true and without a document from the landlord, not only do you not know if the landlord has accepted the surrender, you also do not know on what basis they have accepted and could find they sue you for rent arrears, service charge arrears, damage to the property and compensation for your attempt to leave the property without the landlord's agreement. Unless you are absolutely certain that the landlord is agreeable to your departure, you should not attempt to imply a surrender by relying on your and the landlord's conduct.  
    • I had to deal with these last year worst DCA I have ever dealt with. Just wait for the constant threats of CCJ and how you'll lose in court and how they won't do mediation and they want the judge to question you with a load of "BIG" words to boot with the letter. My case was struck out in the end, stupidity on their part as I admitted to owing the debt in the end going through the court process was just a formality as they wouldn't let it drop despite me admitting the debt regardless. They didn't send the last part of the court paper work in so it ended up being struck out     .
    • Well, that's it then. Clear proof of the rubbish cameras. Clear proof of double dipping. G24 won't be getting a penny. Belt & braces, I would write to the address LFI has found, include the evidence of double dipping, and ask Fraser Group to call their dogs off.
    • LOL. after sending Perch capital a CCA request with a stapled £1 PO attached (x2) Their lapdog Legal team TM Legal have sent me two letters today saying "due to a recent payment on the account, your account is open to legal/enforcement action" so i guess they have tried to apply that payment to the account to run the statue bar along. dirty tactics lol.
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parking at matalans Stevenage


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Hello everyone, I would very much like some advice please as to what I should now do.

I parked in Matalan Stevenage recently and did not pay for a parking ticking as I thought that the parking was free for shoppers in Matalan. I spent just over an hour there and brought some goods. I later received a PCN in the post to which I have appealed, sending in my receipt as proof of purchases. This has been rejected on the grounds that the terms and conditions apply to all motorists at this site. The letter said that I can appeal to POPLA and I have been given a code to use. The letter does not state what I should do if I want to pay the PCN nor how much it is.

What are my options now, should I appeal even though I shopped there but did not pay for a parking ticket, or should I pay the PCN? The original charge for the PCN was £50.

Many thanks for any advice.

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Ask Matalan store manager about this. Is it free or not ? What are the parking terms at the store ?

 

Then you can decide what to do. If you had to pay and display, then you should pay the penalty for your mistake. If it is free parking and you met the terms, ask the store to see if they can intervene or appeal to POPLA.

We could do with some help from you.

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WOAH THERE!

 

No time now but please read these threads;

 

http://www.consumeractiongroup.co.uk/forum/showthread.php?405805-PPC-Successes-(No-Questions-please)/page7

 

You appeal to POPLA with the correct words and let them decided.

 

DO NOT PAY UNTIL WE GIVE MORE ADVICE.

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If you had to pay and display, then you should pay the penalty for your mistake.

 

Seriously? It's not a penalty, penalties on private land are illegal. If it was pay and display and the OP didn't realise, the most they should even consider offering to pay would be the cost of the P&D ticket, no more than a couple of quid. Not the spurious charge that the PPC makes up that doesn't represent any kind of actual loss.

 

You have the POPLA code so appeal to them, there are plenty of examples on this board and others of templates that you could use, although if you use a template, be sure to tailor it to fit your circumstances, but make sure you include that the charge is not a Genuine Pre-Estimate of Loss (GPEOL).

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What tosh from that Bulgaria learner. You put in a POPLA appeal stating that the charge does not represent a genuine pre estimate of loss. You also believe that no contract exists and no evidence of this has been presented to you. And you have wish to see the contract with your signature on presented.

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  • 2 weeks later...

Hi everyone

Sorry but the above information is not quite correct.

I am in the process of appealling to POPLA for my PCN. I parked at Matalan on the Sunday 28/06/15 (not the 26th), my PCN letter is dated Tuesday 07/07/15 and the letter stating that my appeal is not upheld and that I have the right to appeal to POPLA is dated the 28/07/15.

Thanks

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Many thanks for your reply. I have submitted my reply to POPLA today.

I have said that the charges are not proportionate and are extortionate to the amount of time that I was there. However, when I looked at the signage again it did say that users of Matalan's will receive a full refund when spending a minimum of £5.00. It does not say that I had to purchase a ticket first. The full t&c are too small to read. I could have used this when I first challenged the ticket. It's all a bit late now I suppose. This whole episode has really stressed me out.

It is now getting to the point that it doesn't matter where you shop, you have to pay to park on their land for them to have our custom, or you have a limited time in which to park and shop. Shopping is no longer a relaxing past-time; it all kinda sucks.

I am a sad and grumpy person tonight. Oh well, Ill get over it I suppose, eventually.

I will let you all know the outcome of my appeal to POPLA.

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Even if popla decline the appeal, its not binding on you. You wont have to pay a penny anyway.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

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https://www.google.co.uk/maps/@51.900145,-0.203003,3a,90y,277.09h,75.27t/data=!3m6!1e1!3m4!1shojMOhA8vL0RtB8AA_4iCQ!2e0!7i13312!8i6656

 

 

Well looking on google maps, it shows that there was a fail safe system on the site to allow only genuine Matalan customers free use of the car park.

 

 

A kiosk and barrier.

 

 

But the barrier has been removed and a PPC is now [ problem ] money out of customers of Matalan.

 

 

You must complain and show your disgust to Matalan at how they treat their customers...

 

 

 

 

You have obviously identified yourself as the driver in your appeals which we would not normally advise, but you must add to your POPLA appeal to include;

 

 

1.That you wish to see proof, through sight of contract , that Smartparking have lawful authority from the land owner to issue and pursue parking chargelink3.gif notices at the site in question.

 

2. Proof that the charge is not punitive.

 

 

3. The breakdown of the genuine pre estimate of loss for the charge.

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  • 1 month later...

Hello everyone. I just wanted to update you all on my appeal against a parking ticket isued to me for not having brought a parking ticket at Matalins in Stevenage.

My appeal to POPLA has been unsuccessful and I now have to pay the £80. In my appeal I did say that I thought this amount was disproportionate to the one hour that I did not pay for but that argument was not upheld. I guess the wording of my argument was not good enough. The fact that I did shop there and buy goods at tht store has been acknowledged, but the letter states that it is for me to uphold the terms and conditions of the parking and that I had not done this.

Anyway, I want to say thank you to those that tried to help me, I really appreciate your time and effort and if I get any more problems of any sorts I will most definently use this site again. Many thanks.

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This does not mean that you have to pay though, it just means that you did not phrase your appeal correctly. I bet that the T&C's are flawed and a photo of the sign would be very helpful. If the wording of the contract is confusing oras in this case requires a separate action then it is not a contract as there has not been " a meeting of minds" . For this reason I say dont pay them a penny and let themchase you and when they do write we will compose a suitable response.

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Hi ya. Thanks for your reply. I was going to pay the 'fine' tomorow, but I think I will hold off for a while. I would post a photo of the sign, but how do I do this? Silly question but I cannot seem to find how to upload any photos to this thread.

 

Can you upload your appeal and the POPLA adjudication please. Redacted of personal info of course.

 

Click on upload in your post above for help.

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Dont even think of paying that £80. You have absolutely NO reason to whatsoever.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

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