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    • Absolutely for the agreement they are referring to.... puts them on notice that this is going to be a uphill fight.   Andy 
    • Particular's of claim for reference only 1. the claim is for the sum of £6163.61due by the defendant under an agreement regulated by the consumer credit act 1974 for hsbc uk bank plc. Account (16 digits) 2. The defendant failed to maintain contractual payments required by the agreement and a default notice was served under s 87(1)  of the consumer credit act 1974 which as not been compiled with. 3. The debt was legally assigned to the Claimant on 23/08/23, notice on which as been given to the defendant.  4. The claim includes statutory interest under S.69 of the county courts act 1984 at a rate of 8% per annum from the date of assignment to the date of issue of these proceedings in the sum of £117.53 the Claimant claims the sum of £6281.14. Suggested defence 1. The Defendant contends the particulars of the claim are generic in nature. The Defendant accordingly sets out its case below and relies on CPR r 16.3 (3) in relation to any particular allegation to which a specific response has not been made. 2. The claimant has not complied with paragraph 3 of the PAPDC (Pre action protocol) failed to serve a letter of claim pre claim pursuant to PAPDC changes of the 1st of October 2017. It is respectfully requested that the court take this into consideration pursuant 7.1 PAPDC. 3. Paragraph 1 is noted. I have in the past had financial dealings but do not recognise this specific account number or recollect any outstanding debt and have therefore requested clarification. 4. Paragraph 2 is denied. I have not been served with a default notice pursuant to the consumer credit act 1974. 5. Paragraph 3 is denied. i am unaware of any legal assignment or notice of assignment. A copy of assignment was sent by Overdales solicitors when acknowledgement of receipt of CPR request was received, but this was not the original.   6. Paragraph 4 is denied. Neither the original creditor or the assignee have served notice pursuant to sec86c of the Credit Consumer Act 1974 Notice of Sums in Arrears and therefore prevented from charging interest on debt regulated by the CCA1974. 7. The defendant submitted a request for a copy of the alleged agreement pursuant to s78 CCA 1974. The claimant has acknowledged receipt of request but has failed to comply. The claimant has failed to provide any evidence of balance or Default Notice requested by CPR 31.14 8. It is therefore denied with regards to defendant owing any monies to the claimant. therefore the claimant is put to strict proof to:  a.  Show how the defendant has entered into an agreement with HSBC. b.  Show and evidence the nature of breach and service of a Default notice pursuant to section 87 (1) CCA 1974. c.  Show and quantify how the defendant has reached the amount claimed for. d.  Show how the claimant has the legal right, either under statute or equity  to issue a claim. 8.  As per civil procedure rule 16.5 (4) it is expected claimant prove the allegation that the money is owed. 9.  Until such time the claimant can comply to a section 78 request he is not entitled, while the default continues, to enforce the agreement 10. By reasons of the facts and matters set out above, it is denied that the claimant is entitled to the relief claimed or any relief.     .
    • OK, well rereading the court orders from March, in the cold light of day rather than when knackered late at night, it is quite clear that on 25 June there will only be a preliminary hearing about Laura representing her son.  Nothing more. It's lazy DCBL who haven't read things properly and have stupidly sent their Witness Statement early. Laura & I had already been working on a WS, and here it is.  It needs tweaking now after reading the rubbish that DCBL sent and after all of LFI's comments.  But the "meat" is there. Defendant's WS - version 1.pdf
    • Morning, I purchased a car from Big Motoring World on 10th December 2023 for £14899.00. On the 15th December I had a problem with the auto start stop function of the car in which the car would stop in the middle of the road with a stop start error message. I called the big assist and the car was booked in for February. The BMW was with them for a week and it came back with the auto stop start feature all fine and all error codes cleared on the report from big motoring world. within 5 days I had the same issue. Warning light coming on and the car stopping. I called big assist again and the car was again booked in for an other repair in May. Car was taken back in may, they had the car for a week and returned with the report saying no issue with the auto stop start feature and blamed my driving. Within 5 days of having the car back it broke down again. This time undrivable. I had the rac pick my car up and take to Stephen James BMW for a full diagnostic. The diagnostic came back with the car needing a new fuel system as magnetic swarf was found.  I have sent big motoring world a letter stating all the issues and that under the consumer rights act 2015 I have asked for a replacement vehicle. all reports from Stephen James BMW have been sent over to big motoring world. Big motoring world have come back and said they will respond to my complaint within 14 days for the date of my complaint letter. I am not feeling confident on the response from them, what are my next steps?   Thanks in advance. 
    • That is really good is that a mistake last off "driver doesn't have a licence" I assume that should be keeper? The Court requested me to send the Court and applicant proof of my sons disability from their GP this clearly shows he has Severe Mental Impairement, he is also illiterate.  I naively assumed once the applicant received this that they would drop the claim.  It offends me that Bank has asked the Judge to throw the case out at the preliminary hearing and to make us pay up.
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Stemologica - cancel here 08000148005 + Email addresses + return AD


jokearns1
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both i'll send you a PM

 

 

 

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Got 2 emails saying the same thing and

 

 

they are from [email protected]

 

 

and

 

 

[email protected].

 

 

Send proof of postage to

 

 

[email protected]

 

 

and

 

 

[email protected].

 

 

Even tho they sent both items in the same package

 

 

you have to send the same proof of postage to different addresses.

 

 

PS remove the spaces in all the email addresses.

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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  • 2 weeks later...

I am sorry to say that, like others, I've had nothing but trouble with this company.

 

 

I had to wait a very long time on the line to cancel.

 

 

And after I did so, returned the item,

 

 

and had their conformation that my account was closed and no further payments would be made,

 

 

I received an odd message saying 'you can return products only if they are in its (sic) original condition'

and "our return department confirmed with official report that your product is not in its original condition.

You are not eligible for full refund'.

 

How can a product be in its 'original condition' if it has been tried out, as authorised under the terms of an agreement?

 

Does anyone know anymore about this 'problem company"?

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Hi Jokearns1

Could you share the Rugby address for returning products please? And also which tel. number you called to speak to Dalia in Customer services? We are having no luck with this.

 

Have you been charged anything other than the P&P cost? Did you manage to send the trial products back within the 14 days to avoid charges?

Any advice you can offer would be fantastic as order placed this evening and have been trying to cancel since 2 mons after placed!

Many thanks

Linda

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post 29

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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I would like to say that I had a very pleasant experience as their customer service responded to my email at instant, and they helped me resolve my matter :roll:

They even gave me discounted prices of the products, so that made me happy :)

 

If you are from the UK , I reached them at 080-8189-0131

Edited by citizenB
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I am sorry to say that, like others, I've had nothing but trouble with this company.

 

 

I had to wait a very long time on the line to cancel.

 

 

And after I did so, returned the item,

 

 

and had their conformation that my account was closed and no further payments would be made,

 

 

I received an odd message saying 'you can return products only if they are in its (sic) original condition'

and "our return department confirmed with official report that your product is not in its original condition.

You are not eligible for full refund'.

 

How can a product be in its 'original condition' if it has been tried out, as authorised under the terms of an agreement?

 

Does anyone know anymore about this 'problem company"?

 

You can also reach them via email

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I was charged $149.95 for my "free sample" plus $5.95 to expedite the shipping which I did not want. It still took almost a month to get the product. Then I was on vacation so my children opened it and didn't keep the package and I have no mailing instructions. How do I get those??

 

They sent me the terms and conditions, right after I asked them why I had a returned address on the box of the Stemologica kit.

 

You can cancel by sending an email to the support, they will do this for you

Edited by citizenB
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Nathaly, if this is your real name, then I would suggest you request a user name change - you can do this by sending an email using the Contact us button at the very bottom of the screen or by private message to any one of the site team.

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The following information is in the Public Domain on Stemologica.

 

First we have Stemologicauk.com - http://stemologicauk.com/

 

This is the whoisdomain link on above: http://whois.domaintools.com/stemologicauk.com

 

Note from the whoisdomain link above: The IP Location is: Karnataka - Mangalore & the IP Address is: 119.18.51.79

 

 

Stemoderma.com: https://www.stemoderma.com/

 

this is the whoisdomain on the above: http://whois.domaintools.com/stemoderma.com

 

Note the IP Location is: Oregon - Portland, United States & the IP Address is: 50.112.189.169

 

On the Stemoderma.com website the actual Company and Location is:

 

Faseder Ltd., Janackovo nabrezi 17, PC 150 00, Prague 5, Czech Republic. Company registration #24139131.

 

Terms & Conditions Link: https://www.stemoderma.com/terms.php?categoryid=0

 

Note: Under their Terms & Conditions The Governing Law: This Agreement and all disputes or issues arising from it shall be governed exclusively by the laws of Czech Republic, without regard to conflict or conflict of law principles.

 

 

we also have Stemologica.com: https://www.stemologica.com/

 

this is the whoisdomain on the above: http://whois.domaintools.com/stemologica.com

 

Note the IP Location is: Oregon - Portland, United States & the IP Address is: 50.112.148.5

 

On the Stemologica.com website the actual Company and Location is:

 

Erterei Ltd., Krizikova 213/44, Karlin, 186 00 Prague, The Czech Republic. Company registration #02136929

 

Terms & Conditions Link: https://stemologica.com/terms.php?categoryid=0

 

Note: Under their Terms & Conditions The Governing Law: This Agreement and all disputes or issues arising from it shall be governed exclusively by the laws of Czech Republic, without regard to conflict or conflict of law principles.

 

Now if you look at the Terms & Condition specifically 7. Return and Refund Policies for both stemoderma.com and stemologica.com you will note that the return addresses are the exact same.

Edited by stu007

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I cannot give any advice by PM - If you provide a link to your Thread then I will be happy to offer advice there.

I advise to the best of my ability, but I am not a qualified professional, benefits lawyer nor Welfare Rights Adviser.

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  • 2 months later...

RE. STEMOLOGCIA

It appears to be an American company operating in the UK but not abiding by UK standards.

£97.95 was taken from my card account after only ten days. I emailed stating that the two weeks trial period was not up and I

would return the products. I spent over half an hour on the telephone with a stroppy person (Kassidy) inn South Caroline USA. who argued and

argued and would not budge, but said they would reduce the amount by half.

When I referred to their terms and conditions i.e. items could be returned, she said they could not.

OBVIOUSLY A REAL [problem] - DON'T TOUCH THEM WITH A BARGE POLE.

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Thanks for your speedy replies and advice.

 

Unfortunately there is no address to write to cancel any further products other than the address to return the product

which i suspect is just a central hub.

 

I will however write to this address as they must be operating as agents for the company.

 

I will contact the bank and keep you guys informed of my progress.

 

Finally i cant believe that the way this company acts is within the bounds of legality...

 

..anyway will have to stop before i start ranting....

 

 

 

© 2014 Invision House, Wilbury Way, Hitchin, Hertfodshire, UK. All rights reserved. Stemologica™ is a registered trademarks (®) of AKA Marketing Limited Any unauthorised use is prohibited and will be prosecuted to the fullest extent of the law. Today's charge will appear on your statement as stemcellset.com 08000885638.

 

We are in no way affiliates with CNN, Anderson Cooper, Anderson Cooper 360, Allure, Martha Stweward Living, Oprah Whinfrey, Marie Claire, Cosmopolitan, or any other brand mentioned on this website, which us a registered trademark of its respective owner(s).

 

This page may contained simulated imagery and/or manipulated graphics. Any such content is for strictly illustrative purposes only and AKA Marketing Limited does neither warranty nor promise similar results. Stem cell extract, as well as Dead Sea minerals, salts and mud have been found effective in the treatment of psoriasis and other skin disorders. However, our products are not intended to diagnose, treat, cure or prevent any diseases. If you have a serious skin disease, please consult with a dermatologist, your family doctor or another qualified specialist immediately. All attributed testimonials on this page are from real customers. No statement or information found on this page has not been evaluated by the United States Food and Drug Administration.

:mad2::-x:jaw::sad:
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  • 2 weeks later...

I have called their customer service, and they became rude when I told them to cancel any further shipments and when I asked for a return address, she refused to give me one claiming I was outside the time period for return and basically "too bad". At the time I signed up for the shipment (after taking a survey and being rewarded with this "free gift" - just pay shipping), I specifically wrote to their customer service provided with the sign up sheet that I did not want further charges and to cancel any future shipments. It would not allow me to print this message. I received my package in pretty much generic form with no shipping paperwork, further instructions on return, how to use the cream, nothing. I assumed it ws nasty because I had already told them not to send me anymore and I did not want product from the get go. I was angry to see the $149.95 applied to my credit card and I have been fighting them ever since. I have talked to stemocell.com and their agent was rude and refused to give me a return address claiming I was outside the time limit. When I told her I was going to report their refusal to work with me, she said they were within their rights to refuse to give me the return address because I had failed their rules and now I need to pay the full charge but she would cancel future charges and shipments. I decided to go online to see if other people have been treated this way and if this is just another rip off [problem] to get your money. I have disputed this charge with my credit card company and of course they want proof that I told them (which comment stemocell.com did not allow me to print). This is the first return address I see. No return address was included in my package. The outside package was also generic and provided no return address that I can remember. Should have kept it. The product package itself looks like it has been used and reused many times. The only return address I see on my credit card statement shows Trafalgar Sq GBR, nothing else. Did you have any luck with this address or do I now just take this as another lesson learned. I hope my credit card company can do something but stemologic has been here before and seems to cover all their legal bases on what they can get away with.

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We found the return address on their terms and conditions, but during my phone call to them, they were adamant that I was out of the time limit and could not return it. I told them that the packaging was damaged and no paperwork or instructions for use were included.

I printed out the emails that I sent to both companies, well within the time limit, stating I wanted to return the goods.

Our credit card company are taking it up and we asked them to cancel our card and issue a new number, which they have done.

Fingers crossed and waiting to see

Certainly won't get caught again !

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I have called their customer service, and they became rude when I told them to cancel any further shipments and when I asked for a return address, she refused to give me one claiming I was outside the time period for return and basically "too bad". At the time I signed up for the shipment (after taking a survey and being rewarded with this "free gift" - just pay shipping), I specifically wrote to their customer service provided with the sign up sheet that I did not want further charges and to cancel any future shipments. It would not allow me to print this message. I received my package in pretty much generic form with no shipping paperwork, further instructions on return, how to use the cream, nothing. I assumed it ws nasty because I had already told them not to send me anymore and I did not want product from the get go. I was angry to see the $149.95 applied to my credit card and I have been fighting them ever since. I have talked to stemocell.com and their agent was rude and refused to give me a return address claiming I was outside the time limit. When I told her I was going to report their refusal to work with me, she said they were within their rights to refuse to give me the return address because I had failed their rules and now I need to pay the full charge but she would cancel future charges and shipments. I decided to go online to see if other people have been treated this way and if this is just another rip off [problem] to get your money. I have disputed this charge with my credit card company and of course they want proof that I told them (which comment stemocell.com did not allow me to print). This is the first return address I see. No return address was included in my package. The outside package was also generic and provided no return address that I can remember. Should have kept it. The product package itself looks like it has been used and reused many times. The only return address I see on my credit card statement shows Trafalgar Sq GBR, nothing else. Did you have any luck with this address or do I now just take this as another lesson learned. I hope my credit card company can do something but stemologic has been here before and seems to cover all their legal bases on what they can get away with.

 

 

you need to start a new thread

 

 

of your own

 

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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