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    • I contacted Sanctury housing in August 2023 after informing them my father in law who had Dementia had moved into a Nursing home December 2022. We kept the flat for 8 months until such a time we could accomodate some of his furniture that my wife wanted to keep. I contacted them in August 2023 to let them know the situation by email as I was the named person that could speak on his behalf. I informed them that we had left it to late for POT and were seeing a solicitor for Deputyship of his financies. I asked them what information would they need in order to give notice on the flat and we could provide details of his condition and nursing home. This went ignored I left it a month and then called them October 2023. I was promised a call back from a manager over the next few days. This never happened and it was end of November when I contacted them again and they had no record of me calling them. I explained the email and again I was told the local manager to the area would call me. This never happened and I ended up emailing them in January 2024 with a copy of the email from August. Again this went ignored and I had explained to them that we couldn't just go to the bank and stop the DD as we had tried. This email again went ignored. I then had a letter written to our home address in February asking us to get in contact with them (local manager) as they were concerend nobody was living in the flat. He had an email address so I copied in the last 2 emails to say I had been trying to give notice since August 2023. I also stated that I would like the rent that was paid from August 2023 refunded back to his account as I had officially tried to give notice then and it went ignored. He replied to us about wanting to look at the flat then notice could be given once he had contacted the nursing home to confirm he was actually living there now. Notice was giving for the 22 March 2024 and this would be when rent would stop and no further payment would be taken by this point. The fact I asked to be back dated went ignored. I have since noticed on 2 banks statement for April and May that they are still taking Rent payments of £501 from his bank. Further to this which seems very strange. He was with Eon Next for his utility bill again we were having problems getting this stopped as they needed a named person on his account which there wasn't one despite me managing his online account for him. I didn't check the email address that often that I used to set it up and went to check as noticed the credit he had built up with not living there was all getting refunded in February. The email said £600 would be refunded to his account with a (sorry you are leaving us message) but how can he leave as nobody but himself had access to speak with them. I also noticed the lady in the flat above him had a letter from her bank sent to his address with his address details but his name which was dated 4th March well before we had given notice and it said (thank you for giving us your new address details) we have set all this up for your account.   So Sanctuary housing must have been aware he wasn't living there from the ignored emails for the lady above to start changing address details to move into his flat before the housing manager had even got in contact to ask if anyone was living there. What I basically want to know his do we have any legal standing to claim the rent back from when I first contacted them in August 2023? There is roughly £3000 to come back  
    • lowell letter = we've mugged you once - why are you not paying this other debt....😎
    • i see you are posting this all over the internet too. here you say it was returned by the safety camera dept UK, Wales Returned NIP Nov23 - Heard Nothing - Now It's been returned as refused and have SJPN Form. Help please? WWW.FTLA.UK UK, Wales Returned NIP Nov23 - Heard Nothing - Now It's been returned as refused and have SJPN Form. Help please?  
    • I see what you mean. I will wait till the 8 weeks is up and then take it up with FOS. Before I do will be on with some more details on the SAR. Thank you once again. 
    • Tagging @stu007 who's great with this. You should have at least 2 months notice with a Section 21 notice (Which Form 6A is used) For now, scan, redact and upload anything you think will be useful    
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athena parking charge***Appeal Success***


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cant send the photo, my phone and email isnt recieving them, even tried from a different account.

will an appeal work without the photos?

The sign you posted up seems to refer to a contractual sum.

The rejection letter refers to a 'failure to comply', which is breach of contract.

Two different things. The sign on the actual car park dictates what the charge is supposed to be.

As we can't see the sign, you will have to cover all bases in your appeal... which everyone probably should anyway.

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  1. Damages or contractual charge: Parking charges are issued either as a breach of contract (damages) or as a contractually-agreed sum. It is important that you identify which it is, since different rules apply, and therefore your appeal may be worded differently. For example, if it is for damages, then the parking company must be able to demonstrate a genuine pre-estimate of loss (see section 19.5 of CoP). If it is issued as a contractual charge, then the parking company must be able to demonstrate it is not punitive or unreasonable. One tactic parking companies use in their POPLA evidence is to make it ambiguous which it is; in this case you should try to cover both angles of attack in your appeal.

To cover everything, you have to state in your appeal to POPLA that you want Athena to show the genuine pre estimate of loss to the landowner that this charge represents.(Breach of contract).

Can Athena demonstrate that this charge is fair and reasonable? And where is the option to pay on site if the driver wishes to stay for more than one hour?(contractual charge)

Can Athena prove, by proof of sight of the contract, that they have the authority to pursue this parking charge notice.

You can log your appeal on the POPLA website so the code doesn't time out, and add to it later if you need to.

 

 

(The quote above(1.) is from the parking cowboys website.)

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I looked at the bottom of that sign. "All profits will be donated to charity"

 

On the assumption that they say the charge covers the loss, how can there be any profit?

If you are asked to deal with any matter via private message, PLEASE report it.

Everything I say is opinion only. If you are unsure on any comment made, you should see a qualified solicitor

Please help CAG. Order this ebook. Now available on Amazon. Please click HERE

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are those the 3 points i can use, contractual charge, breach of contract (preestimate of loss) and proof of contract? or are there others aswell.

i would like as many points to cover the appeal as i have 2 to do. and in easier language aswell, i dont really understand all the big words :???:

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are those the 3 points i can use, contractual charge, breach of contract (preestimate of loss) and proof of contract? or are there others aswell.

i would like as many points to cover the appeal as i have 2 to do. and in easier language aswell, i dont really understand all the big words :???:

 

Anyone?

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1. Is the charge a contractual charge, or for breach of contract?

 

 

2. Can Athena show that the charge is fair and reasonable, and not punitive. Where is the option on site for the driver to pay to park for more than 1 1/2 hrs?

 

 

3. Can Athena show a full break down of the genuine pre estimate of loss flowing from any alleged breach of contract? Obviously business running costs do not apply.

 

 

4. Can Athena show , by proof of sight of the contract , that they have the authority from the land owner to pursue parking charges.

 

 

5. Signage states that all profits are donated to charity. How can this be possible if the charge is damages?

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thank you. i just have to write those 5 points in my own words then and send the appeal?

 

Yes. If the invoices you got in the post don't name who the creditor is, add that as well. For not complying with the BPA code of conduct.

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how will i know if they mention a creditor or not. they havent used the word in the letter after the appeal.

 

also i am confused at to whether the charge IS a contractual charge, or for breach of contract. it mentions terms, and they say they have 'appropriate contractual authority'.

im getting really confused now :???:

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these are the points i have got. do these sound alright? is there anything i should add, or any i should remove? im not sure about the 4th one as i was confused about the first point you made armadillo71

 

Please provide a full breakdown of genuine pre-estimate of loss to the land owner that this charge represents.

Please provide proof that this charge is fair and reasonable, and not punitive.

Please provide proof that an option is on site for extra stay parking, for those wishing to stay above an hour.

Please provide proof that the charge is a contractual charge or for a breach on contract.

Please provide , by proof of sight, that Athena ANPR Ltd have a contract that authorises them to pursue parking charge notices.

Signage at the site states that all profits are donated to charity. How can this be possible if the charge is for break of contract/damages?

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Do not respond to them I repeat do not respond to them.

 

My wife and I have had several of these these tickets from different [problem]sters.

 

In every case,

4 so far

I have dealt with them in this way.

 

In the meantime look them up on the register of data controllers on the net easy to find.

 

You need their address which should be on the letters of course,

It is easy to do If they are not registered they have no right to obtain or process your data because it is illegal to do so.

 

Bingo one of the few contraventions of the DPA that is actually an offence.

 

Send a letter send to the Data Commissioner and demand that refers the matter to the DPP with a view to prosecuting the offender.

 

Send another letter to the DVLA data controller and ask why the have allowed an unregistered data controller to procure your data.

 

Explain that this has caused you harm and distress which is unlawful under the terms of the Data Protection Act.

You could sue them both for damages

 

If they are registered just ignore them as I said.

 

They get fed up after about 3 months and 4 or 5 nasty letters.

Do not be intimidated by them, they are bullies just out for your money.

 

So if in doubt take proper legal advice.

 

Please caggers note that Capital 2 Coast Parking Management are not registered as data controllers.

 

If you have been contacted by them re a parking issue they have obtained and processed your data illegally Inform the Commissioner and demand action as above.

Regards and good luck Pavi

Edited by stu007
Removing 'However I am just a barrack room lawyer'.
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thanks.

 

i have submitted both appeals. i used 5 points (thanks armidillo71). i also uploaded the photo my hubby took of the sign.

on one of the appeals i pressed the wrong option so had to submit it twice, but i have emailed them to rectify this.

i have saved all emails recieved in my drafts (where i keep important emails) and a copy of the email which i also sent them.

 

thanks for the help recieved. when i get the emails back from popla i shall come back on and share how the appeals went.

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To all caggers and site team who come from the new age. For your erudition and future information the term "barrack room lawyer" is a used in jest. That is a person who is totally unqualified as a lawyer

" laying down the law to his comrades in the barrack room" sic. Thus my use of the term in my posts, which I shall continue to use in future.

With regard to the parking issue. The POPLA appeals! this is just a kangeroo court set up by the parking industry for their own ends.They have no legal mandate to "hear appeals" The more their gullible victims deal with them the bolder they become and consequently the more difficult it becomes for those of use trying to bring them to book. To illustrate my point, how many of us early caggers would have reclaimed our bank charges if we had dealt with the Retail Bankers Association? count them on the fingers of a mitten. Compared to the millions using our more robust methods. As regards parking cowboys my score is 4 nil to me. Perhaps those who advocate the kangeroo court to tell us theirs!

Regards Pavi the barrack room lawyer.

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To all caggers and site team who come from the new age. For your erudition and future information the term "barrack room lawyer" is a used in jest. That is a person who is totally unqualified as a lawyer

" laying down the law to his comrades in the barrack room" sic. Thus my use of the term in my posts, which I shall continue to use in future.

With regard to the parking issue. The POPLA appeals! this is just a kangeroo court set up by the parking industry for their own ends.They have no legal mandate to "hear appeals" The more their gullible victims deal with them the bolder they become and consequently the more difficult it becomes for those of use trying to bring them to book. To illustrate my point, how many of us early caggers would have reclaimed our bank charges if we had dealt with the Retail Bankers Association? count them on the fingers of a mitten. Compared to the millions using our more robust methods. As regards parking cowboys my score is 4 nil to me. Perhaps those who advocate the kangeroo court to tell us theirs!

Regards Pavi the barrack room lawyer.

 

Start your own thread for the advice you clearly need.

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  • 1 month later...

hello again. i got 2 emails from poola today regarding the appeal. it reads as follows

 

The Appellant appealed against liability for the parking charge.

The Assessor has considered the evidence of both parties and has determined that the appeal be allowed.

The Assessor’s reasons are as set out.

The Operator should now cancel the parking charge notice forthwith.

It is the Appellant’s case that the parking charge notice was issued incorrectly.

The Operator has not produced a copy of the parking charge notice, nor any evidence to show a breach of the conditions of parking occurred, nor any evidence that shows what the conditions of parking, in fact, were.

Accordingly I have no option but to allow the appeal.

 

both emails say exactley the same, so they didnt even fight the case. thankyou for all your help with this, just glad its over now.

 

kelly

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