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Parking Eye ANPR PCN - already paid - Hilton double tree hotel in Ealing


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My in-laws attended a funeral ceremony in Hilton double tree hotel in Ealing on 29/5/23 and parked their car in the hotel car park.

The barrier opened and did not provide them with a ticket.

As they both don’t speak English, their daughters (who arrived separately) asked the hotel receptionist if they needed to pay and were told that they can either pay at reception or pay at the machine on exit. They decided to pay at the machine and the car park barrier opened automatically when their car approached it so they left. 


A parking fine letter was sent to their address and they are not sure as to why, since they paid at the machine and the barrier allowed the car to leave normally. 

I asked them to check their account, and can't find the actual payment leaving their account, but in any case, the barrier allowed them to leave the car park normally.

I have asked them NOT to reply to the fine letter until I receive advice. 

Your help is appreciated.

Thank you.

PCN hilton.pdf

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  • dx100uk changed the title to Parking Eye ANPR PCN after barrier allowed the car to leave. - Hilton double tree hotel in Ealing
  • dx100uk changed the title to Parking Eye ANPR PCN - already paid - Hilton double tree hotel in Ealing

where does the PCN state it is a FINE please?

and did they enter their reg number when they paid at the machine?
and have they still got the payment receipt the machine gave out?

please complete this:

 

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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1. Reg number was entered at time of payment. 

2. Unfortunately, the receipt was lost. 

3. Sorry, fine is my laymen term. It's a Parking Charge Notice. 

They didn't think they needed to keep the receipt once the barrier let them out. 

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i will guess, that the reg number was entered a digit or 2 wrong?

i bet the barriers go up anyway when approached?

because the ANPR cameras detected a number plate that did not have a payment against it, thats the reason.

did they pay by a debit card?

dx

 

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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ha no record so payment did not happen.

not an issue.

get the Q&A done please

and scan up everything in/out to date to one mass PDF

read upload

 

dx

 

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Somehow, I don't think this one's going anywhere...

A barrier controlled car park which let's vehicles enter and leave without paying?

Obviously, there was a free parking session in force...

Laughable!

Edited by Nicky Boy

We could do with some help from you.

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We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 

 Have we helped you ...?         Please Donate button to the Consumer Action Group The National Consumer Service

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  • 9 months later...

please update this thread

DX

 

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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