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    • what email did that come from who signed it off
    • Post #415 you said you were unable to sell it yourself. Earlier I believe you said there had been expressions of interest, but only if the buyer could acquire the freehold title. I wonder if the situation with the existing freeholders is such that the property is really unattractive, in ways possibly not obvious to someone who also has an interest in and acts for the freeholders.
    • i dont think the reason why the defendant lost the case means anything at all in that case. it was a classic judge lottery example.
    • Hello, I will try to outline everything clearly. I am a British citizen and I live in Luxembourg (I think this may be relevant for potential claims). I hired a car from Heathrow in March for a 3-day visit to family in the UK. I was "upgraded" to an EV (Polestar 2). I had a 250-mile journey to my family's address. Upon attempting to charge the vehicle, there was a red error message on the dashboard, saying "Charging error". I attempted to charge at roughly 10 different locations and got the same error message. Sometimes there was also an error message on the charging station screen. The Hertz 0800 assistance/breakdown number provided on the set of keys did not work with non-UK mobiles. I googled and found a bunch of other numbers, none of which were normal geographical ones, and none of which worked from my Luxembourg mobile. It was getting late and I was very short on charge. Also, there was no USB socket in the car, so my phone ran out of battery, so I was unable to look for further help online. It became clear that I would not reach my destination (rural Devon), so I had no choice but to find a roadside hotel in Exeter and then go to the nearest Hertz branch the following day on my remaining 10 miles of charge. Of course, as soon as the Hertz employee in Exeter plugged it into their own charger, the charging worked immediately. I have driven EVs before, I know how to charge them, and it definitely did not work at about 10 different chargers between London and Exeter. I took photos on each occasion. Luckily they had another vehicle available and transferred me onto it. It was an identical Polestar 2 to the original car. 2 minutes down the road, to test it, I went to a charger and it worked immediately. I also charged with zero issues at 2 other chargers before returning the vehicle. I think this shows that it was a charging fault with the first car and not my inability to do it properly. I wrote to Hertz, sending the hotel, dinner, breakfast and hotel parking receipt and asking for a refund of these expenses caused by the charging failure in the original car. They replied saying they "could not issue a refund" and they issued me with a voucher for 50 US dollars to use within the next year. Obviously I have no real proof that the charging didn't work. My guess is they will say that the photos don't prove that I was charging correctly, just that it shows an error message and a picture of a charger plugged into a car, without being able to see the detail. Could you advise whether I have a case to go further? I am not after a refund or compensation, I just want my £200 back that I had to spend on expenses. I think I have two possibilities (or maybe one - see below). It looks like the UK is still part of the European Consumer Centre scheme:  File a complaint with ECC Luxembourg | ECC-Net digital forms ECCWEBFORMS.EU   Would this be a good point to start from? Alternatively, the gov.uk money claims service. But the big caveat is you need a "postal address in the UK". In practice, do I have to have my primary residence in the UK, or can I use e.g. a family member's address, presumably just as an address for service, where they can forward me any relevant mail? Do they check that the claimant genuinely lives in the UK? "Postal address" is not the same as "Residence" - anyone can get a postal address in the UK without living there. But I don't want to cheat the system or have a claim denied because of it. TIA for any help!  
    • Sars request sent on 16th March and also sent a complaint separately to Studio. Have received no response. Both letters were received and signed for.  I was also told by the financial ombudsman that studio were investigating but I've also had no response to that either.  The only thing Studio have sent me is a default notice.  Any ideas of what I can do from here please 
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

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      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Parking Eye Boshed again!


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From MSE.

 

 

In the: High Wycombe County Court

Before: District Judge Jones

Claim No.: 3QT60598

Claimant: ParkingEye Ltd – represented by Mr Matthews of LPC Law

Defendant: Mrs Victoria Gardam – represented by myself

Date: 14 November 2013

 

The defendant was being pursued as the registered keeper. Another driver had parked the car at EuroGarages / Starbucks, Bath Road, Heathrow, on 11/10/2012 and stayed for 1h 48m when the signage said 1h 30m maximum. All correspondence had been ignored , up until when the claim was issued.

 

We went into a side room for the hearing, established who everyone was, and DJ Jones started by saying that the first point she wished to address was the issue of the breach of planning regulations. The planning permission for the site states “a maximum of two hours”, and she felt that PE were not in breach of that by reducing it to 1.5. If it had said a minimum of two hours, they would have been.

 

She asked why the Defendant had not responded to any of the Claimant’s letters, or appealed to POPLA. I explained that based on the prevailing advice at that time, the best course of action was to ignore, as PPCs hardly ever took anyone to court. That advice has now changed. She mentioned that her own son had a private ticket, which he was planning to ignore, and she had advised him to pay. I said don’t do either of those, get a POPLA appeal code and check the forums for how to win – I snuck in the fact that PE always lose when the appeal puts them to show genuine pre-estimate of loss. She thanked me for that information!

 

Next, we moved on to the question of whether the charge could be considered a penalty, or at least not a genuine pre-estimate of loss. Mr Matthews pointed to PE’s “commercial justification” arguments in their witness statement, which I countered by saying these were High Court cases between parties of equal standing, and therefore not applicable. The Judge said she wasn’t too sure about that, the law was the law and applied to individuals as well as rich corporations.

 

She also looked at their quote from Combined Parking Solutions v Dorrington, saying that she wasn’t familiar with the case, but it looked as if the claim had been brought on a different basis. I explained to her that CPS base their charges on agreed contractual terms, rather than breach of contract, so that case didn’t help the claimant at all.

 

It then moved on to the BPA Code of Practice (19.5) which says that charges must be a genuine pre-estimate of loss, and if it’s more than £100, operators must be able to justify the charge in advance. She interpreted this as meaning that the DfT had indirectly approved the figure of £100, so a detailed breakdown of loss would not be necessary.

 

It wasn’t looking too hopeful at this point, but then I referred her to the recent PE v Sharma case at Brentford, and handed her a copy of the Judgment. She knew DJ Jenkins personally (he is the secretary of the Judges’ Association), and said that his ruling looked persuasive.

 

Mr Matthews chipped in with a copy of the landowner contract with EuroGarages, which the Judge scrutinised thoroughly, but said that there was no explicit granting of rights by the landowner to the agent, and therefore she concurred with Jenkins’ view that PE had no standing to bring the claim in their own name.

 

She announced that, because of this, the Claim stood dismissed. I asked for defendant’s costs, which she said would be capped at £90. Mr Matthews objected, saying that had the defendant used POPLA, she could have avoided a hearing. I countered that by saying that the Claimant would have been aware of the decision in the Brentford case relating to the same site, and could have discontinued the claim because of that.

 

Claim dismissed. Costs of £90 awarded to Defendant.

 

Bosh!

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10/10

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Reading the above, Mr Matthews, PE's Solicitor, objected to the costs claim as PE believed they would have lost at POPLA and thereby avoided the Court Hearing.

 

In that case I call the issue of the Court Claim intimidation and a Vexatious use of the Court process for gain they knew they were not entitled to.

 

Amazing.

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Parking Eye wouldnt have to do any fighting at all if they were actually entitled to what they claim. Any loss in the courts shows that their claims are suspect from the outset. If they were right they would never have to change their arguments, monitor the forums or employ expensive barristers to send out scary letters before any action has started. They might have an argument to say that other PPC's are slapdash in their protocols which lose them their cases but what is PE's reasoning for losing even once?

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