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    • Morning guys As Bank suggested, I've now re-worked my POC to include details of my parcel's original loss,  miraculous rediscovery a month later and subsequent delivery, albeit having been opened and the contents removed. Grateful for your thoughts please, as (P2G having gone very quiet) I intend to initiate court proceedings against P2G tomorrow - 1 May. Claim Claim number: xxxxx Reference: P2G MAY 2024   Claimant xxxxx   Defendant Parcel2Go 1A Parklands Lostock Bolton BL6 4SD  Particulars of Claim The defendant failed to arrange for the safe delivery of the claimant's parcel containing 8 second-hand golf clubs (valued at £265) that was sent to a UK address using their delivery service (P2G Reference xxxxx). The defendant contracted Evri to deliver the parcel (Evri Reference xxxxx) and whilst Evri collected the parcel for delivery on 18 March 24 they then ‘misplaced’ it a day later, formally declaring it lost on 27 March. On 16 April they found it and delivered it on 17 April but, at some point before delivery, it had been opened and the contents removed . The defendant refuses to reimburse the claimant on the grounds that the claimant did not purchase their secondary insurance contract. The defendant seeks to exclude their liability in breach of section 57 Consumer Rights Act. The secondary insurance contract is also in breach of section 72. The claimant seeks reimbursement of £265, plus P2G fees of £9.10, plus postage costs for two first class letters to P2G of £2.70, plus court fees, plus interest. The claimant claims interest under section 69 of the County Courts Act 1984 at the rate of 8% a year from xxxxx to xxxxxx on £276.80 and also interest at the same rate up to the date of judgment or earlier payment at a daily rate of £xxxx   Details of claim Amount claimed £276.80  
    • Odd one this, I recieved 2 notice's for the 18th and 19th April stating that I overstayed on Wigan Robin Retail Park. Permitted Minutes 180. They state I was there 355 minutes on the 18th and 388 minutes on the 19th. Both times I was there around 10 minutes getting my wife a brew from costa after dropping the kids off at school.  On both days I had passed through there a second time around 3pm, again to get a brew then left. Both notices have 2 images each, Entrance and exit.  This is the interesting bit. The Entrance images both timestamped actually clearly show I am exiting the retail park not entering it. And the exiting images they provided show me leaving the carpark after visiting a second time later in the day. In the attachments You'll see all 4 images show that I am exiting, none of them are of me entering. I understand most if not all that see this post won't know the area but if the look at the map link i gave you'll see the road I was on leading up to the main road. g24 ltd 1.pdfg24 ltd 1.pdf GoogleMap view of the road I am on in the entrance images I would have had dashcam footage but I since formatted the memory card. I tried recovery tools but I couldn't get the files back.  
    • An update: I just got another PCN. I get the feeling that someone in the residence is calling OPS, as it's dated for a few mins after I parked. I won't appeal of course. Interestingly, our cleaner was also parked but didn't get a PCN. I asked them why and apparently they're whitelisted. I did ask the MA if they could whitelist me and they said they couldn't. Clearly they decided not to tell the truth. Surely, this would resolve all of the issues entirely i.e. we'd keep non-residents from parking, whilst allowing for residents to park without issue? Also, could OPS now take me to court for both PCNs separately, or could it be one case?    
    • I was with sse broadband until Jun 2023 at which point without notifying me they passed me to origin broadband who I was unaware is my supplier now -  My broadband at home kept working and I was under the impression that sse are taking direct debit payments from my bank account and everything is fine because the Internet has continued to work.  To my horror I have just noticed that origin broadband has been sending me PDF bills for £39 a month and the email heading has been showing as just no reply so I thought it was junk and never bother to check it.  I have now noticed a bill every month and now I owe them some £350. I did instruct origin to supply me Internet and therfore don't feel responsible for this debt.  What are my rights and is it a legal debt considered I did not sign any agreements with them - their first contact with me tho was very clever back in July 2023 trying to lure me into an agreement however because I just saw that email now I'm not sure what to do because I owe them 400 pounds nearly supposedly at 39 per month.  Our agreement with sse was for 26 per month but they shut shop and passed us to origin without asking our consent.    The following is what origin email said back in July before they stated sending invoice every month for payment.    We hope you're enjoying your reliable phone and broadband with us. We're just letting you know your phone and broadband package will end on 30 Jun 2023. Thankfully, good things don't need to come to an end - read on to decide what you want to do next.   Below you'll find the details of your current package and some other great options to compare it to.   What can I do - shall I just pay the debt and cancel it and move elsewhere or is there any way I can fight this as they are more or less enforced upon us with out permission by sse who most Likly sold our accounts to them.    Any help greatly appreciated 
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Aktiv Kap/hassall SD *** old MBNA Card **Resolved by Tomlin Order**


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Hi I received this first email today , they accepted my offer and as you can see said they would draft the order -is this good news for me ?????

Thank you for your email and attached letter which we received today on 29th July 2013.

We wish to inform you that our client is happy to accept your offer of £12,986.00 in full and final settlement of the claim referred to above. As our preferred method of payment is by direct debit, and this requires a monthly payment plan, we would prefer it if the Tomlin Order specifies that the debt is to be repaid by monthly instalments of £20.00. If this is agreeable to you then we will go ahead and draft the appropriate Tomlin Order and send it out to you (together with a direct debit mandate for you to complete) in the next few days.

We look forward to your response.

I then received this -

We refer to our previous correspondence with you regarding the above matter. We wish to inform you that before 31st July 2013 we were required to notify the Court whether or not we wished to proceed with the claim. Today we have informed the Court that we do wish to proceed with the claim and we hereby give you notice of this, as is our obligation.

Please be reassured that our proceeding with the claim is merely a formality to enable the settlement agreed between the parties (please see our earlier email to you for reference) to be finalised without any unnecessary costs or time being incurred in the future.

We look forward to your response to our earlier email of today’s date.

Is this bad news for me ???? im a bit confused, are they saying theyre going ahead with court so judge can sign order ??

Thank

CW

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I will have someone look in on you.. but I don't think there is anything to worry about.

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PLEASE DO NOT ASK ME TO GIVE ADVICE BY PM - IF YOU PROVIDE A LINK TO YOUR THREAD THEN I WILL BE HAPPY TO OFFER ADVICE THERE:D

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Excellent China

 

I thought they would be in agreement to your offer.......the rest is standard procedure ...the Claimant must still adhere to the court time line until the consent is sealed.

 

Regards

 

Andy

We could do with some help from you.

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Hi id be really grateful if anyone could tell me if this is okay to agree to ?

call me cynical but cant help always looking for a catch !! seems they agreed very quickly and didnt put up any argument ?

should I just say yes fine send me the order ?

 

thanks CW

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hi andy , our posts crossed in the post as it were !! thanks for the reply , so i just wait to receive the order and sign etc and that is signed by the court ?

 

is that then it ? can they then not push me for more or full settlement through another court order in the future ?

 

i appreciate all the help many thanks CW

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Read your private message all will be revealed.

 

Andy

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For followers of this thread I can report that the matter has now been resolved amicably by way of a Tomlin Order and the matter is now stayed.

 

Regards

 

Andy

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHER

 

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Excellent news.

Have we helped you ...?         Please Donate button to the Consumer Action Group

Uploading documents to CAG ** Instructions **

Looking for a draft letter? Use the CAG Library

Dealing with Customer Service Departments? - read the CAG Guide first

1: Making a PPI claim ? - Q & A's and spreadsheets for single premium policy - HERE

2: Take back control of your finances - Debt Diaries

3: Feel Bullied by Creditors or Debt Collectors? Read Here

4: Staying Calm About Debt  Read Here

5: Forum rules - These have been updated - Please Read

BCOBS

1: How can BCOBS protect you from your Banks unfair treatment

2: Does your Bank play fair - You can force your Bank to play Fair with you

3: Banking Conduct of Business Regulations - The Hidden Rules

4: BCOBS and Unfair Treatment - Common Examples of Banks Behaving Badly

5: Fair Treatment for Credit Card Holders and Borrowers - COBS

Advice & opinions given by citizenb are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

PLEASE DO NOT ASK ME TO GIVE ADVICE BY PM - IF YOU PROVIDE A LINK TO YOUR THREAD THEN I WILL BE HAPPY TO OFFER ADVICE THERE:D

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  • 7 months later...

Hi

 

 

A year ago I was granted a Tomlin Order for a debt owned by Aktiv Capital (originally MBNA) and was helped by the lovely people on here. The order was agreed for a lower amount because I queried charges.

 

 

I have just received a statement off AK. It states that I owe the original amount, not the amount agreed on the order and has also added fees charges of £335 ! It does not itemise the charges. I was under the impression that the amount agreed on the order was the amount I will owe and that they were not allowed to add further charges ?

 

 

Can any kind person help with some advice.

 

 

many thanks

 

 

CW

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Ignore their statements you run with the Tomlin Order and record of your payments china.Remember most if not all DCA,s have no accounting facilities...and thats why debt assignment should be made illegal in the UK.

 

Regards

 

Andy

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHER

 

Have we helped you ...?         Please Donate button to the Consumer Action Group - The National Consumer Service

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  • dx100uk changed the title to Aktiv Kap/hassall SD *** old MBNA Card **Resolved by Tomlin Order**
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