Jump to content


  • Tweets

  • Posts

    • Sars request sent on 16th March and also sent a complaint separately to Studio. Have received no response. Both letters were received and signed for.  I was also told by the financial ombudsman that studio were investigating but I've also had no response to that either.  The only thing Studio have sent me is a default notice.  Any ideas of what I can do from here please 
    • Thanks Bank - I shall tweak my draft and repost. And here's today's ridiculous email from the P2G 'Claims Dept' Good Morning,  Thank you for you email. Unfortunately we would be unable to pay the amount advised in your previous email.  When you placed the order, you were asked for the value of your parcel, you stated that the value was £265.00. At this stage the booking advised that you were covered to £20.00 and to enhance this to £260.00 you could pay an extra £13.99 + VAT to fully cover your item for loss or damage during transit, you declined to fully cover your item.  Towards the end of your booking on the confirmation page, you were then offered to take cover again, to which you declined again.  Unfortunately, we would be unable to offer you an enhanced payment on this occasion.  If I can assist further, please do let me know.  Kindest Regards Claims Team and my response Good Afternoon  Do you not understand the court cases of PENCHEV v P2G (225MC852) and SMIRNOVS v P2G (27MC729)? In both cases it was held by the courts that there was no need for additional ‘cover’ or ‘protection’ (or whatever you wish to call it) on top of the standard delivery charge, and P2G were required to pay up in full for both cases, which by then also included court costs and interest. I shall be including copies of both those judgements in the bundle I submit to the court next Wednesday 1 May, unless you settle my claim (£274.10) in full before then. Tick tock…..    
    • IMG_2820-IMG_2820-merged.pdfmerged.pdf Case management was this morning. Here is the Sheriff’s order. Moved case forward to 24/05.   He said there was no signed agreement and after a bit of “erm, erm, yeah but, erm” when he asked them, he allowed time for sol to contact claimant.  what is the next step now? thank you UCM  
    • I've had a quick (well, quick for a thread of this length),  read of this thread and to be honest I'm struggling to make heads nor tails of the actual crux of the issue here. You seem awfully convinced that whatever is going on is worth the fight and the odds are in your favour but with how the thread has gone it seems that one trail goes cold so you simply move on to another in an attempt to delay the inevitable. All it does is end up digging holes and confusing others and yourself which means any advice given to you is completely pointless. I note that for the life of this thread there has not been any documentation or correspondence uploaded for people to have a look. Have you got any that you'd be willing to redact and upload for members to assist you? Right now, it seems people are shooting out advice while being in the dark because it's starting to become very difficult for people who weren't here at the start of this (including myself) to follow along. Right now, this whole thread is just hypothetical "He said, she said" and is going nowhere fast. Nothing more than basic advice can be given which, as you've sought out some legal advice, is likely not sufficient to actually come to any sort of conclusion. I, personally, am starting to agree with others that it may be best to consider bankruptcy and put the matter behind you.  
  • Recommended Topics

  • Our picks

    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like
  • Recommended Topics

Illegal and excessive charges


DT&FE
style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 4102 days.

If you need to add something to this thread then

 

Please click the "Report " link

 

at the bottom of one of the posts.

 

If you want to post a new story then

Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

Recommended Posts

Friends

 

Firstly can I apologise for the 'multiple posts', but everyone on here especially the site team have given me the confidence to get myself back on track and sort things out, THANK YOU ALL.

 

The next dilemma

 

- in 1999, whilst living in Scotland, my wife and I took out a loan with Paragon for £15k,

 

shortly afterwards my wife became pregnant and we had to move to the other end of the country as my employer moved me.

 

With my wife losing her job and moving we found ourselves with less money than we had anticipated

 

we tried to use our PPI but were told pregnancy wasn't covered and that as I was still working we couldn't claim.

 

Within a year we were on reduced payments and despite requesting to have the intrest stopped Paragon refused.

 

In 2001 we stopped paying the PPI as it was pointless having it.

 

We carried on with reduced payments until 2006.

 

We had all the usual DCAs chasing us and stupidly (?) ignored them.

 

In 2009 we submitted a SAR to try and get all the information regarding the account which had been purchased by Arrow,

the reason was that they were demanding over 36k.

 

It turns out that we did actually repay approximately 9200 towards the original amount and it turns out £26,605.07

is made up of interest charges and 'sundry' charges which seems a bit extreme.

 

At one point Arrow offered us 'a unique discount of 65% and demanded 11k payment!

 

We calculate that we should owe around 6k,

there have been plenty of threats of court action but no 'actual action' (if that makes sense).

 

We actually sent SB letters to two sols and they dropped it,

 

Arrow have never come back and said it isn't either!

 

We believe that our last payment was in in Dec 2006,

 

however Arrow have sent us a statement showing two payments in 2008, we can't recall those!

 

My questions are:

 

1) As this was taken out in Scotland is it SB (5 year rule)

2) Are the charges/interest excessive

3) Waht do we do next?

 

Thanks for listening guys and gals

 

DT&FE

Edited by DT&FE
spelling
Link to post
Share on other sites

ah the typical spoof payment sham they pull

 

put them to strict proof as to whom and WHERE the payments came from.

 

as for the SB its 6yrs, you are res in england

 

however, you say you sar'd the OC?

 

those charges are UNLAWFUL not illegal

 

and can all be reclaimed

 

however, they are outside of 6yrs now so sadly they ARE sb'ed...funny eh!

 

have you got the details of the PPI

 

cause if you have

then you can reclaim that + the int it cost you

 

there is NO time limit on PPI .

 

and as the debt is sold

 

the reclaim goes to YOU!!

 

pers as they or someone have offered a discount

they'll go nowhere near a court

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

Link to post
Share on other sites

DX Thanks!

 

So am I right

1) I can still claim the PPI even though Paragon said it was SB'd

2) I calim the PPI back off Paragon as the OC and it is nothing to do with Arrow as the debt was 'sold'

2) The interest charges are unlawful (how do I claim them back?)

 

I have also been told that Paragon won a landmark case in Oct 2012 which meant they do not have to repay PPI

Edited by DT&FE
Link to post
Share on other sites

yes absolutely NOTHING to do with the PPI itself.

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

Link to post
Share on other sites

DX Thanks!

 

So am I right

1) I can still claim the PPI even though Paragon said it was SB'd - yes

2) I calim the PPI back off Paragon as the OC and it is nothing to do with Arrow as the debt was 'sold' - correct

2) The interest charges are unlawful (how do I claim them back?) - not said that

I have also been told that Paragon won a landmark case in Oct 2012 which meant they do not have to repay PPI

 

as aboce that case was NOTIg to do with the actual PPI

 

but stupid lawyers costs

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

Link to post
Share on other sites

I think that was more about the costs the Lawyers ran up against that of the potential claim.

 

ISTM that they won a ruling on a certain type of PPI claim. The issue of costs is separate, but the prospect of the claimant being saddled with them is probably seen as a useful scare tactic to Paragon et al. Paragon itself may never see their costs reimbursed from that particular claimant, but they might consider it as a long-term 'win' in dissuading others from claiming in the first place.

Edited by Staraker
Link to post
Share on other sites

they can see it as they wish

it was nowt to do with the PPI issue

but a prat of a lawyer

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

Link to post
Share on other sites

they can see it as they wish

it was nowt to do with the PPI issue

but a prat of a lawyer

 

dx

 

Have you actually read the article? It clearly states: “The court found that there could be no unfair relationship between Mrs Plevin and Paragon and also decided against Mrs Plevin’s claim under section 18 of the Consumer Credit Act that the PPI agreement was incorrectly executed and therefore unenforceable.”

 

She lost her PPI case, and it was only then that the issue of costs came up.

Link to post
Share on other sites

thats not a ppi reclaim!

 

it was an un-en ruling that the agreement that contained PPI was enforceable.

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

Link to post
Share on other sites

thats not a ppi reclaim!

 

it was an un-en ruling that the agreement that contained PPI was enforceable.

 

dx

 

I think you'll have to be a bit more coherent in explaining exactly what you think it was, then.

 

As I read it, Plevin was seeking repayment of the PPI on the grounds that it was mis-sold. The court ruled that - at least on the grounds contended - it was not mis-sold. If Plevin was not seeking to reclaim the PPI, what do you think the whole case was about?

 

If we assume that the PPI was sold to the OP in exactly the same way as it was to Plevin, Paragon can presumably claim that if the latter's attempt to reclaim the PPI has been legally rebuffed, then so can anyone else's attempt to reclaim.

Edited by Staraker
Link to post
Share on other sites

From the link to the report:

 

Paragon had made a without prejudice offer to Mrs Plevin back in 2010 on a commercial basis simply to see an end of the litigation

 

Beyond that it was all down to the greed and incompetence of the lawyer.

 

Which isn't the only issue. The court didn't rule that the PPI was not mis-sold to Plevin (and therefore she couldn't reclaim) because her lawyers had racked up huge bills.

Link to post
Share on other sites

Almost certainly the claim brought was not best researched - it was foolish of Plevin not to accept the offer made. And it does actually look to me as though the intent was more to declare the whole agreement unenforceable rather than with any claim for the PPI !

 

The court found that there could be no unfair relationship between Mrs Plevin and Paragon and also decided against Mrs Plevin’s claim under section 18 of the Consumer Credit Act that the PPI agreement was incorrectly executed and therefore unenforceable.”

 

and further..

 

 

 

 

Legal fees

Mrs Plevin’s legal representatives, Miller Gardner, ran up costs amounting to £320,000 by the time of trial, against a maximum claim value of some £5,000, yet failed to get to the bottom of the factual case.

Paragon had made a without prejudice offer to Mrs Plevin back in 2010 on a commercial basis simply to see an end of the litigation, which was rejected by Miller Gardner.

 

Hayles continued: “Recorder Yip QC held that as a result, and given her ‘real concerns’ over Miller Gardner’s conduct, it would be appropriate to order that Mrs Plevin pay Paragon’s costs on the indemnity basis in relation to the entirety of the action.

 

“This is the strongest order that a court can make and is illustrative of the displeasure with which Miller Gardner’s conduct was regarded. It was clear from the amount in question that the litigation had been run only to benefit Mrs Plevin’s solicitors and not to achieve the best result for her.

 

“Given the findings by the Court of Appeal in Harrison and Recorder Yip QC in Plevin, claimant solicitors now have little chance of successfully continuing with court claims in relation to PPI mis-selling.

“Further, the courts are now very much alive to the fact that such claims cannot be regarded as being in borrowers’ best interests. The industry that has grown up around PPI should beware.”

Have we helped you ...?         Please Donate button to the Consumer Action Group

Uploading documents to CAG ** Instructions **

Looking for a draft letter? Use the CAG Library

Dealing with Customer Service Departments? - read the CAG Guide first

1: Making a PPI claim ? - Q & A's and spreadsheets for single premium policy - HERE

2: Take back control of your finances - Debt Diaries

3: Feel Bullied by Creditors or Debt Collectors? Read Here

4: Staying Calm About Debt  Read Here

5: Forum rules - These have been updated - Please Read

BCOBS

1: How can BCOBS protect you from your Banks unfair treatment

2: Does your Bank play fair - You can force your Bank to play Fair with you

3: Banking Conduct of Business Regulations - The Hidden Rules

4: BCOBS and Unfair Treatment - Common Examples of Banks Behaving Badly

5: Fair Treatment for Credit Card Holders and Borrowers - COBS

Advice & opinions given by citizenb are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

PLEASE DO NOT ASK ME TO GIVE ADVICE BY PM - IF YOU PROVIDE A LINK TO YOUR THREAD THEN I WILL BE HAPPY TO OFFER ADVICE THERE:D

Link to post
Share on other sites

OK game on,

Paragon have effectively 'lied' in their written response saying that it was SB'd under the Limitations act 1980 (as it came from their legal department.....ignorance is no excuse etc.), I assume any DJ would see this as naughty and 'lean' towards the defendant?

Link to post
Share on other sites

Emm I think a concientious DJ would want to review why that statement was made and the reasons leading to the statement being made before leaning in any direction.

Any Letters I Draft are N0T approved by CAG and no personal liability is accepted.

Please Consider making a donation to keep this site running!

Nemo Mortalium Omnibus Horis Sapit: Animo et Fide:

Link to post
Share on other sites

Brig I will defer to your better judgement..........are you saying game off?

 

No, such matters really are for the consideration of a court, ie what basis is there for the statement that the claim is subject to the Limitations Act.

 

I casn see both sides of the argument and want to hear it argued, but that could be a prolonged and expensive process as seen in citizen B advice.

 

This can only be your decision to proceed or not, if you decide to go on I would suggest that you seek qualified advice locally.

Any Letters I Draft are N0T approved by CAG and no personal liability is accepted.

Please Consider making a donation to keep this site running!

Nemo Mortalium Omnibus Horis Sapit: Animo et Fide:

Link to post
Share on other sites

I think if Arrow have claimed two payments were made in 2008 - you should be establishing whether or not they were.

 

You could make a Subject Access Request to the company that had possession of the account at that time - these payments should be recorded. How did you usually make your payments. When was the last time you believe you made a payment.

 

If say in 2006 for example.. why would you suddenly make two unrelated payments in 2008 and then no more after ? What was the value of these two payments Arrow claim were made ?

 

It has been known for "phantom" payments to be made in order to mislead the debtor/account holder into believing they were made by them. It could have been an adjustment made by the original creditor or refund of charges.. a SAR or CCA request could have been made and the fee applied to the account - this would be an unsolicited payment and nothing to do with the debtor and would not reset the SB clock.

Have we helped you ...?         Please Donate button to the Consumer Action Group

Uploading documents to CAG ** Instructions **

Looking for a draft letter? Use the CAG Library

Dealing with Customer Service Departments? - read the CAG Guide first

1: Making a PPI claim ? - Q & A's and spreadsheets for single premium policy - HERE

2: Take back control of your finances - Debt Diaries

3: Feel Bullied by Creditors or Debt Collectors? Read Here

4: Staying Calm About Debt  Read Here

5: Forum rules - These have been updated - Please Read

BCOBS

1: How can BCOBS protect you from your Banks unfair treatment

2: Does your Bank play fair - You can force your Bank to play Fair with you

3: Banking Conduct of Business Regulations - The Hidden Rules

4: BCOBS and Unfair Treatment - Common Examples of Banks Behaving Badly

5: Fair Treatment for Credit Card Holders and Borrowers - COBS

Advice & opinions given by citizenb are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

PLEASE DO NOT ASK ME TO GIVE ADVICE BY PM - IF YOU PROVIDE A LINK TO YOUR THREAD THEN I WILL BE HAPPY TO OFFER ADVICE THERE:D

Link to post
Share on other sites

  • Recently Browsing   0 Caggers

    • No registered users viewing this page.

  • Have we helped you ...?


×
×
  • Create New...