Three Not Replacing Bad iPhone

[adridude]

Good news for everyone locally in the UK.

 

As of yesterday, the new iTunes (10.5) and iOS (5) was released for the iPhone 4 and above, as well as the iPad and above!

 

If you want to upgrade, feel free to do so by:

 

1) Upgrade your iTunes to 10.5. This usually happens automatically

2) Once iTunes 10.5 is installed, plug your device in and upgrade as per instructions

 

For those of you who like to tinker with toys, i.e. have jailbroken your phone, this will break the jailbreak, and you'll be returned to the land of the living and have to pay for your apps again

 

Have fun peeps,

 

and RIP Steve Jobs

 

Cheers

 

Adridude

[Jonny_J]

I have downloaded and started using iOS 5, and it is awesome. iCloud is also a step up from the old Mobile Me. Oh, by the way, wasn't it nice of Blackberry to have two days silence in memory of Steve Jobs?

[2dgreengiant]

Meh iOS5 has some cool things in it but just seems basically the same, I like the new buttons and sms stuff otherwise the iCloud stuff is a bit of a disappointment.

[adridude]

I've upgraded my fathers iphone as mine has erm.... apps on it I don't want to lose But his is working perfectly... Plus if you're using OSX Lion on a mac or macbook, then you can sync your phone with your other macs I do like that feature...

 

EVen better is the ability for it to back up your documents and other bits and bobs onto iCloud. THAT I really like! I'm terrible at keeping my TimeCapsule in range or on for TimeMachine to back my macbook up

[Jonny_J]

I've been playing with my iPhone for a while today and I'm amazed at the extra functionality that this bring when coupled with the Mac enhancements.

[adridude]

Yeah I'm champing at the bit, but I'm waiting for the untethered jailbreak before I bump it up... lol, not only that, it gives me a few weeks to sit back and titter at everyone moaning about the bugs and glitches on first public release software

[adridude]

Just to add to that, I'm VERY interested to find out how "find my mac" works, as my Macbook Pro 2011 series does NOT have GPS :-/ THe only other thing I can think of is that the IP address ARIN registered address is used as the location to find it. Which is silly if one uses mobile internet lol Or if you use something like AOL which registers you somewhere in the midlands regardless of being at another end of the countryside

 

locates, gotta love it

[Jonny_J]

I don't know how it works, but there are numerous reports of it working very well. Have you tried the 'Find my friends' app yet. This could be very useful indeed. Microsoft can only dream about functionality like this, and what does android have to integrate with?

[adridude]

Android has ALOT to integrate to.. its called a "charger", a "sim-card" and a "crash debugger" hahaha!!

 

ANd ohhh hell no, I don't like things like "find my friends".. I can see this causing LOADS of problems with jealous couples and things like that. Ha ha ha, even mums keeping tabs on their kids too lol! But I don't like the idea of everyone knowing where I am... This is why I miss the good old days where "if you need me, wait till I'm home from work and you can run guy home phone"

[Jonny_J]

These are all very valid and fair comments, but no one can see where you are unless you let them with this app. In fact, no one can unless you have an iPhone 4, or 4s. But even then, if you have agreed and don't want to be found, just turn it off. Simples!

[adridude]

I'd prefer not to have it.. If someone want's to know where I am, they can wait until I'm back and I might tell them if they're on my "you've so lucky list" lol

[Jonny_J]

Fair enough. I like it though. It has already come in handy for me.

 

Nice to meet another Apple fan as well. So many people put so much energy into putting Apple down all of the time.

[sequenci]

just got my 4S. Love it

[adridude]

deleted post!

Edited October 28, 2011 by adridude

[adridude]

I upgraded my 3 pay monthly account to a 3 2 year plan, with which came an iPhone 4s. On the 12th of this month I received a bill for £100.00 and was told to pay it immediately or my services would be restricted.

 

I contacted customer services and put a payment arrangement in place £30/week until I'm back in credit, but they've TOTALLY disabled both incoming and outgoing calls.

 

Today alone I've been on the phone for 5 hours, spoken to rude people and on several occasions was hung up on.

 

Can they restrict incoming calls too? As far as I know I'm still being billed for the time that all of my services were turned off.

 

I did ask them about this and they said 'company policy' bla bla bla, and that I will continued to be billed.. Can they do that too?

 

Also is there a way I can end this contract without having to pay the remaining 23 months? They just gave me a 7 day period from the start to end the contract, but obviously nobody can scope services out in 7 days.

[locutus]

How did you order this? If over the phone you can cancel due to the distance selling regulations act.

 

I should add, within the 1st 7 WORKING days from reciept... that works out at 10 days.

[adridude]

I did buy it over the phone, but that was a month ago. Distance selling regulations only covers the first 7 days after purchase In the last month, I've clocked uip a total of 8 hours on the phone with them :-/

[locutus]

sorry, I misread "I...which came an iPhone 4s. On the 12th of this month " as "...which came an iPhone 4s on the 12th of this month"

 

May I ask why this bill is so large? Do you agree that this is what you owe for this month?

 

Follow their complaints procedure (here) and keep things in writing. I doubt they are going to allow you to walk away from this contract, but if you tell them you feel they should allow you to use the service as you will be paying for this month which comes with a tariff including calls and texts they may listen.

[adridude]

Yeah, I did follow it and got connected to... surprise surprise a 3rd world call centre where there they were blunt and rude to me.

 

I said: I'm not happy, I want to end this contract and go back to pay monthly

3: You can't do that, you need to pay the £700 odd to clear the contract

Me: But I've not had service from you, I've had excuses and inexplicable bills

3: I dont understand

Me: I wasn't told about an UPGRADE charge of 49.99

3: Yes we did

me: No you didnt so give me my pac code and we will part our ways.

3: Whatever, you cant do that, you first need to pay off your remaining contract first

me: OffCom says that you can't do that

3: Whatever, it is in the terms and conditions

me: hung up

 

They were that blunt and rude to me I was annoyed after being on hold for over 35 mins! Furthermore, I offered to send the phone back, which is in perfect condition, earphones and charger never used as I used my old iPhone 4 things.

 

As a last resort I send an email to David Dyson (the cel) from ceomail.com. Hopefully that'll fix something. Until then, I'm regarding this contract as void. The pay monthly contract is EXACTLY the same price, but has less benefits so I dont see how a downgrade will shortfall em :-/

[locutus]

see, over the phone they will lie. Maybe escalate this complaint to the CEO? [email protected]

[adridude]

I did, but as stated before I had yet another foreign call centre call me with more excuses :-/

[adridude]

Hi,

 

As I'm behind on a bill by £35odd, three have restricted my services until I pay this. I've explained to them that I'm NOT paid until the end of the month so I am unable to do so (which I can happily do) on 30th November.

 

Despite having already been charged for services between 08 Nob - 07 Dec, they are adamant that they can charge whilst barring my service. They said that it is a way to ensure that everybody pays their bills.

 

Can they charge me for the time that my services are restricted? Do I have any ground in stating that I'd like 3 weeks of this bill back due to the services being barred?

[BankFodder]

This is a very interesting question.

 

You are in breach in that you are not following the agreed payment system.

On the other hand, your account is in credit and yet they are withholding service.

Frankly, I don't think that they are entitled to withhold the service and I think that what they are doing is unfair. They should certainly be returning your money - less any expenses incurred caused by your breach.

 

It really depends on what you want to do about it.

I'm sure that you won't budge them by reasoned argument and the amount at stake may not be worth it to you to take any more serious action.

However, if there was a County Court claim, I expect that you would win.

Frankly they should alter their systems. Refusing to let you have the service you have already paid for in order to ensure payment of a future service falls somewhere short of blackmail, in my view. It really is not acceptable and they could easily implement another lawful system to deal with the problem.

[BankFodder]

Personally, I would sue them - just for the crack.

Chances of success are better than 90%

[adridude]

Sue them for £28 odd? The MCOL itself costs more than that.