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  1. Thanks DX we can only find the original registration confirmation email. But it has just occurred to me that for TFL to have set up automatic payment on the 12th, they must have our business account debit card details already. So they set it up the day after we went to London? Surely there must be some sort of disclosure procedures so that we can see and prove when the automatic payment details were submitted. That would have been six months before they processed it. Spooky how that happened to be the day after we went there eh?
  2. Hi all, I have a problem with a ULEZ charge fine from TFL. Back in October we registered our work vehicle for the ULEZ charge as our vehicle isn’t compliant. Not a problem I thought. When we got confirmation that the vehicle had been registered with TFL we applied for auto payment so that we could just travel in and out of the zone without having to keep making individual payments. So far so good. But here’s where we went wrong, we assumed that this was all set up now. on the 11th of April we had to go to Fulham for work and thought that the money would be debited from my business account automatically. The website said this would be on the 28th of each month. Today, the 23rd we got a fine for non payment with 14 days to pay from the 19th! We went on the website to try to find out what was happening to find that TFL only set up the auto payment facility for our vehicle on the 12th of April. One day after we travelled up to London. I think that this is very unfair. The problem is the my wife didn’t keep any of the emails that she received after setting it all up. I know, I know, foolhardy at best. But I think that TFL are not treating us fairly and I’m not sure how to deal with this really. Any help would be greatly appreciated. Thank you.
  3. Excellent thank you. Do you think I should report him to the Police now?
  4. Well. The good news is that Barclays are confident that they can recover the money. Free Ads have been fantastic and actually sent someone over the the Isle of Wight to go to the address given. They are speaking to Action Fraud as well to give them information on adverts that they have found on other sites for the same item (amounts others). The only issue I have now is, do I make an allegation of theft directly to the police? I guess that this would be "obtaining money by deception".
  5. I don't think that this is them. The name of the person i dealt with was Phillip R Torrance. They were in Sandown on the Isle of Wight as well. Didn't know I could do that
  6. Hi Everyone, its been a while since I posted on here (maybe that's a good thing). Last week I purchased an outboard motor online from a company called Solent Boat Sales on the Isle of Wight. They had a good website and seemed very efficient at the time. They made an appointment to come and deliver the motor, which was arranged via the same email address that the invoice came from ([email protected]). The appointment time came and went with no one showing up, and no contact from them. I tried to call them, but the message just said "Solent boat sales is currently unavailable". I tried to call the mobile number that I had spoken to the vendor on, and it said that the phone was switched off. This has been the case for the last three days now, and my emails are going unanswered. I am worried that I have been the victim of an elaborate fraud after paying by bank transfer. Can anyone offer me some advice as to what my next move should be please?
  7. Thanks for the reply. I seem to remember that there was a requirement to have PPI on the load. Do you think its worth looking into?
  8. A quick update: After sending the Conc 7 letter, which was signed for and received by Robinson Way, I have now received a letter from Hoist Finance saying: We refer to your recent communication in which you made a complaint regarding the above account. Please be advised that our investigations are still ongoing and we will be in a position to issue a response to you once our enquiries are complete, no more than four weeks time from now. Should I be expecting them to try some sneaky trick or can I ignore this. I don't remember ever making a 'complaint' so I'm a little concerned about this.
  9. Does this mean that I should relax a bit, or expect more incoming?
  10. Good news (I think). Although I sent the CONC 7 letter on Saturday (which was signed for by "Alexander" yesterday morning (Monday), I received a letter from Robinson Way yesterday saying: "We acknowledge your recent communication and write to inform you that the account to which you're referring is now closed on our files." However, it also says: "We will pass any relevant documentation/information that you have sent on to our client to deal with accordingly. For your future reference, our client can be contacted at the following address: HFUKH1L (Ex Welcome Finance Limited) Quays Reach Carolina Way Salford M50 2ZY" This makes me suspicious even though it is their own address. I am worried that they are going to try something else.
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