iqor debt collection

[davidj007]

Hi

 

Recently me my partner have received a letter from Iqor debt collection services

 

its for the collection of money for a social loan we took out about 5 years ago and say we owe them about £1000 -£2000 pounds

can't remember the exact amount.

 

When my partner phoned them to set up a pyment the person on the phone asked about our income and expenditure which my partner gave them

bacause at the time we did not know she was not allowed to ask this.

( Is there any action that can be taken for this?).

 

She then decided that we have enough money left over to be able to pay £15 a week and that is all they would accept a week

and was also told that our mobile bills don't come into it because they are a luxury so that didn't get accounted into the figure either.

 

Do we have to pay the £15 a week or can we tell them how much we can pay,

 

also is there a way for us to find out if we actually owe this because my partner phoned the DWP

about the debt and they said they had no information because it was all passed to Iqor. please help.

 

Thanks

[Bazooka Boo]

Dear oh dear, Idiot iQor with their delusions of grandeur! fools.

 

Keep off the phone from now on, and NO you don't have to pay them or anyone £15 a week.

 

Deal with everything in writing from now on start a paper trail of evidence.

 

I'll have to do a bit of reading up on social loans but others will be able to give advice.

[davidj007]

ok thanks hope to hear from you and others soon

[dx100uk]

urm........

 

sounds like you've been spoofed

 

i've never heard of a DCA naming both people on a threat-o-gram

 

and 'joint social fund loan' too.

 

dont pay them a PENNY till you've CCa'd them.

 

i'd check your cra files too.

 

no DCA has any legal powers unless they own a debt.

 

stay off that phone

 

they are NOT bailiffs

they have no legal right to know ANY of you pers financial details either.

 

dx

[BRIGADIER2JCS]

The debt collector is acting on behalf of the DWP and has no special powers whatso ever yo need to make a complaint to the DWP Debt Management office that has passed the debt to IQOR.

The DWP have all the details still on file so their statement is nonsense, I suggest you send the following letter to IQOR.

Anything agreed on the phone can be ignored.

 

To The Compliance Manager,

 

Dear Sir or Madam.

 

Formal Complaint.

 

ref: as on the original letter.

 

I refer to your letter dated xx xx xxxx regarding a Social Fund Loan you claim is owed by me/us in the sum of £xxxx please note I/we do not acknowldge any liability for this alleged debt.

 

You may claim that a recent telephone conversation is an admission of liability but I am aware of the OFT Guidance on Debt Collection 2003/2011 and know that a ''relevant acknowledgment'' has to be an unequivical admission that a liability subsists '' therefore no admission has been made.

 

I require you to now provide a full detailed breakdown of how and when the allged debt arose, what is any payments were made at any time, I also require proof of the original loan amount and detail of how the amount claimed is made up, a copy of any document showing acceptance of the alleged is also required.

 

The offer made under duress to your telephone operative is withdrawn.

 

Until such proof and documents are produced no further correspondence can be entered into and ALL communication is to be in writting by Royal Mail.

[davidj007]

ok thanks will keep you updated on what happens, should i send it recorded delivery?

[MARTIN3030]

Yes.

[MARTIN3030]

DWP Debt Management

PO Box 171

Mitcheldean

Gloucestershire

GL17 OXG

 

0845 604 6697

[sillygirl1]

IQOR are talking a load of tosh, mobile phones are NOT a luxury, they are a necessity these days. They will say that as a lot of their collectors are on a commission only basis and need to make as much as possible.

 

Don't talk to them, (as advised) and if they phone again say "In writing only" and put the phone down.

[davidj007]

ok thanks did they do anything illegal by asking for our expenses and expenditures?

[MARTIN3030]

No.

[davidj007]

ok no probs thanks

[davidj007]

Ok i have looked all over the house but can't find the letter they first sent to us will the letter be fine without the letter date and stuff?

[Bazooka Boo]

Who are you sending the letter to? Not Idiot iQor?

[davidj007]

I am sending it to the address that was given to me in this thread by recorded delivery, so they can't say they never received it.

[Bazooka Boo]

Yes I'm with you now, just thought you were contemplating writing to Idiot iQor..

[davidj007]

been about two weeks since i sent the letter to them but today i got a letter sayint they are sending someone to the door if i dont pay in 72 hours, obviously i am just ignoring this because they can't can they?

[dajackel12]

Hi mate, I've had problems with Iqor in the past, Ignore the letter they won't send anyone to your door.

[zydeco]

Did you send Brigs letter to iqor (post 5) ?

If so it just proves that they still haven't got anybody in their office who understands English.

I suppose you could write to them asking that if they send somebody does that cancel the debt,

but they won't understand that either.

[davidj007]

Yeah I sent them a copy of the letter recorded delivery to make sure they got it.

 

But on the day I expected them to get it

they phoned to say we have not paid recently

and I told him to only get in touch in writing

 

then a week later I get this letter,

 

I think they might be sweating a bit.lol

[davidj007]

iqor have still not replied to my letter I sent them one about a month ago but forgot the tracking number so i sent another a couple of weeks later but they still have not got in touch so i reckon they won't be anytime soon if they do will let you all know what they say.

[Bazooka Boo]

OK ignore them now, if you keep yanking their tail then they'll think they have someone to con.

 

Have you checked your credit file to see what, if anything, is on their?

[davidj007]

i got a letter this morning from them,

 

they are saying they will take us to a solicitor and

 

they have not acknowledged receipt of the letter even though i have proof they have received it.

 

have not checked credit sent the letter to ask them to supply proof of debt but they ain't done that yet.

[dx100uk]

usual MO

 

its the bloke at the next desk in a diff skirt.

 

nothing to worry about

 

dx

[davidj007]

cool will keep post updated. thanks