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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

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      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
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      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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barclaycard , moorcroft, wescot, no CCA


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I sent off a CCA request to a DCA with a £1 postal order payab;e to the DCA.

 

They have returned it asking I make it payable to the Creditor. They have also asked me to cinfirm if I have ever opened an accoun t with their client and the balance.

 

They finally state if I am disputing the balance or feel it may be subject of fraud I should supply full details.

 

What is the best way forward do I send a payment payable to their client, and what is their role in this matter

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You need not answer any of the questions, they ( WHO?) are

just being awkward so just amend the payment to the creditor,

it will save a lot of letter tennis.

Ignore all the DCAs rubbish.

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if they are chasing YOU for money

 

then THEY need a CCA.

 

just send a blank po.

we typically recommend that.

 

is this debt on our CRA file?

sounds as if they dont even know WHAT the debt is or if it exen eists...

 

asking for our ehlp in nailing yourself!!

 

dx

 

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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  • 2 weeks later...

I made a CCA request and enclosed a £1 postal order, did not hear anything.

 

Eventually recieved a letter threatening further action, I responded disputing account due to non compliance with CCA request.

 

Letter recieved today from DCA claiming to have returned the CCA request due to the following

 

1) Not signed

2) Payment should be made to their client

3) CCA request should be sent to their clients address

 

What role is the DCA playing?

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Who is the immature DCA? Make sure you keep a diary of events with regard to their attempt to frustrate the legal process, it'll have the judge rolling in the aisles if it ever got to that stage, which it won't.

Who ever heard of someone getting a job at the Jobcentre? The unemployed are sent there as penance for their sins, not to help them find work!

 

 

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Allied Int did this to me last year, so sent it on to the original creditor as outlined above - for my purposes timescale still ran from the original request, and I would maintain that in your case while sending it to their client. Account is in dispute so remind them they should cease activity

 

Did they send the payment back? - if not make a fuss as they may try and claim it as a payment to the debt. Make it clear that it isn't.

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if the dca doe not own a debt , then ignore them

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Share on other sites

Allied Int did this to me last year, so sent it on to the original creditor as outlined above - for my purposes timescale still ran from the original request, and I would maintain that in your case while sending it to their client. Account is in dispute so remind them they should cease activity

 

Did they send the payment back? - if not make a fuss as they may try and claim it as a payment to the debt. Make it clear that it isn't.

 

 

I have this on going issue with a DCA and OC. Sent a CCA request in, which they were unable to furnish me with within the time scale. So I placed the account in DISPUTE. They aknowledged the dispute, but the balance had reduced by £1.00, even though my letter stated that the £1.00 PO was NOT to be used for any other purpose than a CCA request.

 

I'm now in communication with someone higher up at the OC. The saga continues...

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It seems we have another DCA above the law as in.

 

CCA 1974

 

section 175 Duty of persons deemed to be agents

 

Where under this Act a person is deemed to receive a notice or payment as agent of the creditor or owner under a regulated agreement, he shall be deemed to be under a contractual duty to the creditor or owner to transmit the notice, or remit the payment, to him forthwith.

 

I think this would cover a CCA s77/78 request as the DCA would be deemed as owner of the debt or the agent for the creditor.

 

dpick

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what about s.189 assignment is both rights and duties on an absolute assignment as well as s.175

 

you can bring in godebt v critchley

 

who ever is demanding payment is regarded as the creditor ,be it equitable or absolute assignment

Edited by squaddie
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Personally I think there is to much qouting of this and that,

which is going to achieve the square root of NAFF ALL>

if you want the CCA send the request to the OC end of story.

Any Letters I Draft are N0T approved by CAG and no personal liability is accepted.

Please Consider making a donation to keep this site running!

Nemo Mortalium Omnibus Horis Sapit: Animo et Fide:

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  • 2 weeks later...

I was being chased by Moorcroft earlier in the year so I sent off a CCA which they did not comply with so I sent off a letter putting the account in dispute.

No more heard until

 

today when Westcott are now chasing for the same debt.

 

Any body out there who can give me the text of a letter I can send to Westcott, because I assume this is not right

 

thanks

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  • 2 months later...

I was being chased by a DCA (Moorcroft)

 

I sent a CCA request after waiting for the required time I placed the account in dispute and heard nothing more from them.

 

I subsequently received another communication from 2nd DCA (Westcott) who states they now own the debt and were asking for payment.

 

I wrote back to the 2nd DCA stating the account was placed in dispute and the original DCA had breached the rules by passing the account to them.

 

I have now recoeved 2nd letter from Westcott

 

Their opening paragraph states

 

"We refer to your recent communication. Having contacted our client they have advised the only dispute that has been raised with Moorcroft was a CCA request and this was deemed unenforceable.

 

In the circumstances we believe the dispute has now been resolved and the full balance or an agreed monthly instalment is required by return"

 

If they are saying it is unenforecable why are they asking for money, or have I misunderstood this?

 

Guidance would be appreciated.

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Return With the following,

to the Compliance Manager at Westcott.

 

Ref: as on their letter.

 

 

Dear Sir or Madam,

 

I refere to your companys letter dated xx xx xxxx regarding the alleged debt for £ xxxx which you claim is owed by me, please note I do not acknowldge any debt to Wescott or any company you may claim to represent.

 

I find your response to my letter dated xx xx xxxx incomprehensible I made a lawful request under section 77/78 of CCA 1974 which Moorcroft were unable to comply with,

your statement implies that no agreement was extant and or an such agreement was enenforceable so NO the dispute is not resolved.

 

Therefore I must insist that this matter is in dispute until a fully compliant copy of any alleged agreement is furnished, no further correspondence will be entered in to.

 

The whole matter is to be reffered to the OFT with immediate effect.

 

Send RD

Any Letters I Draft are N0T approved by CAG and no personal liability is accepted.

Please Consider making a donation to keep this site running!

Nemo Mortalium Omnibus Horis Sapit: Animo et Fide:

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Ignore - who was the Original Creditor and what was it for.

 

If unenforceable they can chase the debt but cannot take you to court. You need to be certain the debt has been sold. Have you had a notice of assignment??

 

Intend

 

Original creditor barclaycard not seen any note of asignment. Will take Brigadiers advice on this it seems to the point

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Original creditor barclaycard not seen any note of asignment. Will take Brigadiers advice on this it seems to the point

 

When was the account opened? IME (3 accounts CCA'd) Barclayshark do not have any agreements for older accounts. Ours were from the 1980s I think.

 

Rob

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CRA file?

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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