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    • I think final version of WS now prepared with exhibits added.  All numbered properly. Of course it can still be tweaked if necessary. Laura will not need it on 25 June as that is just a Preliminary Hearing for her to represent her son. But as DCBL messed up and thought it was WS time why not prepare things calmly in advance. Defendant's WS - versione 3 + attachments.pdf
    • Your case shows the idiocy of employing a solicitor to do things you could easily do yourself. Had Countryside dealt with their own case they would have entered judgement on 4 June and there would have been no way back for you. But they thought they were clever by running to Rachael and Sean of BW Legal for a more "professional" (aye, right) service.  These dodgy solicitors can only make money on private parking cases by doing everything on the ultra cheap and certainly cant check the judgement date for every single separate case. Ho!  Ho!  Ho! Anyway, glad you got the defence filed OK. The next stage is that the central bulk court will send out a simple form called a Directions Questionnaire to you and to Countrywide which is part of the allocations process to your local court.  If you read this short thread you will see all the stages of the court process  https://www.consumeractiongroup.co.uk/topic/406892-highview-parking-anpr-pcn-claimform-urban-exchange-manchester-claim-dismissed/#comments
    • It is already trespass, nothing further needed to make out trespass. Not sure where ‘interference with goods’ helps you / how you’d bring a claim for that that stops them parking there.
    • Thanks Dx,    For some further information, the holiday was booked as a package holiday for 2. One of the 2 had to be changed, and changing costs £700 for a new flight as "tickets had been issued and they cant do a name change". I cant quite figure out how compensation works for things when it comes to package holidays.    From what I can tell  - The plane was due to land in Turks and Caicos to drop off passengers, something happened during descent, resulting in technical fault.  - The rest of the original flight from Turks & Caicos -> Montego Bay was cancelled  - A New flight was put on today, which was then delayed by 1.5hrs aswell  - Hotel was provided for the night after much hassle.  - 1.5 days, 2 evenings of holiday lost  If I understand correctly, since the original flight (LHR -> Turks -> Montego Bay) was cancelled, they are both entitled to a refund on that full flight? I can't quite work out if they are only entitled to a refund for the equivalent of Turks -> Montego Bay, or for the full LHR->Turks->Montego Bay, since it was issued as one ticket/all Virgin, and they should have arrived yesterday..?)  I can't work out how to get the cost of that compensation, or whether its a set figure, and how the loss of days of holiday is factored in   I am aware:  If you received less than 14 days’ notice of the cancellation, you are generally due compensation, awarded in pounds or euros depending on where your flight was due to depart from, according to the following scale: £220 / €250 for all flights of 1,500km or less (e.g. Glasgow to Amsterdam); £350 / €400 for all flights between 1,500km and 3,500km (e.g. East Midlands to Marrakech); £520 / €600 for all other flights (e.g. London to New York). Compensation will be reduced by 50% if the arrival time of the replacement flight doesn’t exceed the arrival time of the original flight by: two hours for flights of 1,500km or less; three hours for flights between 1,500km and 3,500km; four hours for all other flights. So I "think" its £520pp for the flight part as compensation (7500km)... but some sites say its a full refund for the flight... is it both?  Thanks,  Ryan  
    • Our business was only transacted digitally as I was not in England at that time.  
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      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

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His name is Stewart Jackson

 

Well, if he is so keen on reclaiming "expenses" above and beyond what most people would consider reasonable, I would expect him to support you in reclaiming your bus fare.... Local council elections next month, the party goons will no doubt be hanging around the polling stations, may be an opportune time to canvas their opinions. I for one will be going, if only to say "my dear boy, only the Returning Officer has the right to ask my identity. Now.... How do you stand on the subject of Pimpo ?"

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Well, if he is so keen on reclaiming "expenses" above and beyond what most people would consider reasonable, I would expect him to support you in reclaiming your bus fare.... Local council elections next month, the party goons will no doubt be hanging around the polling stations, may be an opportune time to canvas their opinions. I for one will be going, if only to say "my dear boy, only the Returning Officer has the right to ask my identity. Now.... How do you stand on the subject of Pimpo ?"

 

I'm not sure they'd be allowed to discuss that with you on the steps of the polling station. It might be seen as campaigning.

PLEASE HELP US TO KEEP THIS SITE RUNNING. EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 

 

The idea that all politicians lie is music to the ears of the most egregious liars.

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Our office will only refund fares if you have an appointment and can provide up to date job search proof to their satisfaction!

Then as shown earlier they are in the wrong as they have to pay you the bus fare due to you having an appointment

Edited by Chester6
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Yes, the mere fact they've asked you to come in to their office qualifies you for expenses - the content of the letter and what you have/have not done is totally immaterial. They get special funding for expenses as part of their contract so if they refuse to pay expenses then I would assume they're pocketing it and cheerfully report them for fraud :)

 

I was thinking mainly along the lines of repeated FoI requests annoying the drones; it should certainly make them watch what they do if they know they're not only going to be checked up on, but checked up on regularly. But as people have said, probably best not to abuse the privilege!

Edited by citizenB
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If you want to occupy the drone in some non productive and harmless activity you could always make a Subject Access Request (SAR). Now drones attempt to charge up to £10 and demand 2 forms of ID in an attempt to dissuade "customers" making SARs. The way round this is to make the SAR to the DWP and include the drone data in what you are asking for, something like:

"please provide all data held by yourselves as Data Controller, A4e as data processors and any other data processors in the same chain. Please provide print outs of all information including: copies of all correspondence, copies of all relevant telephone notes and meeting records, print outs from any computer system which holds any information on me. This request is not limited to information held on computers but includes any paper records."

The DWP do not charge for a SAR nor do they demand ID. They are obliged to respond and get the info from their drones.

The devil makes work for idle hands so let's keep them busy!

Edited by citizenB
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A pity the drones are allowed time to collect the info..and no doubt 'manufacture' documents to cover up any irregularities. As I said before, I've had appointment letters scrawled on the back of compliment slips so they would have to fabricate 'DWP friendly' copies if a SAR was asked for.

 

Would be great if the DWP could just turn up unanounced on their doorstep one morning and demand all info now - maybe in extreme cases they can.

Edited by citizenB
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I served a SAR on the DWP after finishing with the local drone and made sure the request included data held by the provider - The DWP data appeared to be complete and in chronological order, but not the provider's file. One side of a two page CV, documents that ended mid sentence (clearly running to multiple pages), missing reports that I already had photocopies of. Complete absence of any documents relating to complaints made, let alone any notes of investigation. The whole bundle was a complete shambles !

 

Pointing out the errors and omissions to the DWP data controller only elicited the response "Not my problem, you will have to contact the provider". May be time to file another one and remind the DWP D.C. that he will be held personally liable for any errors or omissions whip.gif and will be reported to the ICO.

Edited by citizenB

PLEASE HELP US TO KEEP THIS SITE RUNNING

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No... you can't eat my brain just yet. I need it a little while longer.

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I served a SAR on the DWP after finishing with the local drone and made sure the request included data held by the provider - The DWP data appeared to be complete and in chronological order, but not the provider's file. One side of a two page CV, documents that ended mid sentence (clearly running to multiple pages), missing reports that I already had photocopies of. Complete absence of any documents relating to complaints made, let alone any notes of investigation. The whole bundle was a complete shambles !

 

Pointing out the errors and omissions to the DWP data controller only elicited the response "Not my problem, you will have to contact the provider". May be time to file another one and remind the DWP D.C. that he will be held personally liable for any errors or omissions whip.gif and will be reported to the ICO.

I think you should report this to the ICO. It is the DWP's responsibility to ensure the data is complete. It is not satisfactory to try to get you to contact THEIR data processor. The drone is under their control, not yours. I complained to them about the delaying tactics employed by the DWP and they rapped the DWP over the knuckles (no fine though). The more of us that do this the better!

Edited by citizenB
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Hi guys, just looking for a bit of advice really on what to do?

 

I'm 20 and been with Ingeus for around 9 months now but from the 10th of April - 9th May they have stopped my JSA as I missed a few appointments due to tonsilitis over the past 2 months as I get it quite severe resulting in me not able to attend.

 

The thing that has annoyed me is that I had an appointment a couple of weeks ago and my advisor asked in general chit chat what I was up to for the rest of the week which I said I was going to a concert the next day (bare in mind I had no appointments with them

nor was this in the standard 9 -5 hours) so she just asked who I was going to see and all was well.

 

Anywho, I missed appointmnts on the 27th & 28th March due to me having tonsilitis all week really but she informed the job centre that I missed it due to going to a concert resulting in them stopping my benefits for a month. As you can imagine I was pretty annoyed about this and I have sent off my appeal form and explained in detail, she also pointed out that I hadn't sent her an email for missing an appointment earlier that month when I have proof of the email sent as I was ill then also. I do job search a lot and definitely do more than what is required by their standards and never had a problem with them before.

 

It just amazes me that they are absolutely fine with me having no money what so ever for over a month yet are happy to take £4000 if they find me a job or I give my details to them! I signed the consent form so should I when I next have an appointment ask to remove my consent? It's really annoyed me as I don't know what I'm meant to live on till I next get money on the 24th of May, thanks.

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Since you are genuine then you should be able to get your money back that was stolen thanks to the drones

It's best to tell them the minimum possible

You have proof of the email so that should help you but it is terrible that they are such inefficient dullards

I intend to remove my consent and it's worth thinking about

Edited by citizenB
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best thing is never tell ingeus staff anything, just keep it plain and simple with them and never talk about your personal life.

 

Very true... but I always drop into the conversation with every advisor I get that I'm ex-DWP, have friends in the DWP Training Contracts investigation section AND socialise with the DWP Regional Manager - my pal of 30 years. It pays to advertise sometimes :)

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Very true... but I always drop into the conversation with every advisor I get that I'm ex-DWP, have friends in the DWP Training Contracts investigation section AND socialise with the DWP Regional Manager - my pal of 30 years. It pays to advertise sometimes :)

 

Yes, I always drop in that I'm an ex appeals caseworker at my ATOS assessments - then suddenly they are furiously typing everything I say for the rest of the assessment, onto their computer, rather than use their little tick boxes. Every little helps, and a bit of additional info like that can act as a 'warning shot' saying 'I know stuff, don't mess with me'.

We hang the petty thieves and appoint the great ones to public office ~ Aesop

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I was with these vultures for 6 months and then got a job that lasted 7 months. I have just made a new JSA claim and been referred straight back to them :-x

 

Does the previous time I was with them get deducted from the "2 year sentence" or start again from the day I have to return to them?

 

Please don't tell me the clock resets....I have enough grey hair already!

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I was with these vultures for 6 months and then got a job that lasted 7 months. I have just made a new JSA claim and been referred straight back to them :-x

 

Does the previous time I was with them get deducted from the "2 year sentence" or start again from the day I have to return to them?

 

Please don't tell me the clock resets....I have enough grey hair already!

Logic would decree that, since you have commenced a new claim for Job Seekers, with a new Job Seekers Agreement being in effect, you could only be compelled to attend the Work Programme after you had been unemployed for at least 1 year. However, I think that you are correct in assuming that you would find that the previous time would be deducted from the 2 years, and would have to indulge the Welfare To Work Clerks for a further period.

Edited by RebeccaPidgeon
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Logic would decree that, since you have commenced a new claim for Job Seekers, with a new Job Seekers Agreement being in effect, you could only be compelled to attend the Work Programme after you had been unemployed for at least 1 year. However, I think that you are correct in assuming that you would find that the previous time would be deducted from the 2 years, and would have to indulge the Welfare To Work Clerks for a further period.

 

 

Many thanks for the reply :-D

 

Fingers crossed that they do deduct the previous "time served"

 

I will find out for sure in a couple of weeks when I return. The prospect of possibly having to start all over again is enough to make me consider throwing myself in the nearest canal. Mind you, from what I have been reading about the upcoming Universal Credit, UJM *35hr a week job search* and CAP etc....the canal idea doesn't seem so bad after all.

 

Goodbye Democracy, it was nice knowing you!

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Many thanks for the reply :-D

 

Fingers crossed that they do deduct the previous "time served"

 

I will find out for sure in a couple of weeks when I return. The prospect of possibly having to start all over again is enough to make me consider throwing myself in the nearest canal. Mind you, from what I have been reading about the upcoming Universal Credit, UJM *35hr a week job search* and CAP etc....the canal idea doesn't seem so bad after all.

 

Goodbye Democracy, it was nice knowing you!

I am pretty sure that time served is deducted as I think the two years is from when you was first sentenced to attend el pimpo

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Might I suggest that to keep this thread easily accessible to those in need of assistance when dealing with Ingeus, you always come to this page via a quick google search rather than a bookmark so as to keep it bubbling just under Ingeus own misleading advertising. (ASA complaint anyone? - A4E got burned for trying to make out they were a public service provider instead of a private for profit company.)

 

I just read through this entire thread and laughed and cried along the way. So glad it's still helping people!

 

Raven1

Edited by Raven1
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Might I suggest that to keep this thread easily accessible to those in need of assistance when dealing with Ingeus, you always come to this page via a quick google search rather than a bookmark so as to keep it bubbling just under Ingeus own misleading advertising. (ASA complaint anyone? - A4E got burned for trying to make out they were a public service provider instead of a private for profit company.)

 

I just read through this entire thread and laughed and cried along the way. So glad it's still helping people!

 

 

Raven1

The complaint to the ASA was mine. The offending words were "a social purpose company". The reprimand from the ASA probably just caused A4e a minor irritation but it was well publicised - appearing in quite a few national papers.

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The complaint to the ASA was mine. The offending words were "a social purpose company". The reprimand from the ASA probably just caused A4e a minor irritation but it was well publicised - appearing in quite a few national papers.

 

How about a few complaints to the Plain English Society ?

They would have a field day with the gibberish put out by these outfits - I certainly made good use of the red pen every time I had the misfortune to be presented with any document :madgrin:

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PLEASE HELP US TO KEEP THIS SITE RUNNING

EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 

 

No... you can't eat my brain just yet. I need it a little while longer.

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How about a few complaints to the Plain English Society ?

They would have a field day with the gibberish put out by these outfits - I certainly made good use of the red pen every time I had the misfortune to be presented with any document :madgrin:

 

LOL I used to do that, best teacher voice 'When you write 'there' do you infact mean 'their' or perhaps even 'they're'?'

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