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    • Hi, we are looking to get some opinions on weather or not to bother fighting this PCN. This comes from a very big retail park parking where there are restaurants, hotel, amongst other businesses. Apparently there is a max 3 hours limit which we were not aware of. This means taking kids to softplay and then having a meal on one of the restaurants will more than likely take you over the limit. Makes us wonder how they deal with people staying in the hotel as the ANPR seems to be in public street that leads to the different parking areas including the hotel.  1 Date of the infringement 26/05/2024 2 Date on the NTK  31/05/2024 3 Date received 07/06/2024 4 Does the NTK mention schedule 4 of The Protections of Freedoms Act 2012? [Y/N?]  YES 5 Is there any photographic evidence of the event? Entry and exit photos however, based on the photographs we are almost sure the photos are taken on public street. This is the location I believe photos are taken from.  https://maps.app.goo.gl/eii8zSmFFhVZDRpbA 6 Have you appealed? [Y/N?] post up your appeal] No Have you had a response? [Y/N?] post it up N/A 7 Who is the parking company? UKPA. UK Parking Administration LTD 8. Where exactly [carpark name and town] The Colonnades, Croydon, CR0 4RQ For either option, does it say which appeals body they operate under. British Parking Association (BPA) Thanks in advance for any assistance.  UKPA PCN The Collonades-redacted.pdf
    • Thank you for posting their WS. If we start with the actual WS made by the director one would have doubts that they had even read PoFA let alone understood it. Point 10  we only have the word of the director that the contract has been extended. I should have had the corroboration of the Client. Point 12 The Judge HHJ Simkiss was not the usual Judge on motoring cases and his decisions on the necessity of contracts did not align with PoFA. In Schedule 4 [1[ it is quite clearly spelt out- “relevant contract” means a contract (including a contract arising only when the vehicle was parked on the relevant land) between the driver and a person who is—(a)the owner or occupier of the land; or (b authorised, under or  by virtue of arrangements made by the owner or occupier of the land, to enter into a contract with the driver requiring the payment of parking charges in respect of the parking of the vehicle on the land; And the laughable piece of paper from the land owners cannot be described as a contract. I respectfully ask that the case be dismissed as there is no contract. WE do not even know what the parking regulations are which is really basic. It is respectfully asked that without a valid contract the case cannot continue. One would imagine that were there a valid contract it would have been produced.  So the contract that Bank has with the motorist must come from the landowner. Bank on their own cannot impose their own contract. How could a director of a parking company sign a Statement of Truth which included Point 11. Point 14. There is no offer of a contract at the entrance to the car park. Doubtful if it is even an offer to treat. The entrance sign sign does not comply with the IPC Code of Conduct nor is there any indication that ANPR cameras are in force. A major fault and breach of GDPR. Despite the lack of being offered a contract at the entrance [and how anyone could see what was offered by way of a contract in the car park is impossible owing to none of the signs in the WS being at all legible] payment was made for the car to park. A young person in the car made the payment. But before they did that, they helped an elderly lady to make her payment as she was having difficulty. After arranging payment for the lady the young lad made his payment right behind. Unfortunately he entered the old lady's number again rather than paying .for the car he was in. This can be confirmed by looking at the Allow List print out on page 25. The defendant's car arrived at 12.49 and at 12.51 and 12.52  there are two payments for the same vrm. This was also remarked on by the IPC adjudicator when the PCN was appealed.  So it is quite disgraceful that Bank have continued to pursue the Defendant knowing that it was a question of  entering the wrong vrm.  Point 21 The Defendant is not obliged to name the driver, they are only invited to do so under S9[2][e]. Also it is unreasonable to assume that the keeper is the driver. The Courts do not do that for good reason. The keeper in this case does not have a driving licence. Point 22. The Defendant DID make a further appeal which though it was also turned down their reply was very telling and should have led to the charge being dropped were the company not greedy and willing to pursue the Defendant regardless of the evidence they had in their own hands. Point 23 [111] it's a bit rich asking the Defendant to act justly and at proportionate cost while acting completely unjustly themselves and then adding an unlawful 70% on to the invoice. This  is despite PoFA S4[5] (5)The maximum sum which may be recovered from the keeper by virtue of the right conferred by this paragraph is the amount specified in the notice to keeper under paragraph 9[2][d].  Point 23 [1v] the Director can deny all he wants but the PCN does not comply with PoFA. S9 [2][a] states  (2)The notice must— (a)specify the vehicle, the relevant land on which it was parked and the period of parking to which the notice relates; The PCN only quotes the ANPR arrival and departure times which obviously includes a fair amount of driving between the two cameras. Plus the driver and passengers are a mixture of disabled and aged persons who require more time than just a young fit single driver to exit the car and later re enter. So the ANPR times cannot be the same as the required parking period as stipulated in the ACT. Moreover in S9[2][f]  (ii)the creditor does not know both the name of the driver and a current address for service for the driver, the creditor will (if all the applicable conditions under this Schedule are met) have the right to recover from the keeper so much of that amount as remains unpaid; You will note that in the PCN the words in parentheses are not included but at the start of Section 9 the word "must" is included. As there are two faults in the PCN it follows that Bank cannot pursue the keeper . And as the driver does not have a driving licence their case must fail on that alone. And that is not even taking into consideration that the payment was made. Point 23 [v] your company is wrong a payment was made. very difficult to prove a cash payment two weeks later when the PCN arrives. However the evidence was in your print out for anyone to see had they actually done due diligence prior to writing to the DVLA. Indeed as the Defendant had paid there was no reasonable cause to have applied for the keeper details. Point 24 the Defendant did not breach the contract. The PCN claimed the Defendant failed to make a payment when they had made a payment.   I haven't finished yet but that is something to start with
    • You don't appeal to anyone. You haven't' received a demand from a statutory body like the council, the police or the courts. It's just a dodgy cowboy company trying it on. You simply don't pay.  In the vast majority of these cases the company deforest the Amazon with threats about how they are going to divert a drone from Ukraine and make it land on your home - but in the end they do nothing.
    • honestly you sound like you work the claimant yes affixed dont appeal to anyone no cant be “argued either way”  
    • Because of the tsunami of cases we are having for this scam site, over the weekend I had a look at MET cases we have here stretching back to June 2014.  Yes, ten years. MET have not once had the guts to put a case in front of a judge. In about 5% of cases they have issued court papers in the hope that the motorist will be terrified of going to court and will give in.  However, when the motorist defended, it was MET who bottled it.  Every time.
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
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      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Zinc want more money


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I was just wondering what advice I could get here regarding a debt I owe to Vodafone that Zinc have taken, it's for just over £2k. I have offered them £10 a month and they called me last month telling me they want a bigger payment as it was quite a considerable amount. I told them that is all I can afford so they said they want a list of my income/expenditure.

 

I said I want a week to sort it out, I didn't hear from them until today 27/04. They said they were trying to contact me for ages and haven't I had any answer phone messages. I said no, they were obviously lying as my answer phone has got no messages from them.

 

When we got to discussing it, they asked how much my utility bills were and then got onto what my wife's income is and demanding to know what her money goes on. I told them that the debt has nothing to do with my wife as it is in my name and that I have another debt, a bank loan for around £6k and they are getting £32 a month. She wasn't interested in that and would let me finish explaining that the loan was 3 times as much and they are ok with the amount they are getting. They then started demanding who pays the bills, whether it was just me or both of us, this was quite annoying.

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Stay OFF the phone to these fools, when they ring, just tell them "everything in writing" and hang up.

 

Lee from Vodafone will be able to help you on this, look out for him in the telecomms forum.

 

http://www.consumeractiongroup.co.uk/forum/showthread.php?294894-Unfair-default-notice-by-vodafone/page2

Who ever heard of someone getting a job at the Jobcentre? The unemployed are sent there as penance for their sins, not to help them find work!

 

 

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I was just wondering what advice I could get here regarding a debt I owe to Vodafone that Zinc have taken, it's for just over £2k. I have offered them £10 a month and they called me last month telling me they want a bigger payment as it was quite a considerable amount. I told them that is all I can afford so they said they want a list of my income/expenditure.

 

I said I want a week to sort it out, I didn't hear from them until today 27/04. They said they were trying to contact me for ages and haven't I had any answer phone messages. I said no, they were obviously lying as my answer phone has got no messages from them.

 

When we got to discussing it, they asked how much my utility bills were and then got onto what my wife's income is and demanding to know what her money goes on. I told them that the debt has nothing to do with my wife as it is in my name and that I have another debt, a bank loan for around £6k and they are getting £32 a month. She wasn't interested in that and would let me finish explaining that the loan was 3 times as much and they are ok with the amount they are getting. They then started demanding who pays the bills, whether it was just me or both of us, this was quite annoying.

 

Hi pooky2483,

 

Thanks for making me aware of this.

 

As the guys have said if you could get in touch with me with the details of the account in question I'd be happy to try and assist you further here.

 

For further information on how to contact me just head over to our pinned thread here http://www.consumeractiongroup.co.uk/forum/showthread.php?213340-Vodafone-Webteam-for-Customers-With-Problems

 

Once you've sent it you'll receive an automated reply with a reference number. So I can make sure it's received could you update the thread with this and I'll get back to you as soon as possible?

 

Stay OFF the phone to these fools, when they ring, just tell them "everything in writing" and hang up.

 

Lee from Vodafone will be able to help you on this, look out for him in the telecomms forum.

 

http://www.consumeractiongroup.co.uk/forum/showthread.php?294894-Unfair-default-notice-by-vodafone/page2

 

Pooky,,

 

Boo is quite right, Lee was great he sorted mine out. Very good service from Lee.

 

Thanks for providing the OP with the reassurances that there may be some light at the end of the tunnel for them here.

 

Kind regards to you all.

 

Lee

 

Web Relations Team

 

Vodafone UK

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Thanks all for your advice, I will be waiting for their letter they promised me with their address to send the list of income/expenditure theyre NOT going to get.

I agree that you say about wanting to know my wife's money, which has nothing to do with them as its MY debt.

I will be on sometime near the end of next week as on Friday morning my PC decided to blow up, my PSU decided to pack in in good style and went with a flash and a poof of smoke lol.. I am currently on my wife's laptop.

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Heres' my 'tongue in cheek' response to those kind of demands: remarkably this has worked, but follow up with Lee and he will help you with this.

 

This is what I always send:

 

 

Dear 'good friend'

 

I acknowledge receipt of your letter of *************** with enclosed form.

 

I have been advised that this 'personal' information is just that - personal. However, following your request, I obtained a Court orientated Income and Expenditure Form which I understand only a Court and/or Judge can legally have access to, and filled in the details required therein.

 

Following the revelations about my financial status that completing this form brought to light, I would like to thank you for pointing me in the right direction.

 

From this information it is obvious that I have no disposable income at this present time. It has been suggested that following discovery of this situation that a County Court Judge, would, in all probability Order that I can afford no more that £1 per month to each and all debtors, which of course includes yourselves.

 

If you would now kindly send me details in order that I can set up a Standing Order in this amount, I would be grateful.

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Thanks all for your advice, I will be waiting for their letter they promised me with their address to send the list of income/expenditure theyre NOT going to get.

I agree that you say about wanting to know my wife's money, which has nothing to do with them as its MY debt.

I will be on sometime near the end of next week as on Friday morning my PC decided to blow up, my PSU decided to pack in in good style and went with a flash and a poof of smoke lol.. I am currently on my wife's laptop.

 

Hi pooky2483,

 

Thanks for coming back to the thread.

 

According to your initial post you were looking to set up a payment plan of £10.00 per month; however I understand that no agreement has been reached as of yet.

 

If you'd still like to get this arranged just let me know and I'll do my best to help you out.

 

Kind regards,

 

Lee

 

Web Relations Team

 

Vodafone UK

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Hi Lee,

At the moment there is a standing order of £10 set up (they have had 3 payments so far) but Zinc keep pestering me to increase it to a more substantial amount, which I can not afford.

They called again yesterday and again, this morning at about 8:30am. As advised, I did not answer it but left it to the answer phone to screen the call and they didn't leave any message the second time

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http://www.consumeractiongroup.co.uk/forum/content.php?493-Harassment-by-telephone-response-letter

Send them that, keep a diary of events also regarding their phone harassment, then report them to the Police for the criminal offence of harassment.

Who ever heard of someone getting a job at the Jobcentre? The unemployed are sent there as penance for their sins, not to help them find work!

 

 

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Guess what... Zinc called again yesterday around tea time.... Leaving a message on the answer phone

I now have a different name... I'm now Peter 'Bradley' ... That's the STREET I live on!!!.

Don't call centre staff read the 'customer' details properly before calling people. I felt rather insulted by this.

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Does anyone know of their address in Glasgow as Ive tried looking for it and cant find it, even on their website. They have an address in Glasgow but when I tried confirming it on Royal Mails Post Code/Address finder website, its not listed. I want to send them a letter telling them to stop calling me and to accept the payment I am offering them and to stop pestering me for my income/expenditure.

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Ignore them...sending letters will only result in more harassment.

 

Complain to the OT&TS.

Who ever heard of someone getting a job at the Jobcentre? The unemployed are sent there as penance for their sins, not to help them find work!

 

 

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Well, 3 mobiles and a laptop really.

 

You still didn't say how the debt is made up!

 

You say you owe £2000, but most mobile phone contracts have in the T&C's a credit limit!

 

So once again, how is the debt amount arrived at?

 

Jogs

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You still didn't say how the debt is made up!

 

You say you owe £2000, but most mobile phone contracts have in the T&C's a credit limit!

 

So once again, how is the debt amount arrived at?

 

Jogs

The remainder of each mobile's/laptop contract

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Hi Lee,

At the moment there is a standing order of £10 set up (they have had 3 payments so far) but Zinc keep pestering me to increase it to a more substantial amount, which I can not afford.

They called again yesterday and again, this morning at about 8:30am. As advised, I did not answer it but left it to the answer phone to screen the call and they didn't leave any message the second time

 

Hi pooky2483,

 

Thanks for coming back to me.

 

I'm aware that you tried to send me PM on Sunday but my inbox was a little on the full side.

 

As I've now cleared a few out you're welcome to try again or email your account details across by following the information in our pinned thread http://www.consumeractiongroup.co.uk/forum/showthread.php?213340-Vodafone-Webteam-for-Customers-With-Problems

 

If you'd prefer to PM me just let me know the customer account number in question together with your email address.

 

Kind regards,

 

Lee

 

Web Relations Team

 

Vodafone UK

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Ignore them...sending letters will only result in more harassment.

 

Complain to the OT&TS.

 

In an earlier post, you said send them a letter telling them to stop calling me on the phone!

 

I'm going to wait till the end of the week for a reply off Lee (Vodafone) and based on what he says, I will send them a letter.

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Who's the OT & TS

I think the TS is Trading Standards but cant figure the other one.

 

There was a letter missed out....Should be OFT=Office of Fair Trading

Today is the tomorrow you worried about yesterday, and all is well!

 

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