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    • Okay do it that way then. But still email the letter plus attachments, send the letter with the documents and take a copy along also with a copy of the documents. Don't forget the V5 and any keys et cetera Take photographs of the car when you leave it and record all conversations
    • There is other option to Return vehicle tomorrow? Next week I will be super busy at work. I can manage to send letter by post tomorrow and return the car before bigmotor is closed 
    • Both. If you send an email then attached both documents to the email. Send exactly the same to the dealership and also to the finance company. I would suggest that you do it straightaway – tomorrow and then plan to return the car on Tuesday to give them a day to register what is going to happen. Send the letters by post together with copies of the evidence to the dealership and to the finance company. Then when you take the car in on Tuesday, take a paper copy of the letter and also copies of the evidence on paper and leave them with the car and the V5. I suggest that you use a voice recording app on your telephone and record all conversations. In other would switch it on as you go into the dealership. Keep it in a pocket where it can easily hear the conversations. Don't switch off until you leave so you have got a full recording of exactly everything that happened. Don't get into an argument that tell them that you are returning the car with the keys with the V5 with the letter with the evidence and you want your money back Tell them that you will be putting up on trust pilot and Google that you have been sold a car for £31,000 which is an MOT failure. Ask them where your old car is at the moment? If they say that they have sold it then tell them that you want to know how much they sold it for. Keep us updated
    • They'll just deduct the costs from the proceeds, if they ever actually manage to sell. Given that you found it impossible to sell, and so far the lender hasn't managed either, I guess they'll claim the refurbishment was needed to make the place saleable. A bit of a gamble on their part, I would have expected them to just auction it with no reserve to get shot.
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

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      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.


      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Cabot/Mortimer Claimform - Old Aqua Credit Card

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Hey people, I've been browsing this amazing forum for the past year and received a letter today which has made me require some help.

Received a claim form from Cabot in the Civil National Business Centre in regards to an Aqua Credit Card taken out in 2018.

I failed to make payments due to financial hardship and have not taken out any credit or used any forms of credit since.

Received a lot of letters from Cabot and their solicitors Mortimer Clarke which I've ignored 

1. By an agreement between New Day Ltd RE Aqua& the Defendant on or around 26/03/2018 (the Agreement) New Day Ltd RE Aqua agreed to issue Defendant with a credit card.

2. The Defendant failed to make the minimum payments due.

3. The Agreement was terminated following the service of a default notice.

4. The Agreement was assigned to the named Claimant. Cabot Credit Management Group Limited, acting as servicing agent of the named Claimant through its Appointed Representative (Cabot Financial (Europe) Limited), has arranged for these proceedings to be issued in the name of the Claimant.

5. The named Claimant may be entitled to claim interest under the Agreement but does not seek such interest and instead claims interest under Section 69(1) of the County Courts Act 1984 at 8% p.a. from 03/03/2023 until date of issue only, or alternatively such interest as the Court thinks fit


1. 3800.82 2.


3. Costs

How would I go about this and what could happen?

I don't remember much details about the card either.

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  • dx100uk changed the title to Cabot/Mortimer Claimform - Old Aqua Credit Card

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