Jump to content


  • Tweets

  • Posts

    • Northmonk forget what I said about your Notice to Hirer being the best I have seen . Though it  still may be  it is not good enough to comply with PoFA. Before looking at the NTH, we can look at the original Notice to Keeper. That is not compliant. First the period of parking as sated on their PCN is not actually the period of parking but a misstatement  since it is only the arrival and departure times of your vehicle. The parking period  is exactly that -ie the time youwere actually parked in a parking spot.  If you have to drive around to find a place to park the act of driving means that you couldn't have been parked at the same time. Likewise when you left the parking place and drove to the exit that could not be describes as parking either. So the first fail is  failing to specify the parking period. Section9 [2][a] In S9[2][f] the Act states  (ii)the creditor does not know both the name of the driver and a current address for service for the driver, the creditor will (if all the applicable conditions under this Schedule are met) have the right to recover from the keeper so much of that amount as remains unpaid; Your PCN fails to mention the words in parentheses despite Section 9 [2]starting by saying "The notice must—..." As the Notice to Keeper fails to comply with the Act,  it follows that the Notice to Hirer cannot be pursued as they couldn't get the NTH compliant. Even if the the NTH was adjudged  as not  being affected by the non compliance of the NTK, the Notice to Hirer is itself not compliant with the Act. Once again the PCN fails to get the parking period correct. That alone is enough to have the claim dismissed as the PCN fails to comply with PoFA. Second S14 [5] states " (5)The notice to Hirer must— (a)inform the hirer that by virtue of this paragraph any unpaid parking charges (being parking charges specified in the notice to keeper) may be recovered from the hirer; ON their NTH , NPE claim "The driver of the above vehicle is liable ........" when the driver is not liable at all, only the hirer is liable. The driver and the hirer may be different people, but with a NTH, only the hirer is liable so to demand the driver pay the charge  fails to comply with PoFA and so the NPE claim must fail. I seem to remember that you have confirmed you received a copy of the original PCN sent to  the Hire company plus copies of the contract you have with the Hire company and the agreement that you are responsible for breaches of the Law etc. If not then you can add those fails too.
    • Weaknesses in some banks' security measures for online and mobile banking could leave customers more exposed to scammers, new data from Which? reveals.View the full article
    • I understand what you mean. But consider that part of the problem, and the frustration of those trying to help, is the way that questions are asked without context and without straight facts. A lot of effort was wasted discussing as a consumer issue before it was mentioned that the property was BTL. I don't think we have your history with this property. Were you the freehold owner prior to this split? Did you buy the leasehold of one half? From a family member? How was that funded (earlier loan?). How long ago was it split? Have either of the leasehold halves changed hands since? I'm wondering if the split and the leashold/freehold arrangements were set up in a way that was OK when everyone was everyone was connected. But a way that makes the leasehold virtually unsaleable to an unrelated party.
  • Recommended Topics

  • Our picks

    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like
  • Recommended Topics

For all Who Work With Rude Customers


style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 5217 days.

If you need to add something to this thread then

 

Please click the "Report " link

 

at the bottom of one of the posts.

 

If you want to post a new story then

Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

Recommended Posts

For all Who Work With Rude Customers, shame WE can't actually do this !

An award should go to the Virgin Airlines desk attendant in Sydney some months ago for being smart and funny, while making her point, when confronted with a passenger who probably deserved to fly as cargo.

A crowded Virgin flight was cancelled after Virgin's 767s had been withdrawn from service. A single attendant was re-booking a long line of inconvenienced travellers. Suddenly an angry passenger pushed his way to the desk.

He slapped his ticket down on the counter and said, 'I HAVE to be on this flight and it HAS to be FIRST CLASS'..

The attendant replied, 'I'm sorry, sir. I'll be happy to try to help you, but I've got to help these people first,

and I'm sure we'll be able to work something out.' The passenger was unimpressed. He asked loudly, so that the

passengers behind him could hear, 'DO YOU HAVE ANY IDEA WHO I AM?'

Without hesitating, the attendant smiled and grabbed her public address microphone:

'May I have your attention please, may I have your attention please,' she began - her voice heard clearly throughout the terminal - 'we have a passenger here at Desk 14 WHO DOES NOT KNOW WHO HE IS. If anyone can help him find his identity, please come to Desk 14.' With the folks behind him in line laughing hysterically,

the man glared at the Virgin attendant, gritted his teeth and said, 'F... You!'

Without flinching, she smiled and said, (I love this bit) 'I'm sorry, sir, but you'll have to get in line for that

too.'

..

Link to post
Share on other sites

:lol:

If this has been useful to you, please click on the scales at bottom left of post. Thanks.

 

Advice & opinions of Rooster-UK are offered informally, without prejudice & without liability. Please use your own judgment.

-------------------------------------------------------

LOOK! Free CAG Toolbar.

Follow link for more information.

 

------------------------------------------------------

Please donate,

Help us to help others.

 

 

LINKS....

 

Forum Rules.

FAQs....

Link to post
Share on other sites

Very good!!

My advice is based on my opinion, my experience and my education. I do not profess to be an expert in any given field. If requested, I will provide a link where possible to relevant legislation or guidance, so that advice provided can be confirmed and I do encourage others to follow those links for their own peace of mind. Sometimes my advice is not what people necesserily want to hear, but I will advise on facts as I know them - although it may not be what a person wants to hear it helps to know where you stand. Advice on the internet should never be a substitute for advice from your own legal professional with full knowledge of your individual case.

 

 

Please do not seek, offer or produce advice on a consumer issue via private message; it is against

forum rules to advise via private message, therefore pm's requesting private advice will not receive a response.

(exceptions for prior authorisation)

 

 

 

 

Link to post
Share on other sites

Some years ago there was a story about Muhammed Ali on a plane. Just before it was about to take off, the passengers were requested to put their seat belts on and Ali refused to do so.

 

He was approached by a Stewardess who asked him to buckle up. Apparently, Ali said "Superman don't need no seat belt", to which the Stewardess replied "No and Superman don't need no bloody plane either".

 

Fred

Before you criticise another man you should first walk a mile in his shoes. Then, when you criticise him, you'll be a mile away and he won't have any shoes on.

 

Don't get me confused with somebody knowledgeable by all those green blobs. I got most of them by making people laugh.

 

I am not European, I am English.

Link to post
Share on other sites

A repeat, but on a similar theme....

 

A plane's cabin was being served by an obviously gay flight attendant who was just as obviously enjoying himself. He came swishing down the aisle and announced to the passengers, "Captain Marvey has asked me to announce that he'll be landing the big scary plane shortly, lovely people, so if you could just put up your trays, that would be fab."

 

On his trip back up the aisle, he noticed that a woman hadn't moved a muscle.

"Perhaps you didn't hear me over those big, noisey brute engines. I asked you to raise your tray-z-poo so that El Capitan can put us on the ground."

She calmly turned her head and said, "In my country, I am called a Princess. I take orders from no one." To which the flight attendant replied, without missing a beat, "Well, sweet-cheeks, in my country, I'm called a Queen, so I outrank you. Put the tray up, b*tch!"

Link to post
Share on other sites

:D Brilliant!

HOW TO...DUMMIES GUIDE TO CAG...Read here

STEP BY STEP GUIDE...Read here

F&Q's... Read here

EVERYTHING YOU NEED THE A~Z GUIDE...Read here

 

Go to our Cag Toolbar Download page here

 

Please don't forget this site is run on DONATIONS If this site has helped in any way, then please give a little back. ;-)

Any opinions are without prejudice & without liability. All I know has come from this site. If you are unsure, please seek professional advice. .

Link to post
Share on other sites

:D:d:d

 

Er, Smiley's not working for some reason! Above is supposed to be 3 big grins.

Mungy Pup

 

I want to live in a world where chickens are free to cross the road without their intentions being questioned. :razz:

Link to post
Share on other sites

It can sometimes do that, refresh the page and trying again before posting can sometimes help. :)

HOW TO...DUMMIES GUIDE TO CAG...Read here

STEP BY STEP GUIDE...Read here

F&Q's... Read here

EVERYTHING YOU NEED THE A~Z GUIDE...Read here

 

Go to our Cag Toolbar Download page here

 

Please don't forget this site is run on DONATIONS If this site has helped in any way, then please give a little back. ;-)

Any opinions are without prejudice & without liability. All I know has come from this site. If you are unsure, please seek professional advice. .

Link to post
Share on other sites

they are both brill.

OFT debt collection guidance

 

Please remember the only stupid question is the one you dont ask so dont worry about asking the stupid questions.

 

Essex girl in pc world looking 4 curtains 4 her pc,the assistant says u dont need curtains 4 a computer!!Essex girl says,''HELLOOO!! i,ve got WINDOWS!!'.

Link to post
Share on other sites

I thought u would love it bo.

 

Have also shown OH and he likes it to.

OFT debt collection guidance

 

Please remember the only stupid question is the one you dont ask so dont worry about asking the stupid questions.

 

Essex girl in pc world looking 4 curtains 4 her pc,the assistant says u dont need curtains 4 a computer!!Essex girl says,''HELLOOO!! i,ve got WINDOWS!!'.

Link to post
Share on other sites

heres some ones u might like also lol

 

Funny Airline Cabin Crew Announcementsairplane_bon_voyage_stamp_md_clr.gif

 

All too rarely, airline attendants make an effort to make the in flight 'safety lecture' a bit more entertaining. Here are some real examples of funny airline cabin crew announcements:

1. On a Southwest flight 245 (SW has no assigned seating, you just sit where you want) passengers were apparently having a hard time choosing, when a flight attendant announced, 'People, people we're not picking out furniture here, find a seat and get in it!'

2. On a Continental Flight with a very 'senior' flight attendant crew, the pilot said, 'Ladies and gentlemen, we've reached cruising altitude and will be turning down the cabin lights. This is for your comfort and to enhance the appearance of your flight attendants.'

3. On landing, the stewardess said, 'Please be sure to take all of your belongings. If you're going to leave anything, please make sure it's something we'd like to have.

4. 'There may be 50 ways to leave your lover, but there are only 4 ways out of this airplane'airline_turbulent.gif

5. 'Thank you for flying Delta Business Express. We hope you enjoyed giving us the business as much as we enjoyed taking you for a ride.'

6. As the plane landed and was coming to a stop at Ronald Reagan, a lone voice came over the loudspeaker: 'Whoa, big fella. WHOA!'

7. After a particularly rough landing during thunderstorms in Memphis, a flight attendant on a Northwest flight a announced, 'Please take care when opening the overhead compartments because, after a landing like that, sure as hell everything has shifted.'

8. From a Southwest Airlines employee: 'Welcome aboard Southwest Flight 245 to Tampa. To operate your seat belt, insert the metal tab into the buckle, and pull tight. It works just like every other seat belt; and, if you don't know how to operate one, you probably shouldn't be out in public unsupervised.'

9. 'In the event of a sudden loss of cabin pressure, masks will descend from the ceiling. Stop screaming, grab the mask, and pull it over your face. If you have a small child travelling with you, secure your mask before assisting with theirs. If you are travelling with more than one small child, pick your favourite.'

10. 'Weather at our destination is 50 degrees with some broken clouds, but we'll try to have them fixed before we arrive. Thank you, and remember, nobody loves you, or your money, more than Southwest Airlines.'

11. 'Your seat cushions can be used for flotation; and, in the event of an emergency water landing, please paddle to shore and take them with our compliments.'

Link to post
Share on other sites

heres little joke for ya to :)

 

A stranger was seated next to a little girl on the airplane when the stranger turned to her and said, "Let's talk. I've heard that Flights go quicker if you strike up a conversation with your fellow passenger."

 

The little girl, who had just opened her book, closed it slowly and

said to the stranger, "What would you like to talk about?"

 

Oh, I don't know", said the stranger. "How about nuclear power?"

 

"OK," she said. "That could be an interesting topic. But let me ask you a question first -

 

A horse, a cow, and a deer all eat grass, the same stuff.

 

Yet a deer excretes little pellets, while a cow turns out a flat patty, and a horse produces clumps of dried grass.

 

Why do you suppose that is?"

 

The stranger thinks about it and says, "Hmmm, I have no idea,"

 

To which the little girl replies,

 

"Do you really feel qualified to discuss nuclear power when you don't know sh*t?"

Link to post
Share on other sites

heres little joke for ya to :)

 

A stranger was seated next to a little girl on the airplane when the stranger turned to her and said, "Let's talk. I've heard that Flights go quicker if you strike up a conversation with your fellow passenger."

 

The little girl, who had just opened her book, closed it slowly and

said to the stranger, "What would you like to talk about?"

 

Oh, I don't know", said the stranger. "How about nuclear power?"

 

"OK," she said. "That could be an interesting topic. But let me ask you a question first -

 

A horse, a cow, and a deer all eat grass, the same stuff.

 

Yet a deer excretes little pellets, while a cow turns out a flat patty, and a horse produces clumps of dried grass.

 

Why do you suppose that is?"

 

The stranger thinks about it and says, "Hmmm, I have no idea,"

 

To which the little girl replies,

 

"Do you really feel qualified to discuss nuclear power when you don't know sh*t?"

 

 

LOL now let me think where l could use that. Oh yes on the goverment.

OFT debt collection guidance

 

Please remember the only stupid question is the one you dont ask so dont worry about asking the stupid questions.

 

Essex girl in pc world looking 4 curtains 4 her pc,the assistant says u dont need curtains 4 a computer!!Essex girl says,''HELLOOO!! i,ve got WINDOWS!!'.

Link to post
Share on other sites

  • Recently Browsing   0 Caggers

    • No registered users viewing this page.

  • Have we helped you ...?


×
×
  • Create New...