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    • Thanks DX,   I wasn't aware we could do that for that length of time. I'll ask my wife to check with the bank this week
    • Yeah That's correct. We left rent payment coming out of his bank account from January 2023 - August 2023 until we could find somewhere to sort out his belongings which was fine. I tried to give notice a few times from August 2023 asking for advice from Sanctuary housing how we went about this explaining his condition and that he was in a Nursing home from December 2022. I explained we don't have any legal powers to his account like POT but were in the process of going for Deputyship and that I was the named person to act on his behalf to speak with Santuary housing. I said we could provide details of his condition and proof he was now in a nursing home with date he moved in. This went ignored despite repeated attempts to contact them until a housing manager contacted us end of February 2024 and notice was finally accepted with his tenancy coming to an end March 22 2024. Although they have continued to take rental payments for the flat despite someone else living in it from the 1st April. I wasn't aware payments were still being taken till I checked his May banks statements. I had asked them to back date rental payments to August 2023 when I gave notice rather than just giving notice in March 2024 but they've ignored that bit. I don't see why they shouldn't give it back they've taken money they shouldn't have.
    • go do a Direct Debit Guarantee Clawback to your bank if you've now got control of his bank account finny.
    • Hello, Just to check I understand things right, he moved to a nursing home, you then kept paying the rent for a period of time whilst you sorted his belongings. You have asked to give notice and asked for backdated payments of rent from when you first asked which went ignored? They are still taking rent payments.   Have I understood correct?   If I've got anything wrong please correct me.
    • I contacted Sanctury housing in August 2023 after informing them my father in law who had Dementia had moved into a Nursing home December 2022. We kept the flat for 8 months until such a time we could accomodate some of his furniture that my wife wanted to keep. I contacted them in August 2023 to let them know the situation by email as I was the named person that could speak on his behalf. I informed them that we had left it to late for POT and were seeing a solicitor for Deputyship of his financies. I asked them what information would they need in order to give notice on the flat and we could provide details of his condition and nursing home. This went ignored I left it a month and then called them October 2023. I was promised a call back from a manager over the next few days. This never happened and it was end of November when I contacted them again and they had no record of me calling them. I explained the email and again I was told the local manager to the area would call me. This never happened and I ended up emailing them in January 2024 with a copy of the email from August. Again this went ignored and I had explained to them that we couldn't just go to the bank and stop the DD as we had tried. This email again went ignored. I then had a letter written to our home address in February asking us to get in contact with them (local manager) as they were concerend nobody was living in the flat. He had an email address so I copied in the last 2 emails to say I had been trying to give notice since August 2023. I also stated that I would like the rent that was paid from August 2023 refunded back to his account as I had officially tried to give notice then and it went ignored. He replied to us about wanting to look at the flat then notice could be given once he had contacted the nursing home to confirm he was actually living there now. Notice was giving for the 22 March 2024 and this would be when rent would stop and no further payment would be taken by this point. The fact I asked to be back dated went ignored. I have since noticed on 2 banks statement for April and May that they are still taking Rent payments of £501 from his bank. Further to this which seems very strange. He was with Eon Next for his utility bill again we were having problems getting this stopped as they needed a named person on his account which there wasn't one despite me managing his online account for him. I didn't check the email address that often that I used to set it up and went to check as noticed the credit he had built up with not living there was all getting refunded in February. The email said £600 would be refunded to his account with a (sorry you are leaving us message) but how can he leave as nobody but himself had access to speak with them. I also noticed the lady in the flat above him had a letter from her bank sent to his address with his address details but his name which was dated 4th March well before we had given notice and it said (thank you for giving us your new address details) we have set all this up for your account.   So Sanctuary housing must have been aware he wasn't living there from the ignored emails for the lady above to start changing address details to move into his flat before the housing manager had even got in contact to ask if anyone was living there. What I basically want to know his do we have any legal standing to claim the rent back from when I first contacted them in August 2023? There is roughly £3000 to come back  
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Why don't people donate?


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just one for the site team

no names, just for interest

 

 

a few of us on cag have got some caggers quite a large pay out from the creditor

 

and ime talking no small sum

 

has that come back to the forum by way of a sizable donation as a way of thanks

 

on a side note

 

people should just pay what they can afford

be it a quid or a million

 

every penny helps

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I have learnt such a lot from cag and made quite a lot of virtual friends aswell. I like everyone else am strapped for cash but I am sure I can find £1 or £2. I will donate a little at a time but start donating regularly.

 

If every cagger sent in just £1 or £2 each month I'm sure it will help:)

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BF

 

You could have a three tier system;

1. guests - no charge

2. ordinary members - no charge but limited access (i.e. no access to bear garden or templates section and no ability to send PM)

3. paying members (say £1 per month) - full access including all of the above plus a fancy title "DIAMOND ACCOUNT"

 

This would be moving away quite dramatically from where we are now though and collecting the fees would no doubt be a nightmare (I guess you could charge a penalty fee for late payers). icon10.gif

 

Just a thought .....

All comments are my personal views - if in doubt then seek professional advice. If you think i've helped then please tip my scales.

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...plus there's those we don't hear a positive outcome from that did get them as they've been gagged ;)

 

The S&M crew can't make up that big a proportion tho can they?

 

I'd say the biggest part of CAG is dealing with debts / fighting unenforceable debts and issues where people are trying to take money from members, so dealing with that does not leave the person with any physical payment made to them. If the bank issue gets rolling again, then people will actually get a payment made to them and hopefully move some of that in CAG's direction.

 

So, to get money rolling in to CAG, is their any way of getting some advertising that the site team deem ethical? I note amazon gets highlighted when you type it in... if you have a pay per link deal with them, I'll buy my stuff from their through your link and you get some money?

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Given the number of registered Caggers - if even a quarter (approx 50,000) could pay £1 when they have it there wouldn't be a problem:)

Help us to keep on helping

Please consider making a donation, however small, if you have benefited from advice on the forums

 

 

This site is run solely on donations

 

My advice is based on my opinion and experience only. It is not to be taken as legal advice - if you are unsure you should seek professional help.

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Wouldn't putting Google Adsence on be a solution? These generate a commission payment which depending on the subject can be up to £2-3 every time a visitor clicks a link which can quickly add upon on a site with decent traffic.

We did that in the early days, but the problem is that as the ads link to subject of relevance, the ads coming up were for bank accounts, loans, credit cards etc... Just the opposite of what we would want to promote as you can imagine.

 

I still maintain (I have been saying it for 3 yrs, lol) that a possibility to set up a standing order is best. The argument used to be that if it got bounced, then people would incur a bank charge which again would be counter-productive, but I know that with Barclays nowadays, if a standing order doesn't get paid, it just doesn't get paid, and doesn't generate a charge (unlike a direct debit, one more reason to switch to SO instead of DD)

 

So please, please, BF, listen to me! A SO can be cancelled, moved, reinstated at the stroke of a click for those who do online banking, I do it all the time for all of my loans, bills etc, and the chance of incurring a charge from one of those is really moot. But you have to give us a chance to try and do it.

 

Let's put it this way, I pay £15 a month for my gym membership and at the moment, I can assure you that £2 to CAG would be a lot more productive! :-D

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Well yeah, but the problem with that is I don't know about you, but there's never enough money left over for ad hoc (not at my plaice anyway, :razz:), whereas I know I wouldn't notice a couple of quid leaving at the same time as the rest of the bills. I know it doesn't make sense, but it does to me. :razz:

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I'm fairly new to CAG and always intended donating when I win my PPI claims as I've already used it for lots of things (saved me £75 for MS package when someone suggested open office). However, I hadn't realised that a couple of quid a month would be welcome in the meantime until I read this thread and I can easily afford that.

 

As for method, I would agree with Bookworm, a SO would be best way of my doing it. I think I would intend to make card payments every month but would probably forget or mean to do it tomorrow etc... it becomes one more job/thing to do when you are busy.

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Well yeah, but the problem with that is I don't know about you, but there's never enough money left over for ad hoc (not at my plaice anyway, :razz:), whereas I know I wouldn't notice a couple of quid leaving at the same time as the rest of the bills. I know it doesn't make sense, but it does to me. :razz:

 

Yep, I'd agree with that Bookie. If everything goes out at the same time you manage with what's left.

Help us to keep on helping

Please consider making a donation, however small, if you have benefited from advice on the forums

 

 

This site is run solely on donations

 

My advice is based on my opinion and experience only. It is not to be taken as legal advice - if you are unsure you should seek professional help.

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Recent posters seem to be suggesting making this, in effect, a subscription site. However, even if the SO was voluntary, wouldn't that discourage those who regularly contribute but don't necessarily have any current claims on which they need advice as they would paying to give of their knowledge & experience. You may end up alienating those who others rely on.

Any knowledge I possess or advice I proffer is based solely on my experiences in the University of Life. Please make your own assessment of legality, risks & costs before taking any action.

 

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While I understand what you're saying FG, I haven't actually received any monetary gain from using this site, but the knowledge and advice that I and many, many, others have gained would have cost us a lot if we'd had to pay for it.

 

So really we all gain from the site, whether it be actual cash in the bank or knowledge.

Help us to keep on helping

Please consider making a donation, however small, if you have benefited from advice on the forums

 

 

This site is run solely on donations

 

My advice is based on my opinion and experience only. It is not to be taken as legal advice - if you are unsure you should seek professional help.

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I wouldn't mind subscribing say £2-3 a month even if it was just for the socialising... have 'virtually' met some lovely people and have also learned so much and had some amazing advice... The Bear garden's far better than the tele :D

 

I do find Paypal a pain though..:(

 

Spam. :)

[sIGPIC][/sIGPIC]

 

They say money talks......mine just keeps saying "Goodbye"

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I'd be more than happy to give a couple of quid a month via standing order...perhaps those of us to are happy to do so could do this voluntarily? It's really no different from donating the same via Paypal every month, except those of us who are memory challenged like myself wouldn't have to keep remembering to do it!

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Given the number of registered Caggers - if even a quarter (approx 50,000) could pay £1 when they have it there wouldn't be a problem:)

 

Agreed, I think somehow many CAGers are under the impression that smaller donations are not as valuable to the running of CAG as a one off payment of a more substantial sum.:)

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i think a bit of prompting would help....:)

 

could you not maybe at the end of each month as a reminder (for a day or 2) change the message under the avatars to a little flashing box saying something like "Has this site helped you this month? Donations always needed to keep us going!"

 

ive donated in the past but both times only when it was brought up in discussion on a thread.

 

im sure there are a lot of people who would give a little but just need a nudge every so often (like me) :D

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If CAG were to offer a small incentive to donate..such as a little icon next to the users name then we'd all be as proud as punch to compete to get it (Bear Garden users are a simple bunch to please or I may just be speaking for myself there :rolleyes:).

 

It shouldn't matter how much is donated but a lower limit say of £1 could be set, just for admin. purposes.

 

Explore the ideas of having a whip round at the CAG meets or being able to buy badges so we actually recognise who is who. And if you care to have some car stickers printed I'd be first in the queue to buy some. Free advertising, more members and hopefully more revenue.

 

Imagine having one on display when a DC comes knocking, priceless..;)

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