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    • Last June, 3.4m members received a £100 payment from the building society. Now they will be wondering whether the offer will be replicated this year.View the full article
    • Write to the IPC complaining that UKPC have not observed the requirements of PoFA . IPC  Waterside House, Macclesfield SK10 9NR Dear IPC, I am writing to complain about a serious breach of the Protection of Freedoms Act 2012 by UKPCM. I feel that as it is more a breach of the Act rather than not just  complying with your Code of Practice which is why I am bypassing your operator. Should you decide to insist that I first complain to your operator, I will instead pass over my complaint to the ICO and the DVLA . My story starts with being issued a windscreen PCN on 8/3/24 which was almost immediately removed and a second  PCN was then  sent by post on 13/3/24  [deemed delivered 15/3/24] which I did not receive and had to send an sar to have that particular mess revealed later  but that is not the reason for my complaint. UKPC then sent a Keeper Liability Notice dated 12/4/24 warning me that as 28 days have now elapsed, I as keeper am now liable for the charge.  This is in direct contravention of PoFA since the keeper does not become liable to pay until the day after the original PCN is deemed to have been given which would have been 13/4/24 -a Saturday ]. Not only does it not comply with PoFA but it fails to adhere to your Code of Practice and is in breach of their agreement with the DVLA. You will be aware that this is not the first time that UKPC have fallen foul of the DVLA and presumably yourselves. I have included copies of both Notices for information. You will realise the seriousness of this situation if this is standard practice from the UKPC to all motorists or just those where windscreen tickets are involved since the Law regarding PoFA is being abused and is unfair to misguide motorists. I await your  response which I understand will usually be within a week. -------------------------------------------------------------------------------------------------------------------------------------------------------I would think that should be sufficient for the IPC to cancel your PCN though  you should await comments from the Site team before sending your complaint. Don't forget to include both PCNs.  
    • Hi DX, Sorry, fell asleep as I was up all night last night writing that statement. Yes, I attached the rest of the witness statement on post 50, bottom of webpage 2. That's the important part.  It looks like the lawyer who wrote Erudio's Witness statement does not work for them any more. So, I'll have another lawyer representing instead. Not sure if I can use Andy's hearsay argument verbally if that happens.... I did not put it in writing. Apart from not sending deferral forms, my main argument is that in 2014 Erudio fixed some arrears mistake that SLC made and then in 2018 they did the same mistake, sent me confusing letters. What is the legal defence when they send you confusing material?
    • Chinese firm MineOne Partners has been ordered to sell land it owns near a US nuclear missile site.View the full article
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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What Made You Want To Swear Today?


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I have an ipod classic 160gb, but when empty it only showes available space as 148gb. The other 12 GB is taken up because the formatted data is on it, why don't Apple give you 160gb of free space as advertised, i feel a complaint coming on...:x

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After announcing to me son its gammon tonight, he added, sorry but all your foods horrible. HHHHmmmm I say maybe you would like to cook it yourself. He says sorry mum dont mean to be rude, but you are not a good cook.

 

Well to be honest there is room for improvement, but can you go wrong cooking a gammon joint and putting the oven chips in and tin of sweetcorn?

 

Hes cooking tea tommorow :madgrin:

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Unfortunately I have firsthand experience of these terrible standards and am considering a formal complaint about the way night staff in particular mis treated me when I bed ridden and couldn't cut my food or reach a drink etc. Night staff would often just basically clean me and left it to the day staff to clean me properly (imagine trying to sleep in your own urine). The article describes perfectly the way in if a patient asks for 'too much' attention they neglect them more :(

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wisdom teeth/gum infected AGAIN!!!! :-x I'm thinking about asking for them to be removed now I've had enough. Does anyone know, as i couldn't get an NHS one so had to get a private dentist, if i have the removal in hospital do they charge you more? i have issues which means it will probably be a hospital job.

Mungy Pup

 

I want to live in a world where chickens are free to cross the road without their intentions being questioned. :razz:

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Babybear39 wote: Unfortunately I have firsthand experience of these terrible standards

 

That's dreadful, Baby Bear - I'd go for the formal complaint, unlike OFT/Financial Ombudsman, at least they (usually) pay attention - my OH's father was treated terribly by a doctor in his surgery at a moment when he was dying - formal complaint and meeting resulted in action taken against offending doctor.

 

(Apologies to last poster, I didn't mean to 'talk over your head' - your post appeared after I'd posted about NHS)

That the birds of worry and care fly above your head, this you cannot change. But that they build nests in your hair, this you can prevent. --- Chinese proverb

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Unfortunately I have firsthand experience of these terrible standards and am considering a formal complaint about the way night staff in particular mis treated me when I bed ridden and couldn't cut my food or reach a drink etc. Night staff would often just basically clean me and left it to the day staff to clean me properly (imagine trying to sleep in your own urine). The article describes perfectly the way in if a patient asks for 'too much' attention they neglect them more :(

 

I remember you saying that a while back bb but at least you have care

in place many are sent home with out and mainly the elderly

I can understand your anger bb and sympathise with you but i have to say not all nurses,carers are

tied to the same brush i work along side nurses and carers and believe me if i thought for one

min anyone was been negleted abused etc it would get reported..

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wisdom teeth/gum infected AGAIN!!!! :-x I'm thinking about asking for them to be removed now I've had enough. Does anyone know, as i couldn't get an NHS one so had to get a private dentist, if i have the removal in hospital do they charge you more? i have issues which means it will probably be a hospital job.

 

Ouch!!

I think if you are referred to the hospital(nhs) by your dentist you don't have to pay MP

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wisdom teeth/gum infected AGAIN!!!! :-x I'm thinking about asking for them to be removed now I've had enough. Does anyone know, as i couldn't get an NHS one so had to get a private dentist, if i have the removal in hospital do they charge you more? i have issues which means it will probably be a hospital job.

 

Ouch Mungy.

If you need emergency dental treatment in hospital you're covered under the NHS, so no charge.

Hope you've got some good analgesia? and antibiotics. Infection MUST be cleared BEFORE surgery starts.

 

I can understand your anger bb and sympathise with you but i have to say not all nurses,carers are

tied to the same brush i work along side nurses and carers and believe me if i thought for one

min anyone was been negleted abused etc it would get reported..

 

So sad to hear of bad nursing care BB.

As Tilly says there are some very good staff out there in hospitals and comunity settings battling with what little resources they have.

The NHS is in a mess and things are gonna get a whole lot worse with the new NHS reforms.

I feel desperately sad for those on the receiving end of bad care........................staff must fight and speak out when they are put in that situation or they are letting their profession down.

 

I for one will not tolerate bad nursing care and am not affraid to fight for it....................which I have done...............I have my thread in the NHS Forum.

Keep up the fight against Bank Charges.

 

 

Got Debt problems?

Don't panic, put the kettle on and read this

 

:-) Everything I write comes from my heart and head! The large filling cabinet that is my knowledge of life, however warped that may be!! :-)

 

<<< Please tickle my star!! if I have managed to help you or just made you chuckle!

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Still nothing has been done by the Government to reduce Bank charges which is putting many people into poverty. They return a pymnt for say £5 and charge between £15 to infinity and beyond to return it. They then rub salt in the wound and charge an overdraft fee. Banks do profit from the charges even though they argue in Court they don't and this practise has to stop. The fee should cover what it costs for the service and no more. The claims have been in the system for so long now maybe we should all start again with them as the interest they owes us has increased somewhat. We need to find an MP with grit and determination to get answers. I want to know the charges different Banks take and I will enquire in another forum as it's criminal. Just taking and taking from those who can least afford it.So a quick summary, prices increase and then because people are short of disposable cash, don't buy. Full stop to any economy growth.

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Still nothing has been done by the Government to reduce Bank charges which is putting many people into poverty. They return a pymnt for say £5 and charge between £15 to infinity and beyond to return it. They then rub salt in the wound and charge an overdraft fee. Banks do profit from the charges even though they argue in Court they don't and this practise has to stop. The fee should cover what it costs for the service and no more. The claims have been in the system for so long now maybe we should all start again with them as the interest they owes us has increased somewhat. We need to find an MP with grit and determination to get answers. I want to know the charges different Banks take and I will enquire in another forum as it's criminal. Just taking and taking from those who can least afford it.So a quick summary, prices increase and then because people are short of disposable cash, don't buy. Full stop to any economy growth.

 

When ? :madgrin:

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our car made me swear today, not content with costing us a fortune today having its brakes done we were told we need TWO new wheels instead of the one we knew was damaged by a pothole. It is booked in to have them replaced in the morning and then it had better behave or else!! :-x

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  • 2 weeks later...

O/H a Hammer through and through.................rejoycing!!

Edited by Night Owl

Keep up the fight against Bank Charges.

 

 

Got Debt problems?

Don't panic, put the kettle on and read this

 

:-) Everything I write comes from my heart and head! The large filling cabinet that is my knowledge of life, however warped that may be!! :-)

 

<<< Please tickle my star!! if I have managed to help you or just made you chuckle!

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3 hours?

 

Try 2 weeks of chasing. . . I will be issuing a claim tomorrow if I don't hear back from a certain landscaper. . . Grrrrrr

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Left two more messages today and still nothing, nada, bo diddly squat. I am ringing the hospital for test results

ANSWER THE PHONE or at least RING ME BACK!!!!!!!!!!!!

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