Jump to content


A national day of anti DCA action!


mr.ton
style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 5441 days.

If you need to add something to this thread then

 

Please click the "Report " link

 

at the bottom of one of the posts.

 

If you want to post a new story then

Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

Recommended Posts

  • Replies 232
  • Created
  • Last Reply

Top Posters In This Topic

Top Posters In This Topic

Well it looks like everyone has their own opinions on how best to proceed with this.:D

All i will say is....do whatever you wish on that day, so long as its not illegal etc..

Choose any DCA you wish or any authority you wish & send off complaints, weather it be through letters,email,phone calls or sites like howtocomplain etc..

Link to post
Share on other sites

Well it looks like everyone has their own opinions on how best to proceed with this.:D

All i will say is....do whatever you wish on that day, so long as its not illegal etc..

Choose any DCA you wish or any authority you wish & send off complaints, weather it be through letters,email,phone calls or sites like howtocomplain etc..

 

As Mr. Ton says whatever you do is good, but my preferance would be LETTER. Letter's require responses and this kinda work affects the DCA's bottom line. If you want to protest this is the best way to do it.

 

Hit them in the wallet, hit their profitabilty. Now that's a protest. If we keep doing it something has to give, maybe then someone will sit up and listen.

 

Nothing illegal we can achieve results using the existing legal framework.

We live in an unmoderated country why should the net be any different?

Bring back free speech we miss it!

Link to post
Share on other sites

Can this be stickied??????

 

Moderators??????

 

It's a Legal protest well within the bounderies

 

Does it need to be stickied... how many people scan the stickys for new ones?

 

It keeps on getting bumped to the top of the threads anyway so is it needed?

 

S.

Link to post
Share on other sites

As Mr. Ton says whatever you do is good, but my preferance would be LETTER. Letter's require responses and this kinda work affects the DCA's bottom line. If you want to protest this is the best way to do it.

 

Hit them in the wallet, hit their profitabilty. Now that's a protest. If we keep doing it something has to give, maybe then someone will sit up and listen.

 

Nothing illegal we can achieve results using the existing legal framework.

 

I agree, letters are better!

Both written letters and electronic communications require responses!

 

AC

Link to post
Share on other sites

Yes letters require responses, but seriously, how often do they ACTUALLY respond?

Other than that, count me in :D:D:D:D:D

DCA's - they have the same power as an infinite number of untrained chimps working on a script for Hamlet, but the chimps would probably at least get it right :D

Link to post
Share on other sites

Look!

All that has to be done here, is to draft up a sensibly worded template letter (some people havn't got the time or, are not good with words), set a date for sending said letter and /or, email, it is a easy as that.

 

However, I will state that, it is not sufficient for members to say;

oh yes, great idea, they must actually send the letter of complaint!!!

 

AC

 

I would say to be effective, everyone has to be working from the same script. If everyone sends off a "different letter" in respect of their own complaint (s) then it is just going to look like an ordinary day at the office to the DCAs.

 

If say 100 letters turn up on the same day at the same DCAs then they are going to realise it IS a complaint.

Have we helped you ...?         Please Donate button to the Consumer Action Group

Uploading documents to CAG ** Instructions **

Looking for a draft letter? Use the CAG Library

Dealing with Customer Service Departments? - read the CAG Guide first

1: Making a PPI claim ? - Q & A's and spreadsheets for single premium policy - HERE

2: Take back control of your finances - Debt Diaries

3: Feel Bullied by Creditors or Debt Collectors? Read Here

4: Staying Calm About Debt  Read Here

5: Forum rules - These have been updated - Please Read

BCOBS

1: How can BCOBS protect you from your Banks unfair treatment

2: Does your Bank play fair - You can force your Bank to play Fair with you

3: Banking Conduct of Business Regulations - The Hidden Rules

4: BCOBS and Unfair Treatment - Common Examples of Banks Behaving Badly

5: Fair Treatment for Credit Card Holders and Borrowers - COBS

Advice & opinions given by citizenb are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

PLEASE DO NOT ASK ME TO GIVE ADVICE BY PM - IF YOU PROVIDE A LINK TO YOUR THREAD THEN I WILL BE HAPPY TO OFFER ADVICE THERE:D

Link to post
Share on other sites

I would say to be effective, everyone has to be working from the same script. If everyone sends off a "different letter" in respect of their own complaint (s) then it is just going to look like an ordinary day at the office to the DCAs.

 

If say 100 letters turn up on the same day at the same DCAs then they are going to realise it IS a complaint.

 

Yup, totally agree CB;

Don't shoot me Guys!

 

In reality, we need at least 1,000 letters to be fired off.

 

AC

Link to post
Share on other sites

Insert dates, names + addresses where appropriate.

 

 

Sir / Madam,

 

Please provide me with the complaints procedure for your company.

 

Thank you.

 

yours sincerely,

 

 

 

 

 

Minimal effort on our part, time consuming and profit eroding on theirs

Link to post
Share on other sites

one way to cause choas in a call centre is hanging up after 10 seconds or so..and again and again.call centre gaffers hate losing calls, and in a day u could blow any chances of the monkeys getting a bonus 4 the rest of the yr!

Link to post
Share on other sites

I've got my 3 page letter to go to my MP.

 

BTW - I'd found this thread (or something like it somewhere else) the other day when looking for something else, but had difficulty finding it again - if that makes sense.

 

So, it's not really high in visibility.

 

I'd say probably a steady stream of letters to MPs might be better than a mass bombarding of the OFT/TS unless those who are writing have a clear case to complain about.

 

That should be encouraged and stepped up whereever possible.

 

But I think letters to MPs and indeed, short concise letters to the national and local press (quality papers only - so it doesn't become a one day wonder) stating facts and an agreed outcome of what should be happening could be far more effective.

Link to post
Share on other sites

I've got my 3 page letter to go to my MP.

 

BTW - I'd found this thread (or something like it somewhere else) the other day when looking for something else, but had difficulty finding it again - if that makes sense.

 

So, it's not really high in visibility.

 

I'd say probably a steady stream of letters to MPs might be better than a mass bombarding of the OFT/TS unless those who are writing have a clear case to complain about.

 

That should be encouraged and stepped up whereever possible.

 

But I think letters to MPs and indeed, short concise letters to the national and local press (quality papers only - so it doesn't become a one day wonder) stating facts and an agreed outcome of what should be happening could be far more effective.

 

You can find your Local MPs here :

 

www.theyworkforyou.com

The retailers worst nightmare !

Link to post
Share on other sites

Apart from complaint letters I have a small campaign going, my colleagues at work are collecting all their local pizza and takeaway menus from around the south west of England and they will be sent to DCAs who have kindly supplied me with reply envelopes - of course they will be overfilled!

Link to post
Share on other sites

Apart from complaint letters I have a small campaign going, my colleagues at work are collecting all their local pizza and takeaway menus from around the south west of England and they will be sent to DCAs who have kindly supplied me with reply envelopes - of course they will be overfilled!

 

Thats a dam good idea , i am also in the south west , i think i will join you in sending them all the take away menues that are put through my letterbox!:-)

hello all:-)

Link to post
Share on other sites

Lets stick with the plan people.

 

Letters that require a written response are what this action is all about.

 

I like this letter.

 

Sir / Madam,

 

Please provide me with the complaints procedure for your company.

 

Thank you.

 

yours sincerely,

 

 

But this can be answered 'en masse' and very cost effectively.

 

Some thing that affects there bottom line is having to spend time and money doing it.

 

So my version is:

 

Sir / Madam,

 

Despite numerous requests you have still failed to provide me with the complaints procedure for your company. Which address have you been writing to, what is the reason for this delay, Why do think my request is not important, who is responsible for dealing with complaints procedures. How long will I have to wait for you to comply with my request.

 

Thank you.

 

yours sincerely,

We live in an unmoderated country why should the net be any different?

Bring back free speech we miss it!

Link to post
Share on other sites

  • Recently Browsing   0 Caggers

    • No registered users viewing this page.

  • Have we helped you ...?


×
×
  • Create New...