OFT imposes requirements on Mackenzie Hall to improve handling of disputed debts

[babybear39]

It really needs the OFT et al to stop pussy footing around, they have given enough warnings to these companies. It's about time they made an example of a couple of them and send shockwaves throughout the industry, letting them know in uncertain terms to either act within the guidelines or suffer the consequences.

 

I second that

 

The OFT etc. should be made to earn their salaries...

[ODC]

I really think its terrible that you are all kicking poor old Worst Credit and ********* **** whilst they are down. After all they cannot be held responsible for the systems errors that they are plagued with.

 

We really need to be helping the DCAs out in their hour of need.

 

 

 

 

Ooooooops there goes that flying pig

[babybear39]

I really think its terrible that you are all kicking poor old Worst Credit and ********* **** whilst they are down. After all they cannot be held responsible for the systems errors that they are plagued with.

 

We really need to be helping the DCAs out in their hour of need.

 

 

 

 

Ooooooops there goes that flying pig

 

...and a bumble bee and a tea towel

[Ell-enn]

I'm helping someone with their Mackenzie Hall problem, and on Mon 20th April they telephoned his workplace (for the third time in as many weeks) asking for him to be given a message to phone them back immediately and that it was a "sensitive" matter. This is after signing for 2 letters putting the matter into dispute (stature barred) one in March and one on 16th April - so much for them adhering to the OFT requirements from 15th April !!

 

Complaint sent to the OFT.

[ODC]

...and a bumble bee and a tea towel

 

and half a dozen gingerbread men eating sugary doughnuts.

[ODC]

I'm helping someone with their Mackenzie Hall problem, and on Mon 20th April they telephoned his workplace (for the third time in as many weeks) asking for him to be given a message to phone them back immediately and that it was a "sensitive" matter. This is after signing for 2 letters putting the matter into dispute (stature barred) one in March and one on 16th April - so much for them adhering to the OFT requirements from 15th April !!

 

Complaint sent to the OFT.

All of DCAs seem to be either totally stupid or very arrogant. Despite Worst Credit being warned by the OFT they still abuse the rules. Mackenzie Hall are the same. What is wrong with them. Has the message not reached the threat monkeys yet or are they waiting for the one who can read to come and read the OFT directions out to them.

[cerberusalert]

It seems as if they are sticking two fingers up just to see how much rope the OFT will give them before any real sanctions are made.

[babybear39]

It seems as if they are sticking two fingers up just to see how much rope the OFT will give them before any real sanctions are made.

 

Enough to hang them with already

[lickthewallfatboy]

keep banging away with complaints to the OFT

 

it might take time,but my ambition is to see at least one DCA bite the dust in the next few months

[babybear39]

keep banging away with complaints to the OFT

 

it might take time,but my ambition is to see at least one DCA bite the dust in the next few months

 

Aim higher Lets see the 'dirty 13' go down the pan :D

[lickthewallfatboy]

I would like to know their indentities

[Fred Bassett]

...and a bumble bee and a tea towel

 

..... and a bloke on a chandelier...

[Having_A_Knightmare]

Just found this out and feel this is great news.....

 

Keep them coming OFT....

 

It shows we have to complain to the OFT all the time...

 

Lets see if we can get a DC credit license revoked!!!!!!

[mr.ton]

Just because the OFT has give them this warning etc..dont expect any of them to change their ways anytime soon.

Their way of doing things is too installed in them for them to just change like that.

Its gonna take alot more warnings/alot more fines/licenses being revoked & even some of them being shut down and made an example of, for the DCA culture in this country to ever change.

[creditcardmug]

My beleif is that they have friends in high places, and so have no fear:(

[Pinky69]

I have no fear - I am busy hammering them hard at every turn with copies of their letters and my replies to the OFT and Gareth Thomas and I hope everyone is too:D

[Pinky69]

No surprises there - they break the law all the time.

[citizenB]

My beleif is that they have friends in high places, and so have no fear:(

 

Well up until recently they had representation in the House of Lords didnt they.. .

 

edit

 

As I said above, up until recently they had representation in the House of Lords :rolleyes:

Edited April 24, 2009 by HSBCrusher

[cashins]

My beleif is that they have friends in high places, and so have no fear:cry:

 

So did the banks but the OFTtook them on over charges

 

David

[mr.ton]

No i mean the guys at the top of these companies are usually very ruthless/nasty individuals...so be careful out there folks

[Fuzzgin]

I saw this bit of spin on the credit today report....

 

"Mackenzie Hall therefore welcomes the focus, clarification, input and guidance of the Office of Fair Trading not only regards our own business practices, but also that of the high standards to which the debt collection industry as a whole strives."

 

Strive harder!

[cerberusalert]

So they haven't quoted Andrew Mackinley then? "The industry is rotten to the core, whether it is in-house recovery and collection, or where agents are used, or where the debt has been sold."

[HSBCrusher]

removed some off topic remarks and libellous remarks.

[DonkeyB]

So they haven't quoted Andrew Mackinley then? "The industry is rotten to the core, whether it is in-house recovery and collection, or where agents are used, or where the debt has been sold."

 

Wouldn't want to get Mr Mackinley into any trouble. What's the biggest font size you can use on this forum?

[ODC]

"The industry is rotten to the core, whether it is in-house recovery and collection, or where agents are used, or where the debt has been sold."