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    • Russia’s economy has been cut off from the global financial system - but it is still growing. Why?View the full article
    • Well done. Are you able to tell us more about how it went on the day please? HB
    • when mediation call they will ask the same 3 questions that are in their email you had to accept it going forward. simply state 'i do not have enough information from the claimant to make an informed decision upon mediation so i refuse. end of problem.  
    • Food prices, including a $40 chicken, has stoked fury and calls for big foreign supermarket chains to come to Canada.View the full article
    • Which Court have you received the claim from ? Civil National Business CEntre Name of the Claimant ? Lowell Portfolio i Ltd How many defendant's  joint or self ? Self   Date of issue –  15 Feb 2024 Particulars of Claim What is the claim for – the reason they have issued the claim?  The claim is for the sum of £922 due by the Defendant under and agreement regulated by the Consumer Credit Act 1974 for a Capital One account with an account reference of [number with 16 digits] The Defendant failed to maintain contractual payments required by the agreement and a Default Notice was served under s.87(1) of the Consumer Credit ACt 1974 which has not been complied with. The debt was legally assigned to the claimant on 16-06-23, notice of which has been given to the defendant. The claim includes statutory interest under S.69 of the County Courts Act 1984 at a rate of 8% per annum from the date of assignment to the date of the issue of these proceedings in the sum of £49.15 The Claimant claims the sum of £972 What is the total value of the claim? £1112 Have you received prior notice of a claim being issued pursuant to paragraph 3 of the PAPDC (Pre Action Protocol) ? I dont know the details of the PAPDC to know if it was pursuant to paragraph 3, but I did receive a Letter of Claim with a questionaire/form to fill. Have you changed your address since the time at which the debt referred to in the claim was allegedly incurred? No Is the claim for - a Bank Account (Overdraft) or credit card or loan or catalogue or mobile phone account? Credit Card When did you enter into the original agreement before or after April 2007 ? no Do you recall how you entered into the agreement...On line /In branch/By post ? Online Is the debt showing on your credit reference files (Experian/Equifax /Etc...) ? Yes Has the claim been issued by the original creditor or was the account assigned and it is the Debt purchaser who has issued the claim. Assigned/purchaser Were you aware the account had been assigned – did you receive a Notice of Assignment? I was aware, I'm not certain I received a 'Notice of Assignment' from Capital One but may have been informed the account had been sold without such a title on the letter? Did you receive a Default Notice from the original creditor? Yes Have you been receiving statutory notices headed “Notice of Sums in Arrears”  or " Notice of Arrears "– at least once a year ? Not since the debt purchase, and not from Capital One. Why did you cease payments? I can't remember - it was the tail end of the pandemic and I may not have had enough income to keep up payments - I am self-employed and work in the event industry - at that time. I also had a bank account that didn't allow direct debits and may have just forgotten payments and became annoyed at fines for late payments. What was the date of your last payment? Appears to be 20/4/2022 Was there a dispute with the original creditor that remains unresolved? No Did you communicate any financial problems to the original creditor and make any attempt to enter into a debt management plan? No Here is my Defence: Defence - 1. The Defendant contends that the particulars of claim are vague and generic in nature. The Defendant accordingly sets out its case below and relies on CPR r 16.5 (3) in relation to any particular allegation to which a specific response has not been made. 2. Paragraph 1 is noted. I have in the past had an agreement with Capital One but do not recognise this specific account number or recollect any outstanding debt and have therefore requested clarification by way of a CPR 31.14 and section 78 request.. 3. Paragraph 2 is denied. I am unaware of having been served with a Default Notice pursuant to the Consumer Credit Act 1974. 4. Paragraph 3 is denied. I am unaware of any legal assignment or Notice of Assignment pursuant to the Law and Property Act 1925 Section 136(1) 5. The Defendant has sent a request by way of a section 78 pursuant to the Consumer Credit Act 1974, for a copy of the agreement, the Claimant has yet to comply and remains in default of said request. 6. A further request has been made via CPR 31.14 to the Claimants solicitor, requesting disclosure of documents on which the Claimant is basing their claim. The Claimant has not complied and to date nothing has been received. 7. It is therefore not accepted with regards to the Defendant owing any monies to the Claimant and the Claimant is put to strict proof to: a) show how the Defendant has entered into an agreement and; b) show how the Claimant has reached the amount claimed for and; c) show the nature of the breach and evidence by way of a Default Notice pursuant to sec 88 CCA1974 d) show how the Claimant has the legal right, either under statute or equity to issue a claim 8. As per Civil Procedure 16.5 it is expected that the claimants prove the allegation that the money is owed 9. On the alternative, as the Claimant is an assignee of a debt, it is denied that the Claimant has the right to lay a claim due to contraventions of section 136 of the Law of Property Act and section 82A of the Consumer Credit Act 1974 10. By reasons of the facts and matters set out above, it is denied that the Claimant is entitled to the relief claimed or any relief. .................. Please note that I had to write a defence quite quickly as I hit the deadline. At the time of writing the defence, I hadn't been able to find correspondence from Capital One, but had since found default letter etc. I submitted CCA request and CPR 31.14. However, I didn't get any proof of postage or use registered post for the CPR (an oversight) but did with the CCA request. I received a pack which included a letter from Overdales, going over the defence I'd filed, as well as letters of Lowells and reprints of letters from Capital One. But I have no idea if this pack is in response to the CCA request or the CPR ! I would have expected two separate responses ... although I do know they are both the same company. Looking over the pack today, and looking through old emails .. I find some discrepancies in the Capital One default letters (notice of default and Claim of default). They are both dated *before* an email I have stating that a default can be avoided. The one single page of agreement sent (so not the full agreement) has a 16 digit number at the top in small print, next to 'Capital One' which corresponds to a number called 'PURN' printed at the top of each of the 10 pages of ins and outs of the account (they're not official statements, but a list of monthly goings) yet no mention anywhere on either of the account number. I cant really scan them at the moment - I can later tomorrow, but that will be after the mediation call I'm sure. I guess I may be on my own for this mediation ... I am not certain the CCA request has been satisfied .. or if the CPR has been . And then I appear to have evidence that the Default notices provided are fabricated ? Yet, I do have (elsewhere ... not at home) Default letters from Capital One I can check ..
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Bank of Scotland terminated without default notice and without claiming full balance, Blair, Oliver Scott DCA


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hey milly

 

on a lighter note, ive only found out that i can sort out my threads into different files tonite,,,i can put all the ones for a particular creditor into one file,,,yipee, so simple i hadnt come across it before so my 600 plus threads ive saved can be put into some kind of simple order

 

anyway you keep your spirits high and take care

 

off to bed in a bit catch up tomorrow okay

laters angel x:)

Im happy to help with support and my own thoughts, but if I offer any thoughts to your problems please take it as from my life experience only and not of any legal standing. Always take further advice from the legal experts in your final action.:)

 

my new motto is,,,",Taking back control of your life and home - such peace is priceless"

 

This is all due to truecall device , have a serious peek at this you will be thankful like I am x laters angel :D

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Jeez, they're such a professional company aren't they:rolleyes:

 

And I do like the way they adhere completely to the Banking Code, the OFT guidelines and the CPUTR's

 

All the better for us, in a way - no shortage of ammunition to hurl at them;) If they ever become efficient, I might get worried:p

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I didn't think they could take action shown on a default notice until the date of remedy was passed?

 

 

absolutely correct there Lexis! I will later copy an extract from a brand new book I have on Consumer Law and Practice written by Geoffrey Woodruffe who is a solicitir, Former Professor and director of the Centre for Consumer and Commercial Law research at brunel University and a Solicitor Robert lowe. This book is published by Sweet and Maxwell.{so pretty sound advice there!]

 

It specifically states that the 14 days MUST also take into account and make an allowance for the days of service. So absolutely invalid if sent on the first day of the 14 days allowed. I have to go as I am popping round my mums with the kids.

 

Milly XX

Edited by millymollymoo
OMG I wrote pooing instead of popping!!!!

CAPITAL ONE (O/H!): Won £1864.63 including contractual :D

GE MONEY: WON £266.00

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phone log:

 

24th feb

9.49am

2.45pm

5.02pm

5.33pm

6.28pm

6.58pm

7.51pm

8.42pm

 

{note this is the day my little doggy died!] barstewards they will pay big time for this! I have reported them to OFCOM.

 

25th feb

11.41am

5.08pm

5.39pm

8.38pm

 

 

26th feb

8.12am

8.44am

5.07pm

5.38pm

7.50pm

8.22pm

 

 

 

104 calls todate!

 

27 feb

8.08am

8.43am

CAPITAL ONE (O/H!): Won £1864.63 including contractual :D

GE MONEY: WON £266.00

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Hey thank you daniella XX. She was my little girl and I miss her so much:( I too have cats [3] and another little dog {pom} called mimi and she misses fifi too. I just want her back...

 

Milly X

CAPITAL ONE (O/H!): Won £1864.63 including contractual :D

GE MONEY: WON £266.00

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MMM - I'm about to send BOS an invoice for all calls received, whether they are answered or not.

 

I sent them this in January...

 

In addition to this, since the 9th December 2008 we have had at least 16 phone calls from your company. When we have not been in, silent messages are picked up on our answer phone. When we have picked up, the calls have been silent. If either my partner or I have actually spoken to anyone, they have been told to write as I will not discuss financial matters over the phone. On the 13th January alone, I have had 5 calls from your agents which went as follows:

 

1) 9.19am – call too noisy to hear so I had to hang up.

2) 10.50am – call to my mobile. Caller advised to remove this number from your list as it is used for work

3) 1.26pm – call to my mobile. Caller advised as above, and told everything must be in writing

4) 4.41pm – call to home phone which my partner answered. ‘Simon’ started off by refusing to give his name, then went on to tell my partner that our number was generated by a computer, despite you previously being told not to call. It was suggested by my partner that the number should be removed to save further need for a harassment complaint.

5) 6pm – call to home phone which my partner answered. ‘Rachel’ also reluctant to give a name. She was informed that this was the 5th call today, and the 4th time they have been told not to phone. Rachel informed my partner she would call back later. Please be aware, if anyone by that name does call, I will be making a harassment complaint about her personally.

 

I would be interested to know why my legal request to be contacted only in writing is being ignored, and why your agents appear to be so poorly trained that they try to refuse to give their names?

 

On the 14th January at 9.14am my partner had another call, this time from ‘Aoiisha’ and again had to state that everything must be in writing, and that you had been told this on many occasions. My partner was told that calls would be held for 10 days, but would start again after that.

 

I am now advising you that I will give you 2 days from receiving this letter (which I will be able to track by Recorded delivery) to remove my numbers from your calling strategies. If I have a call from you after this, I will not only be reporting your company to OFCOM and Trading Standards for your appalling business practice and harassment, but I will also be charging you £5 for every phone call made, regardless of whether it is picked up or not.

 

I am doing this as my phone is my property, and you have been repeatedly informed not to use it, be it mobile or landline. You are required to stop phoning when a customer requests it as long as communication channels are kept open. I am willing to correspond via letter, and have told you this many times.

 

It quite clearly states my intentions, so now I am about to bill them. I realise your harassment is considerably worse than ours, so why not give it a go. Send something similar to the above, then when they ignore it send an invoice along with a covering letter.

 

As I mentioned in my letter of the 23rd January, your debt collection practices have become dubious at best. Despite my written requirement for all communication to be in writing, and giving you ample time to implement this, I am still receiving phone calls and text messages to both my home and mobile phones. I have copied the relevant paragraph from my letter below, for your convenience.

 

I am now advising you that I will give you 2 days from receiving this letter (which I will be able to track by Recorded delivery) to remove my numbers from your calling strategies. If I have a call from you after this, I will not only be reporting your company to OFCOM and Trading Standards for your appalling business practice and harassment, but I will also be charging you £5 for every phone call made, regardless of whether it is picked up or not.

 

As per my last letter, I have noted these and have enclosed an invoice for the calls and text messages I have received so far since the 29th January (giving two clear days after you received my letter, signed for on the 26th January), further phone calls or text messages will also be invoiced. I will require payment within 14 days, or your reasons for non-payment, given that you had ample warning of my intentions. Until you show me a signed agreement, there is no contract which allows you to contact me by phone, so I re-iterate that this is un-acceptable and must cease.

 

Obviously I don't honestly believe they'll pay, but the fact is they have been clearly told what will happen if they don't stop phoning, but they have not stopped. Therefore, I am entitled to invoice them accordingly as they did not argue this point as unfair. With the amount they are phoning you I think I'd be willing to spend a few quid and get a proper letter drawn up by a solicitor so that they'd have to abide by it!

 

I'll let you know if I get a response:D

 

Lexis:) x

Time flies like an arrow...

Fruit flies like a banana.

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Call update:

 

28th feb

9.48am

10.20am

 

2nd march

8.05am

8.37am

5.38pm

6.08pm

8.33pm

 

Ok had some interesting info turn up today from my letter to s.a.r dept asking for further info. {wanted to keep quiet till i receive this!!}

 

And all good so far. I have enough now as to the 'credit agreement' being totaly unenforceable. Just to ,let you know what was sent and posted earlier in this thread was as I said recreated rubbish and inaccurate at that!!!! ;) The 'actual' signed agreement that I got from the S.A.R has absolutely NO prescribed terms whatsover and is basically a consumer credit agreement that ONLY allows them process my data under the Data Protection Act and about Card Protection. That is it and is signed by me and them now and proof in black and white that card services have confirmed that there is nothing else to send as NOTHING is printed on the reverse as I asked for confirmation, this is what it says:

 

'Card Services have confirmed that there is no further information on the reverse of your agreements and that your agreement is held on microfiche.'

 

\\\\so now they cannot take that back.:lol::lol:

 

Also have received some confidential emails between Yvonne sneddon, {me thinks they would NOT of really liked me to see these, CONFIRMS AGREEMENT WAS TERMINATED!!!!!!! and contradicts the letter that said my ACCOUINT REMAINED OPEN!!!

 

 

Oh and NO DEFAULT NOTICE as confirmed that ONLY A blank template {unpersonalised!} could be sent.

 

 

milly XX

  • Haha 1

CAPITAL ONE (O/H!): Won £1864.63 including contractual :D

GE MONEY: WON £266.00

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HIYA GUYS,

 

that is ffaaaaaaaaaaaaaaabbbb news, you see we all did know this all along

 

wow, go girl,,,,:D

 

well milly had some guy knocking on the door, bos did sent someone but i spoke through the door and told him to speak with bos as id written to them and account was in dispute, nothing more and didnt open the door only, he can take what he heard and bog off

 

i will see what next happens,,,i felt so empowered, that we shall see if they take court action which really i think its heading there, but with our dns and me no actuall cca only terms, bring it on

 

am awiating on sars and once 40days is up, ico will be informed.

 

just sharing my shocking moment,,im much calmer now it was horrible to think if id dint know what i know now would be a crumpled up mess

 

laters all angel x

Im happy to help with support and my own thoughts, but if I offer any thoughts to your problems please take it as from my life experience only and not of any legal standing. Always take further advice from the legal experts in your final action.:)

 

my new motto is,,,",Taking back control of your life and home - such peace is priceless"

 

This is all due to truecall device , have a serious peek at this you will be thankful like I am x laters angel :D

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Hiya Angel:)

 

I just had a vision of you peeking through the letterbox !! {realise though you spoke through the door.Seriously though who the h*ll do day think they are. If they send someone round mine I would of be tempted to squirt something at him! :D

 

See how strong you have become. Proud of ya XXXXX

 

Milly XXX

CAPITAL ONE (O/H!): Won £1864.63 including contractual :D

GE MONEY: WON £266.00

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Hi MMM - wow!!! How did you get copies of the e-mails?? I am in same position - they deny account is terminated - yet they have put it in writing twice!!!

 

I have had same letter from Yvonne Sneddon saying ">>>> do not agree account is terminated..." they now also say that there are no historic terms and conditions available.

 

I would be interested to know what you requested as further information to your SAR - I have had my SAR but nothing on it about termination - any ideas please. - cleo

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Excellent MMM. Now how much trouble are they in for saying what they had sent you was a true copy, and then showing categorically that it was doctored to make you think it was something it wasn't???? Hang on, I've got a bit of a cough coming on...>FRAUD>

 

And then there's the terminated/not terminated bit, the aim of which is to mislead you for their financial gain. Damn it, it's coming back...>FRAUD>

 

Tsk tsk. I say we put them on the naughty step:lol:

Time flies like an arrow...

Fruit flies like a banana.

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