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    • The lawsuits allege the companies preyed upon "vulnerable" young men like the 18-year-old Uvalde gunman.View the full article
    • Hi, despite saying you would post it up we have not seen the WS or EVRis WS. Please can you post them up.
    • Hi, Sorry its taken me so long to get round to this, i've been pretty busy today. Anyway, just a couple of things based on your observations.   Evri have not seen/read my WS (sent by post and by email) as they would have recognised the claim value is over £1000 as it includes court fees, trial fees, postage costs and interests, and there is a complete breakdown of the different costs and evidence. I'd say theres a 1% chance they read it , but in any case it won't change what they write. They refer to the claim amount that you claimed in your claim form originally, which will likely be in the same as the defence. They use a simple standard copy and paste format for WX and I've never seen it include any amount other than on the claim form but this is immaterial because it makes no difference to whether evri be liable and if so to what value which is the matter in dispute. However, I have a thinking that EVRi staff are under lots of pressure, they seem to be working up to and beyond 7pm even on fridays, and this is quite unusual so they likely save time by just copying and pasting certain lines of their defence to form their WX.   Evri accepts the parcel is lost after it entered their delivery network - again, this is in my WS and is not an issue in dispute. This is just one of their copy paste lines that they always use.   Evri mentions the £25 and £4.82 paid by Packlink - Again, had they read the WS, they would have realised this is not an issue in dispute. They probably haven't read your WS but did you account for this in your claim form?   Furthermore to the eBay Powered By Packlink T&Cs that Evri is referring to, Clauses 3b and c of the T&Cs states:  (b)   Packlink is a package dispatch search engine that acts as an intermediary between its Users and Transport Agencies. Through the Website, Users can check the prices that different Transport Agencies offer for shipments and contract with the Transport Agency that best suits their needs on-line. (c)  Each User shall then enter into its own contract with the chosen Transport Agency. Packlink does not have any control over, and disclaims all liability that may arise in contracts between a User and a Transport Agency This supports the view that once a user (i.e, myself) selects a transport agency (i.e Evri) that best suits the user's needs, the user (i.e, myself) enters into a contract with the chosen transport agency (i.e, myself). Therefore, under the T&Cs, there is a contract between myself and Evri.   This is correct but you have gone into this claim as trying to claim as a third party. I would say that you need to pick which fight you wan't to make. Either you pick the fight that you contracted directly with EVRi therefore you can apply the CRA OR you pick the fight that you are claiming as a third party contract to a contract between packlink and EVRi. Personally, I would go with the argument that you contracted directly with evri because the terms and conditions are pretty clear that the contract is formed with EVRi and so if the judge accepts this you are just applying your CR under CRA 2015, of which there has only been 2 judges I have seen who have failed to accept the argument of the CRA.   Evri cites their pre-existing agreement with Packlink and that I cannot enforce 3rd party rights under the 1999 Act. Evri has not provided a copy of this contract, and furthermore, my point above explains that the T&Cs clearly explains I have entered into a contract when i chose Evri to deliver my parcel.    This is fine, but again I would say that you should focus on claiming under the contract you have with EVRi as you entered into a direct contract with them according to packlink, as this gives less opportunites for the judge to get things wrong, also I think this is a much better legal position because you can apply your CR to it, if you dealt with a third party claim you would likely need to rely on business contract rights.   As explained in my WS, i am the non-gratuitous beneficiary as my payment for Evri's delivery service through Packlink is the sole reason for the principal contract coming into existence. I wouldn't focus this as your argument. I did think about this earlier and I think the sole focus of your claim should be that you contracted with evri and any term within their T&Cs that limits their liability is a breach of CRA. If you try to argue that the payment to packlink is the sole reason for the contract coming in between EVRI and packlink then you are essentially going against yourself since on one hand you are (And should be) arguing that you contracted directly with EVRi, but on the other hand by arguing about funding the contract between packlink and evri you are then saying that the contract is between packlink and evri not you and evri.  I think you should focus your argument that the contract is between you and evri as the packlink T&C's say.   Clearly Evri have not read by WS as the above is all clearly explained in there.   I doubt they have too, but I think their witness statement more than anything is an attempt to sort of confuse things. They reference various parts of the T&Cs within their WS and I've left some more general points on their WS below although I do think  point 3b as you have mentioned is very important because it says "Users can check the prices that different Transport Agencies offer for shipments and contract with the Transport Agency that best suits their needs on-line." which I would argue means that you contract directly with the agency. For points 9 and 10 focus on term 3c of the contract  points 15-18 are the same as points 18-21 of the defence if you look at it (as i said above its just a copy paste exercise) point 21 term 3c again point 23 is interesting - it says they are responsible for organising it but doesnt say anything about a contract  More generally for 24-29 it seems they are essentially saying you agreed to packlinks terms which means you can't have a contract with EVRI. This isnt true, you have simply agreed to the terms that expressly say your contract is formed with the ttransport agency (EVRi). They also reference that packlinks obligations are £25 but again this doesn't limit evris obligations, there is nothing that says that the transport agency isnt liable for more, it just says that packlinks limitation is set. for what its worth point 31 has no applicability because the contract hasn't been produced.   but overall I think its most important to focus on terms 3b and 3c of the contract and apply your rights as a consumer and not as a third party and use the third party as a backup   
    • Ms Vennells gave testimony over three days, watched by those affected by the Post Office scandal.View the full article
    • Punters are likely not getting the full amount of alcohol they are paying for, a new study suggests.View the full article
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
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      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Kensington want to evict us again !!!


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I have the oputinity to go to the FSO over my treatment but as yet I have foound no one who has won anything so im going to try something else will keep you posted

 

Some time the time comes to make a stratigic withdrawel (get you r two hundred) and try a new tack

Good Luck

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First time I have read your thread - you have really been through the mill with KMC. I feel a little less guilty for warning Hippogrif why they act as they do.

 

This is no way to treat families.

Please note I am not an expert - I am not offering opinions or legal help - Please use all the information provided on the site in FAQ- step by step instructions and library- thanks Jansus:)

http://www.consumeractiongroup.co.uk/forum/images/icons/icon1.gif

offer from A&L 24/8/07 - after case stayed

 

"What makes the desert beautiful is that somewhere it hides a well." - Antione de Saint Exupery

 

 

PROUD TO BE AN ORANGE

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Hi Jansus, Sorry didnt realise you had posted on this.

 

Yes I we have been through the mill with KMC and I would recomend that everybody steer well clear of them. At least it seems judges are wise to them as Hippogrif I noticed had a victory which pleases me emensley as I think I can safely say I dispise this company, I want to see them shut down so that they can no longer spread misery to innocent people who got lumped with them for no fault of there own.

 

Olives xx

 

P.S this are just my thoughts and not anybody elses

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I agree and I think the more people complain to FSA or FOS about the way they act the better. They may try and Fob off responsibilty initially but if enough people complain surely they will have to do something.

 

I still am of the opinion that the majority of people who find themselves in arrears with the mortgage need help and support.

 

That support may even be to make them realise that maybe house ownership is not for them long term - and therefore they need to know the best way financially to get out of the situation they are in.

 

Or if it is a temporary situation they need assistance to get themselves back on their feet.

 

Why make a difficult time even worse when there is no need?

 

These particular companies also seemto be racking up un-necessary costs and also do not seem to be following guidelines after the re-possession.

 

 

Lets hope hippogrifs case is a turning point.

Please note I am not an expert - I am not offering opinions or legal help - Please use all the information provided on the site in FAQ- step by step instructions and library- thanks Jansus:)

http://www.consumeractiongroup.co.uk/forum/images/icons/icon1.gif

offer from A&L 24/8/07 - after case stayed

 

"What makes the desert beautiful is that somewhere it hides a well." - Antione de Saint Exupery

 

 

PROUD TO BE AN ORANGE

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I agree completly. If i they tried to help me properly two years ago instead of the constant bullying then I wouldnt be in arrears today, but hey in total they will be making £12000 in charges altogether if i carry on paying them like I am now. So I am turning out to be a nice little earner for them

 

olives xxx

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Just picked up on the conclusion of this, it is very unfair indeed. The FSa are toothless wonders, along with most of the other regulatory bodies, they don't look after the punters, only the companies who fleece the punters (IMHO and personal experience).

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olives did u ever reply to the fso regarding the complian and them saying money had been offered?

OFT debt collection guidance

 

Please remember the only stupid question is the one you dont ask so dont worry about asking the stupid questions.

 

Essex girl in pc world looking 4 curtains 4 her pc,the assistant says u dont need curtains 4 a computer!!Essex girl says,''HELLOOO!! i,ve got WINDOWS!!'.

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Hiya Bona

 

I am very concerned that KMC have caved in like that. As you know I have been up against them 3 times this year ay=t not once would they give in. Before my last hearing in September I asked if I could capitilise and they said no. The way they usually play that is that if you have paid in full and on time for 6 months then THEY will consider it. It has to be offered by them though. I am actually writing to them at the mo to see if they can capitlise my arrears, just to see I f i can work out what sort of game thay are playing.

 

As I said before this very out of character for KMC to accept payment proposals outside of court.

 

olivesxx

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I think also one of the problems is that the Kensington and other SPL posts are scattered all over the forum.

 

Therefore it is hard to get the true picture of what is going on.

Please note I am not an expert - I am not offering opinions or legal help - Please use all the information provided on the site in FAQ- step by step instructions and library- thanks Jansus:)

http://www.consumeractiongroup.co.uk/forum/images/icons/icon1.gif

offer from A&L 24/8/07 - after case stayed

 

"What makes the desert beautiful is that somewhere it hides a well." - Antione de Saint Exupery

 

 

PROUD TO BE AN ORANGE

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Well I missed this one. I have just spoken to KMC to advise them that I have paid. When they went through what I owe he said that there was £50 a month being ADDED to my arrears. I obviously pulled him up on this and said that do you not mean that this is being added to the loan. He said no according to a new consumer credit act ruling these are now actually being added to arrears as some bright spark said that adding to the mortgage is unfair.

 

I am NEVER going to clear the arrears as i am paying £100 amonth towards them and they are charging me £50 a month. I am sooooooo P****D OFF

 

olives

 

ps this is for a secured loan so I am going to deal with the mortage tommorow

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This is the problem I am having with London Mortgage Company,adding late payment fees onto arrears & monthly installments to arrears instead of paying off mortgage loan.

They are real a**holes arn't they?

 

I have been told by solicitor & financial advisor it is a breach of contract to add interest or any other payments to arrears.

 

Go & get them!!!

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Well the thing is they are saying that they have to do this now as it is all to do with the new consumer credit act. Apparently it is now deemed unfair to us by adding to the mortgage and more fairer if it is added to the arrerars. So apparently this isnt even KMCs fault.

 

olives xx

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:eek: I'll check that out - will read the CCA and see what it says!

 

Of course, just because he said it, doesn't mean he's right......

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My advice is based on my opinion and experience only. It is not to be taken as legal advice - if you are unsure you should seek professional help.

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To true Ell. He was very undersatnding (yes I said it about KMC) and said I agree with all that you are thinking right now before I even said. KMC have turned into mind readers now. God help me. Also to clarify Hippogrifs post as well, it is a case of pay on time for three months then they will consider capitlising. So that will be the only way around these charges I suppose

 

olives xx

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Hi Olives, thanks for your support, I am with you too! Once they grind you down its hard to get back up again, but I can see you're fighting!!

I'll let you know what FSA does for me, if anything.

I guess the other way is to take them to court??

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Taking them too court is something I would like to do, Boot on the other foot and all that, the only question is affordability. What will I win and will it be worth i too cover their costs. I dont mind if I am not profiting as if I win then that would be more than enough but obviously I cant afford to pay any shortafll in legal bills. It will be something to look at in the new year.

 

Good luck

 

olives xx

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  • 3 weeks later...

Kensington repossessed my house in September 2008 and I have nothing. As I hold a big grudge with KMC as at the time i was going through a divorce as well, this was the reason for the late payments. Anyway is there anything i can claim even though they repossessed my house. KMC are on my **** list, i have lost my wife, kids, home. I have no money. At this moment I really have nothing to live for!!

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