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    • Hello, firstly thank you for reading this. I know no one wants a long winded back story. So I’ll be breif. I entered a local store to buy some paint (which I did pay for) I am honestly not a bad person or a theif.   Didn’t have a basket or trolly as was on my lunch break. Whilst picking up the three tubs of paint placed some masking tape in my pocket (it was hanging out of so I had every intention to pay) just didn’t have a hand free. Paid for my goods (forgot about the £4.39 masking tape) I’ve got so much going on and im not well at all (like I say no one cares I get that) also have autism so wasn’t thinking particularly like others do maybe (who knows my minds going around and around) I left the store after paying, was pulled back in by security. Asked for the tape which I gave immediately  shook up. Gave them my ID and details. I was given some paper and told to expect a large fine in the post for their time and the tape and sent on my way. my questions are: I hardly ever go out without support so the ban I guess I can’t go there now for anything (their loss) - ok but is my photo going to be all over with my name? how much am I expecting in the post as a fine? I have sent them cash in the post recorded signed for delivery to arrive tomorrow (incident happened today) for my error. Their Address was on the bit of paper. i have read two posts on this page but they were from many many years ago so I hoped for updated advise please? 
    • V important you read lots of BMW threads too !  
    • So should I send them a new SAR and put my date of birth on it? Or do I need to send them some proof? Driving license? 
    • Thanks so much for your help!! I've emailed them, and when they reply saying they can't do it I'll reply and state my rights. I'm so glad I found this forum, and will read all of the posts I can find and help guides available for the future. Really can't thank you enough.
    • utter BS, doesn't matter you signed it. pers i'd be writing as per the other threads here rejecting the car as not as described under CRA etc and be done with it. as its a debit card you could also do a full chargeback within 120 days to your bank and simply dump the car back to BMW. 100's of like threads to read here. get your ducks inline. make sure you know what you are doing and off you go. dont take any BS from BMW, no matter what you sign it does NOT remove your consumer rights. p'haps it might be on the off chance you are a good manager , a quick phonecall tomorrow saying you dont want it because (no bla bla fitted) it might be resolved in 5 mins..i will guess to date you not tried
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
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      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Cheekiness towards a DCA


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Naughty naughty now how they gonna harrass u?

 

Dunno...:p Guess the postmans gonna have to start 'working out' to get the strength to carry my mail now.... unless they send a van;-):rolleyes:

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They say money talks......mine just keeps saying "Goodbye"

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Gave one sad DCA phone monkey the telephone of another DCA this week... they asked for somebody at work who didn't work in our office at all and I just obliged with passing on a contact number. If they ring back next week I have a copy of the Data Protection Act handy to quote at them!

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Gave one sad DCA phone monkey the telephone of another DCA this week... they asked for somebody at work who didn't work in our office at all and I just obliged with passing on a contact number. If they ring back next week I have a copy of the Data Protection Act handy to quote at them!

Now that would be worth doing on a regular basis.

 

Keep lots of DCA numbers to hand.

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We could all answer the phone as a DCA of our choice :D

 

As far as I'm aware it isn't illegal to impersonate a DCA :confused:

 

Just make sure that you have a face full of spots and are wearing a monkey suit before you answer the call though. ;-)

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They say money talks......mine just keeps saying "Goodbye"

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I used to have a laugh when the DCA for my bank used to call... I'd say "For my security, I've got a password on my account with my bank so if you give me the 1st and 3rd digits of the password, then I'll confirm your security details" then I'd get all sorts of confusion from them. (not hard to do) then after 20 - 30 mins of them not knowing whats going on I'd answer their security questions and say "as I'm reclaiming my bank charges this account is in dispute, Bye" followed by a hang up :p

 

 

So, I got a joke for y'all...:-

 

Why is sperm white and urine yellow?

 

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We could all answer the phone as a DCA of our choice :D

 

As far as I'm aware it isn't illegal to impersonate a DCA :confused:

 

Only a mentally-subnormal 2-year old could properly impersonate a DCA.

Before you criticise another man you should first walk a mile in his shoes. Then, when you criticise him, you'll be a mile away and he won't have any shoes on.

 

Don't get me confused with somebody knowledgeable by all those green blobs. I got most of them by making people laugh.

 

I am not European, I am English.

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Only a mentally-subnormal 2-year old could properly impersonate a DCA
.

 

:lol::lol:

forumbox_top_left.gifforumbox_top_tile.gifforumbox_top_right.gifforumbox_left_tile.gifclose.gif Debt collection library Follow this link to our debt collection library.

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This library is work in progress and will be built up over the next few weeks.

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I Took these to Jos Party last night but they got left over ...don't know why... so I brought 'em to yours instead Mr 'T'

 

Whadaya mean cheapskate!! :p

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They say money talks......mine just keeps saying "Goodbye"

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