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    • statute barring in Scotland is 5yrs from last payment/use date or date of default Notice + 14 days, whichever is the later. dont confuse that with the 6yrs debts show on credit files (DN's 6th bday regardless to payment or not). they'd never get a claim raised by august in 99% of cases . as long all these debts were taken out whilst resident in scotland and you have not moved since taking them out but failed to inform the original creditor before the debt sale....... then stay radio silent until sb date is reached. then if you wish send our scottish sb letter. just remember unlike E&W in scotland debts are extinguished, dead , gone , parrot. once SB'd dx  
    • Hi all, Love this site and it's no nonsense advice, have dipped in and out of the consumer forums over the years, mostly to assure myself that what I was doing was the right thing when dealing with various businesses (almost 100% success rate, thanks in part to reading and more reading here.). Anyway, the time is almost approaching where I might need to ask for some specific help and I have a couple of queries that I can't see definitively answered. Due to financial mismanagement and severe anxiety issues I stopped paying all unsecured debt in December 2018 (one slipped to the first week in Jan 2019 when the last payment was made having rechecked my bank statement from that period - all my unsecured debt direct debits were cancelled in early Jan 2019). This has left half a dozen debts;  a couple of credit cards, a bank loan, Shop Direct and some Hitachi Finance stuff having been sold on and passing the rounds through the usual suspects, Lowells, Link, PRA Group, others related to them, and then back to them again. I have somehow successfully managed to maintain radio silence and avoided anything more worrying than their begging letters.  I have blocked their phone calls and texts, bumped all emails to the spambox and had a chuckle at their desperate letters.  I've never had anybody at the door.  I have been at the same address since before I defaulted and all correspondence comes to my current home address.  I have NEVER contacted them or admitted any debt. In anticipation of them perhaps ramping up action at the last minute I've had a look at my credit report on Credit Karma (rec'd from this very place) and I see that the default dates on these range from May 2019 to November 2019. Also in preperation I've been reading, reading and reading lots here as advised. Obviously being in Scotland there are a lot fewer posts relating to these matters and it's always quite annoying when OP's do not follow up with any outcome on their cases - how rude! This has also left me a bit confused of when I am able to finally breathe easy (although cancelling all the direct debits in Jan 2019 was the biggest sigh of relief as I knew it was all going to be unmanageable and, well, default one, default all.). I've been reading that defaults should be filed 3-6 months after the missed payment but one of my larger debts was defaulted on 27th August 2019 when the last payment I made was 10th December 2018, meaning the first missed payment was 10th Jan 2019.   My query for now is - when should I infer that these debts are prescribed?  From when the payment was missed, or taking the default date plus 5 years from the credit report? The three I have with the May date are moot anyway as either way they are gone  - some letters from Lowell offering me 90% off to settle is what got me thinking these must have been near SB status, however I have one big 10k+ with a July date and another 10k+ at the end of August I am feeling a bit anxious again, even though I know there is nothing to worry about with the begging letters.  Reading the various forums I am not sure why the OC's didn't take action against me when I read time and again the surprise that other posters haven't already been taken to court for lesser amounts - I'm also surprised I've avoided any action this long as there are plenty in this forum and sub forum who are whisked off to the court by the beggers minions after only a year or so after defaulting.  There are no CCJ/decrees listed on my credit report and I have not received any such judgements against me.  I still just regularly receive the begging emails to the spambox, the blocked phone calls and the letters from the they. I'm also reading that there is no need in Scotland to send an LBC so what should I be looking out for to know that the time has come to engage with CCA requests etc? I'm afraid in a fit I threw a lot of the paperwork out but I have a box of stuff I'm going to go through which may have the original letters from the OC's. Thanks in advance for any advice.  
    • I'm at work now but promise to look in later. Can you confirm how you paid the first invoice?  It wasn't your fault if the signal was so poor and there was no alternative way to pay.  There must be a chance of reversing the charge with your bank.  There are no guarantees but Kev  https://find-and-update.company-information.service.gov.uk/company/09766749/officers  has never had the backbone to do court so far.  Not even in one case,  
    • OK  so you may not have outed yourself if you said "we". No matter either way you paid. Snotty letter I am surprised that they were so quick off the mark threatening Court. They usually take months to go that far. No doubt that as you paid the first one they decided to strike quickly and scare you into paying. Dear Chuckleheads  aka Alliance,  I am replying to your LOCs You may have caught me the first time but that is  the end. What a nasty organisation you are. You do realise that you now have now no reason to continue to pursue me after reading my appeal since you know that my car was not cloned. Any further pursuit will end up with a complaint to the ICO that you are breaching my GDPR.  Please confirm that you have removed my details from your records. ------------------------------------------------------------------------------------------------------------------------------------------------------------ I haven't gone for a snotty letter this time as they know that you paid for your car in another car park. So using a shot across their bows .  If it doesn't deter them and they send in the debt collectors or the Court you will then be able to get more money back from them for  breachi.ng your data protection than they will get should they win in Court-and they have no chance of that as you have paid. So go in with guns blazing and they might see sense.  Although never underestimate how stupid they are. Or greedy.
    • Thank you. Such a good point. They did issue all 3 before I paid though. I only paid one because I didn’t have proof of parking that time, only for two others.    Unfortunately no proof of my appeal as it was just submitted through a form on their website and no copy was sent to me. I only have the reply. I believe I just put something like “we made the honest mistake of using the incorrect parking area on the app” and that’s it. Thanks again for your help. 
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Link trying nasty ways to get you to phone back


bigandyuk1
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I was quite shocked to see a severely disabled neighbor struggling down my driveway this morning. I rushed out and helped him. He then gave me a note asking my wife to call Emma on 02920808696. He explained that he received the call last night and had been worried all night because he did not like to go out in the dark.

 

He asked if I knew who it was who had called him and how they got his number, I said I didn't know but would phone the number and find out. I have called the number and the young lady on the other end informed me I had got through to Link in Wales.

 

I gave her a piece of my mind with regards to the worry she had put an elderly man through and told her I would be talking to a national paper about the tactics her company were using to get my wife to call back.

 

I really don't know what action to take over this, but surely it can't be right to call complete strangers who in this case are elderly and disabled and use their good nature to do the DCA's bidding?

 

Yours Thoroughly disgusted by Link

 

Bigandy

The Grand essentials of happiness are: something to do, something to love, and something to hope for.

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They are closed for lunch until 2pm, but I will call them then. If this was the USA I would take an Uzi down to Links office and spray it around a bit......

 

Regards

Bigandy

The Grand essentials of happiness are: something to do, something to love, and something to hope for.

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Back in the good ol' days when Link used to phone me umpteen times a week they tried all sorts, including speaking to my girlfriend and my dad. They messed up big time when they identified themselves to a work colleague and breached the Data Protection Act and OFT debt collection guidelines.

 

They've also tried the "nice" approach of getting young females leaving informal sounding messages and only calling me by my first name.

 

Link are slime, to put it mildly, and I would certainly be reporting their actions to the OFT as well as the media.

  • Barclays: WON!!! It took four months but was totally worth it!
  • Cabot: I'm still waiting for an enforcable agreement, more than a year after requesting it. Go on, Uncle Ken, take me to court if you dare. You know you want to!
  • Elephant.co.uk: VICTORY - they admitted there was no debt!
  • Ashbourne Management (gym membership): Finally got my default removed and out-of-court settlement; I'm not finished with them yet!

<--- If I've been helpful please remember the scales ;)

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PS, Andy, don't call them. It may be satisfying, but getting into an arguement with them will only be counterproductive. Keep everything in writing with them, unless you're recording the call and are completely confident of keeping your cool when talking to this carnival of clowns. :)

  • Barclays: WON!!! It took four months but was totally worth it!
  • Cabot: I'm still waiting for an enforcable agreement, more than a year after requesting it. Go on, Uncle Ken, take me to court if you dare. You know you want to!
  • Elephant.co.uk: VICTORY - they admitted there was no debt!
  • Ashbourne Management (gym membership): Finally got my default removed and out-of-court settlement; I'm not finished with them yet!

<--- If I've been helpful please remember the scales ;)

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  • 3 months later...

Bumping this back up as exactly the same thing has just this minute happened to me. I googled the number and found this thread.

 

Can anyone tell me who they - Link - are? The only money I owe is council tax, as far as I know (!)

 

Thanks in advance.

Halifax Current Account

SAR sent 23 October, special delivery.

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Interestingly we had something very similar happen a few months ago.

Our elderly neighbour knocked our door saying she recieved a strange call from a guy asking if she knew a Mrs xxxxxxx who lived next door. She just said no and put the phone down and came straight round here.

 

The thing is, we only moved into this house in May this year (her other neighbour is an old single gentelman who's lived there most of his life) and the surname they asked for wasn't mine but was VERY similar.

 

It had me worried for days as hubby was away on a business trip in Germany and I was alone with a 2.5yr old....I kept my blinds shut all day.

 

the number was withheld and he left no contact information either.

 

Not heard another thing about it since and the DCA's I owe money to I am dealing with and don't owe anyone else money.

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  • 2 weeks later...

I have tracked this down after remembering who they are and what they're after. The story is I'd made an arrangement to pay, lost the details before I could set up the DD, so couldn't contact them. I therefore waited to hear, and never did until now. Anyway, I wrote and posted a letter yesterday, enclosing a cheque. However, the man has, apparently, just telephoned my 90 year old grandmother asking me to ring. I wanted to do this all by letter as I hate speaking to these people on the phone, but I can see I'm going to have to ring if he's sinking to these depths. What can I say to him to stop him doing this? Is he allowed to do this? I'm at my wits' end. Please help.

Halifax Current Account

SAR sent 23 October, special delivery.

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Thanks, yes, I don't dispute the debt, just honestly lost all means of contacting them.

 

I just really want to shout at this man for what I consider to be disgusting behaviour, but don't know what to say!

Halifax Current Account

SAR sent 23 October, special delivery.

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Thanks, yes, I don't dispute the debt, just honestly lost all means of contacting them.

 

I just really want to shout at this man for what I consider to be disgusting behaviour, but don't know what to say!

 

Then the best way is to make him work for his money and let him know why. OK, you know that you owe the money and intend to pay it, but he doesn't know that.

 

I would phone him and tell him that you intended to pay but because of what he did, you intend to dispute the amount and will be in touch.

 

Then send the telephone harassment letter & CCA them. Don't pay until they reply with a valid CCA. Send a complaint about their tactics, ask for their complaints procedure. Wait for their final reply then forward it to the FOS.

 

It only costs a quid but hopefully it will make them think twice before they do that again

 

Grumpy

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I have to disagree as regards phoning these scoundrels. Keep everything in writing. Make them prove a debt exists and they have a legal right to collect same. Whilst applying for the CCA from them demand a copy of their complaints procedure and complain. For the sake of a quid make them prove they are legally entitled to chase you for the debt. To me that would be much more satisfying than shouting down the phone to some numptie. Besides which they are well used to people shouting at them.

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"just honestly lost all means of contacting them"? Eh? I find that a bit hard to believe! Phone them? Write to them? Their address and telephone number and e.mail details are on the net!!

 

Sounds like they called neighbours as a last try to make contact with someone avoiding them. It was therefore YOUR fault they called the neighbour. Perhaps we should report you to age concern! ;)

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I have to disagree as regards phoning these scoundrels. Keep everything in writing. Make them prove a debt exists and they have a legal right to collect same. Whilst applying for the CCA from them demand a copy of their complaints procedure and complain. For the sake of a quid make them prove they are legally entitled to chase you for the debt. To me that would be much more satisfying than shouting down the phone to some numptie. Besides which they are well used to people shouting at them.

You're right of course

 

I was letting thoughts of revenge get the better of me

 

Sorry

 

(Hangs head in shame)

 

Grumpy

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  • 3 months later...
they are well used to people shouting at them.

 

A nice loud whistle, like an Acme Thunderer, is more effective. Remember, the person at the other end is probably wearing a headset...

Halifax (current accounts, credit card, old mortgage, secured loan)

thread here

 

MBNA (three credit cards)

thread here

firstdirect (a current account, two mortgage accounts, old loans, old credit card)

they've sold my current account. thread here.

 

Royal Mail

Claim issued by former employer Royal Mail, thread here.

I counterclaimed and won. They paid in full.

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  • 3 months later...

OMG

 

Guys, my neighbour has just knocked at my door, telling me she has just rec'd a call from a friend of mine who is trying to get in touch with me, she said she would rather speak to me than (husbands first name) her number is 02920 808696. - Search on the internet - leads to Link.

 

My next door neighbour is rather put out that they managed to call them or even had their number - which obviously rang alarm bells with me!

 

I realised it must be a creditor but how embarrassing for me and my neighbour.

 

I now have to explain who it was calling.

Can they do this - harrassing me is one thing, but not my neighbours aswell!

 

Can I do anything - I'd like to call but I will not give them the satisfaction of returning their call.

 

Is this allowed?

 

If we had the money to repay the debt we would for goodness sake!!

 

I wish they would listen the first time, the hounds!!

 

Squashy

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Whatever you don't DON'T call them. Keep everything in writing. Same as the advice given to others in this thread - send them a CCA request, send them a telephone harrassment letter (informing them you will only communicate in writing) and ask for a copy of their complaints procedure.

 

In answer to your question, NO, they are absolutely not allowed to do this kind of thing.

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I would also write to the Office of Fair Trading and Trading Standards about this. Its not on that they are phoning neighbours under the pretence of being your friend.

Beating the DCA's day by day

 

My fight:

NDR - CCA'd 12+2 passed

Bank of Scotland - CCA'd 12+2 passed

CFS - Win by Technical Knock-out!:lol:

HFC Bank - CCA'd 12+2 passed

Chantry Collections - CCA sent

 

Time flies like an arrow

Fruit flies like a banana :D

 

<---------- Have I given you top advice, have I made you laugh, click on the scales, it won't hurt you! :grin:

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Can I ask a really silly question

 

How do the DCAs manage to find a neighbours phone number

If they only know the street address ... How do they know their name?

Or do they trawl through electoral roles... Do they have access?

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If they know your name and address and you have been avoiding their they can look up via a directory your neighbours. What they will be hoping is that you will be shamed/fooled into calling if they leave a message with your neighbours, I am guessing. Would especially work if you are ex-directory but your neighbours are not!

Beating the DCA's day by day

 

My fight:

NDR - CCA'd 12+2 passed

Bank of Scotland - CCA'd 12+2 passed

CFS - Win by Technical Knock-out!:lol:

HFC Bank - CCA'd 12+2 passed

Chantry Collections - CCA sent

 

Time flies like an arrow

Fruit flies like a banana :D

 

<---------- Have I given you top advice, have I made you laugh, click on the scales, it won't hurt you! :grin:

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well unless the number is ex directory then it is part of the publics ability to find stuff.

 

All they do is look in the electrol role for the name of the tennant at the neighbouring property then once they have the name they can search the phone book for the area. then they have the info.

  • Haha 1

OFT debt collection guidance

 

Please remember the only stupid question is the one you dont ask so dont worry about asking the stupid questions.

 

Essex girl in pc world looking 4 curtains 4 her pc,the assistant says u dont need curtains 4 a computer!!Essex girl says,''HELLOOO!! i,ve got WINDOWS!!'.

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Link rang my OH tonight and didn't even do any security questions, chasing an alleged debt which had been to court and failed. They are serious slimebags. Methinks times are a bit hard for them. MBNA rang my neighbours a couple of years ago and lived to regret it;). Agree with everyone else, regardless of how angry you are, do not ring them back. Everything in writing.

BANK CHARGES

Nat West Bus Acct £1750 reclaim - WON

 

LTSB Bus Acct £1650 charges w/o against o/s balance - WON

 

Halifax Pers Acct £1650 charges taken from benefits - WON

 

Others

 

GE Money sec loan - £1900 in charges - settlement agreed

GE Money sec loan - ERC of £2.5K valid for 15 years - on standby

FirstPlus - missold PPI of £20K for friends - WON

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OMG how do these ppl get away with it.

 

how the hell did they think they would get money out of u if the courts could not GL

OFT debt collection guidance

 

Please remember the only stupid question is the one you dont ask so dont worry about asking the stupid questions.

 

Essex girl in pc world looking 4 curtains 4 her pc,the assistant says u dont need curtains 4 a computer!!Essex girl says,''HELLOOO!! i,ve got WINDOWS!!'.

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Don't know GM - they are obviously trying hard to get their commission. We hear from them about every three months. They actually said to OH we are ringing to arrange a payment plan and he said '£100 a month will be fine' - they seemed a bit confused that he expected them to pay it to him:D

BANK CHARGES

Nat West Bus Acct £1750 reclaim - WON

 

LTSB Bus Acct £1650 charges w/o against o/s balance - WON

 

Halifax Pers Acct £1650 charges taken from benefits - WON

 

Others

 

GE Money sec loan - £1900 in charges - settlement agreed

GE Money sec loan - ERC of £2.5K valid for 15 years - on standby

FirstPlus - missold PPI of £20K for friends - WON

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lol that has to be a good one i might steal that.

OFT debt collection guidance

 

Please remember the only stupid question is the one you dont ask so dont worry about asking the stupid questions.

 

Essex girl in pc world looking 4 curtains 4 her pc,the assistant says u dont need curtains 4 a computer!!Essex girl says,''HELLOOO!! i,ve got WINDOWS!!'.

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