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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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British Gas ongoing problems


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Hello, my name is Chris and aswell as saying hello, am checking my posts pop out nicely.  I have  an ongoing problem with British Gas(which shouldn't have become a problem at all), which has cannonballed into recently involving the Energy Ombudsman, Ofgem and I even, hasten to add our government because I am at wit's end. I have a couple of questions. What I write is likely to be mammoth size, I really would like to indicate why I am at wit's end, and as far as I am concerned (conjecture and opinion) its an indication of the inadequacy of our country's system that since and including John Major has been deliberately brought in to be such. Anyway hello and my 2 questions are 'Can I post photos and if so how, are there any instructions?'  and secondly,  'To what extent can I mention names in what I post, first names only, second names? only, both allowed where known? quoting or gist acceptable, do I need to even though its case and should be anyway, state it's a truthful and honest account?'  It's been ongoing for over a year now on something which I am guessing should get sorted in maybe a month for most people, and I would actually like to go into fuller details than I've even said to them because I feel its important you know that I HAVE been significantly hindered and am living under that still as I speak/type. 

Hello, my name is Chris and aswell as saying hello, am checking my posts pop out nicely. 

I have  an ongoing problem with British Gas(which shouldn't have become a problem at all), which has cannonballed into recently involving the Energy Ombudsman, Ofgem and I even, hasten to add our government because I am at wit's end.

I have a couple of questions. What I write is likely to be mammoth size,

I really would like to indicate why I am at wit's end, and as far as I am concerned (conjecture and opinion) its an indication of the inadequacy of our country's system that since and including John Major has been deliberately brought in to be such.

Anyway hello and my 2 questions are '

Can I post photos and if so how, are there any instructions?'  and secondly,  '

To what extent can I mention names in what I post, first names only, second names? only, both allowed where known? quoting or gist acceptable, do I need to even though its case and should be anyway, state it's a truthful and honest account?' 

It's been ongoing for over a year now on something which I am guessing should get sorted in maybe a month for most people, and I would actually like to go into fuller details than I've even said to them because I feel its important you know that I HAVE been significantly hindered and am living under that still as I speak/type.

 

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Not quite sure what you are trying to say but anyway please could you avoid posting solid blocks of text because it is extremely difficult for people to follow – especially if they are using small screen such as telephones.

I have restructured your post above. Properly spaced and punctuated please.

Thanks

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No need to post photos and no need to add names of people you have had dealings with.

Just provide a short summary of what problem you are facing and a chronological list of what has happened until now. 

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 

 Have we helped you ...?         Please Donate button to the Consumer Action Group

 

If you want advice on your thread please PM me a link to your thread

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Posted (edited)

I view what '"bankfodder" said very rude.

How he started it was literally an unnecessary comment AND RUDE,

what was said was understandable so to reply with frankly a worse for informing (in his case where a necessary specific should be) is frankly ridiculous

and read his reason for editing too,

and read punctuation in main piece (on a cloud, above a person, RUDE!) especially bearing in mind what I now say next.

My post was in the 'Welcome' tab/section as you people know.

You guys have moved it.  Username "Unclebulgaria67'" retitled my title which was 'Hello' with a capital H to what he's changed it to referring to British Gas.

I have a screenshot saying it was him/her!.

YOU MAY NOT LIKE THE FACT YOU WERE RUDE TO SOMEONE POSTING IN THE WELCOME AREA BUT YOU WERE, PLEASE PUT IT BACK HOW IT WAS and where it was,

coverups aren't very nice and I notice "bluenosebear1987" has changed his street talk 'broh' style comment away from end to his sentence.

What was infront of BF was understandable and part of a hello intro!!!! thus fuller explanation was unnecessary.

Please put it back in the Welcome Area and stop being dishonest, and put the title back to "Hello".

(I see in your moving the post from Welcome Area to here and renaming it away from Hello you have also removed Bankfodders curt

[WHERE succinct should be

(as there wasn't much wording space in that tailored for small explanation area)] and rude comment insert).

 

Edited by dx100uk
we dont want a block of text..this is not facebook..it's a forum
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The title was changed so that people know the issue and the company we're dealing with. "Hello" isn't a very good title. 

The post was moved from the "welcome" channel to the Utilities sub-forum so that it's in the correct place for you and others and to ensure any help received is correct.

There is no cover-up here, everything is public.

And most importantly, no one was rude.

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We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHER

 

Have we helped you ...?         Please Donate button to the Consumer Action Group - The National Consumer Service

If you want advice on your Topic please PM me a link to your thread

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now do you want help or just come here to rant at the 1st chance.:noidea:

is this indictive of why you have this issue with BG?

there isn't one really just you being pedantic?

now give us a chance to decide lets have some info.

we don't accept .jpg picture files as they are displayed directly to screen whereby anyone members or not can see them, hence we require a multipage pdf properly redacted.

theres a good upload guide to read on that.

so ball is your court... we still would help our worst enemy regardless .

dx

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please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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