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Found 15 results

  1. Don't know if we are allowed to mention names here, but here goes anyway. Interested to know if a letting agent can legally switch energy suppliers on a house up for rent without notifying or seeking authorisation from the Landlord/owner? Discovered that Countrywide 'sold' the contract to E.on, (who incidentally have a whole department dedicated to that company). Countrywide get a fee (although E.on would not say how much this was) and E.on get a new customer (we know how apathetic most people are on changing their suppliers) on any tariff they choose to set. E.on said they too
  2. Hi I have been staying at a property for about 3 years now and have just moved out end of last month. There is a dispute on the return of the deposit due to the claims of the landlord to paint the whole house and pass half the cost to us when we moved out. The house was not newly painted when we moved in 3 years ago. And our justification its just a normal wear and tear and it seem like he is trying to pass the cost for re-painted 'old for new' on his property. Since we raised the issue of dispute, only then we realised our monies was not deposited into any scheme. Then a few d
  3. Currently have an AST due for renewal. Have paid £70 for the letting agent's "contract fees" for 12 months renewal. However, since this me and my partner, whose father was guarantor, have split up. She has moved back with her parents and is looking for her own place, and we have mutually agreed that I can continue living in the property. The contract has not yet been signed and needs to be done soon. The main problem is I have no family who could act as a guarantor, and the letting agents insists on one. My ex partner's Dad has said he would be a guarantor on a 6 monthly basis. It's a nic
  4. Hi I hope this is the correct forum for my post. I'm a private tenant and have been in my current property under a Statutory Periodic Tenancy for six years. Last year, due to illness that prevented me from working for 4 months, I fell into rent arrears. The letting agent has now served me with a Section 8 Notice using ground 8 for more than 2 months rent arrears and also grounds 10 & 11. The notice period has now expired and the letting agent begun court proceedings a couple of days ago. The letting agent periodically shows up unannounced at my property to "check on me". He keep
  5. Hi I have done application for renting a flat in Witney. I have paid reference checking fees initially and after my references are passed, Estate Agent has asked me to pay half rent as a holding deposite. Which I have paid then he comfirm me moving date 1/11/2011 and time 9:00 am via email. So I had handover notice to my current landlord and let him know that I am moving out. Trouble: Day before my Estate Agent has called me to tell that "I will not have flat on 1/11/2011 as landlord informed that the old tenants wants to stay there". I have really tough situation
  6. Hi,I moved out of an apartment on 21st May, post which the landlord promptly sent a note to the letting agent to return/release my deposit of 1000 GBP.It is 27th June already and the letting agent has not returned my deposit.On enquiring, first they sent me an e-mail stating that the deposit scheme is delaying the release of deposit. On enquiring with the deposit scheme, I was told that the deposit scheme runs on a insurance basis and does not hold the deposit.They advised me that I persist with my letting agent and then if I am finally convinced, raise a dispute with them, following which it
  7. Hello all, I went to view a residential property yesterday to let. Whilst at the property the agent showing me around stated that the total fees that would be charged would be around £300 to £350. She did not give me anything in writing. I really liked the property and as soon as I left called the office and paid the £300 holding deposit (seems a bit high to me), as there were other people viewing the property straight after so I wanted to make sure I got in there fast. I got a call about an hour later from the agent saying that the other people who viewed the property after
  8. We agreed to rent a house with a £500 holding deposit based on moving in on a certain date. Just days before the move in date, we called the agency to check all was ok and were told that there was a serious problem. The previous tenants had refused to leave and court papers had been served to get them evicted. This meant that we weren't able to move in. We tried to come to a compromise with the agency about a new date but they were useless at keeping us informed about the progress of the court case and they kept moving the move in date further and further back. As the end of our previous
  9. HI This is the first time ive posted but really need to help or understanding my rights. Last December 2010, I had an issue with the boiler in my house breaking, resulting in no hot water or central heating. This was reported to the Letting Agents who in turn reported it to the landlord. After a week of calling every day, and having to heat an old terrace house with electric heaters with extra cost in electricity the landlord authorised the letting agents to send out a plumber who fitted the boiler with a new circuit board. After a while we noticed that we were unable to alter
  10. I’m hoping someone here has some information and can help me make some decisions too. Basically I moved into a new property last September with my partner. It’s rented from a nice couple who moved abroad and managed by ‘Paul Simon Estate Agents’. Since the start things have been pretty bad with our agent. First – and mainly - the toilet flush broke, and there were a few other small issues. These dragged on for months, right up past Christmas till January. Getting things fixed was a slow business. Most of the time, the agents didn’t return calls or keep appointments. The plumbers/builders
  11. Hi, Not 100% sure of my rights/obligations here, so any help would be greatly appreciated! The LA which my LL used to manage the property on an AST which had fallen into periodic tenancy vanished without trace at the end of February. At the start of March, I recieved a telephone call from the LL informing me that no further payments were to be made to the LA, and that she had not received the rent payment for February. The LL confirmed that she had spoken to the LA before they 'vanished' and that they infoermed her they had recieved the rent, and would pay into heer account. Accordi
  12. I have some issues with my LL, and have spent many an hour hammering the internet for information – I require additional clarification on what I’ve found out so far, any advice would be much appreciated! I have been a tenant with the same LA for over 2 years and lived in two properties through them. I moved into my current rented property in September 2009, when my LL purchased the property I was renting at the time, and I agreed to rent her property through the same LA. In January this year, the LA asked that all payments should be made to them in cash as they were ‘having problems
  13. I started an AST via a letting agent on 11/12/2009 to 10/12/2010. I paid a £600 deposit. In november 2010 I recieved notice that the flat i was renting would be repossessed on 7/12/2010 as the landlord had not kept up with the mortgage payments. I spoke to the letting agent and agreed to move out at the end of my tenancy agreement. I moved out and handed the keys back to the letting agent and they completed the final inspection. They confirmed that my deposit would be returned to me in full without deductions and that their manager would be in touch with how I make a claim for my deposit.
  14. Hi, I have moved into a 2 bedroom flat and I'm paying £600 a month way over the odds for the area, there is an electric shower which was one of the main reasons i chose it, which does not give hot water however about 7am sometimes it does give slightly warm water, the letting agents however say because the bath does have hot water they will not fix it, we had problems with not knowing how to even turn the hot water on at all at the start and they said we are guinea pigs for the flat and worked it out. My question, is there anything i can do about this shower? Anyway i can force them to fi
  15. I am wondering if it just I am failing to understand how things work or is this completely off the charts. The story so far: I am currently renting from a private landlord. Want to move to another house. Found a more or less decent property to rent from a private landlord, Reed Rains is an agent. Put an application in and after lots of documents provided on their request (copy of passport, bank statements, utility bills etc..) and about 200£ paid for this the references went thru ok. Now I have received a letter from Reed Rains saying that references and credit check
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