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Found 8 results

  1. Hi folks OK, here is the scenario: Saw a flat, the next day called agent to say I liked it.They asked for a holding deposit of nearly £500, which I paid. After paying this holding deposit, they sent me the next day information about references they would require and stated the terms of the holding deposit. That being, if I failed the credit check, they would keep £100 but return rest. If the landlord pulled out, they would return all of it. If I pulled out, I would lose it all. They also included a credit check form to fill in for a company called MARAS - I have never read
  2. I have claimed against a property agent for return of my 'non refundable' holding deposit in the small claims court. After mediation, which has failed, I have understood that the agent has three things points that he will make: 1. that I knew it was a non-refundable deposit 2. that he took the property off the market and 'lost' potential clients 3. that when he subsequently let it he had to accept £20 a week less in rent. My points against these are: 1. I paid the deposit by phone, he emailed the receipt which revealed it was non-refundable if I did not take up the tenancy, but r
  3. Hi me and 2 friends put a holding deposit down on a property last week on a verbally agreed monthly rent. Now we are completely at fault, as one of us went down to pay the holding fee and sign the paperwork. What she did not notice was the monthly rent amount which differed to what was agreed when we were speaking to the estate agent. We are now pulling out of this offer, as the monthly rent is unaffordable, and we completely accept that we are liable to lose the £500 fee as was stipulated to us when we agreed to pay it. Now the agent is trying to charge an extra £500 which crucially i
  4. Hi me and 2 friends put a holding deposit down on a property last week on a verbally agreed monthly rent. Now we are completely at fault, as one of us went down to pay the holding fee and sign the paperwork. What she did not notice was the monthly rent amount which differed to what was agreed when we were speaking to the estate agent. We are now pulling out of this offer, as the monthly rent is unaffordable, and we completely accept that we are liable to lose the £500 fee as was stipulated to us when we agreed to pay it. Now the agent is trying to charge an extra £500 which crucially it DOES s
  5. I would really like some help, my friends and I, 4 of us, wanted to rent a 4 bedroom flat. It was advertised for professionals only, but I thought i would ring anyway as we are on placement this year and so have all been working, and will be fourth year students, so sensible and hard-working! The letting agent said that this would be fine. One of us went to see the property and liked it, so I paid a 250 GBP holding fee, and a 150 GBP admin fee. The letting agent told us not to tell the landlady we were students and i originally filled out the tenancy application form staying i was a student an
  6. Hello all, I went to view a residential property yesterday to let. Whilst at the property the agent showing me around stated that the total fees that would be charged would be around £300 to £350. She did not give me anything in writing. I really liked the property and as soon as I left called the office and paid the £300 holding deposit (seems a bit high to me), as there were other people viewing the property straight after so I wanted to make sure I got in there fast. I got a call about an hour later from the agent saying that the other people who viewed the property after
  7. We agreed to rent a house with a £500 holding deposit based on moving in on a certain date. Just days before the move in date, we called the agency to check all was ok and were told that there was a serious problem. The previous tenants had refused to leave and court papers had been served to get them evicted. This meant that we weren't able to move in. We tried to come to a compromise with the agency about a new date but they were useless at keeping us informed about the progress of the court case and they kept moving the move in date further and further back. As the end of our previous
  8. I found a place that I liked and paid an £800 holding deposit to an agency. They sent through an acceptance document and T&Cs confirming the move-in date, the deposit taken, rental ammount etc. but this was all 'subject to contract'. This was 6 weeks before we were due to move in. 2 weeks later we got an email from the agent saying that the landlord wanted us to move in 3 days earlier than agreed. We said no becuase we already had an overlap between the old and new rentals so we didn't want to pay extra rent. A week later we got another email requesting that the move in date be change
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