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Found 7 results

  1. Daughter moved into student rental on 1 sept 2017 had set up her own energy supply on a dual fuel deal at a great price with scottish power take over date was 12 sept. on 2nd sept before it was taken over by sp from british gas and sse, a company called Snowdrop energy hijacked it and took it over. problem is now when snowdrop return gas/elec to british gas and sse who will have to put her on standard rate which is way more than she would have been paying with her new supplier scottish power. Can she get compensation from somewhere for the price difference and the s
  2. I've recently paid off a loan and checked my credit record to ensure it was correctly settled.. when I've seen a default from TalkTalk dated Feb. Despite clearing off a £4k loan in 10 months, I've been screwed by a £65 default courtesy of TalkTalk. Essentially I cancelled my TalkTalk package in August, prior to moving house. I thought nothing more of it (and received no correspondence) until this mornings discovery. Apparently I've defaulted on £65, I presume the final payment? Now my issues revolve around the fact that I had no knowledge of this situation, and - to the best of my kn
  3. Don't know if we are allowed to mention names here, but here goes anyway. Interested to know if a letting agent can legally switch energy suppliers on a house up for rent without notifying or seeking authorisation from the Landlord/owner? Discovered that Countrywide 'sold' the contract to E.on, (who incidentally have a whole department dedicated to that company). Countrywide get a fee (although E.on would not say how much this was) and E.on get a new customer (we know how apathetic most people are on changing their suppliers) on any tariff they choose to set. E.on said they too
  4. Hi My ex-partner has set up accounts with NPower and Severn Trent in my name, the NPower one has been sorted luckily as I knew the Electricity Act and made a complaint, basically surrounding the fact that I was not the occupier therefore no contract exists. I've raised a complaint with Severn Trent, but does anyone know the actual legislation around water rates?
  5. I have been under a strange assault over past 3 months. Started with a my energy supplier Scottish Power (SP) calling me to say am leaving them when I had not asked to do so. They were as confused as self and reinstated direct debit dual energy account which is up to date and in credit rather than debit. Then letters to a Mr *** arrived at my address from British Gas (BG). As I am in flat x of No 5 I asumed this might be a mistake and might be a new tenant arriving who had done so and left letters on top of mailbox. No pickup. No sign of Mr ***. Then following
  6. Hi everyone, my friend recently applied to their mortgage company for some extra cash to do some home improvements. To their great surprise they were turned down. Nationwide stated that the reason for not getting the extra cash was due to their CRF. After further calls Nationwide finally admitted that the mortgage was in arrears of approx £50. The arrears was due to Nationwide messing up their calculations when they took a short agreed mortgage holiday in 2010. It appears that Nationwide have never mentioned these arrears to my friend before (no letter was sent) and simply posted them o
  7. Hi! I was a happy Scottish Power domestic gas/electric customer for many years. All payments by monthly DD and up to date. Then in Sept 08 I was erroneously switched (both supplies ) to BizzEnergy (a business supplier) I immediately contacted Scottish Power, they investigated and their Erroneous Re-Registrations Team eventually wrote back saying "Bizzenergy have transferred your gas and electricity by mistake. Your supplies will be transferred back to Scottish Power" A couple of months later, my gas was back with Scottish Power but not my electricity. Many phone calls ensued, "
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