'LET DOWN BY MY COUNTRY' Hero war vet, 50, who was Prince Charles and Diana’s driver left homeless sleeping in bushes and feeding off scraps READ MORE HERE: https://www.thesun.co.uk/news/5551197/hero-war-vet-50-who-was-prince-charles-and-dianas-driver-left-homeless-sleeping-in-bushes-and-feeding-off-scraps/

Hi there CAG Community. I recently bought a new (ex demo) cooker from a retailer in Birmingham at a fantastic price (£200 quid less than standard retail), the retailer does not deliver to Cardiff, so they said i would need to arrange my own collection & delivery. I found Parcel Hero on the tinterweb & after inputting all the details (including a full product description) they came back with a price of £49 for a next day delivery. Unbeknownst to me at the time, cookers are on their prohibited list. The following day they collected the shipment (via TNT) who then took it to their nearest hub (Llantrisant, nr Cardiff) to be readied for delivery to me. I took a phone call the next morning from the retailer, who said that TNT had called them (why?) to say that the parcel had been damaged, I called TNT & they confirmed that they had smashed both the oven & top oven doors & the cooker would not be put out for delivery until they had been given instruction from Parcel Hero. I called Parcel Hero to say that a broken cooker was no good to me so could I send it back to the retailer in Birmingham whilst they sorted the damage. It was at this point that they said that cookers were on their prohibited list & as such they (nor TNT) were liable for any damage.....So as it stands, I have no cooker (its back with the retailer) & am £400 quid out of pocket. I have photos of the cooker before shipping & after showing the damage along with copies of online chats & email correspondence I have had with Parcel Hero I wanted to know, 1: Do I have a case for claiming a refund for the damage based on the fact that the item was clearly labelled as as a cooker, both with my initial on line enquiry & with stickers on the packaging 2: Should i just write off the £400 quid & put it down to my own stupidity (cheap is never good folks!) 3: What should i do with the remains of my cooker? 4: Anyone else had similar issues with Parcel Zero & what was the outcome? Thank you in advance for taking a look at this. Tred.

?? http://www.msn.com/en-gb/news/uknews/war-hero-who-lost-both-legs-in-afghanistan-no-longer-allowed-treatment-at-english-hospital-because-hes-scottish/ar-AAoX9ON?li=AA59G2&ocid=ientp

READ MORE HERE: https://www.gov.uk/government/news/final-effort-to-find-family-of-world-war-2-hero-clifford-granville-shaw

Parcel Hero is generally a very decent company. However, when they get it wrong they get it wrong big time. I'm still waiting for a parcel containing various items which I ordered from a company in London. Because of the Christmas rush I paid extra for the courier service. In fact instead of paying about £16, I paid over £40. It should have been delivered next day. Starting off in the UK, my goods were sent to Germany - then to France then back to Germany then back to France. Now they are in France - with no tracking information as to when they might eventually get to me. I have been hanging around for three days - and looks like a 4th is coming up. My queries were being handled by a very nice sounding guy called Richard Mileham - Then I got this reply from a guy called Tej Thanjal ________________________________________ Then when it still didn't arrive and I said that I would want my money back, Tej wrote back:- What a small minded quibbling little reply. Does this seriously represent the customer-facing attitude of Parcel Hero? I replied:- and I'm now waiting for a response

Hello, Firstly I dont expect or want sympathy for my plight. Cut a long story short i was a very successful business owner that made a lot of money almost overnight...i then discovered drugs, alcohol and prescription drugs and ended up losing the lot and am now penny less with a wife that works 5 hours a week and an 18 yr old son that because of me suffers from depression. I am going into gov funded detox and rehab in 2 weeks time for 4 months to deal with my problem and my depression , i have an outstanding claim for ESA and have not yet had and answer from them. I fully realize this situation is of my own doing and an hour does not go by where I dont regret my stupid actions. Thankfully we do not have a mortgage but are really struggling to pay the bills etc.... I HOPE to get ESA.....will this happen ? If i do get ESA it will not be enough for my family to live on whilst im away for four months in recovery..... is there anything else I or my wife can claim whilst im away ? Many Thanks

I bought a Kodak Hero 5.1 Printer from Currys in January 2012. Recently I have noticed the print quality is terrible. The colour prints perfect but the black is faded and missing despite putting a brand new ink cartridge in less than a month ago. I went through Kodak's support service on their website and after following all the instructions with regards to the missing print it says my printer needs a new printhead. Now a new printhead is going to cost me as the printer is out of warranty but surely a printer should last a few years. My last printer was an Epson and I had that for 4 years before giving it to a friend who still uses it on a daily basis!! Do I have a claim against Currys under SOGA as the printer has developed this fault within 2 years or would I be better off buying a new printer?