Hi everyone, hoping this is a relatively straight-forward one.
I am a member at Clifford Health Club (Nottinghamshire), which use Ashbourne Management for their membership payments.
I emailed Ashbourne as I have moved house and I was wondering if I could end my membership as the gym is now a bit out of my way.
Ashbourne replied saying I had to have moved 15 miles away, I haven't quite moved 15 miles away, fair enough I don't meet that requirement. It'll be a bit irritating but not the end of the world.
The bit of the email that confused me was the opening sentence,
"The c