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Found 6 results

  1. Hi there CAG Community. I recently bought a new (ex demo) cooker from a retailer in Birmingham at a fantastic price (£200 quid less than standard retail), the retailer does not deliver to Cardiff, so they said i would need to arrange my own collection & delivery. I found Parcel Hero on the tinterweb & after inputting all the details (including a full product description) they came back with a price of £49 for a next day delivery. Unbeknownst to me at the time, cookers are on their prohibited list. The following day they collected the shipment (via TNT) who then took it t
  2. Hi all, I'm here to see if anyone can guide me on my rights please as sofa I've just found a brick wall to bang my head against! I sold a guitar on eBay and sent it via Parcel Force 48 fully compensated at slightly more than the guitar was valued for peace of mind to the buyer. The guitar was in a thick padded Gibson case (soft type) that lots of inbuilt protection. The guitar was then put in a slightly modified cardboard guitar box and wrapped tightly so there was no room for it to move around. The box was then covered top to bottom and around the middle in white and red fragile tape so
  3. hi i have been with bh for over 16 years only missed 1 payment in all this time ,,i was wondering who is liable for accidental breakage of phone screen as i have been paying bh the osc which does say its covered for any damages ty
  4. We park on the road outside our house, as we have no driveway. The neighbour across the road has a drive, and has a recently upgraded his car to a giant 4x4 on motability. When we're both parked outside, he has been having some difficulty getting into his drive, but usually manages it after a few minutes. The other morning, we found that my OH's car's tail light has been smashed, at the right height for the bumper of the 4x4 to have hit it, but all debris had been cleared away. Another set of neighbours says that they saw him attempting to enter his drive, and thought that they sa
  5. Hi, I don't think I've got any options but to cough up for an expensive repair, but thought I'd check with the knowledgeable people on here first. My HTC One X phone fell about 2ft off my computer chair onto the carpeted floor and the screen has shattered. I couldn't believe it! I know they are delicate, but this model is specifically advertised as having impact resistant "gorilla glass." Do I have a leg to stand on with "fit for purpose" or similar - there must be some expectation of a mobile device being able to survive the rigours of daily use, including the occasional innocuous
  6. Hi all, I ordered a honey and bee pollen from Bulgaria worth £300. The sender is a shop there. He took the parcel to Bulgarian firm Speedy, they checked the contain, accepted the way the parcel is packaged and took it from there. I paid in advance for all of that. The shop does not operate policy to refund money abroad. In the end of the day they have kept their part of the deal - sent me the package with everything inside. The package went smooth - I checked online tracking page of Speedy-Bulgaria. In Germany, where the parcel had to be given to DPD the parcel suddenly stopped for a we
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