Parcel Hero is generally a very decent company. However, when they get it wrong they get it wrong big time.
I'm still waiting for a parcel containing various items which I ordered from a company in London. Because of the Christmas rush I paid extra for the courier service. In fact instead of paying about £16, I paid over £40. It should have been delivered next day.
Starting off in the UK, my goods were sent to Germany - then to France then back to Germany then back to France. Now they are in France - with no tracking information as to when they might eventually get to me. I hav