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Found 14 results

  1. Hi everyone, im new here and i have a problem with a used car that i bought from an independent car garage which located in Manchester and I live in London by the way. the car was described as a fully loaded with parking sensors and AC, and park assist, and more. I took and drove the car from Manchester to London on the 27th December 2017, and I found out that the AC and the parking sensors are not working. I returned it back to the dealer on the 18th January. He refused to fix these problems as he said he gave me just engine and gearbox warranty My question is: doe
  2. ,y wife and myself recently purchased a used car. we should of checked the car a lot better than we did, but we had a very distinct specification in mind we checked the parts we really wanted. once home we looked more closely at the car and compared it to the description that was on the adverts on line, and it was missing quiet a lot of the items described. although these items were not ones we set out to look for they are one that will alter the cost significantly come resale time. the garage in question wants nothing to do with it. whats my best way forward?
  3. We have just returned from a long weekend in Amsterdam. We booked the hotel through an agency (Amoma) who seem to be based in Switzerland and paid by credit card, just under £500. Link to the web page describing the hotel (Hotel Omega) is here https://www.amoma.com/hotel.php?id=98575&key=2017020520170206120500002050000205000000000672&page_num=0&sessionKey=LSEtZE1DbzR4cFJWNU1INldVdSsrWUtENGdwWTZzUzFPaUc1UElMdlhwSDMrNFhhLzdaK3ZuQWIyczdJUVIwOFdISTBaYnpzRGhub3RiUXliSXlFQUczSklyQmM0SE1YZGh2&hotelname=omega&f_ref=&tar=00000&price_ranges=0000&districtId= We made t
  4. Hi Just wondered if anyone had any information of time limitations when an item is not as described? I purchased a chocolate faux leather bed frame from Argos in Jan 15 it was delivered in 2 boxes in March 15. For various reasons we have only today opened the boxes and have found that while box 2 of 2 contains a chocolate coloured headboard, box 1 of 2 contains the side and bottom panels in black! I called Argos Customer Services today and the young lad (following a script) said there was nothing they could do as it was 5 months past the 12 months guarantee. A
  5. Hi. I would like some advice please, what can I do? About a year ago I purchased the Curve Nursery Furniture set from Argos for a lot of money. It was fine and never had any problems until recently when we turned it into a toddler bed. The bed is full of holes where the screws were for the original cot design, if you look at Argos' image (attached) the item is portrayed with no holes at all - obviously a photo shopped image). Also the under bed storage drawer no longer fits under the bed, meaning I have lost a large storage area and have a huge drawer I now have
  6. I wonder if any one can help me I recently purchased a nearly new Giant road bike off ebay. It was advertised as in very good condition. They did not mention any thing about any problems with bike. I paid by paypal using money already in in my PayPal account. Bike was shipped to me already built sent by specialit courier. When recieved bike it was not as described. Brakes dont work gears don't change properly, parts of gear system are bent and back wheel is bent. I contacted seller to complain and there reply was these problems where not present when tested bike before sending. They
  7. I bought a used car from a dealer back in December 2014. the car was advertised with features which were later not found in the car such as parking assists, start stop technology. I found this a week after purchasing the car when I tried to use them. I contacted the garage and they refused to take responsibility stating their t's&c's - they have a 'please note' section at the bottom of the advertisement stating 'garage is not responsible for any missing specifications as there is always some variations with the models, it’s the buyers responsibility to check features prior to buying’ , whi
  8. Recently we had our bathroom done and ordered some glass splashbacks from an on-line company called Cameo Glass to fit round our wash basin. When we ordered custom made white glass splashbacks (for some £200), we (reasonably, I hope), expected something made from opaque white glass. Nothing on their website suggests otherwise, though we now know competitor websites do make it plain that this is not the case. What turned up was white back-painted "clear" glass. This wouldn't in itself be a big problem if they had actually used truly clear glass. What we got has a di
  9. Hello, I am new here but have referred to the site quite often for advice. Unfortunately I now have my own problem. I have a Fashion World Online Account and have ordered without problem since 2013. Recently I ordered a Tutti Bambini Cot Bed for my new grandson. I have copies (screenshots) of all details in the advert and do this as a matter of course now. My son advised me that the bed was delivered this morning but without a mattress. This cotbed was £199 plus a delivery charge from FW of another £10 plus their £3.50 on top......fine. I looked at the adv
  10. Just a general question I ordered a banner to be made up, sent the design etc. Company emailed saying that they will have to change a few things to fit all the words on the banner. Banner was to be deliverd by xyz date by a private courier. Company stated that on receipt i had 24 hours to proof read the banner or it will accepted that i have no complaints. Banner did not arrive on agreed date but the following day. Company is blaming the courier company for putting the wrong postage label on the parcel. The day it was delivered i was in a meeting 200 miles
  11. Hi, I've just bought an item of furniture from an ebay private seller. It was advertised as "used but as good as new with no marks". I got a friend to collect it as it was a 6 hour round trip and I just couldn't get there. I was horrified when I saw the state of the table - clearly scratched & marked. I expected some wear & tear as its vintage, however because of the distance, I only bought it because of the way she described it. It was paid cash on collection. I understand by ebay that they can only ask her to refund me but they can't
  12. Hi, Looking for some advice/input/opinions on this little brain twister of a problem. Looked at a vehicle on autotrader that was quite a distance from us, at the time transport that far was an issue. When i spoke to the dealer over the phone i waa told that the vehicle was 'mechanically perfect'. It was this statement that convinced me to buy the car. I paid a deposit by debit card, a large amount by credit card and the remainder by bank transfer. I then paid for the vehicle to be taxed with the credit card. I arranged transport and paid for it to be delivered by a third party.
  13. I recently bought an expensive guitar from a store online (it has a physical shop as well). The store was selling a limited edition fender guitar £50 cheaper than its competitor. It was wrongly described as having a special set of pickups which was the reason i wanted this guitar. When it arrived it did not have these pickups. (they sold me a cheaper guitar with lower specified pickups) The store has offered me a full refund but it will now cost me another £100 to buy the correct guitar (which has the correct pickups). I also entered into a credit arrangement with the stores credit agency
  14. Hi, I bought a focus st from a car dealer described as "cat d due to wheels and interior being stolen while it was on a forecourt" It turns out it has been in a collision and that is why its was a cat d. I can prove this to be true+ there is only 1 entry on insurance register.When i took car in local ford dealer for a slight misfire problem they told me airbag light wasnt working and airbag module was full of crash data,module was repaired and light still didnt come on.....A car electrician had a look and found airbag led- bulb was missing,old airbags have been reused i think too as airb
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