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    • 1 Date of the infringement 29th May 2023 2 Date on the NTK [this must have been received within 14 days from the 'offence' date] 2nd June 2023 PDF scan done Redacted and Attached 3 Date received 8th June 2023 4 Does the NTK mention schedule 4 of The Protections of Freedoms Act 2012? [Y/N?] No, not directly but has some wording about transfer to keeper 5 Is there any photographic evidence of the event? Yes, Entry and Exit times 6 Have you appealed? [Y/N?] post up your appeal] Yes, Panicked thinking JustPark had not updated Alliance with payment details HOWEVER not revealed the driver id Have you had a response? [Y/N?] post it up I think so (very brief email, saying appeal failed, due to OVERSTAY of 17min) 7 Who is the parking company? Alliance Parking 8. Where exactly [carpark name and town] Harlyn Bay, Cornwall For either option, does it say which appeals body they operate under. IAS   This PCN is similar to @Kahunaburger in that it was a bank holiday weekend and car park was rammed. It was a very hot day, and we were first time parkers in this car park (not knowing the Alliance ANPR Scam in play). We entered the car park looking for our friends who were 2 mins ahead of us. As the car park was in overspill mode there were 2 other fields open and after doing a circuit gave up looking and after a few more mins trying to find a space parked up on the grass at the top of the field. N.B. There were no signs anywhere near us. We had to unload the kids, dog and beach bags etc .. and most importantly water the dog as he was so hot. Then made our way across the fields to the parking machine. As it was so busy there was a big queue, so attempted to book with justpark (which took an age getting a signal). Eventually paying for 4 hours. Upon leaving we were notified by Justpark that our time was up so proceeded to make our way back to the car, and within 6min had left the car park. So it was 11min to make the booking on JustPark and 6min after our 4hr time was up.   On 5th May 2024 we got a Letter of Claim and decided to post up here .. As for next steps, we guess from others post on this forum we understand we need to write a "Snotty Letter" with a few key points. Has anyone got best advice? otherwise we'll cobble something together from others posts. AllianceParkingScam-NTK+LOC-Jun23.pdf  
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    • Hi, New to the forums (but can see I will become active). I recenttly changed fixed line/broadband suppliers. They are not that cheaper than my incumbents were. However, I foudn out their service levels for technical support are woefully inadequate. Basically business hours Monday to Friday and Saturday morning. I had an issue where I lost all aserve (phone and broadband) on Sat eve and they did not pic up the ticket untiul this morning 9am (Monday), and they say between 24 and 48 hours before will get in touch. So, between 2.5 and 3.5 days I will be without service - add a day if this happened on a bank holiday weekend. I purchased it online from a reputable comparison/switch site, and there was nothing to indicate such poort SLAs, nor easily found on the web site of the provider. In fact, their out of hours recorded telephone message states that one can get support 24 hours on their website, which turns out to be their FAQs. I will go through ther T&Cs foresincally, however, assuming they contain the service level agreement (buried in there at section 10, it looks like), do I have any rights. I would like to void the contract without having to pay it out because they do not meet the standards one would (or shoudl) expect of a Telco without making it obvious before purchasing. I know there is a 14 day cooling off period, but, especially with the reliance on broadband (and the fact I live in a rural area, so the alternative of mobile boradband is not practical), there would be an obligation for the supplier to be very clear of the SLA?   I know I can try an OFCOM ombudsman, but would like to understand my legal standing before I try.   Kind regards, JA  
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Barclaycard PPI and linked cards ??


Pank
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Dear All,

 

I filled out the online form for Barclaycard to reclaim my PPI, which I never realised that I had.

 

I get a reply this week enclosing a copy of a letter dated November 2014 that apparently they sent me when I applied for return of PPI the last time??? I have zero memory of doing this and I am not convinced they are telling me the truth.

 

In any case they are telling me that nothing was miss sold and I am not getting any money back.

It seems like a generic letter and they have used internal and external evidence to reach this decision.

They have also included the "linked cards" that where on my account?

 

I have no idea what the linked cards are.

Does anyone have any ideas?

 

I am about to send a new letter to Barclays advising them that I never received the letter dated November 2014,

can they please provide copies of all credit contracts between barclay card and myself

and also copies of all the evidence internal

and external that supports their case so that I can take this case to the next stage.

 

I would also like supporting evidence that shows me that the PPI was not missold.

 

I have advised that i will take the case to the BO.

 

Has anyone else had a similar situation?

Does anyone have any experience as what has happened once they get a letter asking for the supporting evidence?

Finally what linked cards?

 

Many Thanks

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SAR them. Otherwise theyll just fob you off. A sar compels them to provide ALL info they hold on you.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

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Sorry? What do you mean them?

 

 

Is my letter the equivelent to an SAR or do I need to do a new one?

 

Doh, see what you mean now.

 

Thank you I will send one of them as well.

 

Cheers

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Right, I have sent my letter and I have sent a SAR with a £10 postal order.

 

It was sent special delivery arrival today.

 

It seemed a bit more secure and serious :)

 

Does anyone have any experience with the same as me and have any timeline experiences?

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They have 40 days as the sar says!!!

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Hi Pank,

just chuck my two-penneth in here.

 

I had the same thing regarding "linked cards" with Barclaycard.

Im currently awaiting a SAR pack to hopefully see what these cards actually are.

 

Now heres something to think about

- when I first applied online for a PPI refund they said I had paid £24.99 on an old Egg card as a one-off payment and consequently refunded me £187.

 

Ok I thought, not a brilliant result but not a bad one too.

 

However, one year later I got another cheque from them for £1087.00 with an apology for a miscalculation of the original PPI refund

 

. I cant wait to see what these "linked cards" are!

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Right, I have sent my letter and I have sent a SAR with a £10 postal order. It was sent special delivery arrival today. It seemed a bit more secure and serious :) Does anyone have any experience with the same as me and have any timeline experiences?

 

did you send a blank postal order? I am wondering if it needs to be addressed to anyone or if blank will do, thanks

 

Hi Pank,

just chuck my two-penneth in here.

 

I had the same thing regarding "linked cards" with Barclaycard.

Im currently awaiting a SAR pack to hopefully see what these cards actually are.

 

Now heres something to think about

- when I first applied online for a PPI refund they said I had paid £24.99 on an old Egg card as a one-off payment and consequently refunded me £187.

 

Ok I thought, not a brilliant result but not a bad one too.

However, one year later I got another cheque from them for £1087.00 with an apology for a miscalculation of the original PPI refund

. I cant wait to see what these "linked cards" are!

 

I believe linked cards include cards that expired as I had a letter confirming my policy and a linked card and through some digging found that it was just an expired card that links to the account

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did you send a blank postal order? I am wondering if it needs to be addressed to anyone or if blank will do, thanks

read the sar thread link

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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last sentence post 3 on the link

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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No it doesn't

Read it properly

If its going to a dca..

 

..its not

you put their name

 

you sign it!!

 

Simple logic surely???

 

Dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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  • 4 weeks later...

Hello,

 

Barclaycard are ignoring my questions in my letters and are just re sending letters they apparently sent me in 2014, which I have never received.

 

I have sent my SAR but this has not been acknowledged.

 

Do they acknowledge or should i just wait and see what happens until the 8 weeks?

 

If I do not receive anything in 8 weeks what would be my next step?

 

Many Thanks

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has the 40 days expired yet?

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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simply ring and ask how you sar is doing

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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  • 2 weeks later...

Hello,

 

I rang Barclaycard PPI department this morning to ask of the progress on my SAR request.

 

He told me they can not give it to me and I would have to phone the Data Protection team.

 

I was told that they did not have a phone number for them only an address, yeah right!!

 

Does anyone have the number for me>

 

Has anyone else been fobbed off like this?

 

Any ideas of next action?

 

Found this and is sending an email, worth a try!

 

Privacy and Data Protection Manager Barclaycard Legal and Regulatory Compliance Dept LRC

Tel: 01604 835418 c/w 2500 5418

Mobile: 077755 47353

Fax: 01604 254150 c/w 2500 4510

email: Natalie.Page@barclaycard. co.uk

 

Has anyone got any ideas as to what i should no next?

 

Or how long should I wait to see if Natalie Page replies to me.

 

If she does not what should i do?

 

Has anyone else had this happen to them?

 

Can anyone help me please with some suggestions as i am at a loss now.:(

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What address did you send it to?

Have you moved since taking these cards out?

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Answer post 21 then!!

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Sorry DX100UK answer has just popped up.

I have been at the same address for the last 12 years and the previous letters they supposedly sent to me was sent to my current address.

 

I sent my request to

 

Barclaycard

Customer Relations Department

PO Box 9131

51 Saffron Road

Leicester

LE18 9DE

 

Help please :)

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please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Hello Again,

 

Thank you dx100uk. I emailed and contacted last week

Privacy and Data Protection Manager Barclaycard Legal and Regulatory Compliance Dept LRC

Tel: 01604 835418 c/w 2500 5418

Mobile: xxxxxxxxx

Fax: 01604 254150 c/w 2500 4510

email: XXXXXXXX@barclaycard. co.uk

 

 

I am still waiting for a reply pls see post 18.

Can someone give me any idea as to what I should now do?

My SAR was sent 55 Days go and I emailed Natalie page last week.

 

What is normally the next step?

 

Many Thanks

Edited by Andyorch
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Use this - https://www.consumeractiongroup.co.uk/forum/showthread.php?387319-Failed-SAR-No-Reply-40-Days-Have-Expired-**Correct-as-at-October-2013**

 

A letter is what you need to send now. Get a free Cert of Posting at the PO when you send it.

 

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