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    • That is a superb WS. However, I have a few tweaks to suggest. In (2) "indicating" not "indication". I think to be consistent with your numbering, in (6) the Beavis case should be EXHIBIT 2. Do you really need to include over 100 pages of Beavis?  I think that would be likely to annoy the judge.  Just try and find the bit where they decide it was not a penalty due to having an interest in limiting the time that vehicles can stay. I'll have a look myself for this bit later as it's highly likely to be in WSs from PPCs who think that that paragraph means all their charges are valid always on every occasion. After your current (7) add this.  It's always useful to refer to a judgment when making a legal point - 8.  In the case PCM vs Bull, Claim No. B4GF26K6, where the Defendant was issued parking tickets for parking on private roads with signage stating “No parking at any time”, District Judge Glen in his final statement mentioned that: “the notice was prohibitive and didn’t communicate any offer of parking and that landowners may have claim in trespass, but that was not under consideration”.   In (14) if my maths are right the CPR request should be "EXHIBIT 3".  it is missing from your list of exhibits. In (16) the two figures should be £100 and £170.  They are entitled to increase fro,m £60 to £100, they are not entitled to increase to £170.  To make it clear for the judge I would write - 16. The Claimant has artificially inflated their claim for a £100 invoice to £170. This is simply a poor attempt to circumvent the legal costs cap at small claims. 17. The Claimant has also invented a second fictitious charge, for legal representative's costs, when they have no legal representative. You also need ot number your exhibits. The rest is excellent - well done.
    • Did you ever think of walking away? Become bankrupt and in 12 months it'll all be behind you. My feeling is that you may well get nothing from the sale of the property anyway. Going by the date this thread started it looks like eight years of arrears, lender's costs and receiver’s fees on top.
    • Just to clarify - I make use of evening legal clinics. It is not always possible to see a lawyer (they have limited time and days/week).  This means questions one has may never get answered or there's weeks between follow-ups.   To be really clear - I am representing myself; I am playing at being lawyer/ barrister - which means I take help wherever I can get it (and then research it thoroughly). Ae - a judge in a recent hearing pointed out the receiver is not part of my current proceedings - and suggested I have a separate claim v the receiver. Disclosure has presented damning evidence v the receiver  The receiver against whom I have a complaint is not part of the receiver governing body.   The receivership is in 2 names - a joint one.  My complaint is directed at whom I was told is the lead receiver.  The other named receiver IS a member of the governing body.  But he has now left the company.  And the lead receiver has retired - but is still a working consultant on my case.   All the evidence shows it was the 'lead' receiver who was doing all the  work/ the misbehaviour.   But if the appointment was 'joint' would I make a complaint against them both?    I am sure that wouldn't go down well with the other receiver who is at the beginning of his career. The law is very much against borrowers.   But the evidence against this receivership is crystal clear.   I just don't know how and to whom to complain.   The places I've tried so far don't offer much transparency       
    • Ok, noted, thanks again. I'll share details of every communication received just to make sure.
    • Yes. I sent back the PAP form stating they hadnt supplied the correct paperwork and that pdf is what they sent back
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Jessops - Camera Repair


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On 9 January I took my Fuji bridge camera into a Jessops store to ask about a repair. I paid £25 to get an estimate and my camera was sent to the company which does the repairs on Jessop's behalf. I was told it could take 6-8 weeks for the repair to be done and my camera returned and that if I went ahead with the repair then the £25 would be taken off the total cost but if I decided not to go ahead then I wouldn't get my £25 back.

 

After not hearing anything for about 3 weeks I went into the store to ask and they said that the repairers were still waiting for a price for parts. I eventually got a quote on a letter dated 12 February and the estimate was for £101.40 (including VAT) and that the quote was valid for 4 weeks. The day after I received the letter I returned to the local store and confirmed that I wished to go ahead with the repair and an assistant logged this onto a PC/Till and told me that I would get notification when my camera was ready to be collected.

 

Yesterday, after having patiently waited 8 weeks and not hearing anything, I went back into the store to find out what was happening, a sales assistant looked into it and came back and told me that as I hadn't given confirmation for the repair to go ahead the estimate was now over £180. I told him that I had confirmed it and that I had watched an assistant input this into the till and that the estimate had been just over £100, he checked again and confirmed that I had done this and that there must be a mix up with the repairers who were now asking for the higher price. He said that he would contact the repairers and do all he could to get the repair done at the original lower price.

 

Where do I stand with this? It seems to me that Jessops have cocked up somewhere and are now expecting me to pay for this mistake. The camera is about 2 and a half years old and £180 is about the top end of what it would now be worth but I really don't see why I should have to pay the higher price when I had already given consent for the repair with the original estimate. Added to this is the fact that the letter states that the original estimate is valid for 4 weeks and those 4 weeks aren't up until tomorrow.

 

Can anyone help/advise me please?

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Do you have proof of the original quote?

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

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A quotation is that, not an estimate. they can be held to it or be forced to pay the difference if they refuse to now carry out the work and you get it done elsewhere at a higher price. Let them know that it is in their interest to sort it out asap.

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Think I may have it sorted, seems the original quote was for cleaning the lenses but they looked at it and realised this wouldn't solve the problem and that it need a new lens. I've spoken to the repair person who said they weren't charging Jessops as they haven't done any work and I've told Jessops Customer Services this and they said that if that's the case they won't charge me. The person from my local Jessops who rang me to explain the differences in quotes said that I would be charged the original price but I don't think he was fully aware of all the facts. As the camera is being returned to me in the same condition I sent it I don't see why I should be charged. Thanks for all your help, much appreciated.

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  • 3 years later...

Jessops also have a customer services email address –[email protected]

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