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    • Well barristers would say that in the hope that motorists would go to them for advice -obviously paid advice.  The problem with appealing is at least twofold. 1] there is a real danger that some part of the appeal will point out that the person appealing [the keeper ] is also the driver.  And in a lot of cases the last thing the keeper wants when they are also the driver is that the parking company knows that. It makes it so much easier for them as the majority  of Judges do not accept that the keeper and the driver are the same person for obvious reasons. Often they are not the same person especially when it is a family car where the husband, wife and children are all insured to drive the same car. On top of that  just about every person who has a valid insurance policy is able to drive another person's vehicle. So there are many possibilities and it should be up to the parking company to prove it to some extent.  Most parking company's do not accept appeals under virtually any circumstances. But insist that you carry on and appeal to their so called impartial jury who are often anything but impartial. By turning down that second appeal, many motorists pay up because they don't know enough about PoFA to argue with those decisions which brings us to the second problem. 2] the major parking companies are mostly unscrupulous, lying cheating scrotes. So when you appeal and your reasons look as if they would have merit in Court, they then go about  concocting a Witness Statement to debunk that challenge. We feel that by leaving what we think are the strongest arguments to our Member's Witness Statements, it leaves insufficient time to be thwarted with their lies etc. And when the motorists defence is good enough to win, it should win regardless of when it is first produced.   
    • S13 (2)The creditor may not exercise the right under paragraph 4 to recover from the keeper any unpaid parking charges specified in the notice to keeper if, within the period of 28 days beginning with the day after that on which that notice was given, the creditor is given— (a)a statement signed by or on behalf of the vehicle-hire firm to the effect that at the material time the vehicle was hired to a named person under a hire agreement; (b)a copy of the hire agreement; and (c)a copy of a statement of liability signed by the hirer under that hire agreement. As  Arval has complied with the above they cannot be pursued by EC----- ------------------------------------------------------------------------------------------------------------------------------------------------------------------- S14 [1]   the creditor may recover those charges (so far as they remain unpaid) from the hirer. (2)The conditions are that— (a)the creditor has within the relevant period given the hirer a notice in accordance with sub-paragraph (5) (a “notice to hirer”), together with a copy of the documents mentioned in paragraph 13(2) and the notice to keeper; (b)a period of 21 days beginning with the day on which the notice to hirer was given has elapsed;  As ECP did not send copies of the documents to your company and they have given 28 days instead of 21 days they have failed to comply with  the Act so you and your Company are absolved from paying. That is not to say that they won't continue asking to be paid as they do not have the faintest idea how PoFA works. 
    • Euro have got a lot wrong and have failed to comply with the Protection of Freedoms Act 2012 Schedule 4.  According to Section 13 after ECP have written to Arval they should then send a NTH to the Hirer  which they have done.This eliminates Arval from any further pursuit by ECP. When they wrote to your company they should have sent copies of everything that they asked Arval for. This is to prove that your company agree what happened on the day of the breach. If ECP then comply with the Act they are allowed to pursue the hirer. If they fail, to comply they cannot make the hirer pay. They can pursue until they are blue in the face but the Hirer is not lawfully required to pay them and if it went to Court ECP would lose. Your company could say who was driving but the only person that can be pursued is the Hirer, there does not appear to be an extension for a driver to be pursued. Even if there was, because ECP have failed miserably to comply with the Act  they still have no chance of winning in Court. Here are the relevant Hire sections from the Act below.
    • Thank-you FTMDave for your feedback. May I take this opportunity to say that after reading numerous threads to which you are a contributor, I have great admiration for you. You really do go above and beyond in your efforts to help other people. The time you put in to help, in particular with witness statements is incredible. I am also impressed by the way in which you will defer to others with more experience should there be a particular point that you are not 100% clear on and return with answers or advice that you have sought. I wish I had the ability to help others as you do. There is another forum expert that I must also thank for his time and patience answering my questions and allowing me to come to a “penny drops” moment on one particular issue. I believe he has helped me immensely to understand and to strengthen my own case. I shall not mention who it is here at the moment just in case he would rather I didn't but I greatly appreciate the time he took working through that issue with me. I spent 20+ years of working in an industry that rules and regulations had to be strictly adhered to, indeed, exams had to be taken in order that one had to become qualified in those rules and regulations in order to carry out the duties of the post. In a way, such things as PoFA 2012 are rules and regulations that are not completely alien to me. It has been very enjoyable for me to learn these regulations and the law surrounding them. I wish I had found this forum years ago. I admit that perhaps I had been too keen to express my opinions given that I am still in the learning process. After a suitable period in this industry I became Qualified to teach the rules and regulations and I always said to those I taught that there is no such thing as a stupid question. If opinions, theories and observations are put forward, discussion can take place and as long as the result is that the student is able to clearly see where they went wrong and got to that moment where the penny drops then that is a valuable learning experience. No matter how experienced one is, there is always something to learn and if I did not know the answer to a question, I would say, I don't know the answer to that question but I will go and find out what the answer is. In any posts I have made, I have stated, “unless I am wrong” or “as far as I can see” awaiting a response telling me what I got wrong, if it was wrong. If I am wrong I am only too happy to admit it and take it as a valuable learning experience. I take the point that perhaps I should not post on other peoples threads and I shall refrain from doing so going forward. 🤐 As alluded to, circumstances can change, FTMDave made the following point that it had been boasted that no Caggers, over two years, who had sent a PPC the wrong registration snotty letter, had even been taken to court, let alone lost a court hearing .... but now they have. I too used the word "seemed" because it is true, we haven't had all the details. After perusing this forum I believe certain advice changed here after the Beavis case, I could be wrong but that is what I seem to remember reading. Could it be that after winning the above case in question, a claimant could refer back to this case and claim that a defendant had not made use of the appeal process, therefore allowing the claimant to win? Again, in this instance only, I do not know what is to be gained by not making an appeal or concealing the identity of the driver, especially if it is later admitted that the defendant was the driver and was the one to input the incorrect VRN in error. So far no one has educated me as to the reason why. But, of course, when making an appeal, it should be worded carefully so that an error in the appeal process cannot be referred back to. I thought long and hard about whether or not to post here but I wanted to bring up this point for discussion. Yes, I admit I have limited knowledge, but does that mean I should have kept silent? After I posted that I moved away from this forum slightly to find other avenues to increase my knowledge. I bought a law book and am now following certain lawyers on Youtube in the hope of arming myself with enough ammunition to use in my own case. In one video titled “7 Reasons You Will LOSE Your Court Case (and how to avoid them)” by Black Belt Barrister I believe he makes my point by saying the following, and I quote: “If you ignore the complaint in the first instance and it does eventually end up in court then it's going to look bad that you didn't co-operate in the first place. The court is not going to look kindly on you simply ignoring the company and not, let's say, availing yourself of any kind of appeal opportunities, particularly if we are talking about parking charge notices and things like that.” This point makes me think that, it is not such a bizarre judgement in the end. Only in the case of having proof of payment and inputting an incorrect VRN .... could it be worthwhile making a carefully worded appeal in the first instance? .... If the appeal fails, depending on the reason, surely this could only help if it went to court? As always, any feedback gratefully received.
    • To which official body does one make a formal complaint about a LPA fixed charge receiver? Does one make a complaint first to the company employing the appointed individuals?    Or can one complain immediately to an official body, such as nara?    I've tried researching but there doesn't seem a very clear route on how to legally hold them to account for wrongful behaviour.  It seems frustratingly complicated because they are considered to be officers of the court and held in high esteem - and the borrower is deemed liable for their actions.  Yet what does the borrower do when disclosure shows clear evidence of wrong-doing? Does anyone have any pointers please?
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      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Joe if haven't realised yet the only chance that you are going to get anything you ask for from the DWP or ATOS is to get the request in writing from your doctor.

 

When you asked about getting the home medical this is what you were told to do. You were also told to get it documented that your mum may refuse to talk and so may not participate in the medical.

 

As you've also found out once you have this in writing from a doctor you still have a fight on your hands to get it acted upon.

 

You want to be in my position as I sent my Doctors letter in with my ESA50 application form. Guess what it was ignored/denied and for 3 weeks I have been getting the run around as they keep telling me they are recalling the file for review or call me back which they don't. I was told Fri by ATOS my appointment would be cancelled. Called DWP Monday who accessed my record and confirmed it was cancelled. Letter came Tues dated Fri saying your appointment has been cancelled (great I think) and on the next line says it's been rebooked for exactly the same date and time as the one cancelled.

 

Seriously WTF!!!!!!!

Edited by speedfreek
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Do you have to inform the Atos Doctor that you are recording the WCA under the Data Protection Act? Thanks to all.

 

No it's a personal recording for personal use.

 

Do not get caught and don't mention it in anyway.

 

The recording itself can not be used for anything except that but a transcript of the recording can be made and may be excepted as evidence.

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Thanks Speedfreek, I think their ability to provide a service to the DWP is questionnable, I mean fancy cancelling and then on the same letter providing exactly the same date and time, you just cannot blame that as computer error its the nut who is operating it. Agree, WTF

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Thanks Joe and good luck :)

 

Did you put in an application for DLA too?

 

You really should have a look at it. My condition is similar to your mums but to a way lesser degree and I managed to get an award. Took 2 weeks from sending off the application to get the decision.

 

Mines going to pay for private low cost twice weekly psychotherapy sessions - couldn't afford them with out it. Ask the MH teams advice on access to low cost (for benefit claimants) services in your area. If your mum requires longer term or more intensive care than the NHS can offer it gives you more options.

 

 

I'll start my own thread on my ATOS treatment eventually it's all written down.

 

After 2 phone calls today they have reluctantly cancelled that appointment.... guess what the computer may still automatically rebook it (same date n time) which I will not find out about until the letter arrives. They didn't want to cancel it but with 5 days until it's supposed to happen how stupid do they think I am?

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hello joeblogs, hope you and your mum are ok.:)

Hi Honeybee and speedfreek,

 

Speedfreek - The reason i think you may be getting the runaround is because you have sent your medical evidence letters/info etc where?

Was it sent to Belfast or Atos address at top of the page?

If it was to Atos address, all they want is the ESA50 form.

Medical certificates or any other documents must be sent to the office directly dealing with your claim. Do not enclose them with the ESA50 form.

Where did you send it????Belfast or atos address?

 

Dear All, - I have a A4 sized leaflet - Employment and Support Allowance - your medical questionaire - which states - it is very important that you go to the medical assessment: if you do not, you entitlement ESA maybe affected.(i think we all know that):)

Next bit

what happens next ?

We (i presume ATOS) will review your questionaire and decide if you need to attend the medical assessment.(if this has come from atos, they must

look at it ,)

 

so atos get questionaires(esa50),and who knows "what the hell" they do with them:rolleyes:

all the people saying that Atos dont seeesa50(i think not, but i do think they dont "act"on it:rolleyes:

"This questionaire is your oppourtunit to tell us how you are affected by your illness or disabling condition,and allows US to determine your level of illness or disabiliyy...........US,(being atos):eek:

 

WE,(i presume),atos:eek:

we /us =Atos..,not DWP.

 

Joeblogs,speedfreek,atos/dwp= .............s(you decide:))

 

"so all people saying atos dont see eessaas before DWP,"not so sure":)"

 

happyhamr:)

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Hi Happyhamr, thank you so much for your kind messages, they are really appreciated. I do hope all us caggers can get our problems with Atos/DWP resolved but I now think we have more chance of watching pigs fly. Also with this new coalition government, again the country has been conned into believing a flash fast talking multi millionaire aka David Cameron and Nick Clegg I just cannot stand the bloke, two faced is an understatement. No wonder the pair are running the country.

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  • 1 month later...

Hi, wonder if anyone can help me, I am caring for my mother who has mental health problems and I am her carer. A4U assisted me in applying for DLA for her in April, her GP did not respond for 6 weeks relating to a medical report they wanted, he has now done this and DLA have received the report and to my knowledge it is with the Decision Maker and has been since last week. I keep ringing to find out if a decision has been made, some of the staff are very nice and admit it has taken a long time (due to GP) and others are indifferent and saying 'write to us' even though they are confirming it is with the DM. Has anyone got a phone number of someone in the DLA who can give me the answer please. Thanks.

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Not sure why you are panicking here?

 

As long as it's awarded before the ESA WCA medical it should be fine and everything will be back dated to the date of the claim.

 

DLA decisions generally take between 2-8 weeks.

 

How long has it actually been?

 

Worth noting here that DLA (awarded middle care and above) opens up a whole new world of every day discounts and usually benefit premiums too for the pair of you :D

 

See here Great 'What discounts can I get when I'm disabled' Hunt - MoneySavingExpert.com Forums

 

and here Housing benefit - Disability Alliance Factsheet F44 Disability Premium

 

I'm looking at this the Warmfront grant once my appeal goes in for ESA Do you qualify for a Grant

 

ESA is killing me but DLA has really opened up my world in a nice happy sort of way \o/

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I'm afraid the only publically available number for DLA is 08457 123456; DM's numbers aren't given out (I've never managed in all my puff to get a DLA DM's number!).

 

However, what you can do is ask them to get the DM to call you back with an update on your claim. They won't ba able to give you an answer because the decision isn't made yet (otherwise the telephony folks would tell you - they would see the decision on the computer system), but if there is anything which is holding the claim up, the DM should be able to tell you.

My advice is based on my opinion, my experience and my education. I do not profess to be an expert in any given field. If requested, I will provide a link where possible to relevant legislation or guidance, so that advice provided can be confirmed and I do encourage others to follow those links for their own peace of mind. Sometimes my advice is not what people necesserily want to hear, but I will advise on facts as I know them - although it may not be what a person wants to hear it helps to know where you stand. Advice on the internet should never be a substitute for advice from your own legal professional with full knowledge of your individual case.

 

 

Please do not seek, offer or produce advice on a consumer issue via private message; it is against

forum rules to advise via private message, therefore pm's requesting private advice will not receive a response.

(exceptions for prior authorisation)

 

 

 

 

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DLA / DWP direct dial numbers

 

0845 712 3456

0121 626 3220

Midlands DBC, Birmingham

Department for Work & Pensions (DWP)

0845 712 3456

020 8795 8400

Wembley office; covers area north of Thames

Department for Work & Pensions (DWP)

0845 712 3456

029 2058 6002

Disability Benefits office - Gabalfa, Cardiff, S.Wales

Department for Work & Pensions (DWP)

0845 712 3456

01367 730222

DLA Helpline (Disability Living Allowance)

Department for Work & Pensions (DWP)

0845 712 3456

0113 230 9000

Disability Living Allowance for claims from the Yorkshire area

 

Unverified Numbers Database

Company Name

0870 / 0871

0844 / 0845

01 / 02 / 03

Freephone

Other Information

Department for Work & Pensions (DWP)

0845 712 3456

0113 230 9000

Leeds DBC

Department for Work & Pensions (DWP)

0845 712 3456

01253 337181

Blackpool Area

Department for Work & Pensions (DWP)

0845 712 3456

0131 229 9191

For Scotland: Disability and Carers' Service and Disability Living Allowance.

Department for Work & Pensions (DWP)

0845 712 3456

0117 971 8311

Bristol switchboard

Department for Work & Pensions (DWP)

0845 712 3456

01253 337247

Alternative for Blackpool helpline

Department for Work & Pensions (DWP)

0845 712 3456

01253 337956

Blackpool covers N Wales

Department for Work & Pensions (DWP)

0845 712 3456

01253 337605

N Wales Area

Department for Work & Pensions (DWP)

0845 712 3456

01253 337957

Blackpool - Disability Benefits

Department for Work & Pensions (DWP)

0845 712 3456

0121 626 2000

Processing Office for Notts & the Midlands

Department for Work & Pensions (DWP)

0845 712 3456

020 8795 8400

Disability allowance claims in Essex

Department for Work & Pensions (DWP)

0845 712 3456

0151 934 6305

Disability Benefits Centre; St Martins House Bootle Liverpool

Department for Work & Pensions (DWP)

0845 712 3456

0151 934 6000

Number provided by main office in Wales for Disability Living Allowance (DLA), Bootle office

Department for Work & Pensions (DWP)

0845 712 3456

01253 337826

talking direct about disability benefits (dla)

Diability Living Allowance

0845 712 3456

01253 331014

DISABILITY LIVING ALLOWANCE

0845 712 3456

01253 331332

ALTERNATIVE NUMBER FOR THE HELPLINE AT BLACKPOOL

dla

0845 712 3456

Dla

0845 712 3456

029 2020 5860

Dla cardiff area

Department for Work.doc

..

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kiptower I think I've fallen in love with you. I mastered the trick of managing to weedle landline numbers out of people but DLA is one I have never been able to get - thank you!

My advice is based on my opinion, my experience and my education. I do not profess to be an expert in any given field. If requested, I will provide a link where possible to relevant legislation or guidance, so that advice provided can be confirmed and I do encourage others to follow those links for their own peace of mind. Sometimes my advice is not what people necesserily want to hear, but I will advise on facts as I know them - although it may not be what a person wants to hear it helps to know where you stand. Advice on the internet should never be a substitute for advice from your own legal professional with full knowledge of your individual case.

 

 

Please do not seek, offer or produce advice on a consumer issue via private message; it is against

forum rules to advise via private message, therefore pm's requesting private advice will not receive a response.

(exceptions for prior authorisation)

 

 

 

 

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Hello and thanks to everyone who has taken the time and trouble to answer my question. As sods law has it, DLA phoned me today and gave me the Birmingham landline number, a decision will be made very soon. Thanks again everyone.

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Thanks also to Speedfreek for all those links, also Speedfreek you say as long as DLA is awarded before Atos WCA so called medical, why is this? Sorry the question may sound silly but my mom has not claimed benefits before and I havent a clue. Thanks for your help.

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Topic #7236 - DLA Appeal-ESA medical report

 

It's not common but neither is it unheard of for the WCA report to be used as evidence in regard to a DLA award. So if you've got a failed WCA report knocking about or are having the assessment before DLA has been awarded it's worth knowing the pitfalls.

 

From what you've previously posted I shouldn't think you got anything to worry about!

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Some of you good folks may remember from my previous posts that my mum suffers from mental ill health. In April I was advised to apply for DLA as I am her main carer, in fact I have had to put my whole life on hold to care for my mum, she needs supervising like my two young kids, sometimes she is an adult other times she is childlike, it is heartbreaking. Anyway, DLA wrote to her GP for a medical report, he basically sat on the request for 6 weeks before I went to see him to chase it up. He wrote his report on 20 July. In the meantime the Community Mental Health Team and a Social Worker came to my house to assess mum four weeks ago, they immediately changed her medication and wrote to ESA/DWP to request that no WCA should be undertaken and to consider moving her straight into the support group. They also got in touch with the Council and she has been moved into a warden controlled sheltered housing scheme near to me - all this has happened in the last four weeks. I have been chasing DLA up for a couple of weeks now about their decision, I spoke to mum's GP Practice Manager (who is also the doctors wife) and she said in her opinion DLA will be awarded. Today the letter arrived saying that mum does not qualify for either component of DLA for loads and loads of reasons, the list is endless. I am gobsmacked. What do I do? Have I the right to ask for a copy of her GP's medical report or should I get the Mental Health Team and Social Worker to get the report from the GP and ask them for a report and to ask them to help me appeal, and how do I appeal. I am at my wits end what with dealing with my kids and mum I dont know how much longer I can go on like this. Please someone help me as I am so stressed out by all this. Thank you.

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Some of you good folks may remember from my previous posts that my mum suffers from mental ill health. In April I was advised to apply for DLA as I am her main carer, in fact I have had to put my whole life on hold to care for my mum, she needs supervising like my two young kids, sometimes she is an adult other times she is childlike, it is heartbreaking. Anyway, DLA wrote to her GP for a medical report, he basically sat on the request for 6 weeks before I went to see him to chase it up. He wrote his report on 20 July. In the meantime the Community Mental Health Team and a Social Worker came to my house to assess mum four weeks ago, they immediately changed her medication and wrote to ESA/DWP to request that no WCA should be undertaken and to consider moving her straight into the support group. They also got in touch with the Council and she has been moved into a warden controlled sheltered housing scheme near to me - all this has happened in the last four weeks. I have been chasing DLA up for a couple of weeks now about their decision, I spoke to mum's GP Practice Manager (who is also the doctors wife) and she said in her opinion DLA will be awarded. Today the letter arrived saying that mum does not qualify for either component of DLA for loads and loads of reasons, the list is endless. I am gobsmacked. What do I do? Have I the right to ask for a copy of her GP's medical report or should I get the Mental Health Team and Social Worker to get the report from the GP and ask them for a report and to ask them to help me appeal, and how do I appeal. I am at my wits end what with dealing with my kids and mum I dont know how much longer I can go on like this. Please someone help me as I am so stressed out by all this. Thank you.

 

My Ex neighbour also has mental illness very similar to your mother and she too have a Community Mental Health Team and a Social Worker. Please if you don't mind me asking is your mother at retiring age? I ask because when I I was helping my ex neighbour the first thing I did was to ring Age Concern they were brilliant and my ex neighbour received Attendance Allowance both Higher rate the lady even came to her house and filled the form for her perhaps get in touch with Age Concern in your Area they will help your mother with her needs.I cannot recommend them enough they help with everything they even have a Welfare Rights Officer.

 

I hope this helps

 

take care

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Hi Folks, Just giving this post a little bump as I have to go about sorting this mess out tomorrow and not sure where to start first, do I approach the community mental health team and social worker and ask them to get a copy of the GP's report to DLA, do I phone DLA?, how do I appeal and what do I need to get the decision reversed? Please, any advice would be much appreciated.

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Hello. Me mental health team were great and very supportive. I would contact them and ask for their help or advice, starting with the community worker. Otherwise you may need to contact the person who assessed your Mum - a psychiatrist?

 

You could also try Welfare Rights through your local council, if they have one.

 

HB

Illegitimi non carborundum

 

 

 

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Hi HB, thanks for your advice, can always rely on you thank goodness. I have been in touch with the social worker, she is angry about the decision and is going to do the appeal herself and contact mum's GP for copy of report, then she is making a new report to send to DLA. Thanks again.

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  • 2 weeks later...

Hi everyone, just wanted to ask to quick questions please. If my mum is eventually put in the support group, how long (if at all) will her ESA be backdated as she is currently on the assessment rate. Also I need to take a break later this year, as I am my mum's carer, will I be allowed to take her abroad as she is receiving ESA? Thank you everyone.

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