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    • new thread created for this claimform please post here now for anything to do with it now . pop up on the bulk court website detailed on the claimform. [if it is not working return after the w/end or the next day if week time] . When you select ‘Register’, you will be taken to a screen titled ‘Sign in using Government Gateway’. Choose ‘Create sign in details’ to register for the first time. You will be asked to provide your name, email address, set a password and a memorable recovery word. You will be emailed your Government Gateway 12-digit User ID. You should make a note of your memorable word, or password as these are not included in the email.  then log in to the bulk court Website .  select respond to a claim and select the start AOS box. .  then using the details required from the claimform . defend all leave jurisdiction unticked  you DO NOT file a defence at this time [BUT you MUST file a defence regardless by day 33 ] click thru to the end confirm and exit the website .. get a CCA Request running to the claimant . https://www.consumeractiongroup.co.uk/topic/332502-cca-request-consumer-credit-act-1974-updated-january-2015/ .. Leave the £1 PO unsigned and uncrossed . get a CPR  31:14  request running to the solicitors [if one is not listed send to the claimant] ... https://www.consumeractiongroup.co.uk/topic/332546-legal-cpr-3114-request-request-for-information-when-a-claim-has-been-issued/ . .use our other CPR letter if the claim is for an OD or Telecom Debt or Util debt]  https://www.consumeractiongroup.co.uk/topic/332546-legal-cpr-3114-request-request-for-information-when-a-claim-has-been-issued/ on BOTH type your name ONLY Do Not sign anything .do not ever use or give an email . you DO NOT await the return of ANY paperwork  you MUST file a defence regardless by day 33 from the date on the claimform [1 in the count] ..............  
    • Which Court have you received the claim from ? Northampton  Name of the Claimant ? lowell Solicitors : Overdales solicitors  How many defendant's  joint or self ? Self Date of issue – top right hand corner of the claim form – this in order to establish the time line you need to adhere to.  13 may 2024 What is the claim for – the reason they have issued the claim? 1. the claim is for the sum of £6163.61due by the defendant under an agreement regulated by the consumer credit act 1974 for hsbc uk bank plc. Account (16 digits) 2. The defendant failed to maintain contractual payments required by the agreement and a default notice was served under s 87(1)  of the consumer credit act 1974 which as not been compiled with. 3. The debt was legally assigned to the Claimant on 23/08/23, notice on which as been given to the defendant.  4. The claim includes statutory interest under S.69 of the county courts act 1984 at a rate of 8% per annum from the date of assignment to the date of issue of these proceedings in the sum of £117.53 the Claimant claims the sum of £6281.14. Have you received prior notice of a claim being issued pursuant to paragraph 3 of the PAPDC (Pre Action Protocol) ?   Not to my knowledge. Have you changed your address since the time at which the debt referred to in the claim was allegedly incurred? No Do you recall how you entered into the agreement...On line /In branch/By post ? Online but it was for a smaller amount they kept on increasing this with me asking Has the claim been issued by the original creditor or was the account assigned and it is the Debt purchaser who has issued the claim. It was assigned to a debt collection agency  Were you aware the account had been assigned – did you receive a Notice of Assignment? yes  Did you receive a Default Notice from the original creditor? Yes I also made offers to pay original creditor a smaller amount but was not replied to Have you been receiving statutory notices headed “Notice of Sums in Arrears”  or " Notice of Arrears "– at least once a year ? No Why did you cease payments? I was made redundant and got a less paid job I also spent some time on furlough during covid and spent some 3 months on ssp off work. What was the date of your last payment? May 2021 Did you communicate any financial problems to the original creditor and make any attempt to enter into a debt management plan? Yes at the time I communicated with all my creditor's that I was running out of funds to pay the original agreements once my redundancy money ran out that was when my accounts defaulted. I then wrote to all my creditor's with pro rata offers of payments but debt collectors took over the accounts.
    • Just an update for all. I received about a letter every other week, increasing in threat levels. Then I hadn't had one for a about two weeks, then Saturday received a carbon copy of the very first letter they sent me in February. Made me laugh, rinse and repeat. 
    • So, your response was not received by the SCP as you did not send it with a valid stamp. Therefore, from my two option in post #14, the first option is the only one available to you, but you do not have the option of asking to be sentenced at the fixed penalty level as the reason the SCP did not receive your response was down to you. Here's a reminder of what to do: Respond to the SJPN by pleading “Not Guilty” to both charges. In the “Reasons for pleading Not Guilty” box state that you are willing to plead guilty to the speeding charge providing, and only providing, the “Fail to Provide Driver's Details" (FtP) charge is dropped. This is a tried and tested method to deal with your problem and is almost always successful. Before the pandemic it was necessary to attend court to do this "deal" because it needs the agreement of the police prosecutor.. During the pandemic courts made every effort to have as few  people as possible attend and they began doing this deal under the "Single Justice" procedure without the defendant's attendance. Some courts have carried this procedure on whilst others have reverted to a personal attendance being necessary. If you are required to attend, your case will be taken out of the SJ procedure and you will be given a date for a hearing in the normal Magistrates' Court. If that is the way they do it in the area involved you will have to attend, see the prosecutor and offer your "deal" in person. 
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Scare tactics from Link Financial Ltd


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Hello everybody,

Just joined you in this forum. Have been on the bank charges re-claim for many weeks now.

 

My son has got himself into quite a bit of debt. He has no landline and no access to a Word Processor. To this end I've asked him to sent all correspondence from claimants to me, so we can try and negotiate. He really wants to get sorted out. My first call came from Link Financial Ltd.

who had acquired a debt of £2763 from MBNA. I asked them to sent me written details, which they duly did (no CCA though). They phoned yesterday demanding all the money, I said no, my son could not afford.

THey then said it had to be paid in a year at £230.26 per month, again I said he couldn't afford, so they suggested £100.00 per month. I said I would discuss this with my son and would they call me after the weekend and that once we had reached a satisfactory agreement, he would set up a direct debit. No said they, it must be paid with a debit card and then went ask for my debit card. I said no - was not paying it, but helping him to sort everything out. They then told me the debt was mine!!!My son is 26 and hasn't lived home for 8 years! I was shocked, so told them to phone them after weekend. Dived into this site and decided I needed time to research, so sent Letter A, asking them for 28 days etc. I also need time to find his other debts, so we can work out a plan.

Has this happened to anyone else?

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1st never speak to them on telephone

2nd never speak to them on the telephone

3 CCA them, £1 postal order send by recorded

that will shut them up for a while,

in the CCA metion that you are aware of the telecommunications act 2003 section 127 and you will enforce it should they phone you again

If my advice has been helpful please feel free to click on my scales :grin:

 

Creditors and DCAs - Letter Templates & Budget Planner (CCA request letter N)and other templates)

 

Debt Collection Agencies & Statutory Demands, a few strategies

 

Abbey charges, Won

B-card non-disclosure of S.A.R, WON £30 costs awarded

B-Card, court for harrasement, failed to defend WON £175 http://www.consumeractiongroup.co.uk/forum/general-debt-issues/125554-28-days-later-no.html#post1422508

B-Card charges, partial refund, still fighting

Vanquis-Cabot, GIVEN UP :lol:

HFC & my mum, no brainer, no CCA http://www.consumeractiongroup.co.uk/forum/general-debt-issues/133330-hfc-my-mum.html#post1404514

 

PLEASE donate to CAG however small. They are fighting for YOUR rights as a consumer. http://www.consumeractiongroup.co.uk/forum/

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Hi,

 

No CCA, you say. Have Link admitted they don't have one, or are they claiming they don't need to send it? Either way, without one they don't have a right to be asking for anything. What paperwork are they relying on?

 

When and if the time comes to pay them, you're absolutely right not to give them a debit card number. Basically they can then take what they like, when they like. If it does turn out to be a legally enforcable debt, a standing order keeps you in control. They've not right to refuse any reasonable offer of payment, by any generally recognised means.

 

Anyway, that's getting ahead of ourselves. You say you requested paperwork - did you make a specific request for a copy of the credit agreement? If not, make that your next move. Letter N from the templates, and ensure you include "I do not acknowledge any debt". Get your son to sign it, and send it recorded delivery.

 

I'd also include a paragraph to the effect that as your son is not at your address, your phone number should be removed immediately from their database as you have never consented to your data being processed. Insist that any further communication is in writing. I know it's tempting to phone them, but Link are parasites who will deny conversations as and when it suits them.

  • Barclays: WON!!! It took four months but was totally worth it!
  • Cabot: I'm still waiting for an enforcable agreement, more than a year after requesting it. Go on, Uncle Ken, take me to court if you dare. You know you want to!
  • Elephant.co.uk: VICTORY - they admitted there was no debt!
  • Ashbourne Management (gym membership): Finally got my default removed and out-of-court settlement; I'm not finished with them yet!

<--- If I've been helpful please remember the scales ;)

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i would also SAR them £10 bet you find there be few unlawfull charges on account aswell :)

If my advice has been helpful please feel free to click on my scales :grin:

 

Creditors and DCAs - Letter Templates & Budget Planner (CCA request letter N)and other templates)

 

Debt Collection Agencies & Statutory Demands, a few strategies

 

Abbey charges, Won

B-card non-disclosure of S.A.R, WON £30 costs awarded

B-Card, court for harrasement, failed to defend WON £175 http://www.consumeractiongroup.co.uk/forum/general-debt-issues/125554-28-days-later-no.html#post1422508

B-Card charges, partial refund, still fighting

Vanquis-Cabot, GIVEN UP :lol:

HFC & my mum, no brainer, no CCA http://www.consumeractiongroup.co.uk/forum/general-debt-issues/133330-hfc-my-mum.html#post1404514

 

PLEASE donate to CAG however small. They are fighting for YOUR rights as a consumer. http://www.consumeractiongroup.co.uk/forum/

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djdave, dont sign letter, we know what these idiots like for copyin signatures

If my advice has been helpful please feel free to click on my scales :grin:

 

Creditors and DCAs - Letter Templates & Budget Planner (CCA request letter N)and other templates)

 

Debt Collection Agencies & Statutory Demands, a few strategies

 

Abbey charges, Won

B-card non-disclosure of S.A.R, WON £30 costs awarded

B-Card, court for harrasement, failed to defend WON £175 http://www.consumeractiongroup.co.uk/forum/general-debt-issues/125554-28-days-later-no.html#post1422508

B-Card charges, partial refund, still fighting

Vanquis-Cabot, GIVEN UP :lol:

HFC & my mum, no brainer, no CCA http://www.consumeractiongroup.co.uk/forum/general-debt-issues/133330-hfc-my-mum.html#post1404514

 

PLEASE donate to CAG however small. They are fighting for YOUR rights as a consumer. http://www.consumeractiongroup.co.uk/forum/

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i would also S.A.R - (Subject Access Request) them £10 bet you find there be few unlawfull charges on account aswell :)

 

I'd be more tempted to S.A.R - (Subject Access Request) the original creditor - they're more likely to have all the statements.

 

Although, that said, Link's response to my Subject Access Request was rather amusing. I'm currently waiting for a court date ;)

 

:)

 

Good advice about the signature - I've got a "special" sig I use on letters like these :D

  • Barclays: WON!!! It took four months but was totally worth it!
  • Cabot: I'm still waiting for an enforcable agreement, more than a year after requesting it. Go on, Uncle Ken, take me to court if you dare. You know you want to!
  • Elephant.co.uk: VICTORY - they admitted there was no debt!
  • Ashbourne Management (gym membership): Finally got my default removed and out-of-court settlement; I'm not finished with them yet!

<--- If I've been helpful please remember the scales ;)

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lol ok gotta spend £21 then, CCA to DCA, SAR to DCA SAR to OC. go whole 9 yards, mind you it would be very interesting to see if any discrepencies between OC and DCA

If my advice has been helpful please feel free to click on my scales :grin:

 

Creditors and DCAs - Letter Templates & Budget Planner (CCA request letter N)and other templates)

 

Debt Collection Agencies & Statutory Demands, a few strategies

 

Abbey charges, Won

B-card non-disclosure of S.A.R, WON £30 costs awarded

B-Card, court for harrasement, failed to defend WON £175 http://www.consumeractiongroup.co.uk/forum/general-debt-issues/125554-28-days-later-no.html#post1422508

B-Card charges, partial refund, still fighting

Vanquis-Cabot, GIVEN UP :lol:

HFC & my mum, no brainer, no CCA http://www.consumeractiongroup.co.uk/forum/general-debt-issues/133330-hfc-my-mum.html#post1404514

 

PLEASE donate to CAG however small. They are fighting for YOUR rights as a consumer. http://www.consumeractiongroup.co.uk/forum/

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everybodysmum, if there are other debts really don't think about them now, some can take a long time to show them selves so hold barr on contacting other creditors, wait for them to contact you, there no point of dragging yourself down.

If my advice has been helpful please feel free to click on my scales :grin:

 

Creditors and DCAs - Letter Templates & Budget Planner (CCA request letter N)and other templates)

 

Debt Collection Agencies & Statutory Demands, a few strategies

 

Abbey charges, Won

B-card non-disclosure of S.A.R, WON £30 costs awarded

B-Card, court for harrasement, failed to defend WON £175 http://www.consumeractiongroup.co.uk/forum/general-debt-issues/125554-28-days-later-no.html#post1422508

B-Card charges, partial refund, still fighting

Vanquis-Cabot, GIVEN UP :lol:

HFC & my mum, no brainer, no CCA http://www.consumeractiongroup.co.uk/forum/general-debt-issues/133330-hfc-my-mum.html#post1404514

 

PLEASE donate to CAG however small. They are fighting for YOUR rights as a consumer. http://www.consumeractiongroup.co.uk/forum/

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Thank you all so much for your instant help. I didn't know about CCA until they scared me yesterday and I started researching this site. Should I ask for the SAR at the same time as the CCA.

They're absolute bullies.

When I have got all his debts together should I go for Payplan. or prepare budgets etc. myself. I'm pretty good at that sort of thing, having been a Bookkeeeper. I was so chuffed when I was before the judge In Cardiff C.C. re bank charges and he told me my paperwork was very well presented. Not that I've got them back yet!

 

When I sent Letter A, I signed per pro for my son, so they're not getting his signature!!

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Thanks Mrmarmite,

I think, some of the other creditors have caught up with him, at his father's address, shall know after this weekend who and what.....

This is why I wanted to work out some kind of plan.

 

yet again don't worry bout others, do same when show up send CCA letter. if you start paying a debt off when another 1 comes along simply lower amount to 1st DCA and offset to 2nd ect, as long as you make payments even if only £5 per month, they can't do anything.

 

anyway me personally would send the DCA a CCA and send origional creditor a S.A.R to see how much there are in charges, if there a lot take them to court, half of debts will go away because they made mostly up of charges :)

If my advice has been helpful please feel free to click on my scales :grin:

 

Creditors and DCAs - Letter Templates & Budget Planner (CCA request letter N)and other templates)

 

Debt Collection Agencies & Statutory Demands, a few strategies

 

Abbey charges, Won

B-card non-disclosure of S.A.R, WON £30 costs awarded

B-Card, court for harrasement, failed to defend WON £175 http://www.consumeractiongroup.co.uk/forum/general-debt-issues/125554-28-days-later-no.html#post1422508

B-Card charges, partial refund, still fighting

Vanquis-Cabot, GIVEN UP :lol:

HFC & my mum, no brainer, no CCA http://www.consumeractiongroup.co.uk/forum/general-debt-issues/133330-hfc-my-mum.html#post1404514

 

PLEASE donate to CAG however small. They are fighting for YOUR rights as a consumer. http://www.consumeractiongroup.co.uk/forum/

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They then told me the debt was mine!!!

 

ho ho ho thats got to be the best line i have ever heard from a DCA!!!

post office WON 12/11/06

 

abbey.LBA sent 30/10/06.MCOL claim submitted 8/11/06.allocation questionnaire sent 16/12/06.schedule of charges sent 16/12/06.WON

 

2nd abbey claim SAR sent 3/1/07.WON.complaint letter sent 18/1/08

 

alliance and Leicester.WON

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MBNA Europe Bank Limited, Registered Office: Stansfield House, Chester Business Park, Chester, CH4 9QQ.

 

You need to be smart with Link, they'll issue proceedings at lightening speed. Get the requests sent, and send by special delivery if the cost isn't an issue.

 

You need to be as smart as them and just as fast.

 

Best wishes, Dave.

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Hold off on the S.A.R - (Subject Access Request)'s for the moment and stick to CCA on the DCA's.

If the DCA fails to comply to the CCA request after 12 working days + a month the account is in CRIMINAL default and needs court powers to enforce it.

Obviously if they do supply a completely legit CCA then SAR the original creditor and go for the charges, telling the DCA exactly what you are doing.

 

There is NO point trying to run before you can walk. Take things slowly and easily and you'll get a better result in the long run.

 

As a rule of thumb:

DCA - CCA

OC - SAR (for charges).

Be VERY careful whose advice you listen too

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An update. On 23rd Aug. I sent of letter asking for 28 days to sort things (Letter A I think). On 28th Aug. sent Letter N asking for CCA. Both sent recorded delivery.

They phoned me today, but I was out so didn't get the call. Then they phoned my son

"I don't know what you and your mother think you're up to - but you owe us this money"

What are they like?

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You should be pleased with that response from them . It is an indication of the ineptitude of the company to counter a cca request with a reply like that. They do not have it I bet , and resorting back to insults they think they will get you to forget your legitimate request and pay their illicit demands just on the strength of their 'you owe us' . What fools they employ these days .

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Did you tell them you will only deal with them in writing to remove your telephone number from their database? If you did and they start ringing, answer all calls and say "go away", as politely as you can. Keep a log of all calls and ask for the person's name and position within the company. Then report them to Ofcom for phone harrassment and write to OFT questioning their right to hold a consumer credit licence. make a fuss!

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An update. On 23rd Aug. I sent of letter asking for 28 days to sort things (Letter A I think). On 28th Aug. sent Letter N asking for CCA. Both sent recorded delivery.

They phoned me today, but I was out so didn't get the call. Then they phoned my son

"I don't know what you and your mother think you're up to - but you owe us this money"

What are they like?

Do you have any way of recording calls? If they're resorting to those pathetic tactics, it would be very useful to have them saved to produce either in court or in your complaint to the OFT.

  • Barclays: WON!!! It took four months but was totally worth it!
  • Cabot: I'm still waiting for an enforcable agreement, more than a year after requesting it. Go on, Uncle Ken, take me to court if you dare. You know you want to!
  • Elephant.co.uk: VICTORY - they admitted there was no debt!
  • Ashbourne Management (gym membership): Finally got my default removed and out-of-court settlement; I'm not finished with them yet!

<--- If I've been helpful please remember the scales ;)

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MBNA Europe Bank Limited, Registered Office: Stansfield House, Chester Business Park, Chester, CH4 9QQ.

 

You need to be smart with Link, they'll issue proceedings at lightening speed. Get the requests sent, and send by special delivery if the cost isn't an issue.

 

You need to be as smart as them and just as fast.

 

Best wishes, Dave.

No matter how quick they issue the proceedings they still need a CCA.:D

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Thanks you all for your support.

I'm curious as to the difference between debt collectors

Some collect the money on behalf of their client presumably for a percentage and some say they have bought the debt off the OC. Is this true? If so how can they afford to buy up all these debts? Yhey must be worth millions

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The debt "purchasers" typically only pay a small percentage of the book value of the accounts, normally no more than 10 or 12% and sometimes even less depending on the account.

Now the difference between various DCA's is very clouded as is the vehicle that is used for purchase, but safe to say that when debts are sold they are normally as a block of a few hundred plus. This is one of the main reasons why the paperwork isn't normally complete.

 

Once they have purchased these "debts" they then proceed to try and enforce the FULL amount to the debtor, hence making a huge profit into the bargain.

 

 

WoooHoooo 2,000 Posts

Be VERY careful whose advice you listen too

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