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Everything posted by mrmarmite

  1. It's gone up because Sky gave us all 3 months free Broadband. But saying that I remember one of the letters they sent said that will will freeze the price you pay for a year. Deffo nothing about a new 12 month contract. We got them by the balls on that alone!
  2. Change supplier as soon as you contractual agreement with o2 expires. There is diddly squat they can do about it.
  3. Good. That's 2 others not including myself. More people that have had the same problem the more serious it will be for them. You say about a new 12 month contract. They can't do it unless you agree and have signed the dotted line. The proof then lies with them to prove that you agreed to it as they legally can't impose a new 12 month contract without your knowledge. Argument: I didn't sign a contract with you. You never supplied me with a 14 day cooling off period which you are legally obliged to provide under the distant selling act regulation act. You have forced this upon me as I am in contract with o2. It's irrelevant to me as my contract with o2 expired in January. It really gets my goat up things like this. A BIG company thinks they are untouchable by one single person. They are so wrong. I took on Barclays 3 years ago, They still have 3 years left before the CCJ drops off their credit files. See where I'm going......
  4. This is enough from Unfair Contracts: Unfair Terms 5. —(1) A contractual term which has not been individually negotiated shall be regarded as unfair if, contrary to the requirement of good faith, it causes a significant imbalance in the parties’ rights and obligations arising under the contract, to the detriment of the consumer. Written contracts 7. —(1) A seller or supplier shall ensure that any written term of a contract is expressed in plain, intelligible language. I never received one. (i) irrevocably binding the consumer to terms with which he had no real opportunity of becoming acquainted before the conclusion of the contract;
  5. I am still working on it. Sky had no right to put you into a new 12 month contract if you were transferred to Sky from o2 unless you agreed to it. Sky email is pants and not worth dealing with. I am in the process of writing to Sky head orfice to find out what the hell they are playing at and it will be sent by recorded delivery. This £2.50 charge is a penalty charge forced upon you that at no time you agreed to pay it. They are acting unlawfully on this matter alone. Did you ever receive a copy of Sky's T's and C's through the post? I know two that haven't. Also, Were you told WHEN you were being moved or like me you received nothing except a bill?
  6. If you know your legal stuff send em a letter by recorded and read them the riot act. They dropped me like a hot stone after that
  7. I exactly understand what the OP is saying. o2 customers were forced to Sky, not by choice, and Sky have been slamming charges onto our bills for not having other Sky services and Sky expect o2 customers to pay them. They can't legally impose these charges forced upon o2 peeps. I am looking into this in detail and I will be involving Trading Standards.
  8. I am in the same boat. I actually cancelled my o2 home phone and broadband in Feb and later found out it got transferred to Sky in March. I kicked off a stick because Sky promised (I have the letter) to only charge me what I am/was paying to o2 for 12 months. They lied, They slammed a £2.50 per month charge on my bill for not being a Sky TV customer. Sky claimed to have sent Sky's T/C's to everyone. I did not receive it and I am aware of others that didn't receive it. I have contacted Sky mutiple times by e-mail and same thing comes back "tough". I can't see how they can legally impose this £2.50 charge as I did not agree to their T/C's bearing in mind that my contract with o2 ended in January. Needless to say I also cancelled my direct debit. I got a text message from them today "We've not received your last Sky payment. Go to Sky.com/mysky to pay. You're in contract and may be subject to early termination charges if you don't pay". I'm going to play with these muppets. I'm in contract? errr no I'm not. Termination charges? I'm not in a contract. Imposing £2.50 in penalty charges? Show me a signed contract that I agree to pay this penalty charge. Again I terminated my contract with o2 in Feb and o2 confirmed this.
  9. My formal response to MMF is lodge a compliant to OFT and TS like I have done. OFT is taking note. I have lodged a formal complaint to MMF and I have stated that I require a copy of their internal complaints procedure of which they are legally obliged to supply, 3 months later I am still waiting.....................................
  10. My last encounter with MMF was over 3 months ago, Last I heard was a text message that they were sending me a letter. I have sent multiple emails to them stating that I am STILL waiting for this letter to arrive. Pester them MORE than they pester you, They really have no idea whatsoever of the legal system. They rely purely on threats and intimidation, Nothing more.
  11. I got a lot to add about these muppets. I think the worst part is phoning me at work with an automated message. I sent an E-mail to OFT earlier this week explaining the problems with them refusing to answer emails and letters and asked OFT if they have a Credit licence and telling them that I WILL have MMF in Court to explain their un-lawful collection methods to the Court. I think the best one is the ONLY time I spoke to them I went through the in writing speil and all he said was "We don't do letters" I replied "I don't do phone calls" he kept going on and on so I started singing down the phone. My daughter was having fits of laughter. OOO ANd they have breached the DPA Bit suss I think, Message they sent (I have kept them all) Message for Miss Stuart Tucker. Please contact blah blah, hmmmm Stuart Tucker?? Possibly the PDL they used didn't perform a credit check?
  12. Director Details First Name(s):NEILSurname:PETTYDate of Birth:17 Apr 1964Nationality:BRITISHAddress: Multiple Addresses Returned 26 PERSEVERANCE STREET, PUDSEY, WEST YORKSHIRE, LS28 7PZSANDERSON HOUSE, STATION ROAD, HORSFORTH, LEEDS, LS18 5NT322 HARROGATE ROAD, ECCLESHILL, BRADFORD, WEST YORKSHIRE, BD2 3TB I am having problems with these muppets now. I have no problem with them trying to phone a number I have blocked on my mobile, I have no problem leaving robotic messages on my home phone. The problem I do have is leaving robotic messages at work. I found the above info, can any one verify this is the owner and address? I have now sent a second warning to them and I expect to send them a final warning BUT when I take Court action against them for their unlawful activities I would love to send it to his home address as (hopefully) he is the company director.
  13. agreed, the letter she got is perfect for launching a complaint to the relevant bodies but I somehow expect the bodies to do nothing which is pretty much what they do with everything bank related
  14. so what about the blatent lies in their letter? it is intimidation on a letter headed without prejudice.
  15. ello, I would ignore it but respond if you want to play. Dear who ever, thank you for your template letter that contains nothing but lies which is why it is obviously entitled without prejudice. My last letter to 1st credit (date) still stands, you are now harrassing me for a debt that I do not acknowledge and you are not going to comply with my request under s10 of the data protection act. You are fully aware that you do not have any leg to stand on in Court so I therefore invite you to start proceedings against me. Please be aware that I will be filing a counter claim against you. I do not expect to hear from you again.
  16. File it in your "ignore" folder. should you wish to repley just state when you respond to my letters I'll respond to yours. Add I don NOT acknowledge any debt to your company.
  17. write to our friend mr a j martin at moorcroft. Start off I do not acknowledge any debt to your company and and state that should they send anuy 1 to your property without your consent you will use the required force to remove them from your property and you will call the police, this is your rights under common law also state that the account is in legal dispute with whoever and put following in: S10 Notice. Under S10 of the Data Protection Act 1998 you are to cease prossesing all information you hold on me. As stated under S10 you are legally obliged to respond to this request within 21 days stating that you will oblige or that you refuse with reasons as to why. If I do not receive a response to this request within 21 days it will be assumed that you refuse to comply and Legal proceedings will be instigated against you to force your compliance, I will also be seeking compensation and damages under S13 of the DPA of which I am legally entitled to. I trust I have made myself very clear on this serious matter and I await your response. Moorcroft are like robinson way.
  18. came down with a cold today so naff lol, but ty for asking . obviously u need to mod the letter but leave the whitty bit in coz it funny (bit about consulting a "qualified" solicitor)
  19. that plus other dca links on that page bring a WHOLE new light to DCA's Meet the Real DCA !
  20. Thank you for your response to my request under the Consumer Credit Act section 78 and my complaint lodged at the beginning of the year. I am pleased to see that you confirm this as a true copy of the original executed, regulated credit agreement supplied to you by Vanquis. this is 1 i sent to cabot about my vanquis account. they EVENTUALLY gave up and not heard a peep abount account in 2.5 years. As you must realise this agreement does not conform to sections 60(1) and 61(1) of the Consumer credit Act and is therefore unenforceable under section 127(3) of the same act. You had until 20th August 2007 to provide me with the true copy I requested in my letter dated 30th July 2007. After that date you entered into default of my request. Whilst the account is in dispute, you are not permitted to ask for any payment, nor am I obliged to offer any payment to you. Furthermore, whilst the dispute remains, you are not entitled to charge any interest on the account, make any further charges to the account or pass the account to anybody else. I would also like to note that as from the (12+2 working days + 30 calendar days) it becomes a criminal offence. Please note you may also consider this letter a statutory notice under Section 10 of the Data Protection Act to cease processing any data in relation to this account with immediate effect. This means you must remove all information regarding this account from your own internal records and from my records with any credit reference agencies including any defaults. Should you refuse to comply, you must within 21 days provide me with a detailed breakdown of your reasoning behind continuing to process my data. It is not sufficient to simply state that you have a ‘legal right’, you must outline your reasoning in this matter and state upon which legislation this reasoning depends. Should you fail to respond within 21 days, I will expect that this means you agree to remove all such data. I would also suggest that you consult a “qualified” solicitor to verify that you have NO legal rights to this debt. Should you continue to harass me until such time you provide an executed, regulated credit agreement that contains ALL of the prescribed terms embodied within the agreement that contains my signature that fully complies with the Consumer Credit Act 1974, you will leave me no alternative to instigate legal action against you
  21. let it run dude, usually DCA sends you letter on behalf of creditor. First Credit are a relatively easy do deal with. if you want to send FC an s10 request under the DCA pointing that Vanquis has KNOWINGLY passed/sold an account whilst in dispute and can be proven so.
  22. sweet dude just sweet, and so the circle shall start again, pffffffft why waste physical energy playing ping pong when you can play by e-mail/letter
  23. just tell them to "make like a tree and leave" or "take a LONG walk off a short pier"
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