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Parcel delivery insurance is prohibited under section 57 – Consumer Rights Act – Read about It Here and in The Times. ×


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    • notodebt
      SJP letter from courts - Car tax fine

      By notodebt · Posted

      I disagree with the charge and also the statements sent. Firstly I have not received any correspondence from DVLA especially a statutory notice dated 2/5/2024 or a notice 16/5/2024 voiding my licence if I had I would have responded within this timeframe. The only letter received was the single justice procedure notice dated the 29.5.2024 this was received on 4.6.2024. I also disagree with the statement that tax was dishonoured through invalid indemnity claim. I disagree that the licence be voided I purchased the vehicle in Jan 2024 from RDA car sales Pontefract with agreement to collect the car on the 28.1.2024. The garage taxed the vehicle on the 25.1.24 for eleven payments on direct debit  using my debit card on my behalf. £62.18 was the initial payment on 8.2.24  and £31 per month thereafter the second payment was 1.3.24.This would run from Jan 24 to Dec 24 and a total of £372.75, therefore the car was clearly taxed before  I took the car away After checking one of my vehicle apps  I could see the vehicle was showing as untaxed it later transpired that DVLA had cancelled my tax , without reason and I did not receive any correspondence from DVLA to state why it was cancelled or when. The original payment of £62.18 had gone through and verified by my bank Lloyds so this payment was not declined. I then set up the direct debit again straight away at my local post office branch on 15.2.2024 the first payment was £31 on 1.3.2024 and subsequent payments up to Feb 2025 with a total of £372.75 which was the same total as the original DD that was set up in Jan, Therefore I claimed the £62.18 back from my bank as an indemnity claim as this payment was from the original cancelled tax from DVLA and had been cancelled . I have checked my bank account at Lloyds and every payment since Jan 24  up to date has been taken with none rejected as follows: 8.2.24 - £62.15 1.3.24 - £31.09 2.4.24 - £31.06 1.5.24 - £31.06 3.6.23-£31.06 I have paper copies of the original DD set up conformation plus a breakdown of payments per month , and a paper copy of the second DD setup with breakdown of payments plus a receipt from the post office.I can also provide bank statements showing each payment to DVLA I also ask that my licence be reinstated due to the above  
    • tobyjugg2
      Should we trust Sunak or the next PM to fix the Country's problems? (title revised 24/10/22)

      By tobyjugg2 · Posted

      You know hes had it when they call out those willing to say anything even claiming tories have reduced taxes on live tv AS Salmonella says: The Conservative Party must embrace Nigel Farage to “unite the right”, Suella Braverman has urged, following a disastrous few days for Rishi Sunak. The former home secretary told The Times there was “not much difference” between the new Reform UK leader’s policies and those of the Tories, as senior Conservatives start debating the future of the party. hers.   AND Goves replacement gets caught booking in an airbnb to claim he lives locally .. as of yesterday you can rent it yourself in late July - as he'll either be gone or claiming taxpayer funded expenses for a house Alongside pictures of himself entering a house, Mr McGuinness said Surrey Heath residents “rightly expect their MP to be a part of their community”. - So whens farage getting around to renting (and subletting) a clacton beach hut?   Gove’s replacement caught out on constituency house claim as home found on Airbnb WWW.INDEPENDENT.CO.UK Social media users quickly pointed out house Ed McGuinness had posted photos in was available to rent     As Douglas Ross says he'll stand down in scotland - if he wins a Westminster seat - such devotion.
    • notodebt
      SJP letter from courts - Car tax fine

      By notodebt · Posted

      I've completed a draft copy to defend and will post up here for review.  Looking over the dates and payments this all stemmed from DVLA cancelling in Feb , whereby I set up a new DD in Feb hence the overlap, why they cancelled when I paid originally in Jan I have no idea. Anyway now stuck with pending court action and a suspended licence . I am also firing off a letter to DVLa recorded disputing the licence revoke
    • Passerby0233
      MET ANPR PCN - NtK - BP Blue Boys Tonbridge - Burger King Car Park NOT BP car park.

      By Passerby0233 · Posted

      Thank you both for your expert knowledge and understanding. You're fighting the good fight by standing up for people like me and others with limited knowledge of this stuff. I thank you. I know all my DVLA details are good. I recently (last year) renewed my license, and my car's V5 is current with the correct details; the same is valid for my partner. I'll continue to ignore the love letters 😂 and won't let it bother either me or my partner.  I'll revisit this post if/when I get a letter of claim.  F**k ém.
    • BankFodder
      Lost items sent through Parcel2Go and EVRi

      By BankFodder · Posted

      Please check back later on today for a fuller response and some edits

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      We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

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      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Parcel delivery insurance is prohibited under section 57 – Consumer Rights Act – Read about It Here and in The Times.

Has anyone been successful to claim Against Natwest ?

ebonytanny

By ebonytanny
in NatWest Bank

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If you need to add something to this thread then

 

Please click the "Report " link

 

at the bottom of one of the posts.

 

If you want to post a new story then

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Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

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Antigravity

Antigravity

Posted
Posted

Hi ebonytanny,

 

I managed to have all the charges on my Natwest CC dropped yesterday. I know it's not quite the same thing as claiming back money, but it meant that I didn't have to pay £200 in late payment charges!

 

Good luck with this claim. I am also pushing for £417 in charges from my current account. I was offered £187 back as a 'Goodwill' gesture, but I refused this and am going for the full amount.

 

Will post news as I get it.

 

Antigravity :lol:

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ebonytanny

ebonytanny

Posted
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Posted

Hi Antigravity,

 

Well done, The charges of your Natwest CC were they all late payment charges from the past six years as well or not? I'm still contemplating about my claims with the current account and CC which i belive is in the region of £3k altogether for both accounts but it seems noone as had any success with Natwest yet apart from you which as given me a bit of confidence, pls let me know if you have any luck with the current account. Thanks

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bflatman10

bflatman10

Posted
Posted

Hi ebonytanny, can I just ask how far you have gone so far in your action against Natwest. I'm about to start actions myself and just want to know whether theres much chance of an out of court settlement.

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Antigravity

Antigravity

Posted
Posted

ebonytanny

 

The charges were a mixture of late payments, and going over my agree credit limit, which happened because of the late payent fees.

 

With regards to my current account, I have sent off the standard letter today, following conversations with the Customer Lending Centre and Customer Relations Manager Dept.

 

I also spoke to Capital One, with whom I have a CC. I eventually got through to one of the Managers there and challenged him on the phone over the fee they have charged me. He told me that yes, under The Unfair Terms in Consumer Contracts Regulations 1999 the charges they were imposing were not recoverable if the matter went to court. He then went on to say that they would never go to court, but send the debt to an outside collection agency and enter a defualt statment to the Credit Ref Agencies. They would then try to recover the actual loss, minus the charges.

 

This made me realise that at least some financial institutions know what they can and can't get away with. Which gives me some faith in pursuing matters with Natwest.

 

Best of luck with your case, I'll keep the forum updated with any news.

 

AG X

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BankFodder

BankFodder

Posted
Posted
ebonytanny

 

The charges were a mixture of late payments, and going over my agree credit limit, which happened because of the late payent fees.

 

With regards to my current account, I have sent off the standard letter today, following conversations with the Customer Lending Centre and Customer Relations Manager Dept.

 

I also spoke to Capital One, with whom I have a CC. I eventually got through to one of the Managers there and challenged him on the phone over the fee they have charged me. He told me that yes, under The Unfair Terms in Consumer Contracts Regulations 1999 the charges they were imposing were not recoverable if the matter went to court. He then went on to say that they would never go to court, but send the debt to an outside collection agency and enter a defualt statment to the Credit Ref Agencies. They would then try to recover the actual loss, minus the charges.

 

This made me realise that at least some financial institutions know what they can and can't get away with. Which gives me some faith in pursuing matters with Natwest.

 

Best of luck with your case, I'll keep the forum updated with any news.

 

AG X

 

This is a very important conversaton. Do you know who you had it with?

Can you pm me about this please.

 

Can yo please jot down as many verbatim notes of the conversation as your memory will allow, now please.

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  • 8 months later...
Bigredbus

Bigredbus

Posted
Posted

Hi Missangry,

All of us (to my knowledge), on this site, started proceedings against NatWest via MCOL (Online) or by going to local Court (N1).

You had your answer from Higley, now it's time to start your claim. Get the right (the more detailed) PoC in the templates and off you go...

Good luck!

---Aut viam inveniam aut faciam---

 

***All advice given should be taken as guidance... Professional advice should always be taken before any course of action is pursued***

 

- I do not reply directly to any PMs, but you are more than welcome to enclose a link, in a PM, to your post. Thank you -

Make a contribution to this site... Help the CAG keeping on helping you for FREE.

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gizmo111

gizmo111

Posted
Posted
i am having no luck either the last thing i heard was from Stuart Higley who told me they could do no more? i am now going to go through the small claims....has anyone else done this with NatWest?

 

Hi Miss Angry,

 

Could you start your own thread in the NAtWest forum - so you can keep everything in one palce as your claim progresses, and we can help as needed.

Consumer Health Forums - where you can discuss any health or relationship matters.

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Godders

Godders

Posted
Posted
i am having no luck either the last thing i heard was from Stuart Higley who told me they could do no more? i am now going to go through the small claims....has anyone else done this with NatWest?
This thread's from March! Lots of successes since then.

 

http://www.consumeractiongroup.co.uk/forum/natwest-successes/

 

Good luck

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The cobbett slayer

The cobbett slayer

Posted
Posted

Being in debt isn't a problem when it comes to claiming. Most of us are in debt for the same reason - unlawful charges.

 

To start a new thread, go back to the Natwest forum link and click on the "New Thread" button at the top of the page and away you go.

 

Post as much information as you can, along with any questions you might have and between us we should be able to help. Do please read the FAQ's before you go too far though - most of what you need to know is there.

 

Paul

Advice given is either my experience or my opinion and is given without liability. If in doubt, consult a qualified professional.

If you PM me for advice I will only reply in your own thread

 

Never under estimate your ability. I won over £17,000!

For the full story - look here

http://www.consumeractiongroup.co.uk/forum/NatWest-bank/17630-thecobbettslayer-NatWest.html

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  • 1 month later...
Helen_Mary

Helen_Mary

Posted
Posted

I am writing my letter to natwest requesting full details of charges incurred on everything in my account for last 6 years but not asking for any statements. I asked my local natwest branch for the data controller address. I was told to send complaints to there customer relations, Freepost, is this right, i can't send recorded and will this still work,

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lee in wales

lee in wales

Posted
Posted

Hi helen mary, i think i just spoke to you in chatroom, you need to start your own thread as this is someone elses, if you look at the top of the natwest page, you will see a blue box saying start thread, click on that give it a title and then that will become your own, when you need to ask something then you keep with the same thread, :D

:)I am not an expert at this, any advice i give is from reading posts on this site, its all in here somewhere :)

 

:) If i have helped please click the scales:)

 

NatWest Settled 16th february 2007----£3902.67 All charges, costs and s.69 interest

 

MBNA- S.A.R - (Subject Access Request) sent 25th March 2007

MBNA missed deadline, LBA for SAR sent 8th May 2007

CCA request sent 8th May 2007

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  • 12 years later...
ebonytanny

ebonytanny

Posted
  • Author
Posted

This topic was closed on 03/06/19.

If you have a problem which is similar to the issues raised in this topic, then please start a new thread and you will get help and support their.

If you would like to post up some information which is relevant to this particular topic then please flag the issue up to the site team and the thread will be reopened.

- Consumer Action Group

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Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

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