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Solartherm UK useless returns on 15K heat pump - court claim launched..


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as we see with many UAE debts, an N244/SJ application is a common dodge used by fleecers to prevent the close inspection of actual relevant FACTS like paperwork etc. as their case is very weak...don't look over there judge...look here this is far more important....NOT!!

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Please confirm that point 12 of their statement is not true ?

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Hi Andy, I've asked him, he cannot remember either way.

 

So, would he have received that through the post? Does it have a form number?


If he hasn't is it game over? They made their application for fast track before that was due.

Just trying to grasp where we are, he has a learning disability so getting info out of him is not easy as he's easily confused.

 

What I will add to that is that he went to mediation service through the court , so I would guess he filled out an N180 questionnaire ?

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They refer to a court order dated 19th Feb 2021.Reading between the lines I assume this is the Notice of Allocation (n157) this follows once both parties have submitted their DQs and gives the court directions what each party must comply with by date...submitting a witness statement and documents as evidence.

 

So did he get the N157 did he comply ?

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Good question and I have messaged and asked him, I doubt he will remember and would of thought that he would of done anything when asked.

 

He did submit evidence I believe, but will check.

 

If he hasn't I guess he's in trouble right ?

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Hi @AndyorchHe can’t remember and can’t find any paperwork and neither does he remember the form, useless I know.

 

so if he hasn’t, is there anything we can do or is it game over ?

 

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Well if it was that Notice dated Feb and he didn't comply the court would have struck out his claim by now. So it cant have been ...I really cant advise reading between lines...as its basically all guess work.

 

I can only advise on the here and now...so here on he can submit a  further statement as he did to overcome their application for Fast Track....same principle but this time why they should not get summary judgment.

 

Again once the court informs of the hearing date and there should be a hearing for this type of application even though the defendant has opted for no hearing their application, he submits a statement in response....again this can be submitted 7 days pre hearing.

 

Summary Judgment is covered in CPR 24.

 

 

 

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Thanks Andy, I’m travelling back from Scotland so will take all this in tomorrow and revert back to him and come back to you.

 

as usual your help is very much appreciated 

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Hi @Andyorch he found the document, it was in the Moneyclaim online account, which he hadn't checked as he wasn't expecting documents through that, probably because other stuff was sent through the post or email.

 

Obviously the hearing never went ahead as they applied to have it moved to Fast Track.

Is it too late to submit a witness statement in response to their witness statement?

 

187MC148-Judge-Directions-Order.pdf

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Not for the recent application to strike out summary judgment.

 

So did he receive a Notice of Allocation ( N157) in Feb 

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Hi Andy, he received it in so much it was in the Moneyclaim online account which he never logged into, so didn't see it.


Witness statement, I was referring to replying to their Witness Statements for the actual court hearing that they sent in previously in February.

 

Now, does it matter less that he didn't return this form given that they applied for Fast Track instead, therefore the original hearing was never going to happen?

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He can try ...only 6 months late, I'm amazed the claim is still live to be honest. I agree the application to change track may have had an effect on the process. I would do a dual witness statement in response to the Directions (Feb) and their application to SO/SJ all in one.

 

I take it you have read the last paragraph on the Directions ?

 

WARNING If you do not follow these instructions within the time limits, the judge may decide that your case should be struck out, which means that you will not be able to continue to bring or defend this claim, and the other side may be able to ask the court to make a judgment against you. If you cannot comply, you should make a formal application to the court before the deadline expires, using the right form and paying the court fee.

 

 

 

.

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Hi Andy,  yes I read that. 
 

So I guess what we are relying on is that their application for Fast Track superseded the need to comply as the court hearing date would not go ahead due to the application for FT. 
 

maybe clutching at straws here 

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  • 5 months later...

Open

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  • 1 month later...

Just to note, the got cancelled once again last month, he awaits another date.  The can has been kicked down the road for 16 months now.

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  • 3 months later...

Evening, so my friend had his hearing today, having been delayed previously, the hearing was for their application to Strike Out his claim.

 

To cut a long story short the judge thought he had over claimed (claim 10K) and was probably worth 2-3k and his evidence/Poc was a bit of a mess, along with the fact he didnt file direction and witness statements until over a year late.

However, he has given him until August 24th to sort it out and resubmit but urged both parties to settle out of court.

 

30 mins after the hearing he received this following email, not from their solicitor but from the director

 

Dear Mr

 

Without Prejudice offer.

 

Again, sincere apologies that you are aggrieved if I could rectify matters personally I would.

 

Today`s outcome as you are now aware is that you will need to serve full particularised financials alongside detailed returns and evidence your alleged short fall.

 

You have until 4pm 30th August to do so. Whereby we the Defendant then intend to serve a more detailed defence and counter claim against you which our legal team has almost finalised.

 

We would of course rather not spend the day in court and of late these matters have been allocated a hearing of 9:30 am but are actually not getting going for the most part until well after midday.

 

A recent hearing we attended started at 1:30pm having been allocated at 9:30am and was adjourned at 3:30pm, then re allocated for a further day !

 

Our technical and legal teams unfortunately attend a fair few of these claims as of course there are many customers that feel making a claim is the right thing to do.

 

Unfortunately it just isn't as simple as thinking you have been miss sold, and we believe your claim has absolutely no merit, despite you being aggrieved and having some poor early days results.

 

Point 20. of our T&C`s is quite clear and usually a claim does not get much further than that, your case has many other points in our favour and few in yours, I think the judge was being very nice in not allowing the strike out.  

 

It is a fact that our company has successfully defended the last 55 claims of this nature to the point we are now counterclaiming for time and costs.

 

If you check the court records in Colchester County Court, Peter J Rodrup Vs Silvercrest Energy Ltd was a claim brought on similar merits as yours whereby Mr Rodrup unfortunately had to pay us £22`500.00 which was largely made up of legal fees and time costs of which we collected the sum 3 weeks after the hearing by high court enforcement.

 

If of course you still had the unit we could at least retrieve the goods under a swap out agreement. That cannot be achieved here and our office especially our legal team wishes to continue the action.

 

Judge Gallagher will issue a notice of trial for a date after 1stOctober and that will probably not be heard until quarter 1 of 2023.

 

I apologise if this email sounds confident of the impending outcomes but this is what always happens.

 

I therefore kindly suggest you accept our original offer of £1000 in full and final settlement of the matter and of which the offer is open for 14 days only as of today`s date.

 

Please advise if you wish for us to draw up the Tomlin order agreement to settle, if not our legal team will be requesting a change in the listings track in order to add our legal charges should we be successful.

 

Kind regards       

 

***********

 

I will also mention that they previously applied to change to Track, this delayed everything for 5 months and they withdrew their application the day before the hearing and submitted an order to strike out instead.  

 

This caused another 8 months delay up until today.

 

Can they apply for change of Track having already done so and withdrawn it? Is this an abuse of process?

 

Thanks in advance 

 

My advice is given through personal experience and is given without prejudice

 

 

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Once you add their counter claim to the initial claim it automatically becomes Fast Track and the court would automatically assign it to said track......there was no need for them to make an application to change track...possibly why they withdrew it....but of course either party can make an application to change track if its correct...their application was incorrect.

 

Andy

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Hi Andy, what do you make of his email in general ?   
 

Usually his legal representative sends communications, it is unusual for him to do so personally 

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Not what his legal rep would advise and smacks of desperation...although it is an attempt to mediate and settle without prolonging the claim in court...time for your friend to get his particulars precise and follow the courts directions. 

We could do with some help from you.

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Thanks Andy,

I was surprised by the scaremongery of the email, we previously informed this solicitor that he has been  diagnosed with ADHD in early 2021 which completely changed the tone of correspondence from then on.


They actually went through mediation before the claim.

His claim isn't just about not receiving the expected amount of money back from the government scheme, the heat pump never really worked, never really provided hot water. Since he has moved the new owners had the manufacturers engineers in and they said it was set-up wrong and installed incorrectly making it impossible to service properly.

 

I guess we need to look at his claim again now, I may add we have an email from this director telling him that the heat pump would never produce the kind of returns expected, these have been revised down, and that they have an inherent fault, he has removed several customers heat pumps free of charge including his own.

My advice is given through personal experience and is given without prejudice

 

 

If I Have helped please feel free to click the star

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  • 1 month later...

Morning, so the defendant was given until 4pm yesterday  to file a reply to the POC .

 

However, they didn’t email it in until 19.30pm along with an email apologising for sending a previous email without attachments. 

Is it possible to apply to have this struck out, wold that be accepted ? 

My advice is given through personal experience and is given without prejudice

 

 

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No 

 

Dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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