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    • Before you start this claim you need to have a lot more confidence in what you're doing which means that you need to understand the way forward in the principles involved more thoroughly. We will help you and you will probably get your money back but this is a self empowerment forum and so you have to do your bit as well. Please will you spend at least the next couple of days reading through the stories on this sub- forum. Try to understand them thoroughly. We have lots of stories very similar to yours but even those which are not similar, have principles in them which apply. In particular you need to read and understand the information in the pinned topics at the top of the sub- forum. I know that you have been reading around here for the past couple of hours but it needs a lot more. You aren't in a huge hurry. Wait a few days before sending a letter of claim and also that needs some amendment as well. Come back here when you've done your reading and then we will have a look at your letter of claim and help you to refine it Also, please tell us the value of the laptop. Was it properly declared as a laptop – and was the value properly declared
    • Unsure what would be classed as appeal I first contacted the applicant then IAS. I am not aware I could appeal again as Bank state I was informed that is news to me. I would have to look through the paper work, I apologise I forget so much due to my caring duties wish I had quality time to get so much done. Will try and look tomorrow, appreciate everyone's time and input.
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    • Hi, I've been reading the invaluable advice on this forum and reading about the problems with Evri and lost delivery of items.  From what I gather the initial steps after having exhausted every's own lost item claim process is to draft a Letter of Claim, I think it is called and to register with the government Money Claims.  I have got a login for Money Claims and have made an initial stab at the letter but I'm not certain I have got it right. Am I right to assume that having exhausted Evri customer service's claims process and having received the denial of any compensation because the laptop I was sending is on the non-compensatory list that my next step would be to send the Letter of Claim to them? Let me provide some basic details which I hopefully have addressed in the letter. I purchased a laptop through Amazon.co.uk which a business in Belfast sold refurbished laptops through.  They had a 30 day money back guarantee for a full refund if you have any issues with the laptop.  I have the invoice from Amazon showing the purchase.  On 27 April, 2024 before the end of the 30 day period I used their ParcelShop (inside a Tesco) to send the laptop back and have the tracking reference mentioned in the letter.  As mentioned in the letter there was they advised they could not give me or sell me any insurance because laptops are on the non-compensatory list so I just paid the normal delivery cost.  It was scanned as leaving the ParcelShop on 29 April and the tracking has been like that ever since.  After a 28 working day Evri claim process they gave the expected response that they could not provide any compensation and simply could not proceed with my claim. I was hoping to get some advice on whether I go ahead now and email this to Customer Services straightaway and should I send a hard-copy to the Evri address as well?  Or are there any steps I have missed out on first?  I believe 14 days is the reasonable period of time for them to respond so if I were to send it tomorrow, for example 12 June then I should expect a reply by 26 June, is that correct and fair?  And assuming they don't reply with a full refund then I would then go down the government Money Claims site to proceed with that? Sorry for all the questions, I want to make sure I go about it properly.  I'll continue to read through other cases on here so I can get an even better handle on the process. I attached a LOC, happy for any edits or updates that will make it even better. Thanks so much for anyone's help! Regards, Matt Evri letter of claim.docx
    • The date was 3 June. Get on MCOL now. The legal principle is that, even if you defence is late, if the other party hasn't requested judgement, then your defence takes priority and is accepted. You might be in time. When I say now I mean now.  Recently we had someone who was nine days' late and this was pointed out to them at 5:30pm.  They faffed around till 11pm.  When they went on MCOl they saw that judgement had been entered at 7pm. Every minute is vital. File the below standard defence if you still can - 1.  The Defendant is the recorded keeper of [motor vehicle]. 2.  It is denied that the Defendant entered into a contract with the Claimant. 3.  As held by the Upper Tax Tribunal in Vehicle Control Services Limited v HMRC [2012] UKUT 129 (TCC), any contract requires offer and acceptance.  The Claimant was simply contracted by the landowner to provide car-park management services and is not capable of entering into a contract with the Defendant on its own account, as the car park is owned by and the terms of entry set by the landowner.  Accordingly, it is denied that the Claimant has authority to bring this claim.    4.  In any case it is denied that the Defendant broke the terms of a contract with the Claimant. 5.  The Claimant is attempting double recovery by adding an additional sum not included in the original offer.  6.  The Particulars of Claim is denied in its entirety.  It is denied that the Claimant is entitled to the relief claimed or any relief at all.
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UKPC ltd/DCB(L) 2015 ANPR PCN PAPLOC Now Claimform - Valley Retail Park, Hesterman Way, Croydon ***Claim Discontinued***


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Hi

 

My daughter parked in Valley Park Retail Park a while back. It was 7.30 pm and shops were shutting and loads of spaces empty. She parked in a disabled bay. Was only there for a few mins and got a ticket. I know she shouldn't have done it and hasn't since.

 

We have ignored all the tickets and letters these people have sent and now Zenith have offered a reduced charge of £80. We haven't accepted the offer yet.

 

I'm confused in that her car is still registered at our old address but post is coming to current address. There is currently a case against her that PACE is taking through the courts. Would they have got current info from that?

 

Does anybody think we should pay the £80?

 

My daughter is on a very low income and if PACE win at court she will only be able to offer them a tiny amount each week as payment.

 

I've got questions also about two other parking issues both with bailiffs and wondered whether I should do a separate post for those - each or together? I feel I am using a lot of CAG's time at the moment. So many parking problems and debt problems.

 

thanks

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A separate thread for each issue please eveowes, the parking guru's will be along to advise but may be tomorrow now, tis getting late

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id be more concerned that the car and her licence too?

are still registered at an old address...

if the DVLA catch wind of that

it WILL be fines.

 

 

as for zenith.

date of the ticket please

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Apologies for not being the correct forum for this comment, but it is related to the OP ...

 

 

If your car is not registered at the correct address, you are breaking the law, as DX says, but your insurance may also be invalid, and ultimately the police have the power to seize the vehicle.

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as for UKPC and Zenith,

it is the same person wearing a different dress.

 

 

DR+ are the parking industry's favourite debt collector but they, like Zenith have no powers to do anything regardless of what superpowers they claim to have.

 

Tell us about the PACE claim and I bet we can find a reason as to why they will lose.

 

another reason for updating the DVLA record is these people have 6 years to start a claim,

if they get wind that a wriong address is being used they may well issues a claim in a few years time when you post is no longer being forwarded and get a CCJ against you by default as they are obliged to use the details the DVLA gave them, even if they know it is wrong because legally it isnt.

Edited by dx100uk
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  • 4 years later...

Hi

I have received a number of letters (3 so far) from DCBL saying I owe £160 for parking in a disabled bay in Aug 2015 in a shopping retail park.  I don't remember anything about this ticket and I'm not aware of having done this at all.

 

They now say they are recommending their client takes legal action.  I haven't contacted them yet and not sure what to do about it.  Any advice please?  Thank you for your time.

 

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Who are DCBL's client?  I'm guessing a private parking company, so I've moved your thread to that part of the forum.

 

You say you are not aware of doing this.  Have you moved since 2015?  Is it possible correspondence has gone to an old address?

 

It would be useful if you would upload the latest DCBL letter, redacted of any personal info.

 

 

We could do with some help from you.

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If you have moved since then and or received a letter of claim you must reply. This is close to statute barred so they are phishing to see if you do or should reply and if not will advise their client to file a backdoor ccj to your old address if you have moved 

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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  • 5 months later...

Hi. I mentioned these people a few weeks back but got distracted with other life events. Now they’ve written a third time and I’m getting a bit worried. I’ve attached letter - I can’t attach it as it’s a pic on my ohone and it won’t let me??
 

we don’t remember this ticket or event or who could have been driving at the time. Apparently it was in April 2016. 
 

what should I do. I haven’t spoken or communicated with DCBL. 
 

any help would be welcome. Thanks

 

I’m loading pic to laptop to see if I can save it as different extension 

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please complete this:

 

then simply follow the websites listed in our upload guide

 

redact the recent letter as a jpg then convert to PDF please.

 

 

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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I've had to hide your post because you've left the fleecers' reference number and the car registration showing.  Please redact these and post again.

 

Anyway the important thing is you've now got a Letter of Claim and you need to reply with a suitable snotty letter showing them you'd be big trouble if they did do court.

We could do with some help from you.

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I can only find these two letters so don't know what I've done with first two but they were asking for payment, and were basically a copy of each other, just asking for payment, saying i hadn't responded to first letter etc hence the second letter.  Then we got these two (attached).

 

Nobody remembers this, either seeing a ticket or actually parking there.  If somebody borrowed the car they haven't owned up to it, and now, nearly six years later, we have no idea of this or any memory of it.

 

For a windscreen ticket (Notice To Driver) please answer the following questions....

 

 1 The date of infringement? 12/04/2016
 

2 Have you yet appealed to the parking company yet? [Y/N?] no
 

Has there been a response? n/a
 

Have you received a Notice To Keeper? (NTK) [must be received by you between 29-56 days] I haven't seen one
 

What date is on it? n/a
 

Did the NTK provide photographic evidence? n/a
 

 

3 Did the NTK mention Schedule 4 of the Protection of Freedoms Act 2012 (PoFA) [Y/N?] n/a
 

4 If you appealed after receiving the NTK,

did the parking company give you any information regarding the further appeals process?

[it is well known that parking companies will reject any appeal whatever the circumstances] n/a
 

5 Who is the parking company? UK Parking Control ltd
 

6. Where exactly [Carpark name and town] did you park? Valley Retail Park, Hesterman Way, Croydon

 

dcbl pdf merged.pdf

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well dont disappear for another 7 mts!!

 

you MUST reply to the PAPLOC with a snotty letter within 30days.

 

well done got there...

 

they've only set this hoping you have moved so they can get a guaranteed backdoor CCJ.

 

you haven't so they can't.

 

use our enhanced google search box for

Snotty letter

 

pop your ideas up here 1st before sending to off

you have 30days from the date of the PAPLOC.

 

dx

 

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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  • dx100uk changed the title to UKPCM/DCB(L) 2015 ANPR PCN PAPLOC - Valley Retail Park, Hesterman Way, Croydon

thread tidied

 

dx

 

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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The SARs letters will be as follows (via emails)

 

to DCB Legal: 

(a) I am seeking debt advice but I deny any debt and the case must be put 'on hold' for not less than 30 days under the PAP for debt claims 2017.
(b) I have sent your client a SAR
(c) also confirm your correct 'address for service' if you've moved and the PPC has two addresses. (not relevant as they are writing to our current address)

 

to UK Parking Control Ltd:


- ALL photos taken
- all letters/emails sent and received, including any appeal correspondence earlier
- all data held, all evidence they will rely on, and a full copy of the PCN, NTK
- and a list of all PCNs outstanding against you and/or this VRN, and remind them that any claim must be for all PCNs, not several separate claims.

 

Are these OK, do I need to add anything?  Do I need to say that nobody remembers this?

 

Thank you

Edited by EveOwes
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That's not what we had in mind.

 

The time to be sending SARs was way back in March or earlier when you first heard from them, not at the last minute when you're on the eve of a court case.

 

You need to write a snotty letter so the idiots realise (a) you haven't moved so no chance of a backdoor CCJ and (b) you're a pain in the backside who would cause them big trouble if they did do court.

 

There's a suitable snotty letter in post 32 at  https://www.consumeractiongroup.co.uk/topic/439586-futuregladstones-anpr-pcn-paploc-funfair-bridge-st-stourport-on-severn-worcs/page/2/#comments  Obviously change things such as the addressee details and the amount of the Unicorn Food Tax,  add the PCN number and send off tomorrow to both DCBL and UKPC, otherwise you could well get a county court claim form

 

Use snail mail, not e-mail, if this does get to court, using e-mail would mean they could file documents at one minute to the deadline full of lies which it would be too late for you to counter.

 

If you want to send a SAR as well to find out what this is all about, then fine, send the SAR in a few days' time, but to UKPC only.

We could do with some help from you.

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Thank you.  The instructions I read seemed to indicate that when you get the LBC with 30 days to respond then you send a SARs.

Anyway, I've taken your example and changed it a bit, as follows:

 

Dear xxx

 

I acknowledge receipt of your Letter Of Claim.  This case is being defended on the grounds that I am not aware of the existence of the PCN or of the alleged infringement.

 

Perhaps you can enlighten me as to why you think your client has a case.

 

Can you also break down the £160 that you are demanding - what extra costs have been incurred, and what was the amount detailed on the original invoice.

 

This alleged infringement was almost six years ago, and it's unreasonable of you to allege this after such a long time without providing anything in support of your client's claim.  I believe your additional costs are also unreasonable under CPR 27.14(2)(g) and these should be removed regardless or if this goes to court I will make a claim to have them removed.

 

Yours sincerely

name

 

copy to UK Parking Control Ltd

 

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If you send that you will definitely be taken to court.

 

There's no reason for the fleecers not to take you to court.  You admit that you know nothing about the case and you make basic legal mistakes: they have every right to bring a case within six years;  CPR 27.14(2)(g) has got nothing to do with their inflated charges, it is a procedure used when someone loses a court case, has to pay the other party's capped costs, plus extra costs for unreasonable behaviour.  As for "without providing anything in support of your client's claim" from their point of view you've had several letters before (which you admit).  Send that and they will be straight on MCOL and in a few days you will have a county court claim

 

I pointed you in the direction of a snotty letter which was written for someone who, like you, had no information about the original "offence" and is therefore generic and suitable for use by you too.  It should be sent word for word (apart from obvious things like the addressees).  It makes you seem like someone who would just make a hole in the fleecers' pockets if they did do court.  The idea is that they will leave you in peace and go after some mug instead - although of course there are no guarantees. 

  • Like 1

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nothere does it say ever send an sar, pretty pointless.

 

i know you've always had a habit of 'doing your own thing' since you came here, but it might now be time to actually follow our advice from now on and not try to re interpret what people actually advice.

 

its a tried and tested foolproof method of limiting your exposure to the nasty people and their ways, you open a walkway by doing something not advised, be sure as eggs the fleecers will exploit it.

 

dx

 

1 hour ago, EveOwes said:

This alleged infringement was almost six years ago

i would most def NEVER alert them to impending SB....:pound:

  • Like 1

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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I haven’t done my own thing in the past and have always used your letters word for word. But this is different. It’s a pcn. I looked up snotty letters and was confused trying to find one to fit. 
 

so you want me to mock them? This isn’t Gladstone or Gladys etc it’s a different mob. I am confused. Is that a template for all the fleeces?

 

are you saying I should copy it word for word

Edited by EveOwes
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its dcb(l) ..fake paper only solicitors run by dcbl lot... the TV bailiffs...even worse...:pound:

 

 

 

  2 hours ago, EveOwes said:

This alleged infringement was almost six years ago

i would most def NEVER alert them to impending SB....

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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There - the obvious changes made:

 

Dear DCBL,

 

cheers for your Letter Before Claim.  I had a good laugh at the idea you actually really thought I'd take such tripe seriously and cough up!

 

As usual you'll have done no due diligence before sending out your bilge otherwise you'd know full well your client's case is complete pants.

 

Your client has scored a big own goal by adding £60 Unicorn Food Tax.  Wooops!  Judges don't like these made-up sums, do they?

 

Your client can either drop this hopeless case or get a good kicking in court where I will go for an unreasonable costs order under CPR 27.14(2)(g) and spend it all on a foreign holiday now that we can all travel again, while all the time laughing at your client.

 

I look forward to your deafening silence.

 

COPIED TO UK PARKING CONTROL LTD

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ok then, I will send out the mocking letter as recommended by you guys.  I will send it first thing tomorrow to both of them by royal mail - do I need to send registered post or just next day delivery (I think I read in the snotty letter section that not to do registered post)?

 

thank you for your advice

 

PS Their letter is a Letter OF Claim, not a letter Before claim - does that make a difference? thanks

Edited by EveOwes
ps
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Same thing

2nd class will do with free proof of posting at any po counter.

 

Dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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