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    • Morning dx and thank you for your message.   With regards to your comment about them not needing to produce the deed, the additional directions ordered by the judge included 'a copy of any assignment o the debt or agreement relied upon'  so that is why I thought that point was relevant?
    • Sorry for the long post but I don't want to miss out any relevant information: My wife bought a car from Trade Centre UK and have been having nothing but trouble with it. Unfortunately we paid of the finance used to buy the car as we weren't expecting this much trouble with the car as we we though we would have protection as buying from a dealer. We are wondering if we can still reject the vehicle since the finance plan has been paid off. Timeline is as follows: 13/12/2023 -15/12/2023 Bought car from Trade Centre UK for £10548 £2000 deposit paid on credit card on 13/12/2023 £8548 on finance from Moneybarn (arranged through Trade Centre UK). picked up car on 15/12/2023 Also bought lifetime warranty for £50/month 25/12/2023 Engine Management Light comes on. The AA called out and diagnosed the following error codes: P0133 - Lambda sensor (bank 1, sensor 1) Oxygen Sensor. Error Message : Slow reaction. Error sporadic P0135 - Lambda sensor heat. circ.(bank1,sensor1) Oxygen Sensor. Error Message : Component defective Due to it being Christmas took a few days to get through to them but they booked me in for 28/12/2023 to run their own diagnostics. 28/12/2023 Took car in to Trade Centre so could check the car – They agreed it was the Oxygen Sensor and Booked me in for repair on 30/01/2024. I was told they had no earlier slots, and I would be fine to carry on driving car when I said I was afraid of problem worse. During diagnosing the problem, they reset the Engine Management Light. During drive home light comes back on. 29/12/2023 - 29/01/2024 I carry on driving the car but closer to the date, engine goes to reduced power every now and again – not being a mechanic I presumed that this was due to above fault. 20/01/2024 Not expecting any more problems paid off the finance on the car using personal loan from bank with lower interest rate. 30/01/2024 Trade Centre replace to O2 sensor (They also take it on a roughly 60mile road trip which seems a bit excessive to me – I can’t prove this as something prompted me take a picture of milage when I handed car in but I forgot take one on collection – only remembered next day.) 06/02/2024 Engine goes in reduced power mode again and engine management light comes on – Thinking the Trade centre’s 28 day warranty period was over I booked the car the into local garage for the next day to get problem fixed under the lifetime warranty package. Fault seems to clear after engine was switched off. 07/02/2024 In the Morning, I take it to local garage who say as the light gone off – the warranty company is unlikely to cover the cost of the repair or diagnostics and recommend I contact them when the light comes back on. In the evening the light comes back on and luckily I manage to get it back to the garage just before it shuts for the day. 08/02/2024 The Garage sends me a diagnostics video showing a lot error codes been picked up by their diagnostics machine including codes for Oxygen sensor and Nox Sensors, Accelerator pedal and several more. Video also shows EGR Hose not connected to the intake manifold properly, they believed this was confusing the onboard system as it is unlikely this many sensors would trigger at same the time but they couldn’t be certain until they repaired the hose. 13/02/2024 Finally get the car back as it took a while to get approval and payment for the repairs from the Warranty company. Garage told me to keep an eye the car as errors had cleared with the hose but couldn’t 100% certain that’s what caused the problem. 06/03/2024 Engine management light comes on again. Fed up I go into Trade Centre as I was just around the corner when it happened and asked them how to reject the car or have the problem fixed. They insist that as it’s over 28 days I need to get the car fixed under the warranty package I purchased and they could no longer fix the car as it was over 28 days. When I tried telling them it appeared to be the same or related problem they said they couldn’t help as I hadn’t contacted them earlier. I asked them if they were willing to connect the car to the diagnostics machine and tell me what the problem was, as a goodwill gesture, which he agreed to do and took the car to the back He came back around 30 minutes later and said they took a look at the sensor they replaced previously and there was nothing wrong with it and engine management light went off when they removed the sensor to check it. When I asked what the error code he couldn’t give me an exact fault but the said it one of the problems I told him earlier (Accelerator pedal). I have this visit audio recorded on my phone – I informed the reps I was recording several times. As the light wasn’t on, local garage couldn’t book me for a repair under warranty. 07/03/2024 Light came on so managed to book back into local garage for the 12/03/2024 Whilst waiting to take car into garage, I borrowed a OBD sensor and scanned for errors on the car. This showed the following errors: P11BE – Manufacturer specific code (Google showed this to be NOX sensor) P0133 - Oxygen (Lambda) Sensor B1 S1: Response too Slow 12/03/2024 Took car to local garage and the confirmed the above errors. This leads me to believe that either Trade Centre UK reps lied and just reset the light or just didn’t check properly (Obviously I am unable to prove this) 22/03/2024 Finally got the car back as according to garage, the warranty company took a long to time to pay for the repairs 28/04/2024 Engine management Light has come back on. Using the borrowed OBD scanner I am getting the following codes: P0133 - Oxygen (Lambda) Sensor B1 S1: Response too Slow P2138 - Accelerator Position Sensors (G79) / (G185): Implausible Correlation I have not yet booked into a garage as I wanted to see what my rights are in terms of rejecting the car as to me the faults seem related. I can’t keep using taxi or train to get to work every time the car goes into the garage as it is getting very expensive. Am I right in thinking that they have used up their chance to repair when they conducted the repair end of January or when they refused to repair it in February ? If I am still able to reject the vehicle could you point to any sample letters or emails I can use. Thankyou for your advice on my next steps.
    • Ok noted about the screenshot uploads. In terms of screwing up I had one previous ticket that defaulted and ended up in a CCJ from Southend airport because for some reason during COVID I didn't receive their claim form just a notice of default. This hospital ticket was the 2nd ticket that went to CCJ due to a lack of knowledge of the process. Maybe it's easier just to pay them in future I'm thinking though, I don't get them very often anyway
    • Car maker takes a hit from weakening demand and price war in the world's largest electric vehicle market.View the full article
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
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      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Reasonable Adjustments - Occupational Health


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@king12345 Where did I read that you can have union legal support or a lawyer of your choice that you pay for? That would be in the rule book of every union in the country. You can only be represented by one or the other - not both.

 

The OP here has, regrettably, chosen not to join a union anyway, so I don't think they'll be up for the kind of class war that your responses always propose. You do not need to lecture me about trades union history, what price workers paid to win rights, or anything else. I am well aware of these points. What I am ALSO well aware of is that the vast majority of workers these days would rather sit on their backsides watching reality tv than go to a union meeting or engage in any form of resistance to the erosion of those rights. For the best part of the last 30 years the vast majority of the new rights have been won, usually by unions, in courts of law - not on picket lines. To win in courts of law you regrettably require a case, evidence, and facts. That may be unpalatable, but courts of law are quirky that way.

 

There is a huge difference between saying that someone should give up, which I would only say if it was clear beyond doubt that they had no claim, and pointing out the weaknesses, irrelevancies, and errors in their argument construction. Unless those things are addressed to the satisfaction of a court, then they will lose their case. So doing that is legitimate and helpful advice. You may not think so, but continually attacking my advice on the basis that you don't like it does not help anyone.

 

Finally, I'd suggest that you examine the actual basis for the "winning" of many of the most recent iterations of the rights you list. Because actually, most of these rights were imposed on the UK by the EU and the ECJ. Regrettably they weren't really fought for by unions and their members, and I'll not be holding my breath waiting for the revolution as the government strips then away again in the period after the UK leaves Europe. I'd love to think that the workers will rise up to defend and improve their working conditions. When the barriers go up, I'll be there. Unfortunately, I suspect I'll be the only person there, because everybody else will be busy watching the latest dramatic fall out on Strictly Come Dancing....

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Hello, I don't have a 'dog in the fight' either way on OP issue, and all I can offer is my best wishes, but I really feel an objective insight here might help illuminate Sangie595 as to why she continues to get troublesome replies to her posts.

 

I know nothing about Employment Law, however I & many of my colleagues have been in numerous lowly work situations over the years where we felt desperate and turned to the internet, even sites like CAG seeking advice. Helpful constructive 'letting down' of expectations when someone is feeling vulnerable is always appreciated.

 

Sangie - you may not appreciate hearing this, but I've read the last few months of your posts, and they are all WITHOUT EXCEPTION negative and along the lines of "well, you're clearly an idiot, the boss has all the power and to ever think differently is to reinforce the fact you are an idiot and it's time to look for another job". I think that basically paraphrases every post you've ever made here!!

 

So, whilst I don't doubt for a second your Union credentials and experience, I feel your approach to responding to nervous people's enquiries shows a lack of not only empathy but self-awareness too.

 

I hope site team will let that this post stay long enough for you to read and have the right of reply, before they delete, because I genuinely believe it may serve you well in your real life beyond the keyboard.

 

Best wishes,

 

FG

Edited by Andyorch
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Apologise if already covered but??

 

Has Occupational Health given a decision in their report that they consider your condition to be a disability under the Equality Act 2010??

 

 

Hi Obiter,

 

Yes they have, but to get them to mention that was a fight. In each call they seem to be reluctant to discuss reasonable adjustments and never discussed my role or any impact on my health or vice versa.

 

Sangie does have some good points but the key here is that very few employers would admit to their neglect but I'm sure that what has happened can't be right and has resulted in my symptoms and thus far the medical advice I have been given backs that stance. I'm not to bothered if they give me the boot and someone impartial like a judge has a look at the facts and then decides and the outcome is in the public domain.

 

Where I find hope is that whenever anyone impartial (Medics, EQC, ACAS, FSO etc) they all side with me. I'm simply trying to get some balance and the above replies do help with that. In terms of Unions I'm sure there are good and bad reps but the examples I've heard in my company are pretty bad. I don't see the benefit if you are able to get a good understanding of the law yourself.

 

Thankfully, I have managed to get on the road to recovery to be able to deal with this otherwise I would still be in an extremely bad place.

 

In terms of the report, I can request it via SAR - which again shows my employer just placing obstacles in the way rather than just allowing OH to give me a copy. Can't see anything wrong with having visibility of something to ensure it is accurate and contains the relevant information before releasing it or declining consent.

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Have a look at section 20 Equality Act 2010

 

I have and both sections 15 and 20 seem to be applicable but there may be others. Its pretty clear that the behaviour and their treatment towards me is an attempt to make me quit and its pretty sickening if you have experienced it and everyday is like a battle.

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@Sangie595 You say: "You can only be represented by one or the other - not both."

This is correct.

But you previously said: "if you did take independent legal advice, you would lose the right to union representation. It's the union, or another lawyer. Not both."

This is incorrect.

Anyone can take legal advice, which is different from legal representation.

To make it clearer, any union member can take legal advice from any source they deem fit.

This might assist the union in defending the member.

Differently from employing a solicitor or legal adviser to represent them.

In this case the union would step aside.

I am surprised that an experienced union official could misuse words so easily.

Most cases I represented and followed were won on words and misquotes from employers and witnesses.

Example: closing the till is different from closing the account.

On this little difference many disciplinary have been dismissed.

Further, a good union official would be used to dismember documents to find flaws and consequently would also be used to quote correct words.

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Op, don't know if it's been asked before, but as you're not in a union, have you checked if you have legal protection with your home insurance or any other insurance?

Usually they don't cover existing cases, but it's worth checking in case your cover started before this case.

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I find it fascinating that a bunch of experts on disability and employment law can consider it appropriate to use "developmental disorder" as a term of insult. This site is rapidly becoming nothing more than a place to post offensive remarks and insults aimed at anyone you don't agree with. Telling people what they want to hear, with no objective consideration, is not helpful or realistic. But have at it. My job and my real life are secure, and frankly I don't give a damn about the personal insults of a few keyboard warriors who have never set foot in an employment tribunal.

Edited by sangie5952
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Sangie, if it's true that you are the bee's knees of union affairs, you should be able to look at criticism and question your own doing.

When one person has something to say it's time for reflection, when more than one joins in, it's time to look at the common denominator.

I don't claim to be anything rather than a union activist who has defended and advised members and non members without getting even an hour out of it, differently from reps.

Not claiming to be an expert like you.

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OP, you say that you want them to apply all of this as you see yourself recovering in 6 months but then guard that statement by saying more about the long term self assessed prognosis.

 

So what do all of the medical experts say about your long term capabilities and treatments? CBT tried and discounted so that creates barriers in itself so what do they recommend? Drug therapy ( works well for some, useless for others). TYhe other problme you ahve is the permanency of your condition. If you can get better in 6 months then your emplpyer may well take you at your word and seek dismissal on capability grounds at that time if there is no return to an acceptable level of productivity.

 

An observation from my own past is that you will see a rosier future as far as returning to work goes than is actually realistic. I spent 2 years faffing around in this sort of mess before I was diagnosed with MS and eventually accepted that i want going to work full time ever agin and certainly not in the role I had so entered into a compromise agreement with my employer that gave me enough to live on for a while until I sorted out my new reality.

 

I'm siding with Sangie on this one if it gets as far as a tribunal hence making the suggestion of seeking an exit deal. You dotn ahve to go for this right away but leave them with the thought that you would be willing to enter into a compromise if it doesnt work out in 6 months. It will be cheaper for them than a fight at an ET in terms of hours spent on that rather than other things and they wont need expensive lawyers.

 

Now can you afford to take this path is the real question, getting another job later on isnt that difficult if you have low outgoings.

Edited by honeybee13
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Can we please keep this civil...its of no a assistance to the OP.

 

Andy

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Can we please keep this civil...its of no a assistance to the OP.

 

Andy

 

I agree entirely. Disagreeing with interpretation or viewpoints is opinion. Using that to make inappropriate comments about people and insulting their intelligence, mental health and employment, which is now the standard "reply" constitutes bigotry, discrimination and bullying.

 

For what it is worth, at no point have I ever said that the OP here has no case or that the employer is correct. My points related solely to correcting an erroneous understanding of the OH role and GDPR, and to pointing out that precedent is not a factor in reasonable adjustments. In other areas of law it may be - in reasonable adjustments it isn't. However, I'd agree with ericsbrother. In the full context of information available on the threat from the OP, there is no way that this ends happily. Being objective, yes, the OP very clearly does have a disability and I have no doubts on that matter. But that does not entitle them to anything. Whether adjustments are reasonable are the issue, and knowing nothing about the employer, nobody can say or not. On the other side of the tale is an employee who has had, albeit through no fault because this is never about fault, several months off sick, is not fit to return to their employment, may never be fit to return, and who appears to be asking the employer to treat accepting that uncertainty as a reasonable adjustment. They'll comes back to work, but on their own terms, and only if sickness is ignored. In other words, they might come back, maybe, for a bit, if they feel up to it.

 

Now that is the story the employer is hearing - is it any real surprise that they are balking at that? So unless that story can be mediated and given a spin that they can accept, they aren't likely to budge very far. They may well be willing to accept paying the OP off - but that deal, like any possible tribunal award, is never going to be in the realms of fantasy. So the OP can move for a mutual termination. Or they can mediate their expectations and sell the employer a story that they can negotiate with. Or, of course, they can take their legal chances with a tribunal claim, which, win or lose, will mean they are out of a job either way, and which may have other consequences as well - not a reason to not do it, but definitely a reason to have every side of the advice, and not just one rosy tinted version.

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Nobody mentioned a rosy tinted version or ending to the op's story, but one thing that must be very clear:

DO NOT GO DOWN WITHOUT A FIGHT.

Accepting defeat and avoiding negotiations is the wrong advice.

No other way to put it.

Again, coming from a union official this is incredibly shocking.

Cases like this should be bread and butter for any union rep who should go to the table with 100% in order to gain 20%.

It's always been this way in all negotiations.

Going to the table asking 1% will definitely result in gaining nothing.

Good union reps have defended the undefendable and negotiated impossible deals for decades.

A dying breed maybe...

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Good point about the household insurance, I'll call them tomorrow fingers crossed!

 

SANGIE, I'm a bit confused, are you saying that RA's for mental health can't be a permanent measure? As long as reasonable I would have thought they could be. In any case I don't know how my disability will affect me in the future, although I have been told that I will make a full recovery and I am on medication.

 

In terms of what I have asked for, there is no negative cost, disruption or efficiency issues caused to the business. So there shouldn't really be any issues.

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Also SANGIE,

 

I haven't asked for disability sickness absence to be excluded rather that it be taken into consideration into any performance/absence triggers, this is important as they can provide extended trigger points or some form of disability leave if I find it difficult at times. Just an agreement it's up to them if they want to discuss or suggest alternatives I am not using a rigid approach with them rather trying to come to some kind of a fair mutual agreement.

 

I'm considering getting Access to Work involved to carry out an assessment anyone had any experience of this? I heard that its impartial and I'd be happy to use their guidance.

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The employer is not obliged to agree to anything, in fact the could use two simple words to deny any adjustments: "business needs"

However, many employers allow reasonable adjustments for various reasons but one thing is sure, if you do not ask and negotiate you will not get anything.

Your approach seems the correct one, give them a solution which is commercially viable and it would be more difficult for them to say no.

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Sorry have to disagree

 

Regulation 3 Management of Health and Safety at Work Regulations 1999

 

Even Section 2 Health and Safety at Work Act 1974

 

What is reasonable and proportionate in achieving a legitimate aim

 

Although you are correct that the employer does not have to instigate any reasonable adjustments if not covered under the act, If the employee or any individual not in the employ of the business suffers a detriment because of that decision when previously notified , the employer can and will be held liable in any civil/criminal proceedings

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That refers to health and safety, not disability discrimination.

In the DDA the word "reasonable" is repeated several times, hence the need for negotiations.

Example: a small removal company employs the boss who deals with admin, contracts and all logistics, then 2 people who do the removal (including heavy lifting).

One of the 2 removal employees breaks their knee playing football and won't be able to ever lift heavy weights.

It is not reasonable for the company to keep them on desk duties as there is no position for them.

Differently if the company is a massive multinational with thousands of sorting offices.

In this instance it is reasonable to believe that a redeployment would comply with the DDA (the employee is now permanently disabled).

The word "reasonable" is the key.

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If a person has any condition that has the capability to impact health and safety, be it the are disabled or not, the obligation under statute is on the employer and employee to limit that harm. Disabled or not. That includes putting in control measures where and when appropriate to limit possible harm

 

And for the record no such thing now as the Disability Discrimination Act (DDA)

 

It is the Equality Act 2010

Edited by obiter dictum
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I've been resisting to comment on this thread, but its gone so far off topic its of no use to the OP.

 

The employer only has to do what is reasonable, and that's I they are a good, people orientated employer.

They could trump everything by saying "business needs" and dismiss under capability issues.

 

I'll take Thi to the nth degree and play devils advocate here.

 

A window cleaner is employed by a company. The employee has an accident at work and is now unable to walk and uses a wheelchair. The employers liability insurance pays compensation and covers costs etc.

Is it reasonable now that the employer is forced to carry on employing them with adjustments like a crane of some description?

 

I'm pointing out the difficulties on defining reasonable.

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And in rebuttal capability was never mentioned or dismissal being reasonable or proportionate. The issue was putting in control measures to limit further harm to enable the employee to stay in the job. Dismissal on capability has never been in doubt as a last resort and have stated nothing to the contrary

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