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Parcel delivery insurance is prohibited under section 57 – Consumer Rights Act – Read about It Here and in The Times. ×


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    • notodebt
      SJP letter from courts - Car tax fine

      By notodebt · Posted

      I disagree with the charge and also the statements sent. Firstly I have not received any correspondence from DVLA especially a statutory notice dated 2/5/2024 or a notice 16/5/2024 voiding my licence if I had I would have responded within this timeframe. The only letter received was the single justice procedure notice dated the 29.5.2024 this was received on 4.6.2024. I also disagree with the statement that tax was dishonoured through invalid indemnity claim. I disagree that the licence be voided I purchased the vehicle in Jan 2024 from RDA car sales Pontefract with agreement to collect the car on the 28.1.2024. The garage taxed the vehicle on the 25.1.24 for eleven payments on direct debit  using my debit card on my behalf. £62.18 was the initial payment on 8.2.24  and £31 per month thereafter the second payment was 1.3.24.This would run from Jan 24 to Dec 24 and a total of £372.75, therefore the car was clearly taxed before  I took the car away After checking one of my vehicle apps  I could see the vehicle was showing as untaxed it later transpired that DVLA had cancelled my tax , without reason and I did not receive any correspondence from DVLA to state why it was cancelled or when. The original payment of £62.18 had gone through and verified by my bank Lloyds so this payment was not declined. I then set up the direct debit again straight away at my local post office branch on 15.2.2024 the first payment was £31 on 1.3.2024 and subsequent payments up to Feb 2025 with a total of £372.75 which was the same total as the original DD that was set up in Jan, Therefore I claimed the £62.18 back from my bank as an indemnity claim as this payment was from the original cancelled tax from DVLA and had been cancelled . I have checked my bank account at Lloyds and every payment since Jan 24  up to date has been taken with none rejected as follows: 8.2.24 - £62.15 1.3.24 - £31.09 2.4.24 - £31.06 1.5.24 - £31.06 3.6.23-£31.06 I have paper copies of the original DD set up conformation plus a breakdown of payments per month , and a paper copy of the second DD setup with breakdown of payments plus a receipt from the post office.I can also provide bank statements showing each payment to DVLA I also ask that my licence be reinstated due to the above  
    • tobyjugg2
      Should we trust Sunak or the next PM to fix the Country's problems? (title revised 24/10/22)

      By tobyjugg2 · Posted

      You know hes had it when they call out those willing to say anything even claiming tories have reduced taxes on live tv AS Salmonella says: The Conservative Party must embrace Nigel Farage to “unite the right”, Suella Braverman has urged, following a disastrous few days for Rishi Sunak. The former home secretary told The Times there was “not much difference” between the new Reform UK leader’s policies and those of the Tories, as senior Conservatives start debating the future of the party. hers.   AND Goves replacement gets caught booking in an airbnb to claim he lives locally .. as of yesterday you can rent it yourself in late July - as he'll either be gone or claiming taxpayer funded expenses for a house Alongside pictures of himself entering a house, Mr McGuinness said Surrey Heath residents “rightly expect their MP to be a part of their community”. - So whens farage getting around to renting (and subletting) a clacton beach hut?   Gove’s replacement caught out on constituency house claim as home found on Airbnb WWW.INDEPENDENT.CO.UK Social media users quickly pointed out house Ed McGuinness had posted photos in was available to rent     As Douglas Ross says he'll stand down in scotland - if he wins a Westminster seat - such devotion.
    • notodebt
      SJP letter from courts - Car tax fine

      By notodebt · Posted

      I've completed a draft copy to defend and will post up here for review.  Looking over the dates and payments this all stemmed from DVLA cancelling in Feb , whereby I set up a new DD in Feb hence the overlap, why they cancelled when I paid originally in Jan I have no idea. Anyway now stuck with pending court action and a suspended licence . I am also firing off a letter to DVLa recorded disputing the licence revoke
    • Passerby0233
      MET ANPR PCN - NtK - BP Blue Boys Tonbridge - Burger King Car Park NOT BP car park.

      By Passerby0233 · Posted

      Thank you both for your expert knowledge and understanding. You're fighting the good fight by standing up for people like me and others with limited knowledge of this stuff. I thank you. I know all my DVLA details are good. I recently (last year) renewed my license, and my car's V5 is current with the correct details; the same is valid for my partner. I'll continue to ignore the love letters 😂 and won't let it bother either me or my partner.  I'll revisit this post if/when I get a letter of claim.  F**k ém.
    • BankFodder
      Lost items sent through Parcel2Go and EVRi

      By BankFodder · Posted

      Please check back later on today for a fuller response and some edits

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      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

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      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Parcel delivery insurance is prohibited under section 57 – Consumer Rights Act – Read about It Here and in The Times.

Athena ANPR PCN - overstay - LIDL Mablethorpe - High Street, Mablethorpe LN12 1EH

n3wsreader
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n3wsreader

n3wsreader

Posted
Posted

Hi all,

 

I'm trying resolve this issue with PCN I have received recently from Athena ANPR Ltd for overstay at Lidl.

 

The overstay was 14 min. 35 sec.

Arrived at 09:43:43 and

left 11:28:18

= duration 1:44:35

Shops opens from 10AM Sunday.

 

Short story, it was Sunday just before 10AM and I saw ppl outside Lidl so I thought it might be open. Parked my car and there was just a queue in front of Lidl..., so went for a walk, as this was my first stay in Mablethorpe. Off course I did forget to take my swimming shorts with me, so spend bit longer in Lidl, looking for shorts.

Few days later got this PCN.

 

I think this isn't fair as if you look at the time the shop opens and the time I have left the parking is just within 90 minutes. Normally I don't spend this much time inside the shop.

 

Do you think I have a chance to get this PCN canceled ? Just want anyone's thoughts before I do appeal.

 

1 Date of the infringement 01/07/2018

 

2 Date on the NTK 04/07/2018

 

3 Date received 07/07/2018

 

4 Is there any photographic evidence of the event?

Yes. Driver and occupants not visible though.

 

6 Have you appealed? {y/n?] post up your appeal]

No. Here's the question: do I have to appeal to Athena and Lidl ? and what would be the best way to appeal, by post or email ? Also is there a template how to appeal, this will be my first time. Do I have to write my story or just complain how unfair they threat the customers ?

 

7 Who is the parking company? Athena Parking

 

8. Where exactly [carpark name and town] LIDL Mablethorpe - High Street, Mablethorpe LN12 1EH

 

Appeals Body says the IPC.

 

The occupants of the vehicle did shop in LIDL on the said day.

 

 

 

Thanks for any help

athena cherge 3.jpg

athena cherge 1.jpg

athena cherge 2.jpg

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DragonFly1967

DragonFly1967

Posted
Posted

Forget Athena.

 

Go directly to the Lidl CEO and lay it on with a shovel. Have a quick search of the forum for other Lidl threads and you'll get the idea. :thumb:

 

Clicky >> https://www.consumeractiongroup.co.uk/forum/search.php?searchid=10846299

Please note that my posts are my opinion only and should not be taken as any kind of legal advice.
In fact, they're probably just waffling and can be quite safely and completely ignored as you wish.

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ericsbrother

ericsbrother

Posted
Posted (edited)

agree,

get on to Lidl and ask them to get this cancelled as the overstay is entirely down to waiting for store to open.

 

You could let them know that the BPA code of practice allows a minimum of 10 minutes as a grace period and you believe that Athena are abusing their position by not considering this as the courts have decided that 15 minutes for queueing etc is reasonable, hence the MINIMUM and not maximum grace period.

 

try the store manager first and then phone head office.

If that fails then an email to their UK CEO usually does the trick

Edited by dx100uk
spacing
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n3wsreader

n3wsreader

Posted
  • Author
Posted

Thanks for your reply,

I have checked few threads before posting and seen a few of your posts,

gives me a good idea how to deal with them and I'll contact them asap.

 

I thought there has to be a trace that I have contacted/appealed Athena, but I'll get in touch with Lidl first.

 

I'll get in touch with Lidl and post their answer here. Many thanks.

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honeybee13

honeybee13

Posted
Posted

Hi. It might be an idea to post up on this thread what you plan to say to Lidl so we can make sure you don't drop yourself in it inadvertently.

 

 

It may have been said already but it's best not to email this as it could be passed on to Athena and then they'll have a way to harass you for free.

 

 

HB

Illegitimi non carborundum

 

 

 

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DragonFly1967

DragonFly1967

Posted
Posted
The link you have provided doesn't seem to work.

 

Fixed that now :thumb:

Please note that my posts are my opinion only and should not be taken as any kind of legal advice.
In fact, they're probably just waffling and can be quite safely and completely ignored as you wish.

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lookinforinfo

lookinforinfo

Posted
Posted (edited)

Hopefully you won't need to deal with Athena but if you do please ensure that you do not identify yourself as the driver.

 

At the moment they only have your address as the keeper not the driver

. If they cannot get the driver's name and address they are stuck without POFA.

 

So when you appeal etc say the driver didn't see the notices for example rather than I didn't see the notices.

Edited by dx100uk
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Gick

Gick

Posted
Posted

DF,

link still not working

My time as a Police Officer and subsequently time working within the Motor Trade gives me certain insights into the problems that consumers may encounter.

I have no legal qualifications.

If you have found my post helpful, please enhance my reputation by clicking on the Heart. Thank you

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DragonFly1967

DragonFly1967

Posted
Posted
DF,

link still not working

 

Damnit, I even tested it. :!: I dunno then, I give up :lol:

Please note that my posts are my opinion only and should not be taken as any kind of legal advice.
In fact, they're probably just waffling and can be quite safely and completely ignored as you wish.

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ploddertom

ploddertom

Posted
Posted
Damnit, I even tested it. :!: I dunno then, I give up :lol:

 

 

 

 

 

Think you may find that using a general search changes each time it is searched whereas individual threads do not. Might be a glitch that needs investigating.

Please consider making a small donation to help keep this site running

 

[sIGPIC][/sIGPIC]

 

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n3wsreader

n3wsreader

Posted
  • Author
Posted
agree,

get on to Lidl and ask them to get this cancelled as the overstay is entirely down to waiting for store to open.

 

You could let them know that the BPA code of practice allows a minimum of 10 minutes as a grace period and you believe that Athena are abusing their position by not considering this as the courts have decided that 15 minutes for queueing etc is reasonable, hence the MINIMUM and not maximum grace period.

 

try the store manager first and then phone head office.

If that fails then an email to their UK CEO usually does the trick

 

Can't really talk to the store manager as I live 100 miles away and I just had a chat with head office and they said to appeal to Athena, as the PCN says on the back and they said it will more likely be canceled by Athena.

From what I hear it's a waste of time to contact them, therefore I'm writing a letter now to the CEO Mr Christian Hartnagel, where I describe the 14 minutes overstay (enclose receipt) and the BPA code of practice that allows a minimum of 10 minutes as a grace period and I that I feel harassed by receiving such letter and I'll use terms such as my car and the driver. In the end I'll ask him kindly to cancel this PCN.

 

What would be the best form of contacting Lidl, by sending them a letter or an email which is more convenient ? or both ? email through Lidl website, Customer Service Enquiries ? or is there a direct email to the CEO ? thanks.

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DragonFly1967

DragonFly1967

Posted
Posted

I wouldn't be describing the BPA Code of practice to be honest. Athena are IPC members :lol:

 

Here's the relevant CoP for AOS Members. https://theipc.info/uploads/-imXk-gEBVk2UV_c_WWpjuthUeH2hwEwihq7Np6Q030/Code%20of%20Practice%20v6%20Amended%2014th%20June%202017.pdf

 

The grace period is mentioned at 15.2 :thumb:

Please note that my posts are my opinion only and should not be taken as any kind of legal advice.
In fact, they're probably just waffling and can be quite safely and completely ignored as you wish.

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