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Zimbird

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  1. I have just had a response: "Thank you for your email to the Heathrow drop off complaints department. On this occasion we have cancelled the Parking Charge Notice and settled it and instructed Debt Recovery Plus to cease pursuit of the charge. No further action is required from yourself regarding this notice. Yours sincerely Brandon Dobson" ** I would just like to thank you all for your input and let you know you were all successful with your advice. I didn't even need to post the new letter from Zimbabwe, the email worked!! However, to be fair, they probably had already received my initial one which I posted from Zimbabwe.
  2. I sent the email off to [email protected] and got a reference no. as a return email. I sent it from a .zw email address. I will send the letter off in time when I can find someone to fly back to Zimbabwe and will post it - just as a double up. I have two addresses for Apcoa: think I will send the original to one and a copy to the other. UK Customer Complaints Team POBox 1010 Middlesex UB8 9NT and the one I put on my letter: APCOA Parking Wellington House 4-10 Cowley Road Uxbridge, Middlesex UB8 2XW Lets see what happens - I imagine they will email me - fingers crossed. Keep you posted.
  3. Thank you, I will get on this straight away. I have also spoken to my tenant and she assures me she will be on the look out for any correspondence and forward it immediately. So glad I double checked with you all. Grateful - will keep you posted. ZB
  4. APCOA and then Debt Recovery Plus and now Terminal Notice Pre-Legal Action Here is the Pre-Legal Action Letter attached. Thank you for your assistance. Have missed you all!!! Pre-Legal Notice 8.2.23.pdf
  5. APCOA and then Debt Recovery Plus and now Terminal Notice Pre-Legal Action Many thanks
  6. Thanks FTMDave - I can't go through that again. How close do you think I am to that when I received a Pre-Legal warning - I would prefer to pay than to go through that stress. Should I send a letter from Zimbabwe as well as email them a copy of the letter? Any points I should include? Will do so tomorrow. Thank you for getting back to me.
  7. If you have received a parking ticket or a letter concerning a parking ticket: Firstly, please check whether this is a PENALTY charge Notice or a PARKING charge. It is a Parking Charge Notice For PCN's received through the post [ANPR camera capture] (must be received within 14 days from the Incident) Please answer the following questions. 1 Date of the infringement 20th September 2022 2 Date on the NTK [this must have been received within 14 days from the 'offence' date] 29 September 2022 [scan up BOTH SIDES as ONE PDF- follow the upload guide] please LEAVE IN LOCATION AND ALL DATES/TIMES/£'s 3 Date received ? ? October 2022 4 Does the NTK mention schedule 4 of The Protections of Freedoms Act 2012? [Y/N?] N 5 Is there any photographic evidence of the event? Yes 6 Have you appealed? [Y/N?] post up your appeal] Not appealed just informed Have you had a response? [Y/N?] post it up No just continued notices 7 Who is the parking company? APCOA 8. Where exactly [carpark name and town] Did not park - drove through - Terminal 2 Heathrow Airport For either option, does it say which appeals body they operate under. BPA There are two official bodies, the BPA and the IAS. If you are unsure, please check HERE If you have received any other correspondence, please mention it here. Parking Charge Nocice Reminder Letter Debt Recover Plus x 2 Terminal Notice Pre-Legal Action Copy the windscreen or ANPR section to your thread and answer the questions... …….... In either case scan up bothsides of any letters/tickets in or appeals made out to ONE MULTIPAGE PDF ONLY 2022-09-29 Apcoa pcn 20-9-22 heathrow drop off.pdf
  8. Days after they put a new system up at Heathrow Airport Drop Off, I drove and dropped off my son. I did notice a sign but there was no where to pay and no barriers, so it was easy to forget. I literally stopped for 2 minutes before driving off. I then received a charge letter, which I responded to with the letter attached. However having returned to England last week, I have now received a Pre-Legal Action letter dated 8.2.2023 and a Debt Recovery Plus Letter. Maybe other letters have gone to my Bristol address and I have not received them yet. Please advise as they have ignored this letter that was posted from Zimbabwe. xxxxxxxx Road Hxxxxx Harare Zimbabwe Tel + xxxxxxxx APCOA Parking Wellington House 4-10 Cowley Road Uxbridge Middlesex UB8 2XW TO WHOM IT MAY CONCERN Charge Notice No ……………… Date: 18 Nov 2022 Heathrow Terminal Drop Off T2 (20 September 2022) TO WHOM IT MAY CONCERN Your signage was not at all apparent and there was no barrier collecting money – therefore it was not at all obvious that you need to pay at Heathrow T2 for a drop off. It is in fact most confusing. I would suggest you put barriers so drivers are forced to pay. This is what drivers expect to be in place, and you will find these barriers in every other airport where they charge for dropping passengers. Both owners and drivers of the vehicle ………. do not reside at: ………. House, Clifton, Bristol B…... In fact this address has been tenanted. It has taken two months for me to receive correspondence from you as the new occupant forwarded your correspondence to a family member, but they have now left for Australia. The owners of ……… reside in Zimbabwe. No…….., H……s, Harare, Zimbabwe and can be reached at this address. We have no intention of returning to England in the foreseeable future and the car is off the road. Please note that any letters addressed to Bristol will no doubt be binned. If you want to continue to pursue this case, then you will have to contact me at my address in Zimbabwe, but I warn you letters do take a rather lengthy time on occasion. I do not intend to pay your charge. I suggest you drop this unnecessary case. Yours sincerely
  9. We have just received a letter from Smart Parking: “Dear Mr ……” Thank you for your recent communication received. We have noted the points and would like to confirm that we are cancelling the Parking Charge Notice. If we can be of any further assistance please do not hesitate to contact us. Yours sincerely Smart Parking Limited Thank you team for another successful result and good advice given. I am very grateful.
  10. Lookinforinfo do u think my letter is good to go with the changes suggested by FTMDave or is there anything u think i should add? Will get sent tomorrow - thanks for analysing the pcn - very interesting - i do not know how u got all that info - a true expert! We are grateful for your help.
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