Jump to content


  • Tweets

  • Posts

    • Hi T911 and welcome to CAG. As you say, an interesting screw up. So much for quality control! Anyway, our regular advice is to ignore all of their increasingly threatening missives... UNLESS you get a letter of claim, then come back here and we'll help you write a "snotty letter" to help them decide whether to take it any further with their stoopid pics. If you get mail you're unsure of, just upload it for the team to have a look.
    • Thanks @lolerzthat's an extremely helpful post. There is no mention of a permit scheme in the lease and likewise, no variation was made to bring this system in. I recall seeing something like a quiet enjoyment clause, but will need to re-read it and confirm. VERY interesting point on the 1987 Act. There hasn't been an AGM in years and I've tried to get one to start to no avail. However, I'll aim to find out more about how the PPC was brought in and revert. Can I test with you and others on the logic of not parking for a few months? I'm ready to fight OPS, so if they go nuclear on me then surely it doesn't matter? I assume that I will keep getting PCNs as long as I live here, so it doesn't make sense for me to change the way that I park?  Unless... You are suggesting that having 5 or so outstanding PCNs, will negatively affect any court case e.g. through bad optics? Or are we trying to force their hand to go to court with only 2 outstanding PCNs?
    • That is so very tempting.   They are doing my annual review as we speak and I'm waiting for their response once I have it I will consider my next steps.    The debt camel website mentioned above is amzing and helping to. Education me alot    
    • Sending you a big hug. I’m sorry your going through this. The letters they send sound aweful, and the waiting game for them to stop. But these guys seem so knowledgable and these letters should stop. Hang in there, and keep in touch. Don’t feel alone 
    • In my time I've never seen a payout/commission from a PPC to a landlord/MA. Normally the installation of all the cameras/payment of warden patrols etc is free but PPCs keep 100% of the ticket revenue. Not saying it doesn't happen mind. I've done some more digging on this: Remember, what your lease doesn't say is just as important as what it does say. If your lease doesn't mention a parking scheme/employment of a PPC/Paying PCNs etc you're under no legal obligation to play along to the PPC's or the MA's "Terms and conditions". I highly doubt your lease had a variation in place to bring in this permit system. Your lease will likely have a "quiet enjoyment" clause for your demised space and the common areas and having to fight a PPC/MA just to park would breach that. Your lease has supremacy of contract, but I do agree it's worth keeping cool and not parking there (and hence getting PCNs) for a couple months just so that the PPC doesn't get blinded by greed and go nuclear on you if you have 4 or 5 PCNs outstanding. At your next AGM, bring it up that the parking controls need to be removed and mention the legal reasons why. One reason is that under S37(5b) Landlord and Tenant Act 1987,  more than 75% of leaseholders and/or the landlord would have needed to agree, and less than 10% opposed, for the variation to take place. I highly doubt a ballot even happened before the PPC was bought in so OPS even being there is unlawful, breaching the terms of your lease. In this legal sense,  the communal vote of the "directors" of the freehold company would have counted for ONE vote of however many flats there are (leases/tenants) + 1 (landlord). It's going to be interesting to see where this goes.  
  • Recommended Topics

  • Our picks

    • If you are buying a used car – you need to read this survival guide.
        • Like
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
        • Like
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like
  • Recommended Topics

Arrow/restons claimform - old Vanquis Card debt - statute barred


style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 2351 days.

If you need to add something to this thread then

 

Please click the "Report " link

 

at the bottom of one of the posts.

 

If you want to post a new story then

Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

Recommended Posts

Hi all,

 

I'm putting this here in this section as Restons are threatening that I will be receiving a county court claim soon.

 

In April 2009,

I was offered a Vanquis card and I took it.

 

 

I fell in a rough patch mid 2010 with payday loan spiral,

and towards December 2010 I started missing various debt obligations.

 

 

I was drowning under Vanquis as well,

they would take my payment,

and then their ROP charges pushed me over the limit and then I'd get a late payment fee added.

 

 

Mid January 2011, I put the account verbally in dispute with the person who had phoned me, demanding additional payment.

Credit limit was £250, they were chasing me for £700.

 

Few debt collectors have come and gone, I've always ignored them.

 

Beginning of March this year,

I got a letter from Restons,

demanding payment.

 

 

I emailed them and said sorry,

I don't acknowledge any debt to you.

 

 

This was shortly followed up by another letter,

saying I owed them £780 for the Vanquis card, last payment date: 18th January 2011.

 

I responded, saying sorry, this is statute barred.

They responded saying:

 

We thank you for your email dated 15 March, 2017.

 

To confirm your liability is contractual and arose under a Credit Card facility with Vanquis. Arrow Global Guernsey Limited lawfully acquired the rights under this agreement and in turn instructed us to service the account on their behalf.

 

The information provided to us by our Client is that the default notice was served on or around 29 July, 2011, which is within the last six years. With this in mind it is our Client's position this debt is not statute barred.

 

We now require you to complete a financial questionnaire and return this to our office by no later than 24 April, 2017, with confirmation of your proposals for repayment.

You can complete the questionnaire online at www.restons.co.uk.

 

 

If we cannot come to an amicable repayment arrangement by this date we are instructed to issue legal proceedings against you.

 

 

Totally fed up by this now,

I responded to their email,

stating that I had already told them it was statute barred and that the date someone decided to issue a default notice had no bearing on the statute barred date and I suggested they go read the Limitations Act of 1980, and that if they decided they still would like to continue to take me to court,

 

 

I would be requesting the courts to regard them as Vexatious Litigants and I would be requesting compensation.

 

I then got the very snotty letter attached.

 

Next course of action?

Ignore until I either get a county court application as they have threatened,

or should I be doing something now?

 

I've just sent off for a SAR to Vanquis as well.

restons threat.pdf

Link to post
Share on other sites

  • Replies 51
  • Created
  • Last Reply

Top Posters In This Topic

Top Posters In This Topic

total cobbrers

you should have ignored them from day one.

 

now you do

unless you get a claimform.

 

the cause of action is the first missed payment..else if that didn't happen..then nothing would have 'caused' the default..twits.

 

but that's rectums for you.

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

Link to post
Share on other sites

Hey dx, well I was being generous and thinking the cause of action would be the date of last payment plus 1 month :)

 

But I love playing email tennis when I know I'm in the right.

 

Yeah I'm ignoring them for now.

Link to post
Share on other sites

to be safe, yes last payment plus a bit extra.

to be extra safe, after the def notice expiry (as that's what they try and claim its from, as seen in their letter)

:)

Link to post
Share on other sites

I understand where they are trying to pull a fast one, but if a creditor decides to only issue a default after a year, that extends the statute barred limit to 7 years

I recall I think it was the OFT at the time said maximum 3 months?

Link to post
Share on other sites

thats one of the reasons why the def notice/default date is not the cause for limitation purposes. imo. :)

was just saying generally that if a def notice has gone by the 6, then can be extra sure its barred for court purposes (it has unfortunately been seen that some dj's have gone with the def notice)

Link to post
Share on other sites

I understand where they are trying to pull a fast one, but if a creditor decides to only issue a default after a year, that extends the statute barred limit to 7 years

I recall I think it was the OFT at the time said maximum 3 months?

 

 

there is no link between statute barred date and issuance of a default notice..

never has been and never will be.

 

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

Link to post
Share on other sites

to be safe, yes last payment plus a bit extra.

to add to that.

is re where for eg the terms allow for a missed payment. shld then add on a bit extra to be sure. :)

Link to post
Share on other sites

Its part of the std conditions under CCA

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

Link to post
Share on other sites

  • 4 weeks later...

Despite Reston's being told that the debt is statute barred,

they have decided to go ahead and issue a County court claim.

 

Name of the Claimant ? ARROW GLOBAL GUERNSEY LIMITED

 

Date of issue – 30TH MAY 2017

 

Date of issue 30TH + 19 days ( 5 day for service + 14 days to acknowledge) = Friday 16TH JUNE + 14 days to submit defence = 30th June (33 days in total) -

 

What is the claim for –

 

1.THE CLAIMANT CLAIMS PAYMENT OF THE OVERDUE BALANCE DUE FROM THE DEFENDANT(S) UNDER A CONTRACT BETWEEN THE DEFENDANT(S) AND VANQUIS DATED ON OR ABOUT APRIL 14 2009 AND ASSIGNED TO THE CLAIMANT ON FEB 28 2012.

 

PARTICULARS A/C NO- XXXXXXXXX

 

DATE ITEM VALUE

10/02/2017 DEFAULT BALANCE 782

 

POST REFRL CR NIL

 

TOTAL 782

 

What is the value of the claim? £912.00

 

Is the claim for - a Bank Account (Overdraft) or credit card or loan or catalogue or mobile phone account? CREDIT CARD

 

When did you enter into the original agreement before or after 2007? AFTER -2009

 

Has the claim been issued by the original creditor or was the account assigned and it is the Debt purchaser who has issued the claim. ASSIGNED TO ARROW GLOBAL WHO ISSUED CLAIM

Were you aware the account had been assigned – did you receive a Notice of Assignment? YES

 

Did you receive a Default Notice from the original creditor? NO

 

Have you been receiving statutory notices headed “Notice of Default sums” – at least once a year ? NO

 

Why did you cease payments? EVERY MONTH MY PAYMENT WOULD GO OFF, THEN ACCOUNT FEES WOULD PUT IT OVER LIMIT, THEN OVERLIMIT FEES WOULD BE APPLIED TO MAKE TOTAL EVEN LARGER. CREDIT LIMIT OF £200. REQUESTED HELP FROM VANQUIS AS HAD LOST JOB FOR TWO MONTHS, I WAS IGNORED.

 

What was the date of your last payment? 14TH FEBRUARY 2011. THIS WAS VERIFIED IN A LETTER FROM RESTONS!

 

Was there a dispute with the original creditor that remains unresolved? YES. I REQUESTED HELP WITH PAYMENTS, AS THEIR FEES WERE PUTTING ME OVER THE LIMIT EACH MONTH.

 

Did you communicate any financial problems to the original creditor and make any attempt to enter into a debt management plan? YES, REQUESTED HELP FROM ORIGINAL CREDITOR.

On the 15th of March, I received a threatening letter from Reston's telling me I owed them money, I responded asking for more info. They sent me an email saying I owed them money.

I informed them on the 27th of March that I believed the alleged debt to be statute barred.

 

On the 10th of April 2017,

they replied and said the credit card had been defaulted on the 29th of July 2011,

therefore was within the 6 years,

and that they are in the position it is not statute barred

and I need to pay them or they will issue court papers.

 

 

I replied the same day and denied that the default date had anything to do with the Statute of Limitations, and that should they decide to take this to court, despite being told it is statute barred, I would be requesting the court to regard them as Vexatious Litigants (they didn't like this and wrote an extremely rude letter back, lol)

 

So now:

 

I go online to MCOL, ack and defend all and leave jurisdiction.

 

I've already sent SAR off to Vanquis. Should I send off a CPR 31.14 to Restons as well?

 

Any merit in waiting longer for stat barred defence?

Link to post
Share on other sites

pop up on the MCOL website detailed on the claimform.

.

register as an individual

note the long gateway number given

then log in

.

select respond to a claim and select the AOS box.

.

then using the details required from the claimform

.

defend all

leave jurisdiction unticked.

 

 

don't mess around

 

 

go file this defence now:

 

 

1 The Claimant's claim was issued on dd/mm/yyyy.

 

2.The date last payment made was the dd/mm/yyyy

 

3.The Default Noticed was issued dd/mm/yyyy and served several months after the initial breach thus the cause of action delayed by X months and the Limitations period prolonged to 6 years and X months which in effect allows the creditor to stop time running and the creditor having effective control of when a limitation period begins or even starts to run.

 

4.Therefore the Defendant contends that the Claimant's claim so issued is a claim in contract and is statute barred pursuant to the provisions of section 5 of the limitation acticon 1980.

 

 

5.If, which is denied, the claimant contends that the Defendant is in breach of the alleged contract, in excess of 6 years have elapsed since the date on which any true cause of action for breach accrued for the benefit of the Claimant.

 

6.The Claimant's claim to be entitled to payment of £x or any other sum, or relief of any kind is denied.

 

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

Link to post
Share on other sites

Yeah, thanks, I've done that.

Looking through a lot of recent threads,

Rectums seem to be issuing a lot of claims recently where they have been informed it is statute barred and they ignore that, or seem to think default date means the "cause of action" to start the stat barred clock running.

Link to post
Share on other sites

Yeah, thanks, I've done that.

Looking through a lot of recent threads, Rectums seem to be issuing a lot of claims recently where they have been informed it is statute barred and they ignore that, or seem to think default date means the "cause of action" to start the stat barred clock running.

 

Thats why I drafted the above to incorporate the normal Statute Barred response plus the inclusion of point 3.

 

Andy

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHER

 

Have we helped you ...?         Please Donate button to the Consumer Action Group - The National Consumer Service

If you want advice on your Topic please PM me a link to your thread

Link to post
Share on other sites

  • 5 weeks later...

Oh dear.

Vanquis just sent me all the paperwork for my SAR I did ages ago.

 

 

Copy of the T's & C's, a nice covering letter saying if I want copy statements it will cost £5 each as per their terms and conditions, and then kindly gave me someone else's account details, transactions, address, email, all contact details as well as full account history!

Link to post
Share on other sites

no they cant charge £5 per statement

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

Link to post
Share on other sites

  • 1 month later...

I have not heard anything from Restons since the 16th of June,

where they sent me a letter acknowledging receipt of my "poorly written defence found on numerous consumer websites" and that they were waiting for further instruction from their Clients, Arrow Global.

 

Nothing else has been done with this claim, no updates or anything.

 

Don't they have a time limit to respond?

 

Should I email northampton asking if it should be discontinued due to claimant not responding, etc? Or just sit tight?

Link to post
Share on other sites

the claim is stayed

until/unless they pay a fee to lift it

nothing for you to do.

 

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

Link to post
Share on other sites

  • Recently Browsing   0 Caggers

    • No registered users viewing this page.

  • Have we helped you ...?


×
×
  • Create New...