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Everything posted by UKDomains

  1. Online complaint done. Auto-acknowledged by them. Doing SAR now. Thanks for comments, I will update once we hear back from them.
  2. Andy, correct. I only found that out later.
  3. dx, correct! I know it was tight leaving it to day 118, but that's the wife not wanting to talk to strangers on the phone
  4. Hi Bankfodder, Yes, correct. Purchase went through as one payment, one order number with tickets x 4 in order, subtotal and payment amount all in one order. I had been nagging my wife for months to sort it out, eventually she raised a dispute through their secure msg system. please verify my dates are correct: Date of match: 4th Feb 2020 Date chargeback request done through secure message on capital one: 1st June 2020 This equals 118 days? 2nd June advised to complete form and email back - Day 119. Form completed and sent back with
  5. My wife is attempting to do a chargeback on a purchase that was fraudulent. She bought cricket tickets for her Dad, who lives in South Africa for his birthday. Date of transaction was 17th June 2019. Date of cricket match was 4th of February. After chasing the company for many months, the e-tickets were emailed to us, which we forwarded on to her Dad. He printed the tickets and arrived at the cricket match to be told the tickets were fake. All of a sudden numerous reviews started popping up on the internet from other people saying they had been given f
  6. Ah, I just checked my original MCOL claim form which states County Court Business Centre, so this would be a part 7 money only order, and would be issued to defendant's court. So therefore: Top of the form I would write: "In the (my local CC) and send it to defendant's court. Thanks Andy
  7. Hi all, I am in the process of completing form N349 against a Ltd company with the 3rd party being HSBC UK. Need some help in actually completing the form. I have downloaded and completed all except: At the top is shows "In the...................." what do I complete there? Name of court near Defendant? Where do I send it? Do I look up the court that deals with third party orders in the defendant's area and send it there? I want to pay the fees by card. Do I just add a note to the document requesting them to contact me for payment?
  8. Just a small update on this saga with Blue Motor Finance. They looked into my complaint, wrote to me saying their figures were correct, but as a “gesture of goodwill” were refunding me £56. Yeah right.... Direct Debit was altered to reflect the £110 to be paid each month, £56 refunded into my bank account. Result I thought...not. Yesterday received a text message and phone call from their collections team, telling me I was behind on my payments and that I owed them £56. Took the wind out of the woman’s sails when I told her the whole story, was put on
  9. Need some advice, and a fresh set of eyes as I feel like I'm getting nowhere with Blue Motor Finance. I have a car financed through Blue Motor, in April I offered them a lump sump of money to bring down my monthly payments to them: According the the partial settlement letter they sent me on the 12th of April 2019: They advised me that the next payment due on the 15th of April would be the normal amount of £167.66 and then the month thereafter it would be £110.29 So I paid the £2000 into their bank account they had given me, and then on the 14t
  10. Thanks dx. a little update on this. Court awarded me a CCJ against this company, and I've been chasing them for a year now. Registered address changed to a lawyers office in London. I contacted this law office numerous times, and eventually one of the directors emailed me back and confirmed Payza was indeed their client and that they were not aware of any CCJ. I sent him all the court papers as well as a copy from Trust Online about a month ago. So far the lawyers have ignored me further. Now I'm looking at a way to perhaps do a
  11. Great, I was going to suggest getting as much evidence together as possible, and the website siding with you would be a positive. Would be interesting if they would be able to confirm if the user logged in from usual computer and IP location as normal if a regular trader.
  12. I've sold bitcoin before on localbitcoins. Have you reached out to them as well?
  13. Oh no I totally agree with you. I just find this whole Doyle case so dangerous.
  14. StepChange have already altered their advice to say it is 6 years after default notice. https://www.stepchange.org/debt-info/can-i-write-off-debt/statute-barred-debt.aspx
  15. UKDomains


    And from their own terms and conditions: Unwanted Items (Online orders only) If you have an unwanted item or order, please contact our Customer Services department within fourteen days of receiving said items, detailing your order number and the item(s) you will be returning. Outside of fourteen [14] days, CeX reserves the right to refuse any refund or exchange requested for items which are not faulty.
  16. UKDomains


    Just return it under "Distance selling regs", which are now called Consumer Contracts Regulations I believe. https://www.which.co.uk/consumer-rights/regulation/consumer-contracts-regulations Is this the item? https://uk.webuy.com/product-detail?id=scamdbpsj4000a&categoryName=camcorders&superCatName=electronics&title=sj4000-12mp-action-cam-a
  17. You also don't have to send £10 for a SAR anymore, it's free now under GDPR rules.
  18. Ok, reading some similar threads I have half an idea of what you mean, I stop calculating interest on CISHEET on the day they sold the account, and then have to find the STATINT sheet and put the totals for both ROP and Charges into that sheet seperately from day after they closed account until the date they settle.
  19. Hi Dx, thanks for taking the time to respond. Slightly confused what you mean though. I have separated the two in the sheets attached. STATINT sheet? Is this a different one? I'll go look for it now. Don't know what totals to put where. VANQUIS-ROP-CAG.xls VANQUIS-CHARGES-CAG.xls
  20. So for a quick recap, I had an account in 2009 with Vanquis. Account was sold to Arrow and Rectums put in a claim form. they never responded to my defence so claim was auto-stayed. Full thread here if anyone wants to read: https://www.consumeractiongroup.co.uk/forum/showthread.php?477307-Arrow-restons-claimform-old-Vanquis-Card-debt-statute-barred Now I don't know where my head was, but only found out a few days ago that Vanquis are refunding people. Looked on their website and they state if you owed Debt purchaser money, it would be offset, etc. This can be found here: https://www.v
  21. Really poor form of Ofcom to take so long as well! Official complaint to them as well once this is sorted!
  22. Yup. 3 x copies kept safe! Site Admin, could you update thread title to **RESOLVED** or something similar please? RAC refunded me the balance of the year's insurance as well as returned the £55 they originally deducted as a "cancellation fee".
  23. Hi, sorry I have been out of the country for two weeks. The RAC confirmed the following to me: "I would like to confirm you do not need to declare you have had insurance cancelled or refused and no adverse markers have been recorded against you. We were unable to continue cover for your vehicle at your new address; however this was not a refusal of insurance. This email can be kept for your records, and forwarded to any insurer who may require confirmation of this."
  24. Just an update on this. I put in an official complaint about this and they came back with the usual what we did was right, blah blah blah, but gesture of goodwill we will send you a cheque for the £55 we charged you to cancel the account.
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