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    • is the home in joint names but this is solely your debt? need far more history to be able to comment if it's paid off and was not just written of by one partly on their books and sold to anther, thus the cra file says £0. dx
    • So, Sunak has managed to get someone to 'volunteer to go to Rwanda hasn't he? .. for just £3000 payment to the person plus 5 years free board and lodging isnt it? - cost to UK taxpayer over £300M+ (300 million quid+) isnt it? - Bargain says Rwanda, especially with all the profit we made privately selling those luxury chalets Bravermann advertised for us   I wonder how many brits would jump at that offer? Thousands? Hundreds of thousands? Lets see, up to 5 years free board and lodging and £3k in my pocket .. I'd go - and like that person - just come back if/when I get bored. First job - off to Botswana for a week to see the elephants.   Of course the paid volunteers going to Botswana are meaningless - Rwanda have REPEATEDLY said they wont take any forcibly trafficked people in breach of international law eh? Have the poops actually got any civil servants to agree to go yet - probably end up as more massive payments to VIPal contractors to go and sit there doing nowt shortly eh?    
    • Hi Wondered if I could get a little advise please. I entered into a commercial lease (3 years) and within a few months I had to leave as the business I was trading with collapsed. I returned the keys to the landlord and explained the situation and no money, also likely to go on benefits but the landlord stuck to their guns. They have now instructed solicitors to send letter before action claiming just over £4000. The lease was mine and so the debt. I know this. I have emailed the solicitors twice to explain I am out of work and that with help from family I could offer a full and final settlement figure of £1500 or £10pw. This was countered by them with an offer to reduce the debt by £400, or pay off the amount over 12 months. I went back with an improved full and final offer of £2500 or £20pw. This has been rejected with the comment 'papers ready to go to court'. I have no hope of paying the £4000 and so it will have to go to court. Pity as I have no debts otherwise but not working is a killer. I wondered if they take me to court, could I ask for mediation? I also think that taking me to court will result in a pretty much nothing per week payment from my benefits. Are companies just pushing ahead with action even if a better offer is on the table? Thanks for your help.
    • Hi all, Many thanks for the advice! Unfortunately, the reply to the email was as expected…   Starbucks UK Customer Care <[email protected]> Hi xxxxxx, We are sorry to read you received a parking charge after using our Stansted Airport - A120 DT store. Unfortunately, the car park here is managed by MET parking. Both Starbucks and EuroGarages who own and operate this site are not able to help and have no authority to overturn any parking charges received. If you have followed the below terms then you would need to send all correspondence to [email protected], who will be able to assist you further. Several signs around the car park clarify the below terms and conditions: • Maximum stay 60 minutes, whilst the store is open. If the store is closed, pay to park applies. • The car park is for Starbucks customers only who make a purchase in our store, a charge will be issued if you left the site. • If you had made a purchase and required additional time, you must have inputted your registration number into the in store iPad which would have extended your stay up to 3 hours • To park in a disabled bay, you must have displayed a valid disabled badge. • If Starbucks was closed, you must have paid for parking as charges still apply, following signage located on site. • If you didn’t use the store, you must have paid for parking, following signage located on site Please ensure all further correspondence is directed to MET parking at the above email address, and accept our apologies that we cannot help you further on this matter.  Kind Regards,  Lora K  Customer Care Team Leader Starbucks Coffee Company, Building 4 Chiswick Park, London, W4 5YE
    • Thanks HB edited and re-uploaded. Thanks for the heads up 👍
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TPS/BW ANPR PCN - Company Car - Brighton Road Retail Park, Redhill, RH1 6QL ***Statute Barred***


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  • Like 1

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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  • 3 weeks later...

Hi,

since the above, I've started getting hounded with letters from bwlegal regarding this "Contravention".

All the usual threats of court, fees etc., have come my way.

Now, against advice, and due to the awful employer I previously worked for, you'll see I had to reach out to TPS previously and advise them that I was provided sole driver of the vehicle during the period they questioned.  I didn't mention anything else.

I'm happy to continue ignoring these letters, but aware that that's often not the best advice, and I've already gone against that once :)

Any guidance would be greatly received.

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DCBL have a debt collecting arm that you can totally ignore despite trying to mislead by bigging themselves up as bailiffs. However their legal side do send out pre court action lettere and Letters of Claim that are not to be ignored since they are leading up to go to court. Do any of them give you 30 days notice of court proceedings or a Letter of Claim?  If so please post it up.

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Simple wait if/when BW send a letter of claim

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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  • 4 weeks later...

You've missed the 30 days by quite a lot too.

 

You need to get a snotty letter off tomorrow by 1st class post, otherwise you may very well end up with a claim from from the court.

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 Have we helped you ...?         Please Donate button to the Consumer Action Group

If you want advice on your thread please PM me a link to your thread

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Anything in particular I need to include here?  Knowing what I do about this place I'm guessing there's a template?

 

The letter wasn't signed for at all, so surely they have no proof that I ever received it?

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dave will put something up or use our enhanced google search box

snotty letter 

 

and you really shouldn't be vanishing for 4 weeks in the meantime and between stages you as it progresses IF it does to court...reading a few 100 PCN threads will help

 

dx

 

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Thank you.

 

I made a point to switch on notifications last I was here but seems I confused "notification" with "email" anyway, by the by. I'll have a dig and get something drafted.

 

There's a form to tick to say "I dispute the debt".  I guess that's worth completing to show some willing?

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Quickly, and it's anything but perfect given the rush, but how about -

 

 

Dear Rachael and Sean,

 

cheers for your Letter of Claim.  I creased up at the thought that you reckon a motorist would actually take such bilge seriously and would really actually cough up.

 

As usual you've done no due diligence otherwise you would have known that a claim for parking at the Brighton Road Retail Park would just lead to a good kicking in court for your clients.

 

Your greedy money-grabbing clients have of course stuck in £54 Unicorn Food Tax.  Dear dear.  Bad own goal.  I very much doubt a judge would be very impressed.

 

Your clients can either drop this nonsense now or get a hammering in court where I will go for a unreasonable costs order under CPR 27.14(2)(g) and then spend it all on a foreign holiday after borders reopen while laughing at your clients' expense.

 

I look forward to your deafening silence.

 

COPIED TO TOTAL PARKING SOLUTIONS

 

 

If none of the other regulars have comments, post the letter tomorrow to both BW Legal and TPS, send 1st class, and get two free Certificates of Posting.

 

I've had to leave it generic because, I presume, you haven't really looked into the  Brighton Road Retail Park car park situation, and as dx says you need to move.  Don't just rely on the snotty letter.  Have TPS got planning permission for their signs?  Did the original planning permission for the retail park really state only two hours?  What about photos of the signage? - I know the place is a long way from you but scour the web and Google Earth and see if you have any luck.

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 Have we helped you ...?         Please Donate button to the Consumer Action Group

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Other problem I have is how long ago it was. January 2017 they're going back to.

 

But I'll see what I can do.

 

I've made it my own below.

 

So don't fill out the dispute form?  Just send the below?

 

 

BW Legal

Enterprise House

Apex View

Leeds

West Yorkshire

LS11 9BH

 

 

Dear Rachael and Sean,

 

Thanks for your Letter of Claim.  I am not sure if you intended it to be taken seriously or not, but I found it amusing.  So thank you.

 

From what I hear, it is fairly usual for you to have done no due diligence prior to writing these letters, and this seems to back that up.  You should know as well I do that this will lead to nothing but an embarrassing and day in court for you and your clients.

 

I note the inclusion of £54 to feed your unicorn.  Hummels-like own goal there.  I very much doubt a judge would be impressed by that.

 

Your clients can either go to VAR and drop this nonsense now or carry on and be beaten in court, where I will go for a unreasonable costs order under CPR 27.14(2)(g) which I’ll spend on a very expensive foreign holiday.  I will even send TPS a postcard!

 

I look forward to your deafening silence,

 

My Name

 

 

COPIED TO TOTAL PARKING SOLUTIONS

 

I've found Planning Permision for Halfords to have a "Non-illuminated pictorial panel sign and opening hours panel" added but that's not it.

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don't worry about PP at this stage 

get the SL off 

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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  • dx100uk changed the title to TPS PCN - Company Car - Brighton Road Retail Park, Redhill, RH1 6QL
2 hours ago, darrenham said:

There's a form to tick to say "I dispute the debt".  I guess that's worth completing to show some willing?

 

2 hours ago, darrenham said:

So don't fill out the dispute form?.

Absolutely not.  The whole point of a snotty letter is to show you have sussed their money-making schemes and would be big trouble in court if they went ahead.  You should ridicule their procedures.

  • Like 1

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 Have we helped you ...?         Please Donate button to the Consumer Action Group

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Excellent.  Thank you.  Snottiest of letters printed and enveloped.  Will be going out tomorrow morning.

 

In the meantime I've found more documents on the planning page, but I still can't find anything regarding the signage for the parking company. 

 

Looking on Google Street View's History there was a Parking type sign there prior to the Mercedes Garage going away (which seems to be the key planning item on the site), but it's impossible to work out who it was back then to narrow down when to look for planning info for.

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  • 2 weeks later...

They said they were going to take you to court unless you paid.

 

You told them to do their worst.

 

They still want the money - but, er, haven't taken you to court.

 

So ignore them, yours is not the next move.

  • Like 1

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 Have we helped you ...?         Please Donate button to the Consumer Action Group

If you want advice on your thread please PM me a link to your thread

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  • 2 months later...

I've just had a "Letter of Claim" via email:

Dear XXX,
Letter of Claim
Our Client: Total Parking Solutions Limited
Our Reference: XXX
PCN Reference: XXX
Vehicle Registration:
Contravention Description: The Vehicle Exceeded The Maximum Stay Time
Contravention Location: Brighton Road Retail Park Redhill
Date of Contravention: 18 January 2017
Balance Due: £124.00
We have been instructed by Total Parking Solutions Limited to commence legal action against you in respect of the above unpaid parking charge, by issuing a Claim against you in the County Court without further notice, if no payment or response is received before 20 October 2021. If you dispute this debt, please tell us why so that we can help resolve this matter.

Estimated Claim
Such legal action may result in you being liable for Court fees, solicitors’ costs and statutory interest which are estimated below.
 
Principal Debt + Debt Recovery Costs £124.00
Estimated Interest £46.34
Estimate Court Fees £35.00
Estimated Solicitors' Costs £50.00
Estimated Total £255.34


What we have sent you
What you will receive in the post are the following:
  • Information Sheet:
a sheet explaining what to do next, including how to avoid Court actions.
  • Reply Form:
a form to complete and return containing four sections.
  • Income and Expenditure Form:
a form to complete and return to outline your finacial circumstances.


What you need to do now
Payment of £124.00 or your reasons for non-payment are required by 20 October 2021 to avoid the above legal action. If you are unable to pay the balance in full, our client is willing to enter into a payment arrangement which is affordable for you taking into account your financial circumstances.

We wish to remind you that in a final effort to avoid the need for litigation, our client is willing to offer you the option of paying the balance via an affordable repayment plan. We have pre-approved a monthly instalment amount of £15.00 which has been recommended considering your estimated disposable income. If you wish to take advantage of this offer, or if you cannot afford this amount, please contact us using the details in the "How to get in touch" section below. Please note that this offer expires on 20 October 2021, after which time your case will be considered for litigation for the full current balance.

How to get in touch
  • Online
Manage your account at www.bwlegal.co.uk. You can upload your completed reply form and provide your income and expenditure details online. You can also make a payment, set up an affordable payment arrangement and speak to us by webchat.
  • Speak to us or email us
Call us today on 0113 487 0430 or email us at [email protected] to discuss this matter with one of our helpful team.
  • By post
Complete and return the Reply Form to us at the address at the foot of the letter you will shortly receive from us by 20 October 2021.


Pre-action Protocol for Debt Claims
This email is being sent to you in accordance with the Civil Procedure Rules Pre-Action Protocol for Debt Claims, a link to which is contained on the foot of the information sheet will you will receive shortly in the post. In particular, we refer you to paragraph 7, which sets out the expectations of the Court in terms of complying with the Protocol.

Particulars of debt
On 18 January 2017, you were granted a limited contractual licence to enter the land known as Brighton Road Retail Park Redhill ("Site"), which is managed and operated by our client. In return, you were to abide by certain terms and conditions ("Terms and Conditions") which were prominently displayed on the signage erected in situ by our client. On 18 January 2017, you breached the Terms and Conditions - reason: The Vehicle Exceeded The Maximum Stay Time ("Breach"). The Breach resulted in our client issuing a Parking Charge Notice (`PCN`) on 06/02/2017 which, despite our client's attempts to engage with you and agree a suitable payment arrangement, remains unpaid.

Statement of account
The following summary statement shows the transactions applied to your account since the PCN was issued by our client:
 
Statement for the period: 18 January 2017 to 20 September 2021
 
Principal Debt £70.00
Total Payments £0.00
Total Adjustments £0.00
Total Interests £0.00
Total Debt Recovery Costs £54.00
Current Balance £124.00


Our client’s entitlement to the total debt recovery costs referred to in the table above is expressed in the Terms and Conditions, which you accepted upon entering the Site. Such costs are recoverable in any event under the relevant Parking Code(s) of Practice.

Warning of court proceedings
If payment or a response is not received from you by 20 October 2021 we are instructed to issue a County Court claim without further reference to you, together with applying the interest, fees and costs highlighted above.

If payment or a response is not received following a County Court claim, a County Court Judgment ("CCJ") may be entered against you. If a CCJ were to be entered, it would be recorded on your credit file for 6 years unless you pay the Judgment debt in full within a month of the CCJ being entered. A CCJ on your credit file may affect your ability to obtain future credit.

If a CCJ were to be entered and you were to fail to comply with the CCJ order, we may apply to the County Court to take further enforcement action which you would be notified of separately.

We look forward to hearing from you
Our helpful team would like to work with you to reach a solution without the need for Court proceedings to be issued and it is therefore important that you get in touch before 20 October 2021.
Yours sincerely,
BW Legal
bw legal
N.B. To opt out of email communication from BW Legal please reply to this email quoting reference "XXX"
BW Legal Registered Office: Enterprise House, Apex View, Leeds, West Yorkshire, LS11 9BH T: 0113 487 0430 F: 0333 370 0107 DX 716921 Leeds 39
BW Legal is a trading style of BW Legal Services Limited which is a company registered in England and Wales under Company Registration No: 07966978
Authorised and Regulated by the Solicitors Regulatory Authority under No: 569773
Authorised and Regulated by the Financial Conduct Authority in respect of consumer debt collection under Reg No: 619068

VAT Registration No: 971 8540 92

 

Edited by darrenham
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they should not be using email/

 

just rpt the snotty letter by snail mail

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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:cheer2:

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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